Hello to all
Maybe it's a stupid question already made by many, I wanted to know if the warranty despite the bootloader is blocked after an update made with HWOTA and firmware is still valid, in case it was not someone thinks it is possible in the future to reactivate the warranty by canceling some counter?
Excuse the banality of the question.
Thank you
Best wishes even if in advance to all of you.
Sorry for my english.
surreal64 said:
Hello to all
Maybe it's a stupid question already made by many, I wanted to know if the warranty despite the bootloader is blocked after an update made with HWOTA and firmware is still valid, in case it was not someone thinks it is possible in the future to reactivate the warranty by canceling some counter?
Excuse the banality of the question.
Thank you
Best wishes even if in advance to all of you.
Sorry for my english.
Click to expand...
Click to collapse
Answer Is no, once you unlock the boot loader warranty is then voided. Even if you trick it and make it re-locked it will have a log/history that only service places can open up an read and that log will state you have unlocked the boot loader then re-locked it and a time and date. Which then tech person will reject warranty request. Since you have voided it. This is why never unlock boot loader during valid warranty time. When warranty on the phone has expired then you can do what ever you want with it since it no longer has a valid warranty.
Hello
in fact I have performed the procedure of updating the Vodafone VKF firmware VKY-L09C02B150 to the VKY-L09C432B175 version with the HWOTA folder on PC, because I needed to have the mirrorlink, available from the B162 version.
So the software has unlocked the updated and re-locked bootloader.
That's all....
Thank you
Related
oepete.com/n1update.htm
This has been discussed in other threads -- The problem here, however is that you still have to unlock the bootloader, so you are no longer left with a "stock" N1 and warranty is voided.
The easier 'equivalent' method is just to unlock the bootloader, install the custom recovery menu and then install the Modaco rooted 2.2. update.zip.
people keep saying this but warrantly is NOT voided.. you cannot void the warranty for s/w changes.. if there is a hardware issue htc has said and has honored their warranty.. now if you get the phone all fubared because of some software issue and cannot figure out how to recover or reinstall kernal, radio etc. then yes they may not cover it.
lgkahn, what do you base your statement on? Documentation clearly states that unlocking the bootloader will void your warranty. Once warranty is voided, it is really up to HTC to decide if they want to honour your no longer existing hardware warranty or not. There are people here that have successfully negotiated hardware repairs even after unlocking the bootloaders, but others who have not been able to if, I understand things correctly.
If you have any solid contrary information, please let us know. Thank you
Not to mention one of the latest posts is a guy trying to clean out the dust from behind his screen because HTC will not honor his warranty.
not true at all if you read the dust issue post it is because he knows he will bet another refurb if he warranties it.. not because they will not honor it.
gotta love spam
lgkahn said:
people keep saying this but warrantly is NOT voided.. you cannot void the warranty for s/w changes.. if there is a hardware issue htc has said and has honored their warranty.. now if you get the phone all fubared because of some software issue and cannot figure out how to recover or reinstall kernal, radio etc. then yes they may not cover it.
Click to expand...
Click to collapse
There has been a lot of discussion here of people who had their warrantied devices returned to them untouched because their bootloader was unlocked. Not all the time, but it may happen if you do that. The guide above is misleading because it does mention that your device will no longer remain stock.
Closing this thread as the original poster has already posted this in another thread... no need to start a brand new one.
Hey guys I'm asking on behalf of my gf (i have htc sensation xe, so i'm not using lame excuses ) Her phone is not rooted (yet ) and I'm wondering whether is possible to unroot the atrix 4g so that it goes back to "brand new"/out of the factory status and there are no warranty problems related to the rooting.
Also: is it possible to flash a custom rom without unlocking the bootloader (so that warranty is not voided)? And does going s-off void the warranty as well?
Thanks in advance for the support!
What carrier are you using? VZ has a root & flash counter built into their devices with ICS. As far as other carriers you should be fine so long as you restore everything to stock. As to the bootloader I haven't looked into the Atrix, but the majority of Moto devices require an exploit to flash Roms though the bootloader actually remains unlocked.
Giving you the quick and dirty on this. I promise you if you search your questions have already been answered in detail elsewhere.
CM9ed to your peepers
Spamming the threads is not allowed. Please only open a new thread once for any one issue. Closing this thread
10/16/2015:
*CAUTION ADVISED*
Individuals have reported fastboot problems impacting their devices after attempting an official unlock. Review thread and proceed at your own risk.
----------
Official unlock!
Just noticed this on the official Asus site under 'Utilities':
Unlock Device App: Unlock boot loader
Notice:
1. Update your software image to V2.20.40.59 or latest version
2. Before you download, install, and use the Unlock Device App you acknowledge and assume complete risk to the quality and performance of this App, including but not limited to the following: once you activate the App you will not be able to recover your ASUS product (“Original Product”) back to original locked conditions; the Original Product with the activated App will not be deemed the Original Product; the Revised Product will no longer be covered under the warranty of the Original Product; the software of Revised Product will no longer be deemed the software of the Original Product and can no longer receive ASUS software updates; your purchased digital content may also be affected.
You also acknowledge ASUS does not guarantee service satisfaction to any Revised Product, including events involving paid service requested by you to be performed to the Revised Product.
Furthermore, such repaired Revised Product will not be covered under the warranty of the Original Product; the software of the repaired Revised Product will not be deemed the software of the Original Product and will not receive ASUS software updates.
It is strongly advised that you avoid activating this App unless you fully understand and accept the risks that may arise.https://www.asus.com/us/support/Down...Ulh0Ph49Hl/32/
Update: Date stamp on the APK of 7/23/2015 is interesting. Ran on my unlocked ZE551ML and after accepting the terms of use, it complained that my model was not supported.
Oh crap nice find... Now if I use this I cannot or can do ota updates?
Worked here perfectly fine! Thanks!! Make sure you are on a stock ROM when you try
this is a great step!! thank you!!!
i checked: there is also for ZE550ML !!!
It's announced now
Khanger posted the announcement on reddit about an hour ago in /r/zenfone2/
Took 7 months but it's finally here haha.
Is there a difference between the official unlock and the previously known method of unofficial unlock? Unlocked bootloader is the same either way, correct?
Reddit thread says you will not get OTA after using this file.
onurd said:
Is there a difference between the official unlock and the previously known method of unofficial unlock? Unlocked bootloader is the same either way, correct?
Click to expand...
Click to collapse
Would like to know this as well.
Sad it does only concern 551ml version.
A, Does this unlock automatically give root?
B, And lets say I use this BUT I remain with stock, will I still be barred from OTA?
550 - direct download (source page, look under "Utilities"), mirror: mega
551 - direct download (source page, look under "Utilities"), mirror: mega
gontie said:
Sad it does only concern 551ml version.
Click to expand...
Click to collapse
nope
also for 550ml version
https://www.asus.com/Phone/ZenFone_2_ZE550ML/HelpDesk_Download/
under utilities
sumean said:
A, Does this unlock automatically give root?
B, And lets say I use this BUT I remain with stock, will I still be barred from OTA?
Click to expand...
Click to collapse
A) why would it? Root access and unlocking bootloader are completely different things.
B) if you unlock via official method, your warranty is void and your phone is barred from receiving OTAs.
I understand it voids the warranty but what I don't understand is why no updates? If you take an OTA and it hoses your out of warranty phone its on you.
hope someone discover relock method
Druboo666 said:
hope someone discover relock method
Click to expand...
Click to collapse
From the official unlock, there likely will never be a way to relock and get back OTA functionality. That being said, adb sideloading OTA files should still work. Reasoning as such:
* Unlocking your device using the official APK sends a notification to ASUS that your device is now unlocked, out of warranty, and will not have OTAs pushed to it.
* Whether or not you can manually grab OTAs using the system app has yet to be seen, as we haven't received a new update since the official bootloader unlock method has been released. Personally, I believe our SSIDs will be blocked from getting anything from the OTA server based on the verbage in the disclaimer.
* adb sideloading a ZIP file should have no reliance on the bootloader status. As long as you're flashing the right file, it should work because adb sideload has no internet functionality so it can't call home to check on your ability to flash things. It would be a very poor decision to actively bar users who do the unlock from using official firmware updates on their own terms.
Anyways, I'm adventurous so I've taken the plunge of my own accord. I don't plan to put TWRP on or flash CM12.1 until the majority of the CM bugs have been resolved. When the next OTA comes out, I'll post my experience in obtaining and flashing it so that others can know if they want to unlock the bootloader officially as well.
I will comment specifically that Motorola bootloader unlocks did not bar their users from getting official OTAs after the fact. It is an assumed risk to unlock the bootloader and it's a bit salty to basically say "well, you did this, you don't deserve to automatically get what we're baking for you now". The fact that we got an official unlock at all is scores above what most other manufacturers have done, though. Hopefully, ASUS backs off of the no-OTA thing at some point as it is a bit unnecessary. At worst case, I'm trusting us all here at XDA to work your magic if we end up in a corner somehow.
my question is: if their unlocking method brick my phone???? warranty is expired and they don't take him ???
this method is a weird thing.
MatteXperiaU said:
my question is: if their unlocking method brick my phone???? warranty is expired and they don't take him ???
this method is a weird thing.
Click to expand...
Click to collapse
Attempting to unlock your phone is the same this as actually unlocking your phone: you're taking it's life in your hands. If you brick it trying to unlock it, it's not covered. If something happens to it after it's been unlocked, it's not covered. This does not necessarily mean that they won't repair it, it means that:
a) any repairs cost money out of pocket and
b) they have the right to say a device is unrepairable and send it back to you with no obligation to fix it or compensate you in any way.
Them's the breaks for being a tinkerer!
Level99 said:
Attempting to unlock your phone is the same this as actually unlocking your phone: you're taking it's life in your hands. If you brick it trying to unlock it, it's not covered. If something happens to it after it's been unlocked, it's not covered. This does not necessarily mean that they won't repair it, it means that:
a) any repairs cost money out of pocket and
b) they have the right to say a device is unrepairable and send it back to you with no obligation to fix it or compensate you in any way.
Them's the breaks for being a tinkerer!
Click to expand...
Click to collapse
yeah, i think there are no phones with unlocked bootloader and warranty ok..
the only way is relock bootloader..no news for that now..
you said it is not possible..are you sure? i think unlock bootloader is an offline method?
Is there any official word on whether the warranty will be honored after we unlock the bootloader and root the device or not? From what I could gather, this is the case for most Mi devices but is there any confirmation that the A1 will follow the same as well? I couldn't find anything specific to this device so I'd appreciate it if someone could clear this out for me.
Thank you!
karanrajpal14 said:
Is there any official word on whether the warranty will be honored after we unlock the bootloader and root the device or not? From what I could gather, this is the case for most Mi devices but is there any confirmation that the A1 will follow the same as well? I couldn't find anything specific to this device so I'd appreciate it if someone could clear this out for me.
Thank you!
Click to expand...
Click to collapse
Basically, in my country (Slovakia) and I believe that it's in every country (or at least should be):
If, for example, dead pixels appears on the screen after some time, root procedure or unlocking bootloader has 0 chance of making them dead, so the seller has to prove that the root process made those pixels dead, which is nonsense obviously.
They can deny the warranty if you try to do something with the system itself and you hard brick your device, that's the direct outcome of you trying to play with the phone's software.
Remember, system can be easily unrooted and bootloader can be easily re-locked with no sign of doing such things (not like KNOX), so if you are really afraid of them denying your warranty, you can unroot and re-lock just before the warranty process.
New to the device, planning to root my device. Will MI honor the warranty after root if I flash stock rom before taking it to the service center ?
Yes
karanrajpal14 said:
Is there any official word on whether the warranty will be honored after we unlock the bootloader and root the device or not? From what I could gather, this is the case for most Mi devices but is there any confirmation that the A1 will follow the same as well? I couldn't find anything specific to this device so I'd appreciate it if someone could clear this out for me.
Thank you!
Click to expand...
Click to collapse
I soft bricked my device and it was rooting always into TWRP. Went to the miA1 service centre and told them the truth ( even if I didn't, they could see TWRP). All they asked for is proof of purchase and had to wait my turn for them to flash stock ROM (I couldn't do that as my PC is being win XP)
Free of cost. No questions asked. Thank you Xiaomi
So my understanding is that they do it and there was obviously no need for me to ask for official policy
(Since OP is in the same city as me, it was the service centre close to Navrang theatre)
beeshyams said:
I soft bricked my device and it was rooting always into TWRP. Went to the miA1 service centre and told them the truth ( even if I didn't, they could see TWRP). All they asked for is proof of purchase and had to wait my turn for them to flash stock ROM (I couldn't do that as my PC is being win XP)
Free of cost. No questions asked. Thank you Xiaomi
So my understanding is that they do it and there was obviously no need for me to ask for official policy
(Since OP is in the same city as me, it was the service centre close to Navrang theatre)
Click to expand...
Click to collapse
That's great news! Thank you so much!
beeshyams said:
I soft bricked my device and it was rooting always into TWRP. Went to the miA1 service centre and told them the truth ( even if I didn't, they could see TWRP). All they asked for is proof of purchase and had to wait my turn for them to flash stock ROM (I couldn't do that as my PC is being win XP)
Free of cost. No questions asked. Thank you Xiaomi
So my understanding is that they do it and there was obviously no need for me to ask for official policy
(Since OP is in the same city as me, it was the service centre close to Navrang theatre)
Click to expand...
Click to collapse
Yours being a software problem, they flashed the stock rom even though you had unlocked it. Would they repair the device if it is a hardware problem?
iarshadm said:
Yours being a software problem, they flashed the stock rom even though you had unlocked it. Would they repair the device if it is a hardware problem?
Click to expand...
Click to collapse
No idea
Does anyone encounter this? Did you guys able to use your warranty again?
Thanks in advance for your reply.
jphilip04 said:
Does anyone encounter this? Did you guys able to use your warranty again?
Thanks in advance for your reply.
Click to expand...
Click to collapse
It's a simple thing . When user uses official way to unlock bootloader the OEM has its IMEI number , serial number and such so they blacklist your device from recieving any further updates/assistance ,if their policy says that they doesn't support unlocking bootloader. ( Asus doesn't support devices with unlocked bootloader)
When user uses unofficial way OEM doesn't have record of the bootloader unlocking State so user can Relock bootloader and claim warranty .
Simple as that. Hope it clears up the thing for you.
Thanks sir!