Knox 0x1 and Status: Custom - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi all,
I had a weird problem on my european Note 3. I've never rooted my device, nor installed custom APKs. I was experiencing some random reboots recently but that's it.
Yesterday checking the phone status menu I noticed that my Device Status is "Custom" and by rebooting with volume up now I see that the warranty bit has been set.
It wasn't like that before (even recently) and no non-play-store app or anything else has been installed since then.
Any suggestion? Anything I can do to be sure that nothing intruded my phone?
R

Still no one experienced the same?

Flash a stock ROM using Odin and it should change back to official. Knox can't be reset.

warranty should be long gone by now and I doubt there'll be any more updates for it from shamsung.
Root it,install an anti-adverts host file then install a weeded out/debloated original rom.

Related

[Q] Soft brick? Hard brick? Sort of firm'ish brick really

I've made a bit of a mess and I need help please. My s4 is softbricked, but as softbricks go, it's rather hard.
I have an early S4 i9505 bought from Carphone Warehouse (UK, unlocked, pre knox). I rooted it, installed TBackup, greenify and got it how I wanted it. Then I downloaded a stock firmware from Sammobile and tested to see if I could get it back to 'warranty' condition, which was a success.
Confident that I could obtain warranty if I needed it, I re-rooted it, installed TB and greenify, and it ran sweetly for months from that point onwards.
I read about the arrival of updates (and knox) and concluded I didn't need them. It was working, leave it alone.
Then out of the blue, my nice stable machine broke. I didn't change anything I was aware of to cause it.
No normal boot.
No recovery.
Download only.
Using Odin, I tried allsorts, eventually getting the same Sammobile firmware to run.
2 days later, it broke again, same as before, but worse!?
Then I tried all sorts of stuff downloading no end of things trying to get it to boot or even go into recovery. The most promising approach was to reload the firmware along with a .pit file, but still no joy. I've lost track of the other things I tried, but I've been doing it for a week, so a lot has been done. In desperation, I even tried downloading the latest firmware, so I now have signs of knox of the odin page.
I now have the following symptoms:
Booting into recovery brings up the blue 'booting recovery' message then just blackness.
Normal boot is exactly the same as above.
Unpowered conection to my laptop gives a 5 second boot loop featuring the buzz only.
I can reliably boot into download and download stuff with Odin and change the little Odin page status messages. After (foolishly) trying the latest firmware, these messages say
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Wrinklespots said:
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Click to expand...
Click to collapse
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
spamtrash said:
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
Click to expand...
Click to collapse
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Wrinklespots said:
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Click to expand...
Click to collapse
1. Are you able to go to recovery mode?
2. Assuming that your previous communicates were taken from the screen in download mode - you're clean.
If answer for 1 is: NO, and assuming 2: do not bother the flash counter. Flash counter does not means you messed with custom ROMs, it just means amount of the ROM update tries. As they are unable to prove that the counter was not increased by failed KIES updates, you're safe.
To go deeper, service will have to flash and wipe your phone.
One thing: remove your sd card prior to giving/sending it out.
Try a different usb cable.I was in same boat as you (after stupidly thinking mobile odin pro liked modems).
Luckily I had an unused cable off my tab 3.

[Q] Scrambled boot screen

Greetings,
Yesterday I lost battery power on my SM-N900, when back home I plugged in the charger, and everything was just fine.
An hour later, I powered on my device, the first screen displays correctly (Attachment 1), then at the Samsung animation the screen gets scrambled (Attachment 2).
The main issue is that I am out of my country for the next 10 days, and there is no Samsung service shop near my location, and need my phone urgently.
Rom: Stock ROM 4.4.2 CSC: ACR
Things already tried:
1- Fully charged the battery.
2- Replaced the battery.
3- Wiped system and cache.
4- Flashed a stock ROM.
N.B.
Recovery and download mode screens looks just fine and not scrambled.
Thanks in advance for your help.
Best regards,
McHaimech
I just wanted to add, that the phone is not booting at all, the boot screen remains there, and sometimes it goes into boot loop, with the blue led on.
mchaimech said:
Greetings,
Yesterday I lost battery power on my SM-N900, when back home I plugged in the charger, and everything was just fine.
An hour later, I powered on my device, the first screen displays correctly (Attachment 1), then at the Samsung animation the screen gets scrambled (Attachment 2).
The main issue is that I am out of my country for the next 10 days, and there is no Samsung service shop near my location, and need my phone urgently.
Rom: Stock ROM 4.4.2 CSC: ACR
Things already tried:
1- Fully charged the battery.
2- Replaced the battery.
3- Wiped system and cache.
4- Flashed a stock ROM.
N.B.
Recovery and download mode screens looks just fine and not scrambled.
Thanks in advance for your help.
Best regards,
McHaimech
Click to expand...
Click to collapse
Is your phone rooted? custom recovery? Well. it seems your phone is corrupted. Try to send it to a customer service in the country you are, OR if you have knox 0x1 install an custom recovery and flash new boot files (i'm not sure if its possible, maybe more files got corrupted too, if you manage to get it working on a custom recovery, DELETE the following files as this topic shows: http://forum.xda-developers.com/showthread.php?t=2674233 AND take a look at the +++KEEP IN MIND++ note, it will show you how to revert to stock boot)
PS: Depending on the country you are, KNOX 0x1 will not void your warranty, like EU countries, you can still win a new phone if you are still on warranty, but first if you didn't make any modification on the phone, and have KNOX 0x0 , resolve it the official way.
EverLost123 said:
Is your phone rooted? custom recovery? Well. it seems your phone is corrupted. Try to send it to a customer service in the country you are, OR if you have knox 0x1 install an custom recovery and flash new boot files (i'm not sure if its possible, maybe more files got corrupted too, if you manage to get it working on a custom recovery, DELETE the following files as this topic shows: http://forum.xda-developers.com/showthread.php?t=2674233 AND take a look at the +++KEEP IN MIND++ note, it will show you how to revert to stock boot)
PS: Depending on the country you are, KNOX 0x1 will not void your warranty, like EU countries, you can still win a new phone if you are still on warranty, but first if you didn't make any modification on the phone, and have KNOX 0x0 , resolve it the official way.
Click to expand...
Click to collapse
First, thank you for your reply.
Answering your questions:
Phone NOT rooted
Knox 0x0
Stock recovery/Kernel
I even flashed a new version of the stock ROM installed, but with no success, the problem remains the same.
Any help is appreciated.
Best regards,
McHaimech
mchaimech said:
First, thank you for your reply.
Answering your questions:
Phone NOT rooted
Knox 0x0
Stock recovery/Kernel
I even flashed a new version of the stock ROM installed, but with no success, the problem remains the same.
Any help is appreciated.
Best regards,
McHaimech
Click to expand...
Click to collapse
So the best way is replacing your phone, if you don't to void warranty this is the best way.

[Q] Quick help is appreciated!

I searched the internet to find a solution , i was unable to find a solution that was directly linked to my problem or concern i would say. To get on with it i have a n900(Yeah i know dev support suks). I am completely stock and knox warranty is also valid(=0). I recently wanted to flash custom roms and kernels. I have about 2 months of warranty left on this phone, so what do you guys suggest?. The system status will certainly change to 'custom'. Is there a way to restore it back to official , like can u find official recovery of the n900. I just want that if i ever want to sell it, everything except for knox is reset back to normal. Thanks!
No. You can't. I suggest you to wait.
If you want root use towelroot.
If you want a custom recovery use safestrap
Both app don't alterate knox.
I will flash a custom kernel when cm12 will be out for our phone
Once you trip KNOX, it's done and can't be changed. If I recall correctly, there have been experimental tests done for Exynos version of Note 3 in order to reset KNOX flag, but I can't remember the result (may be wrong).
As for System Status and Current Binary, these can be reset to Official via Triangle Away, if you got stock kernel and recovery. You can flash stock firmware via ODIN to get these.
Someguyfromhell said:
Once you trip KNOX, it's done and can't be changed. If I recall correctly, there have been experimental tests done for Exynos version of Note 3 in order to reset KNOX flag, but I can't remember the result (may be wrong).
As for System Status and Current Binary, these can be reset to Official via Triangle Away, if you got stock kernel and recovery. You can flash stock firmware via ODIN to get these.
Click to expand...
Click to collapse
On n900 exynos you can reset knox flashing a particular kernel. (I don't know if it works now)
bolt890 said:
I searched the internet to find a solution , i was unable to find a solution that was directly linked to my problem or concern i would say. To get on with it i have a n900(Yeah i know dev support suks). I am completely stock and knox warranty is also valid(=0). I recently wanted to flash custom roms and kernels. I have about 2 months of warranty left on this phone, so what do you guys suggest?. The system status will certainly change to 'custom'. Is there a way to restore it back to official , like can u find official recovery of the n900. I just want that if i ever want to sell it, everything except for knox is reset back to normal. Thanks!
Click to expand...
Click to collapse
- Flashing custom rom/kernel will trip the Knox.
- The Knox can be reset on N900 (I don't remember where is the instruction).
- Flashing the stock firmware will restore the system status to official.

Looking for the right stock ROM

Hello all, first post here so please be gentle, I've searched and been at this for the better part of the last 12 hours.
I have a US Cellular Note 3 and I plan on trading it in towards a new phone soon (hopefully tomorrow if I can get everything going.) I've never had a custom ROM, I rooted it with towelroot and have used supersu for superuser access and have been using it like that for the past year and a half. From what I understand in order for everything to go over smooth trading it in I need knox to be at 0x0, and for it to show stock official ROM and official device status. As of right now knox is at 0x0, it shows official ROM, but device status shows custom, also in device status in my settings it shows custom and it won't update. I deleted all of my root apps, did a full unroot with supersu, still says custom. I unmounted my SD card and wiped my partition cache, still says custom.
at this point here's what I'm attempting to do based on a few hours of digging, download and flash a stock ROM (Have Odin ready, phones plugged in, drivers installed, downloading what I hope is a good ROM) re root my phone with towelroot, reinstall supersu, run triangle away, full unroot with supersu again, factory reset.
I can't post my download link due to being a new user, I went to sammobile firmwares and punched in my model number and found a download link.
my device model number (SM-N900R4)
Also my baseband version is N900R4TYUCNAB and I'm running 4.4.2.
Now for my questions: Will flashing a stock ROM trip Knox? How do I know for sure if it's a good stock ROM? Is this the appropriate course of action? In hindsight I probably should have asked that question first.
I really hope somebody can help me out with this, I've rooted every phone I've ever had but I feel pretty over my head at the moment.
UPDATE:::: I'M AN IDIOT!
Updated to lollipop through kies fixed the issue. If google leads anybody here in the future just use kies to update.
In all my years of flashing stock Samsung ROMs, none of them have ever tripped the Knox counter.

KNOX Tripped With Stock Firmware...

I just installed a official firmware from sammobile.com (I think I changed the CSC but I am not sure. However that should not trip KNOX), everything went well with odin (using the method described in the same page) but when I turn on the phone and try to use myKnox app it says that it detected a non authorized software change, same with Secure Folder and S Health.
(Never rooted the phone or installed a custom rom or TWRP)
In download mode the warranty says: 1 (0x0600)
I tried clearing the cache and doing a factory reset.
Have this happened to anyone here? Could you solve it? (without using the method of flashing a new kernel via TWRP)
If you could help me I will be very thankful!
What's you current Android Version?
Once Knox is tripped, there's just no way back - it's a hardware thing. I hear there are ways to emulate Knox 00 in Android for some apps, but the bootloader will forever give the real status.
The only way around it is physically replacing the mainboard, or getting a be phone.
I haven't encountered any cases of official FW causing this. Most likely you got hold of a damaged file (always be sure to check md5), the file you got was for a different phone (S7 instead of s7 edge?), or someone tampered with the file before uploaded it to samobile

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