Hooked up Nvidia shield, black screen - Shield Android TV Q&A, Help & Troubleshooting

I just bought the Nvidia shield 16gb hooked it up. I get a black screen, my tv is not a 4k tv. Does the shield work with a 1080p tv? I have a couple of HDMI cables 1.4 - 1.6 I don't not have a HDMI 2.0. Do I need a 2.0 cable for a 1080p tv? I need some serious help

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Xoom Hdmi to dvi output not working. Blank screen.

I have a micro hdmi to full hdmi that i use for my xoom and evo to connect ot my 65inch tv. It works great and I love it but in my bed room i have a 30 inch tv and it only has dvi input. So i bought a hdmi to dvi adaptor and was so happy to get it and my luck it doesnt work. The tv doesnt detect the input and says its not active. I got the tv to display the xoom a few times but the tv pops up a box saying Signal test...which is what it does when there is no signal/input. I tried to plug it into my monitor with the dvi adaptor and the screen is blank. Really makes me sad i was so exited. I pluged my evo into the cable with the dvi adaptor and it does work so im not sure why the Xoom is having issues. I also plugged in my laptop into the tv with a full hdmi cable and used the dvi adaptor and it worked perfectly. Not sure if anyone else has the same issues. Any help would be appreciated.
Thanks
Alex
xRepinsSporx said:
I have a micro hdmi to full hdmi that i use for my xoom and evo to connect ot my 65inch tv. It works great and I love it but in my bed room i have a 30 inch tv and it only has dvi input. So i bought a hdmi to dvi adaptor and was so happy to get it and my luck it doesnt work. The tv doesnt detect the input and says its not active. I got the tv to display the xoom a few times but the tv pops up a box saying Signal test...which is what it does when there is no signal/input. I tried to plug it into my monitor with the dvi adaptor and the screen is blank. Really makes me sad i was so exited. I pluged my evo into the cable with the dvi adaptor and it does work so im not sure why the Xoom is having issues. I also plugged in my laptop into the tv with a full hdmi cable and used the dvi adaptor and it worked perfectly. Not sure if anyone else has the same issues. Any help would be appreciated.
Thanks
Alex
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Click to collapse
Does that TV display 1080p? The Xoom will mirror itself in 1080P - If that TV cant handle it, it wont display it. Most old school 30 inchers are 720p max
Flaunt77 said:
Does that TV display 1080p? The Xoom will mirror itself in 1080P - If that TV cant handle it, it wont display it. Most old school 30 inchers are 720p max
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really it has to be 1080p. prob no way currently to lower that :/ grr I really need it to work but not at the price of a new tv. Thanks for the help. hopefully someone can get it to work. wish i new more about it.
xRepinsSporx said:
really it has to be 1080p. prob no way currently to lower that :/ grr I really need it to work but not at the price of a new tv. Thanks for the help. hopefully someone can get it to work. wish i new more about it.
Click to expand...
Click to collapse
To be honest, if its working fine with the cable on another TV;
then its either the adapter or the TV input - but the most logical explanation, is that the TV cannot display 1080p.
Currently there is no way to scale down the mirroring - maybe in the future tho!
its strange because I can get the tv to show the xoom sometimes but i get that test box floating around even tho i can see the image. so it works kindof. little zoomed in and no way to disable the test feature. Really sucks because that was one of the main reasons I liked the xoom so much. wanted to play my N64 emulator on my tv from my bed lol. Tv was free so cant complain i guess. Just need to save for a newer one.
Pretty sure the output is 720p. It doesn't upscale.. it chops off the bottom to fit 1280x720.
Sent from my Xoom using XDA Premium App
xRepinsSporx said:
to connect ot my 65inch tv.
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Click to collapse
Is that all
No that's the one in my office. 70 in my living room. 5 inches makes a difference.......that's what she said. Sorry I had to
Sent from my Evo 4G using Tapatalk Pro
Just spent all my money on a HD projector and the xoom so might have to wait for the bedroom TV...wall to small for projector in bedroom so it goes it the media room. Just need a nice media server for it. Haven't found one I like yet
Sent from my Evo 4G using Tapatalk Pro
Ive been trying to do this too and have discovered why its not working. Basically the Xoom does not output the required 5 volts needed to project the signal through the DVI adapter and onto the monitor. The only way around this is to add the 5 volts the best way I can see to do this is to purchase this (or something similar, I'm pretty sure there is a US made equivalent):
http://www.keene.co.uk/electronics/multi.php?mycode=PS1DVI
5V Mini DisplayPort to HDMI Converters
Here is a nice one from Monoprice that also supplies the required 5 volts.
Go to Monoprice.com and search for:
Mini DisplayPort to HDMI Converters
+++++++++++++++++++++++++++++++++++
Mini DisplayPort | to DVI (2 DVI Output) Converter
This video converter lets you connect your Mac or other computer with Mini DisplayPort or Thunderbolt data port to a pair of high-resolution DVI displays!
The MMP-MDMP2D01 converter uses the Mini DisplayPort input standard, which can also be used on computers with the newer Thunderbolt data port. The converter then sends the video output to two DVI+I (digital only) displays at resolutions up to 1920x1080p.
By using HDMI circuitry, the converter supports full HDMI High Speed capabilities, including 225 MHz/2.25 Gbps per channel bandwidth (6.75 Gbps total) and 12-bit per channel (36-bit total) deep color modes. The unit comes complete with a 33" Mini DisplayPort M/M cable and a 5 VDC AC adapter (US and Canadian UL listed).

N10 HDMI resolutions

Hey, wondering if anyone else is getting varied resolutions when using a micro HDMI -> HDMI cable into a TV. We have a 37" plasma 1080 capable but I only get 480 out of, and our 42" LCD only gets 720.
Both are default numbers as I haven't been able to find anyway to adjust them. Have tried stock video player, MX player and YouTube through all to no avail.
If anyone has any ideas, I'd be most appreciative.
Cheers
Sent from my Nexus 10 using Tapatalk HD
Low_Key_13 said:
Hey, wondering if anyone else is getting varied resolutions when using a micro HDMI -> HDMI cable into a TV. We have a 37" plasma 1080 capable but I only get 480 out of, and our 42" LCD only gets 720.
Both are default numbers as I haven't been able to find anyway to adjust them. Have tried stock video player, MX player and YouTube through all to no avail.
Click to expand...
Click to collapse
You may want to check your hdmi cable. If you have a "standard hdmi cable" , and it supports up to 1080i/720p. The type 2 "high speed data hdmi cable" supports 1080p, 3d and high color. Your tv's and tablet may support it, but you may be using a standard hdmi cable.
Source: http://en.m.wikipedia.org/wiki/Micro-HDMI#section_2
Listed under specifications/cables
I haven't looked, does the n10 support 1080i?... I notice most devices and movies I look at only support "p" areas (480p, 720p and 1080p) relevant since I plan to buy a big screen LED tv with my tax return...
Cheers for the heads up, I've read in other forums that the n10 downscales to 1080, but haven't seen it first hand.
There's a few variables at play, I'll get some specs from the TV's, I haven't seen any different type of cables on eBay else I'd have got the better one (i spent $15 on this one).
Sent from my Nexus 10 using Tapatalk HD
I purchased a $10 off of Amazon. Supposedly a HS cable. Real thick and almost 6 feet long.. Nice, but the TV I had planned to use it on, it did not output sound! 2 other sets, and the sou d works fine. I read here that it is a cable/tv combination problem.. Plug in another hdmi and the sound will work fine. Haven't tried it since I hooked it into the stereo via blue tooth.
I am planning to buy a small converter attachment,(pigtail cable or plug) that way I can use the hs hdmi cables I already have on the tv. I am still not convinced that it isn't a problem with android, but we'll see.

Netflix 4K issue

Anyone having this issue? It will play around 10-15 secs then it will prompt me this.. Only happening on 4K contents. The problem is I cannot uninstall Netflix as it was embedded on the shield. I already signout, restart the machine but still getting this.
Is the shield TV connected to a HDCP 2.2 compliant HDMI input on your TV?
Also, try another account. I used to have this problem a lot on the built-in Netflix app on my samsung TV, and for some reason changing from my kid's profile to mine playing the exact same thing would work.
I have never seen this on my Shield TV, unless my internet connection drops...
do you think hdmi rated 10.6gb is not enough?
ad78 said:
do you think hdmi rated 10.6gb is not enough?
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I am not sure...
But 10.2Gb/s is hdmi 1.4 / HDCP 1.4...while HDMI 2.0 / HDCP 2.2 is 18Gbps.
Did you try the HDMI cable provided with the Shield? This is the one I use and have no problem.
And again, the input used on the TV has to be HDCP 2.2 compliant. On my Samsung TV (2014) for example, only HDMI 3 can do HDMI2.0+HDCP 2.2 (only 30hz), all other inputs are HDMI 2.0 (at 60hz) but non HDCP 2.2 compliant.
What TV brand / model do you have?
MrBungle67 said:
I am not sure...
But 10.2Gb/s is hdmi 1.4 / HDCP 1.4...while HDMI 2.0 / HDCP 2.2 is 18Gbps.
Did you try the HDMI cable provided with the Shield? This is the one I use and have no problem.
And again, the input used on the TV has to be HDCP 2.2 compliant. On my Samsung TV (2014) for example, only HDMI 3 can do HDMI2.0+HDCP 2.2 (only 30hz), all other inputs are HDMI 2.0 (at 60hz) but non HDCP 2.2 compliant.
What TV brand / model do you have?
Click to expand...
Click to collapse
I'm sorry it's 10.2gb
Here's my dilemma.. YouTube on shield was set to 2160p played without any issue.. Not a single buffer. Very smooth
I checked the settings on shield it was set to 4K 30hz. Yes I'm using the provided hdmi from shield going to my 4K Sony receiver.
My tv is Vizio 4K 2015 model. At the back of the TV I have 4 HDMI. It was set to hdmi 1 which is 30hz. I tried swapping to HDMI 2 60hz but I'm getting the same problem.
Ill try uninstall updates on Netflix as soon as I get home and keep you posted. Or probably try rooting the hell out of the shield and sideload netflix from play store
ad78 said:
I'm sorry it's 10.2gb
Here's my dilemma.. YouTube on shield was set to 2160p played without any issue.. Not a single buffer. Very smooth
I checked the settings on shield it was set to 4K 30hz. Yes I'm using the provided hdmi from shield going to my 4K Sony receiver.
My tv is Vizio 4K 2015 model. At the back of the TV I have 4 HDMI. It was set to hdmi 1 which is 30hz. I tried swapping to HDMI 2 60hz but I'm getting the same problem.
Ill try uninstall updates on Netflix as soon as I get home and keep you posted. Or probably try rooting the hell out of the shield and sideload netflix from play store
Click to expand...
Click to collapse
Here's the deal...youtube doesn't care about content protection, so anyone with a 4k tv can stream 4k content from youtube. HDMI 1.4 will support 4k resolution at 30hz no problem, so no problem with youtube. Netflix however, cares. So streaming Netflix in 4k requires all your involved components (shield TV, receiver, TV) to be HDCP 2.2 compliant (HDCP = High-Bandwidth Digital Content Protection) + HDMI cables supporting the necessary bandwidth for 4k+HDCP2.2 (18Gbps).
4k receivers might have all HDMI inputs HDCP2.2 compliant, some have 1 only, some have none, all depending of how old and how much you paid for it.
If I were you, before uninstalling netflix updates and stuff, I would connect the shield TV directly to the TV (no receiver), and see if the problem persists. From what I read online, if you have a 2015 Vizio M series, only input 5 will do 4k+HDCP 2.2
"Only one HDMI input, Input 5, is compatible with both newfangled HDMI connection protocols, namely HDMI 2.0 and HDCP 2.2 copy protection. The former allows 4K frame rates up to 60Hz, the fastest currently available. The latter allows the TV to accept copy-protected 4K content over HDMI, from devices like the Sony FMP-X10 media player, the Nvidia Shield playing back certain copy-protected content such as Netflix 4K, and forthcoming 4K Blu-Ray content. 2015 4K TVs from Samsung, Sony and LG offer multiple so-equipped inputs.
The other four are version 1.4, meaning they can handle 1080p sources up to 60Hz and 4K sources up to 30Hz. Of those four, only two support HDCP 2.2."
http://www.cnet.com/products/vizio-m-series-2015/2/
I spent hours and hours reading about all that stuff...and this is a huge headache for consumers!!!! To get my system where I want it to be, I'd have to spend $400 on a "Samsung evolution kit" + another $500 on a receiver!! Just because of all that HDCP BS...
Thanks man.. What a good read. I'll try your recommendation for sure.
so i directly inserted the HDMI cable from TV to shield showed all "ultra HD" menu.. i just realized that my 4K sony receiver is not HDCP 2.2 supported. Damn!
definitely, my 4K vizio TV is HDCP 2.2 capable since i can play netflix ultra HD on it.
thanks..
ad78 said:
so i directly inserted the HDMI cable from TV to shield showed all "ultra HD" menu.. i just realized that my 4K sony receiver is not HDCP 2.2 supported. Damn!
definitely, my 4K vizio TV is HDCP 2.2 capable since i can play netflix ultra HD on it.
thanks..
Click to expand...
Click to collapse
Yep...As I said 4K is going to be a massive headache for consumers...Netflix, Amazon, 4k bluray players, STBs etc will all require HDCP2.2... Many people are going to buy those new 4k TVs, to soon realize that their receivers, soundbars and other peripherals won't be able to work anymore. It's really a pain considering how much a good receiver costs...
What makes it even more of a BS is that this whole thing is only about content protection and encryption of the video signal to avoid piracy...guess what, it's already been cracked. All the 4k content from Netflix is already available on torrents. Yet we have to spend extra $$$ on hardware for legitimate content we are already paying for. Anyways...
Glad I could help!
good thing i bought the receiver after Nov 1. which is qualified for holiday returns until Jan 15.
thanks again
4k on Shield Tv
Yes having the same problem, Netflix is saying it's the bitrate from the ISP, but have a Roku4 that streaming fine on the same network. Netflix is saying the ISP is singling out the Shield and capping it. Hmm

Nvidia shield tv pro upscaling question

Hello there.
So I have a Nvidia shield tv pro which does a great job upscaling HD content to 4k. I currently use a 4k oled television so it works hand in hand.
This weekend I am upgrading to the 2019 model of Samsung QLED 8k television series.
So my question is. How will shield decide upscaling, will both the TV and shield work against each other, which device will have priority in upscaling. Would turning off upscaling on the shield make it better?
Also would things be clearer or better straight from the TV apps due to shield being made for 4k? Currently buying a 8k HDMI cable to put into the shield from the TV too if that helps.
Hopefully I can get some insight.
The Nvidia shield tv only supports HDMI 2.0b which supports 4k at 60hz and either doesn't support 8k or only supports it at 30hz. I doubt the shield supports 8k output atall. I would say to leave nvidias scaling on and see how it does it will upscale to a maximum of 4k on its own then the tv will do the rest.
Always let the TV do the upscaling. The processor and algorithms will be better than the Shield's as the manufacturer knows what to do with the pixels based on its design. All 8K TVs know how to upscale from 4K because there isn't any 8K content.

Nvidia Shield Pro Tv does not show up 4k resoloution on Screen

Hi,
Just got a new Nvidia Shield Pro Tv and after installing it does not show up the 4k resoloution on the screen. For some reason it shows 1080p default. No other options are even available. All my cables are 4k UHD complaint and also the receivier and the projector all 4k. My ampifier is Pioneer VSX-LX304 and projector is BENQW2700. Is there any one who is able to recommend me a soloution as to how to fix this issue please. Desperate to get it done. Am a bit disappointed with this devise as i have heard a lot of good reviews about it. Thanks guys Ed
I would suggest you connect the TV and reset the Shield to factory settings and let it boot up with the TV attached.
If no joy then I suggest your HDMI cables aren't HDMI certified, buy Monoprice certified premium HDMI cables, they are very cheap and completely reliable.

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