My Phone is Samsung Galaxy A5 2016 Android 7.0
I need to remove my pattern screen lock which I have forgotten, but the adb command "adb shell rm /data/system/gesture.key" returns that there is no such file or directory. I can't factory reset my phone, I need my data! I can access the phone using the fingerprint, but cant remove the pattern because it asks me for the old pattern which I cant remember!
okay so I restarted my phone and now it won't even let me use my finger print!!! I am so tired of this ridiculousness.
Issue resolved
Okay nevermind, I contacted Samsung support, and used the "Find My Device" page in their website to remotely unlock my phone using my samsung account. I just wish I knew there was such a thing sooner so I wouldn't have had to waste so much time. I was really desperate that's why I make a thread here, didn't mean to bother you guys for no reason.
Close thread please
CLOSE THE THREAD PLEASE. I thought I could do that myself since I had created it, but I guess I can't.
Related
My Samsung S5 (SM-G900F, 4.4) device has a fingerprint scanner to unlock the screen. It was working perfectly, but now it only asks for the alternative password, but I forgot it. I tried on the Google webpage to lock my phone, I hoped that the password given there will be overwrite the alternative password on the phone, but it said, that it found the phone already locked, so no need to use the password. I don't want to do a factory reset if it possible, how could I get the fingerprint scanner to be an option again, or somehow unlock the screen and use my phone?
This happened to me today in the morning on my S5 mini with stock OS. At first I typed in the correct alternative password, but it was not recognized. Latter I successfully (?) changed password with "Lock" option on Android Device Manager, and it didn't help either...
At the end I did a factory reset and lost all my data
Is this a common bug? Should we report it somewhere or something?
After too many failed fingerprint attempts, it will only ask for the password
Maybe someone else has been trying to access your phone
Factory reset to regain access if you don't know your alternative password (Probably a good idea to write that down)
*Detection* said:
After too many failed fingerprint attempts, it will only ask for the password
Maybe someone else has been trying to access your phone
Factory reset to regain access if you don't know your alternative password (Probably a good idea to write that down)
Click to expand...
Click to collapse
Yes, you are correct. I tested this again, and I think that, in the morning, I really used wrong password . And the first time I didn't notice the displayed info, about password already being set, on Android Device Manager site, when I tried to change the password.
Thanks for the replay
So I upgraded my G900V to Marshmallow and then did a factory reset after I verified it worked because I wanted to start fresh, but now the setup screen says "abnormal factory reset" and is asking for my Samsung Account credentials. When I try to sign in it says "processing failed" every time and won't go past the page...
What I have tried (all have failed):
1. resetting my Samsung Account password (twice now...)
2. a second factory reset
3. using find my mobile to unlock it
4. flashing the stock kitkat firmware (fail with odin)
5. flashing a custom recovery (fail with odin)
6. using the OTG cable method (nothing displays on the screen...)
7. using the sidesync method (nothing displays on the screen...)
8. Called Samsung Support 3 times:
-regular support # - told to call the accounts # during business hours
- accounts # - told that they would have it remotely unlocked by the next morning (of course they don't follow through)
-accounts # - given the runaround treatment for 1.5 hours until a supervisor in the returns department tells me there is nothing more they can do and don't have the capability to service it (apparently it's still under warranty even (not that it matters.....))
So does anyone know a work around? I would really like to get my phone functional again.
The phone is not stolen! If anyone wants proof I am happy to supply multiple clear photos of the phone itself and the imei number, which is clean.
I managed to bypassed it, created samsung account, phone works but i can`t set custom recovery, samsung support doesn`t help either. I have g900p.
exeg said:
I managed to bypassed it, created samsung account, phone works but i can`t set custom recovery, samsung support doesn`t help either. I have g900p.
Click to expand...
Click to collapse
Please tell me how I am willing to send a pic on the imei to prove the phone isn't stolen....
RipCityBassWorks said:
Please tell me how I am willing to send a pic on the imei to prove the phone isn't stolen....
Click to expand...
Click to collapse
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
exeg said:
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
Click to expand...
Click to collapse
Unfortunately mine doesn't have any option close to that. Lucky for me though I think Samsung came around, I tried submitting a repair request for a second time and this time I was approved and it will be covered under warranty.
exeg said:
In my case, before samsung account request , sprint asks to activate account, i clicked yes, then I entered epst settings, after that turned on debug and with the help of adb entered command to settings
Click to expand...
Click to collapse
I'm able to use the downgrade/OTG method to get access to the phone, but then I am in a situation where I can't turn off the Reactivation Lock, it just stays stuck on. What were the ADB commands that you used to turn it off? Thanks for your help.
fitzonthemark said:
I'm able to use the downgrade/OTG method to get access to the phone, but then I am in a situation where I can't turn off the Reactivation Lock, it just stays stuck on. What were the ADB commands that you used to turn it off? Thanks for your help.
Click to expand...
Click to collapse
I can`t turn it off. I even managed to create samsung account but after I enter password nothing happens
UPDATE:
so Samsung not only fixed the problem, but they also restored the phone to like new condition (it was in very beat up but no cracks condition previously) so I really have to give props to them for their amazing repair team. It took about a week total if anyone is wondering.
I have a new method to remove reactivation lock it is confirmed working. It works on Samsung eMMC and Toshiba eMMC.
http://forum.xda-developers.com/ver...ivation-lock-off-finally-stuck-t3433342/page1
Trying to help out a family member. She setup a pattern on her phone and forgot it....
Google search returns "dr.fone" but when installed it only shows options till GS3 IIRC
Samsung find my mobile doesn't help as location is off
She has no backup and doesn't sync with Google Photos.
Any idea how to remove the pattern and retain the data?
if you set pattern only to unlock the phone then there is no chance you forget pattern i am using finger,pattern & iris to unlock my S8+ there is no way to unlock your phone without correct pattern factory reset is only option to unlock if FRP ia not On
alimuhammadx said:
if you set pattern only to unlock the phone then there is no chance you forget pattern i am using finger,pattern & iris to unlock my S8+ there is no way to unlock your phone without correct pattern factory reset is only option to unlock if FRP ia not On
Click to expand...
Click to collapse
i've read that there is a way to sideload other firmware, like in videos such as below (xda wont let me post video because i'm new), but search for "ALL SAMSUNG WITHOUT DATA LOST Remove Pin,Pattern,Password In FRP ON,OEM Mode Part 2 to Part 18"
anyone know how to do this for s8+ ?
I set a pattern and don't remember it, battery died so I couldn't use my fingerprint. phone is NOT attached to samsung account, so I am really in a bind here because I need to access it withOUT wiping
Please help
My pattern lock has changed after giving Package Disabler Pro app owner app permission via ADB. For anyone who is savvy with ADB command prompts is there any way to query the pattern to unlock my phone or reset it via the ADB? My phone is in debugging mode and linked up to my computer so hopefully, that gets me some more options.. Otherwise, it says my phone will be erased after 3 more attempts and I really need to save my pictures from my phone!! All started after rebooting after giving Package Disable Pro owner app permission via ADB. I just wanted to get rid of some bloatware. This is what I did... packagedisabler DOT com/owner-app/
Really hope someone can help I am freaking out!
wbsrickjones said:
My pattern lock has changed after giving Package Disabler Pro app owner app permission via ADB. For anyone who is savvy with ADB command prompts is there any way to query the pattern to unlock my phone or reset it via the ADB? My phone is in debugging mode and linked up to my computer so hopefully, that gets me some more options.. Otherwise, it says my phone will be erased after 3 more attempts and I really need to save my pictures from my phone!! All started after rebooting after giving Package Disable Pro owner app permission via ADB. I just wanted to get rid of some bloatware. This is what I did... packagedisabler DOT com/owner-app/
Really hope someone can help I am freaking out!
Click to expand...
Click to collapse
if adb is on yes I believe so Google can be your friend
Hey guys
Im in a bit of a trouble.
Sitting in front of my dads phone trying to unlock it.
Cant ask my dad anymore. He died few days ago. To get access to his password safe i really need to unlock the phone. He stored all of his onlinebanking accounts, insurance data and stuff there. Need to pays all his debts but i have no clue about what to pay and what is paid.
Already found his secret note about the master password of keepass but not the unlock pattern.
Factory reset is of course not an option.
Any chance that i can skip the pattern and unlock it with the PIN?
Its also still connected to his google account if this would help.
Bootloader locked, no root, no twrp.
Found a thread from 2013 that says i can boot to twrp without flashing to delete the pin data but im not sure if it works on this one.
Can you access your dad Google account from a computer? if so, you can use Google Device Manager to remove the PIN/password of the device, but I'm not sure if doing this will erase the data. Also, you should contact Google for a solution, considering that isn't unauthorized access, and have a good reason behind. There is a form to contact them. Sorry for your loss.
Hi,
Thank you for your condolences.
I tried to lock the phone but it wont let me change the password.
There is a message. You already have a screenlock on the phone so it wont be changed.
The link you gave me also only let me get access to the account but not the phone.
Any other ideas how to get access?