Phone not sending SMS - Moto G4 Play Questions & Answers

Hello everyone. I come for some guidance. My mother's Phone won't send any SMS at all since last June. No changes have been done to the device. It's completely stock as day one, no root, no bootloader unlocked, nothing. Running Android 6.0.1.
Device worked fine, she took it with her on a trip to visit family in Florida, USA (we live in Venezuela), used no sim card there only WiFi and since she came back the device won't send any SMS, receives them just fine, won't send any.
Do you have any suggestions on how to make it work?
Thanks in advance.

Enable roaming option in the settings.
Look it may worked.

Format? Worked for me awhile back

still the same
Hey guys, tried both options (well... did not reflash, just factory reset the device) still the same. SMS won't be send, yet are received just fine. Any other ideas?

Did you try to bring it to a carrier yet, they might be able to help you. Mabey another sim card? I'm not Shure what problem is, sim is in, its been put back to factory settings. I don't know. I wish I could help you.

Related

Help - no more SMS

Hi there
I've had my Wizard for a couple of years now. The other day the SIM card decided it didn't want to work any longer, so I had to replace it. Since then, with the new SIM card I haven't been able to send nor receive SMS. I've flashed the ROM and have put a more up-to-date one, but that hasn't worked.
All I get is the message: "Phone - The phone is not ready. Wait 15 seconds and try again." No matter how long I wait, it never wants to send or receive SMS. I know it's not the SIM card as I've plugged it into different phones and I receive SMS without any problems.
Bizarre - but can someone please help?
Thanks
Dan
i'm really new to this but i'll try to help out. do you have cingular? and are you able to send and recieve text? if yeah to both of these q's, i think i'll be able to help out. if now sorry and good luck.
unfortunately the answer is "no" to both.
I'm on Orange (UK) and at present can neither send nor receive SMS messages. I know the problem is with the phone as I can both send and receive when I put my SIM card into another phone.
It must be something bizarre, as it just stopped from one day to the next. I thought a new ROM would work, but it's still the same!
Driving me crazy!!!!
Help

Omnia 7 Call Ended Error

I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards
Call Samsung support.
I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.
ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.
I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol
That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.

Everything works except for receiving SMS. Help?

I have the AT&T G2, rooted and Unlocked. Currently running kitkat via Cloudy G2 2.2 and have TWRP. I bought the phone to use with BYO Wireless, a prepaid company and all went well. I stuck the SIM in and activated it; there wasn't a problem. Until I realized that I couldn't receive any texts! I can call and be called, can send SMS and MMS, and data is fine as far as I can tell. The one, consistent problem over every ROM I've tried including reverting to stock is the lack of SMS on the receiving side.
I read online to try and put it in another GSM phone but the only one I could find said "Invalid SIM", it was an old Blackberry.
I've already tried taking it out and powering the phone down for a while, which only solved the issue where the SIM wasn't detected.

Not able to receive calls and sms after flashing rom please help 928i

Hi everyone.
I'm kinda very worried atm, i got my s6 edge plus yesterday coming from a note 4 which i had no issues with root etc.
I used this to root the device this morning http://forum.xda-developers.com/s6-...-to-rooting-flashing-custom-recovery-t3200324
So then i decided to try another rom which was http://forum.xda-developers.com/s6-edge-plus/development/deodexed-aoh3-t3195044
All was going great until i realised i could make calls and send sms but not receive either of the 2.
I backed up my efs with https://play.google.com/store/apps/details?id=ma.wanam.efs
When i try and restore it makes me download https://play.google.com/store/apps/details?id=ma.wanam.partitions but it says my back ups are no good
I have tried flashing stock rom which is G928IDVU2AOJ4 optus australia.
If anyone could help me it would be so appreciated.
Thanks for you time in advance
Ok well optus is going to get a very nasty call from me in a minute.
I got a new nano sim that "was meant to be activate yesterday" but never worked so i cut my micro and thought all was good.
I have data on the cut sim and can make calls but can not receive. I can receive calls on the sim that was activated yesterday but had no data.
I think my heart attack is now over...

S8 G950F wont get signal - not blacklisted IMEI: NG

hi all
i have a uk model s8 on the o2 network which was originally locked to o2.
so i took it the local market to get it unlocked which the market trader did and it accepted another uk sim
but wont connect to any network now. states emergency calls only, even with my original o2 sim.
i cant even search for any networks. when you try to search for networks by choosing the phone option, nothing happens, just states not available at this time. same thing when you try to choose manual or automatic search.
it accepts any sim now but wont connect to any network.
i thought it may have been barred even though i bought it 2nd hand and had it over 8 months so i checked imei on the net and it comes up clean. so not barred.
he couldnt also understand why you cannot search network, why this option cannot be selected.
so i come on this forum for some help, and a member did help me and got it working by flashing something to it via remote team viewer but after a few hours it stopped catching a signal because i downloaded an app onto it to hide root which worked but caused the phone to loose the signal again. and then when i contacted the member, he refused to do it again.
i pleaded with him to flash again or do whatever he did but after days of waiting without a phone he was not available to help. so please can anyone help and tell me what he did so i can fix my phone.
i know from users on here, you can have root hiding apps running on an s8 and still be able to perfom the fix to the problem on my phone.
i know it has something to do with imei not being registered on phone and it showing a NG next to imei.
any help or guidance would be appreciated
regards,
Margaret acey
Anyone?
ace.1 said:
Anyone?
Click to expand...
Click to collapse
don't O2 unlock phones for you free of charge? That is how it used to be when I was last in UK.
I really wouldn't trust anyone to remotely download/fix phone, they could do all sorts, hopefully you got a good guy but the fact they won't do it again seems suss to me.
Have you done this,
https://www.technobezz.com/fix-samsung-galaxymobile-network-available/
I suggest you flash stock o2 rom and take it to O2 to unlock phone, this will" clean" your phone so if the helpull member installed anything he shouldn't have it'll be wiped. Also check white o2 if your data etc has being used by someone else ie cloned your phone. (but there may be some other issue as the trader couldn't search for a network)
Thsnks for the response.
Its not locked anymore. As it accepts all sims which it didn't anymore.
This has something to do with the imei not been registered.
The imei status is NG when it should be OK.

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