hi everyone i bought Mi A1 in Egypt and in middle East we have problem with playstore to download any thing u have to use vpn or other market Mi solved that problem in October update when we stop getting update from that date then i updated my device manually with save data in mi flash but after that the problem is back no download from play store
i noticed when booted up in October update early the device start with downloading some xml file and then it works
can any one explain why there is a problem or make file for us ?
Prince_Eugen said:
hi everyone i bought Mi A1 in Egypt and in middle East we have problem with playstore to download any thing u have to use vpn or other market Mi solved that problem in October update when we stop getting update from that date then i updated my device manually with save data in mi flash but after that the problem is back no download from play store
i noticed when booted up in October update early the device start with downloading some xml file and then it works
can any one explain why there is a problem or make file for us ?
Click to expand...
Click to collapse
Maybe you're downloading something which is not available in your country.
If not, try factory resetting your device, might solve the problem.
But I do prefer try to download same apps on other devices like Samsung or Motorola etc., if you can download the apps from other devices and not from mi a1, you should visit service center once.
I have the exactly same problem, can't download anything vie mobile data on playstore. That happened right after installing december update :S
dejano said:
I have the exactly same problem, can't download anything vie mobile data on playstore. That happened right after installing december update :S
Click to expand...
Click to collapse
Did you clear data the Google Services Framework?
NicoNewbie said:
Did you clear data the Google Services Framework?
Click to expand...
Click to collapse
Yes i cleared cache, data on google play, g.p. services and framework and nothing helped. than i've done factory reset and again still not downloading. it's ok on wifi but when connected on data it's showing "downloading" but it's not downloading.
here no download in wifi or data
all show downloading
dejano said:
Yes i cleared cache, data on google play, g.p. services and framework and nothing helped.
Click to expand...
Click to collapse
Never ever do this!
http://www.androidpolice.com/2013/1...to-never-clear-google-service-framework-data/
_jis_ said:
Never ever do this!
http://www.androidpolice.com/2013/1...to-never-clear-google-service-framework-data/
Click to expand...
Click to collapse
Agree, It messes up with GCM. ? that's why i asked him if he cleared it.
I know, I just explained it here and there - in various threads, because users are still doing such a stupid thing and then spam forum with complains.
anyone can solve this please
I solve mine by going to operators store and getting new sim card. Its' weird but it works. I had problem with my data only..
I have the same issue in Bahrain, only solution is to use a VPN and my Mi A1 is using the latest version of Android O.
UAE Mi A1 owner here, same issue just download APKpure, problem temporarily solved! been like this since 3-4 days for me.
LOL at the SIM card change thing.
jokes aside, I followed all the steps and wala, now the issue has gone away!;
https://productforums.google.com/forum/#!topic/play/VMoyIzLX9aA
"Hi All,
Thanks for writing back in.
To fix this issue, give these steps a try :
Force the Play Store to stop, and then clear data for the Google Play Store application (Go to settings Settings > apps > Google Play Store > force stop then clear data).
Clear cache for Google Play Services (Go to settings > apps or application manager > Google Play Services > clear cache > ok).
Clear data for Google Play Services (Go to settings > apps or application manager > Google Play Services > manage space > clear all data > ok).
Clear data for Google Services Framework (Go to settings > apps or application manager > under all, select Google Services Framework > clear data > ok).
Reset app preferences (Go to settings and then tap on Apps > tap the menu key (with 3 dots at the top right) on your android device. This will bring a pop up box with the Reset App Preferences option which should be selected. Tap on reset Apps option.
Remove your Google Account:
Open your device's settings app.
Under "Accounts," touch Google and then the account you want to remove.
Touch the menu icon in the top right corner of the screen.
Touch remove account.
Restart your device.
Add your Google Account:
Open your device's Settings app.
Under "Accounts," touch add account > Google .
Follow the instructions to add your account.
Let me know the progress.
Best,
Thompson"
Related
All of the sudden I kept getting a notificaton that Google Play Services wasn't supported on my device and was unable to login to Google. I deleted my account and try to re-add it to no avail. I also tried to reflash the rom+gapps (dirty), I still cannot login to Google. I also tried clearing cache & data on Play Store & Play Services, no luck.
How do I go about solving this?
(AOKP rom btw)
Ti2 said:
All of the sudden I kept getting a notificaton that Google Play Services wasn't supported on my device and was unable to login to Google. I deleted my account and try to re-add it to no avail. I also tried to reflash the rom+gapps (dirty), I still cannot login to Google. I also tried clearing cache & data on Play Store & Play Services, no luck.
How do I go about solving this?
(AOKP rom btw)
Click to expand...
Click to collapse
Same here, see image attached
Thunderbolt Rom SGS2
hirosa said:
Same here, see image attached
Thunderbolt Rom SGS2
Click to expand...
Click to collapse
I too can confirm this issue with the same image that hirosa posted. I am Stock with root access and no other modifications.
---------- Post added at 10:17 AM ---------- Previous post was at 09:59 AM ----------
I think I found a possible solution to this issue since after doing this I no longer have this issue. Here are the steps I did.
From the Home Screen, goto Settings > Apps
Swipe to view ALL and select Google Play services
Select Clear data
Select Force stop
Power Down the device
Remove battery (you can probably be fine with just a battery pull rather than power down & battery pull)
Power up the device
Once phone has completely booted up verify if the issue is still present or not by going into Google Now (Swipe up from the Home button or how ever you may access Google Now)
Guys, if you're still encountering this, or if anyone happens across this page, check and make sure you're set for network time in the date and time settings. Otherwise it will make your device encounter major conflicts with security certificates for most of the services offered from Google.
I had this on my LG O2x right now. A simple reboot fixed it.
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
ben_pyett said:
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
Click to expand...
Click to collapse
It still says error receiving from server:/
lexibrowni said:
It still says error receiving from server:/
Click to expand...
Click to collapse
reboot to recovery and try wipe cache
Same Problem Here
lexibrowni said:
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Click to expand...
Click to collapse
I have exactly the same problem for the same reason. And, tried the same suggested steps without success.
There has to be a simple way to restore the download ability from the Google Play Store without wiping everything. The download error dialogs I get are all the same: "…could not be downloaded due to an error. [Error retrieving information from server. [RPC:S-5:AEC-0]
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
lexibrowni said:
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
Click to expand...
Click to collapse
by restoring do you mean restoring an earlier nandroid through recovery?
I'm afraid there are risks with everything, although restoring is normally ok, although you won't guarantee that'll resolve the issue that you've currently got, you may also lose text messages and other system changes made post restore.
You could always take a backup before restore so that you have an additional safe point to return to if you decide that option although.
I'd be tempted to re try all the changes you've already done in one go (wiping the various three apps and also removing Google account), as in the past when I've experienced play store issues it's those type of changes that have resolved it rather than restore, which I'd normally use in the event of more severe problems ie corruption, data loss or bad Rom flash.
Fixed!
I believe I solved my own problem basically with a bunch of “Clear Data”s and reboots. Nothing major lost and no restore.
1. Settings > Apps > All (flick right) and find Google apps that are not downloading. Clear data (button). Also, find Google Services Framework and its Clear data (button). Reboot.
2. Settings > Accounts > Google > tap account name to view all items sync’d. Remove account (dropdown menu). Reboot.
3. Repeat the first step including the reboot.
4. Settings > Accounts > Add an account > Google. Existing (button) and select the account you previously removed. Reboot.
5. Wait a little, the problem apps should restore and begin their downloads to sync or update.
6. For some reason other Google apps remained a problem including Maps. Repeat the Clear data steps for these and the Google Services Framework. Remove Google account again. Select the existing account again.
7. Everything should now mostly be back to normal. Locations in Maps were all still there, but downloaded maps were gone.
Can someone help me? I did the force ota update way 4.3 jellybean by going options >apps> all > google services > clear data. Got 4.3 but now google playstore giving me errors trying to dl / install apps, notifications acting weird, etc. Read to delete my google account and reactivate it but don't know how to do that as I can't find an option under accounts to do that. I don't want to factory update ...Please help and thank u !
Sent from my Nexus 10 using Tapatalk 4 Beta
is it so hard to Google it?
Settings - accounts - Google - tap the account to remove - tap the three vertical dots and select " remove account"
then re add it. And yeah its all over the place but hopefully no more threads will be created for it.
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
Click to expand...
Click to collapse
play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
Click to expand...
Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
Click to expand...
Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .
Hi,
since android pie first update, i cannot see notifications about google play store when i'm updating apps(for example).
What can be done?
before hard reset,
thanks.
Hi,
i found a solution that worked for me and can work for anyone which is facing this issue:
1) Settings-> app & notification->see all apps->3 dot at top & choose show system-> android setup-> clear cache and data
2) Go back-> scroll down to download manager app-> turn off all the setting and enable it again
RESTART NOW
3) Go to app and notification-> select Google play Store-> clear cache and data
Now start downloading any app.
was taken from here-
https://forums.oneplus.com/threads/download-progress-notification-not-visible.922670/page-3