Hey guys,
I have an S8+ from Canada (unlocked, purchased direct from Samsung). The latest update seems to have killed off the ability to get data working, everything else is fine.
The update went as normal, but as soon as it rebooted it was out of action. I've since reconfigured APN settings, wiped the cache partition, reset the network and performed a factory reset - no dice.
I swapped sim cards with another GS8 - my sim worked fine in the other phone and that sim didn't work in mine.
Anyone have any ideas?
Kind Regards,
Michael
Hey guys,
I have an S8+ from Canada (unlocked, purchased direct from Samsung). The latest update seems to have killed off the ability to get data working, everything else is fine.
The update went as normal, but as soon as it rebooted it was out of action. I've since reconfigured APN settings, wiped the cache partition, reset the network and performed a factory reset - no dice.
I swapped sim cards with another GS8 - my sim worked fine in the other phone and that sim didn't work in mine.
Anyone have any ideas?
Kind Regards,
Michael
Click to expand...
Click to collapse
Is your APN settings still intact after the update? Check under settings>mobile network>access point names. That's most likely the problem, you might have to Google the APN for your current carrier and add it to your APN list, then select it. If that isn't the problem make sure you have the proper network mode selected (ex. CDMA, LTE, Global,...) if you need further help don't hesitate to ask.
thehaXor said:
Is your APN settings still intact after the update? Check under settings>mobile network>access point names. That's most likely the problem, you might have to Google the APN for your current carrier and add it to your APN list, then select it. If that isn't the problem make sure you have the proper network mode selected (ex. CDMA, LTE, Global,...) if you need further help don't hesitate to ask.
Click to expand...
Click to collapse
Thanks for the reply - yea that was the very first thing I checked. No dice!
Do you have the proper network type selected for your carrier?
Related
Hi all, I'm new to the forum and need some help. I have an MF3 rooted GS4. Last night I did a factory reset and after going through the process, I received a message that said com.android.phone process stopped working. I tried to make a call and had no issues. I was also connected to home wifi so no data issues. Today I added ATT visual voicemail (worked before the reset) and couldn't get an authentication and it said check APN. I go into that and notice the settings are gone and there is no option for Phone or ATT - I also can't access any 4G LTE data. I found some APN settings, entered and then it worked. I then did one more reset to ensure all was well and start from scratch and the processed stopped message showed up again.
Edit: this also shows up each time I restart the phone. Eventually goes away and LTE Data shows up.
Why does the process show up after reboot? Is there anything I can do to make the error go away? Anything wrong with using the APN manually entered if it works?
Thanks for any help you can provide
So I found out that the APN settings stick and I have LTE, but the error shows up twice on each reboot. Hoping someone can help me to get this fixed.
I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Have you made sure the apn is set up right for the carrier?
Maybe this will help
Code:
http://apn-settings.com/canada/apn-settings-bell-mobility/
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ve6ay said:
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Click to expand...
Click to collapse
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
simplywinter said:
I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Click to expand...
Click to collapse
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
All questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
MrKhozam said:
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
Click to expand...
Click to collapse
You did exactly what I am in the process of doing. I will try what you suggested now. Thanks!
Also, ive manually inputed apns for telus and eastlink and neither seem to work. I can always make voice calls, but the data will not connect.
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
For future reference, try not to double post. Just edit your current post.
simplywinter said:
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
Click to expand...
Click to collapse
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
MrKhozam said:
For future reference, try not to double post. Just edit your current post.
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
Click to expand...
Click to collapse
Ok, reflashed stock 4.2.2 (the first one) and manually entered TELUS apn settings from the telus website, got data to connect finally. As a note, there was a typo in the apn settings that it auto aquired for telus. Going to try a eastlink sim tomorrow and hopefully AWS is working.
Edit: all seems to work. thanks everyone!!
I changed my usual SIM(vodafone italy) to another SIM for work(chess mobile norway).
All worked fine with it, 3g wifi, as usual.
Then when i finished using the norwegian SIM i went back to the old one (italian vodafone), and no 3g working.
the APN menu is empty.
I try to press + to ADD and it crashes( settings crash).
I press bottom left button then press return to default APN , and after 10sec i can see the Internet,Wap,MMS entries but after some seconds they all dishappear.
In those seconds i can see the h+ icon blinking for 1 second and then dishappears leaving the APN menu empty as described above.
After this first attempt if i press again to get APD defaults nothing happens.
Then I try again to use the norwegian SIM on my S4 and it works well.
I don't have a clue what's going on.
Any suggestions?
:crying:
Cheers
P.s: the phone is rooted, knox removed ,android 4.4.2,
Replace your Vodafone Italy SIM for other new.
Joku1981 said:
Replace your Vodafone Italy SIM for other new.
Click to expand...
Click to collapse
already tried. Nothing changes.
I have just got another phone to test the sim, and 3g is working.
So if I was able to add an APN maybe i would solve the problem.
But the APN settings crashes all the time.
No chance to make any new connection.
J.Erik.C said:
already tried. Nothing changes.
I have just got another phone to test the sim, and 3g is working.
So if I was able to add an APN maybe i would solve the problem.
But the APN settings crashes all the time.
No chance to make any new connection.
Click to expand...
Click to collapse
1. Make a backup of all your data.
2. Make a factory reset (pic attached)
3. Try again.
Joku1981 said:
1. Make a backup of all your data.
2. Make a factory reset (pic attached)
3. Try again.
Click to expand...
Click to collapse
I will try, what will happen? Can I do that even if it's rooted?
J.Erik.C said:
I will try, what will happen? Can I do that even if it's rooted?
Click to expand...
Click to collapse
See the previous post again pls.
Joku1981 said:
Try to install an app called APN Backup & Restore from the Play Store. Click "delete all APN data". Then Settings -> More networks -> Mobile networks -> Access Point Names have to work as normal.
Click to expand...
Click to collapse
Unfortunatelly that app do not work on android 4.0.0 +
Thanks for help very much, but it didn't help
Should I do factory reset?
I did the HARD reset and it worked. So 4 someone having the same problem that is a drastic but working solution.
Seems that using a SIM from another cowntry made a lot of mess in the S4.
Thanks 4 Help
:good:
Hoping for some knowledgeable assistance here because FreedomPop has been no help. Two issues, probably related:
I have the SPH-720T 0A3 activated with FreedomPop but it only works over WiFi. I can't connect over 3G/LTE.
I get the Sprint Hands Free Activation on bootup and whenever I try to update Profile and PRL.
I'm rooted and have TWRP. I've tried a couple of ROMs, but they had the same behavior, so I reverted back to stock. I tried changing to CDMA mode and that brings up the 3G icon, but still no data access. It boots up with no APN checked and without the FreedomPop APN; I added the FP APN, but it doesn't help and disappears on reboot. I tried changing MDN and MSID to my FP phone number, but that also hasn't helped and they revert back on reboot. Mobile data is on.
I would appreciate any help on figuring out what exactly the problem is and whether I can fix it or if there is something I can go to FreedomPop or Sprint with and tell them what needs to be done. I'm new to all this but don't mind learning or following directions.
Many thanks.
Hey,
I've recently upgraded from b04 to b05 and now I can't get 4g or 3g Internet on my 2nd sim. That's what I normally use for data. The Vodafone apn setting have also disappeared.
Any ideas? Thanks
add manually apn and maybe this fix both problems
pelelademadera said:
add manually apn and maybe this fix both problems
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Click to collapse
Thanks I've tried that - the 4G problem is fixed but I still cant connect - I've added settings manually. I should probably add here that I'm on Vodafone UK (2nd sim)
Also I've upgraded to B06 - which produces the same result and interestingly the APN that does appear in the list is TalkMobile...?
Swapped SIM cards and back - now I can't get mobile internet on either one of the SIMs even after reboot. At least for SIM1 the correct APN is present. HELP!
Did you flash your phone or something? Check your IMEI
tamahouse02 said:
Did you flash your phone or something? Check your IMEI
Click to expand...
Click to collapse
IMEI is fine but it seems that Sim2 only goes to edge not 3g or 4G - it's like it doesn't change connection type
Have you fixed your problem? I have the same problem before, so if you can try to change your settings about card in your settings and reboot your phone, your problem may get fixed. Good luck!
Try factory reset
So I reverted to b04 and its all good now.