Related
I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
When that happened to me I deleted the market and flashed newer gapps
Sent from my Nexus S 4G using Tapatalk
Before doing all that, try clearing cache and data from the Market (now called "Google Play Store") in App settings. That did the trick for me.
I had to manually select my Gmail account from within Google Play..
how I fixed
Irieone said:
I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
Click to expand...
Click to collapse
if you're not using Clockwork rom manager you should. I have cwm5.0 and I rooted my phone with cm9-ics and was getting a 921 error. I went and ran the "permissions fix" in CWM and everything works fine now
Permissions fix in recovery can cause its own set of problems, like borking your contacts photos, and a couple other things I can't remember off-hand. Easily fixable, but it would probably be better to target a more specific fix for the Market/Play rather than trying such a global fix. Just my opinion...
Google Play cant update apps error 921
yo,
i am running sgs2 with CheckRom RevoHD v4 and had error 921 on google play/androidmarket. restarted phone seems fine all updates worked.
jess
This error is still happening
its not a problem with your devices, i cant even see my apps on the website. its a google play glitch and is wide spread but not every device appears to be affected in the same way. very strange.
i have tryed all fixes and still the same
921 could be only CM
After installing 3.5.16 it gave me the 921 error.
I have a Moto XT701, and I use ava's version of CM7.
could this be related to CM specifically? Anyone got the error with a stock ROM?
next time it happens can you log into google talk, I remember back in the day if that wasnt signed in market would be borked
Solution
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
maconu said:
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
Click to expand...
Click to collapse
But I don't have a wife so no gmail account for her, what should I do, I do have a brother's account though
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
had this problem today, wiped the google play cache and then tried again, it said it was already installed and updated it, worked perfectly after that.
Gountled said:
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
Click to expand...
Click to collapse
...same here + reboot
Error 921
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Same here. Only happen after a ROM upgrade and partial restore. I guess things got messy.
fix google play download and other (11,13,921) errors
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Hi,
I have a Navon Platinum 10 tab, ICS 4.0.4 on it. I had this error, too.
I read some alternatives for fixing google play errors, but I tired to delete my account and add acount and clear cache and so one... I resolved that by this way:
- turn on your tab device
- do not start play store application!
- in Settings-->Applications menu, on All tab search for gogle play application, and clear cahe and data too. You need to do this only once time.
- run Root Browser on your device ( if you have'n this, than download, install, or you may use Root Explorer if you have)
- find vending.apk in System/App folder
- long click on it, a local menu will appear. Chose Permissions.
- set permissons 777 for this file ( klikk on every checkbox).
- close all running apps
-restart your device, and enjoy
It works fine, Since I set this permissions, I don't get any errors from google play,
Hope, it will helps.
P.S.: sorry for my misstakes in english language
I have a nexus 4, 4.2.2.
Last night I noticed google now and play has internet errors even though there was an internet connection.
I tried formatting, but now I can't log in to my account on setup screen (error "Can't establish a reliable connection to the server)
What can I do? I don't know how to root it, and I need it working with all google services PLEASE HELP ME QUICKLY!!!!!
gergesh said:
I have a nexus 4, 4.2.2.
Last night I noticed google now and play has internet errors even though there was an internet connection.
I tried formatting, but now I can't log in to my account on setup screen (error "Can't establish a reliable connection to the server)
What can I do? I don't know how to root it, and I need it working with all google services PLEASE HELP ME QUICKLY!!!!!
Click to expand...
Click to collapse
Try checking this out perhaps: http://forum.xda-developers.com/showthread.php?t=2110225
rabbit140 said:
Try checking this out perhaps: http://forum.xda-developers.com/showthread.php?t=2110225
Click to expand...
Click to collapse
As I said before, I don't suceed rooting it, are there any oother solutions?
gergesh said:
As I said before, I don't suceed rooting it, are there any oother solutions?
Click to expand...
Click to collapse
Reflash a stock rom, link https://dl.google.com/dl/android/aosp/occam-jdq39-factory-345dc199.tgz. Here is how you do it http://forum.xda-developers.com/showthread.php?t=2010312.
As far as I searched, these are the solutions:
- check your phone date ("The SSL certificate contains a expiration date which would be compared against the system date of the Android system. If the system date is too far in the past or in the future, the validation would be failed, thus the connection cannot be established. This is a security measures of the HTTPS connection, so check your system date next time encountering such strange error message." as stated here)
- root and delete the file, as rabbit140 said
- do a factory reset
I've also found:
1. Open Settings.
2. Select Applications.
3. Select Manage Applications.
4. Tap the All tab, then scroll down and select Google Play Store.
5. Select Clear cache.
6. Back out of the screen and select Download Manager (May also be listed as “Downloads”).
7. Select Clear data.
8. Also clear data for Google Services Framework, Google Apps, Google Talk, and Checkin Service. Some users are reporting they had to clear data for the Browser app as well. You may not see all of these apps listed on your particular phone.
-------------------------------------------------------OR----------------------------------------------------
1) Remove sim card.
2) Go to settings->applications and clear everything (not just google apps)one by one.
3) Reboot the device
4) And add your google account.
Dunno if this can help.
Remove Sim card and go to backup and reset and do a factory data reset.
Than put your Sim card back in once you boot back up.
Sent from my Nexus 4 using xda premium
THANKS!!!
I thank all of you so much now my phone is back to itself...
All I did is I reflashed stock rom as @gee2012 suggested and it worked like a charm..
THANKSSSS EVERYONE WHO TRIED TO HELP ME NOW I HAVE MY PHONE BACK...:good::good:
I AM NOW
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
ben_pyett said:
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
Click to expand...
Click to collapse
It still says error receiving from server:/
lexibrowni said:
It still says error receiving from server:/
Click to expand...
Click to collapse
reboot to recovery and try wipe cache
Same Problem Here
lexibrowni said:
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Click to expand...
Click to collapse
I have exactly the same problem for the same reason. And, tried the same suggested steps without success.
There has to be a simple way to restore the download ability from the Google Play Store without wiping everything. The download error dialogs I get are all the same: "…could not be downloaded due to an error. [Error retrieving information from server. [RPC:S-5:AEC-0]
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
lexibrowni said:
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
Click to expand...
Click to collapse
by restoring do you mean restoring an earlier nandroid through recovery?
I'm afraid there are risks with everything, although restoring is normally ok, although you won't guarantee that'll resolve the issue that you've currently got, you may also lose text messages and other system changes made post restore.
You could always take a backup before restore so that you have an additional safe point to return to if you decide that option although.
I'd be tempted to re try all the changes you've already done in one go (wiping the various three apps and also removing Google account), as in the past when I've experienced play store issues it's those type of changes that have resolved it rather than restore, which I'd normally use in the event of more severe problems ie corruption, data loss or bad Rom flash.
Fixed!
I believe I solved my own problem basically with a bunch of “Clear Data”s and reboots. Nothing major lost and no restore.
1. Settings > Apps > All (flick right) and find Google apps that are not downloading. Clear data (button). Also, find Google Services Framework and its Clear data (button). Reboot.
2. Settings > Accounts > Google > tap account name to view all items sync’d. Remove account (dropdown menu). Reboot.
3. Repeat the first step including the reboot.
4. Settings > Accounts > Add an account > Google. Existing (button) and select the account you previously removed. Reboot.
5. Wait a little, the problem apps should restore and begin their downloads to sync or update.
6. For some reason other Google apps remained a problem including Maps. Repeat the Clear data steps for these and the Google Services Framework. Remove Google account again. Select the existing account again.
7. Everything should now mostly be back to normal. Locations in Maps were all still there, but downloaded maps were gone.
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
Click to expand...
Click to collapse
play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
Click to expand...
Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
Click to expand...
Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .
Hello A2 Users,
i will guide you to get Pie OTA without factory reset or wipe data it's easy way to get pie
1- Remove your Sim card
2- Disable GPS from Setting
3- Go to Date & time , Disable Automatic time zone and Select Amsterdam
4- Go to Users & Accounts and Remove all google accounts linked on your phone
5- Download this VPN : https://bit.ly/2qlI1s1 and select Netherlands
6- Go to Apps & Notifications -> See all apps -> and Clear data for following apps (Google , Google Play Services , Google Play Store , Google Play Framwork , LocationServices)
7- Go to Update and Check Update
8- Congrats!! your Pie is ready
OP : Don't put you SIM card , add google account before installing Pie
Works perfectly thx
Didn't work for me... I've tried thrice
---------- Post added at 01:57 AM ---------- Previous post was at 01:52 AM ----------
zemariolac said:
Didn't work for me... I've tried thrice
Click to expand...
Click to collapse
1 - ok
2 - Location OFF
3 - ok
4 - removed only my google account, not others accounts
5 - ok
6 - I don't have Google Play Framework. I have Google Services Network (deleted cache and data)
7 - no new uodate
zemariolac said:
Didn't work for me... I've tried thrice
---------- Post added at 01:57 AM ---------- Previous post was at 01:52 AM ----------
1 - ok
2 - Location OFF
3 - ok
4 - removed only my google account, not others accounts
5 - ok
6 - I don't have Google Play Framework. I have Google Services Network (deleted cache and data)
7 - no new uodate
Click to expand...
Click to collapse
It is Google services Framework that must be clear to receive update + the google, google play services and locatuon services.
Plus after clearing go back to the vpn app and reactivate the tunnel.
Do not put sim back until update will be installed
Worked for me.
I get it before this post, but it's similar. In my case, I just changed the system language to English (for view all the apps mentioned) instead of timezone. And don't needed to remove my accounts (even Google accounts). Gps off and without SIM cards. About the apps to clear data, when clear Google Services Framework, it's recomended to force stop too. After all, I start vpn in India server and try to update. And it's done! Very similar. Works for me. Maybe works for someone else.
italomlp said:
I get it before this post, but it's similar. In my case, I just changed the system language to English (for view all the apps mentioned) instead of timezone. And don't needed to remove my accounts (even Google accounts). Gps off and without SIM cards. About the apps to clear data, when clear Google Services Framework, it's recomended to force stop too. After all, I start vpn in India server and try to update. And it's done! Very similar. Works for me. Maybe works for someone else.
Click to expand...
Click to collapse
Yepp works fine. :good::good:
I've tried it with Torguard VPN, it didn't work but after using Psiphon Pro VPN it works.
Please don't do this,
Deleting Google Service Framework data will do harm to you're device!
https://www.androidpolice.com/2013/...to-never-clear-google-service-framework-data/
Midomad said:
Please don't do this,
Deleting Google Service Framework data will do harm to you're device!
https://www.androidpolice.com/2013/...to-never-clear-google-service-framework-data/
Click to expand...
Click to collapse
I did it couple of times, no harms done.
But hey, I will stop doing it.
Midomad said:
Please don't do this,
Deleting Google Service Framework data will do harm to you're device!
https://www.androidpolice.com/2013/...to-never-clear-google-service-framework-data/
Click to expand...
Click to collapse
You are right.
With method of the OP it worked to upgrade to pie.
But as already forecasted in your post, push notifications stopped working properly after upgrading.
Workaround without factory resetting the whole ROM seems to be reinstalling the apps which need Google Cloud messaging services, to obtain a new ID. E.g. for WhatsApp, that worked for me.
So think twice if this trouble is worth to you.
Thanks to Midomad to this useful link.
Regards
Midomad said:
Please don't do this,
Deleting Google Service Framework data will do harm to you're device!
https://www.androidpolice.com/2013/...to-never-clear-google-service-framework-data/
Click to expand...
Click to collapse
kit-kat? are you from the past or what?
3RMD said:
You are right.
With method of the OP it worked to upgrade to pie.
But as already forecasted in your post, push notifications stopped working properly after upgrading.
Workaround without factory resetting the whole ROM seems to be reinstalling the apps which need Google Cloud messaging services, to obtain a new ID. E.g. for WhatsApp, that worked for me.
So think twice if this trouble is worth to you.
Thanks to Midomad to this useful link.
Regards
Click to expand...
Click to collapse
Run this command in a root terminal then reboot and reopen the apps, no need to reinstall, though I still recommend a factory reset
find /data/data -name com.google.android.gms.appid.xml | xargs rm
3RMD said:
You are right.
With method of the OP it worked to upgrade to pie.
But as already forecasted in your post, push notifications stopped working properly after upgrading.
Workaround without factory resetting the whole ROM seems to be reinstalling the apps which need Google Cloud messaging services, to obtain a new ID. E.g. for WhatsApp, that worked for me.
So think twice if this trouble is worth to you.
Thanks to Midomad to this useful link.
Regards
Click to expand...
Click to collapse
Push notifications of what apps? On my phone i did twice (clear data from framework) and push notifications are working as they should be.
PS: U don't need to remove your google account to do the process. Wiping the apps do the trick.
galardo_2 said:
kit-kat? are you from the past or what?
Click to expand...
Click to collapse
No,i'm from the future!
This is valid no matter what Android version you are using!
https://c.mi.com/thread-821007-1-0.html
Here is another recent thread from miui forum for last year's Mi A1.
If this not enough for you,you can make some search on google about clearing Google service framework data.
If, after all, you're still not convinced!
Do whatever you want, just be more polite answering users next time.
Nebrassy said:
Run this command in a root terminal then reboot and reopen the apps, no need to reinstall, though I still recommend a factory reset
find /data/data -name com.google.android.gms.appid.xml | xargs rm
Click to expand...
Click to collapse
Thanks. But my A2 will be my first device which stays unrooted and locked.
W3ND31 said:
Push notifications of what apps? On my phone i did twice (clear data from framework) and push notifications are working as they should be.
PS: U don't need to remove your google account to do the process. Wiping the apps do the trick.
Click to expand...
Click to collapse
For me in WhatsApp, the german weather app "WarnWetter" and Xing.
I'll observe if other issues come up and will then consider a factory reset.
Regards
Midomad said:
No,i'm from the future!
This is valid no matter what Android version you are using!
https://c.mi.com/thread-821007-1-0.html
Here is another recent thread from miui forum for last year's Mi A1.
If this not enough for you,you can make some search on google about clearing Google service framework data.
If after all you're still, not convinced!
Do whatever you want, just be more polite answering users next time.
Click to expand...
Click to collapse
It's true, you won't receive notifications from many apps like twitch, restoring backup from titanium backup has the same effect, but running the command above is enough to solve it
Nebrassy said:
It's true, you won't receive notifications from many apps like twitch, restoring backup from titanium backup has the same effect, but running the command above is enough to solve it
Click to expand...
Click to collapse
Since not everyone is rooted,and from my experience,a factory reset is the only safe solution available after resetting GSF data!
I think waiting for an OTA update, is easier than looking how to fix things on you're device.