Bought an LG G6 in August of 2017,The Phone was purchased in Thailand but is a Hong Kong import,was told the warranty would still be for one year via an LG service centre.
Today I wanted to insert a new memory card,and the tray has came away inside,causing the sim not to be recognized?
Took it in to my local LG dealer and have said as phone is not a Thai model they will charge me for any repair(looking at forums its not an isolated incident).
Is there an International complaints line,as this is the second time I have took the tray out and was careful as always
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Hi all,
I cracked my screen and need to replace it, however Samsung US doesn't want to do it and told me to contact Samsung from the country of origin for repair. I have an Iraqi variant but can't get Samsung Iraq on the phone. I contacted local repair shops and was quoted $399 for a screen replacement but without guaranty that the phone will still be waterproof.
Has any one successfully had their GS7E serviced in the US and if so, how?
Thanks!
So I bought the phone off eBay for my sisters birthday . We got the phone today and we tired to put her sim in the phone but couldn't cause she had a micro SIM card and the note took a regular sized one. She went to her phone carrier store (MetroPCS) to get a SIM card and they told her it was locked. I don't really know all the details because I was at work at the tell and I'm just telling what I was told.
I bought the phone from here -> http://m.ebay.com/itm/Samsung-Galax...676960?varId=590905166198&txnId=1368967471019
The model of the Note you purchased is a sprint phone perhaps and the link you posted is for a note 5 not a note 4.
But I thought it was unlocked to work with any carrier
I checked your link it shows about note 4 16gb version. But i didn't hear about note 4 16gb model. And also note 4 has micro sim not regular one.
So what should I do?
Try to contact dealers and tell them or give it to local phone repair shop to unlock.
Hello
I am thinking of biting the bullet and going for the G6. The more I look at it, the more I like it.
I am thinking of the DS model, the korean one with the HiDac but my concern is simple - warranty.
Anyone knows what the warranty policy is in LG UK for products that come from Asia?
Sorry if this has been asked before.
I don't think there would be any LG warranty.
eBay listings of V20 H990ds (Korean) models for sale in the UK all state that the warranty is that offered by the seller and not LG. This suggests the LG warranty is null. So I'd guess it would be the same for the G6.
Ofc the best way to know is reading the LG warranty itself.... good luck with that lol
You have to pay at your cost to return it to the seller . So make sure the seller offers a warranty. LG will do nothing in the UK.
My experience of LG in the UK is that they do nothing regardless of where the phone came from. I have a LG-G4 with the boot-loop issue. LG pointed me to my supplier who told me that it was an LG issue that they didn't cover after 6 months. I am also tempted by the G6 but LG's quality control and warranty issues have stalled me for now.
Bought my LG G6 here in Thailand,was a Hong Kong Model but was told my 1 year warranty was with LG,This morning I popped my sim tray out to insert a new memory card,to find the bottom part of the sim tray had broke away and was still in phone,now it shows no sim card inserted.
Took my phone to local LG service centre,who have told me there will be a charge as the phone was not bought in Thailand (well it was just not a Thai model).
Is there a complaints service with LG?As feel aggrieved they have sold me a faulty handset,they now are washing there hands of fixing it,and going by some forums this is not a unique problem from LG.
madjester67 said:
Bought my LG G6 here in Thailand,was a Hong Kong Model but was told my 1 year warranty was with LG,This morning I popped my sim tray out to insert a new memory card,to find the bottom part of the sim tray had broke away and was still in phone,now it shows no sim card inserted.
Took my phone to local LG service centre,who have told me there will be a charge as the phone was not bought in Thailand (well it was just not a Thai model).
Is there a complaints service with LG?As feel aggrieved they have sold me a faulty handset,they now are washing there hands of fixing it,and going by some forums this is not a unique problem from LG.
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Same for me ... https://forum.xda-developers.com/showpost.php?p=75076102&postcount=10
Just received my eBay purchase of a brand new G6. It is unlocked from At&t but still has their embedded apps which don't appear to be removable?
Also the phone will not install an update I just downloaded. Phone got very hot.
Can anyone advise on this please?