Disconnecting and reconnecting on pc - Essential Phone Questions & Answers

Is anyone else having issues with the phone disconnecting and reconnecting over and over again while it's connected to the pic? At first I thought it was by cable but it's not. I switched cables and still did the same thing. Installed latest essential phone divers and still have issues.

Hbkgang said:
Is anyone else having issues with the phone disconnecting and reconnecting over and over again while it's connected to the pic? At first I thought it was by cable but it's not. I switched cables and still did the same thing. Installed latest essential phone divers and still have issues.
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Hi There,
with the provided cable I had the same experience. Thank god I have had a normal usb to usb-c cable and with that it works flawlessly. Maybe its rather a motherboard USB driver issue. (Asus Z170Deluxe) I was not really into troubleshooting, so just get a cable

mine has done this since the last update, it just freezes after dragging the first file into it.

Related

Computer reboots/BSOD when connected to USB

Hello there,
Running an O2 XDA Mini S stock ROM with ActiveSync 4.1 on a Windows 2000. Initial ActiveSync went without a hitch, with the mobile able to sync with exhange server nice and smoothly. Then later on, whenever the phone is plugged into or unplugged from the USB data cable, the computer just reboots.
Are there any known issues with this? Could it be a problem with the USB drivers on the computer or the ports themselves? The phone developed this problem whilst plugged into an externally powered hub, but plugging the phone directly into the motherboard USB ports produced the same problems.
Thanks in advance,
Andy.
EDIT: I've attached a CPUZ report of the system so you can easily see the spec of the computer.
It's possible that your phone conector are damaged and makes a cortocircuit when you connect to the cradle.
Try whitout pluging the power in the cradle, only connecting to the usb port of the computer.
darkbyte said:
It's possible that your phone conector are damaged and makes a cortocircuit when you connect to the cradle.
Try whitout pluging the power in the cradle, only connecting to the usb port of the computer.
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Click to collapse
That could be a possibility, but not using a cradle here, just USB Cable.
Try deleting all of the USB controllers in Device Manager then rescan to pick them up again. resolves a multitude of USB problems
wilesd said:
Try deleting all of the USB controllers in Device Manager then rescan to pick them up again. resolves a multitude of USB problems
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Click to collapse
Just tried that after reading your post, no dice Thanks for the help so far though
if u r using a firewall , either disable it or delete it all to gether
i had the same problem with sygate personal firewall
If you have Kaspersky AV, download the newest version on the kaspersky website! It's not a very good idea to uninstall or disable the firewall.
Thanks for all the help guys, definately gave us a few extra things to try
Just to update the thread in case anyone comes across a similar problem in the near future;
After exhausting every possible Driver reinstall/upgrade/reformat we have come to the conclusion that it's faulty hardware (USB related) on the motherboard, so will be transferring the PC out. The PC in question is a good 5 years old and it's the MD's, so he was due for an upgrade in the near future anyway

[Q] Dodgy USB connection

When I connect my Nexus 4 to my MacBook Pro and try to transfer files (or even just connecting it, not doing anything) my phone just comes in and out of connection. I know when my phone is connected when the File Transfer program (downloaded from Google) pops up.
The File Transfer program just randomly opens and closes, and sometimes when I'm in the middle of transferring a big file my phone disconnects and I have to start the transfer all over again (really frustrating).
I wonder if anyone else had this problem, or if anyone know of a culprit that could be causing this connection problem.
Anyone?! D:
bump
Oh boy, no one?
Sounds like a dodgy USB cable or port. Try switching both. If it still happens, connect to a windows PC to see if it's the phone.
Not sure what the problem is but I have this happen on occasion too. I'm running Windows 7 so it's not a Mac issue.
I have problems with certain usb cables, some work and some don't. I get the best results using the usb cable that came with the phone, it has never given me a problem.
kzoodroid said:
I have problems with certain usb cables, some work and some don't. I get the best results using the usb cable that came with the phone, it has never given me a problem.
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Click to collapse
I have better results using my old Vibrant usb cable. OEM is kind of crappy for some reason. Once and a while I can unplug the charger from the wall and phone and still have some kind of electrical buzzing in the charger.
the OEM (Stock USB that came with my phone) charger doesn't give me any trouble either.
When I plug it in my laptop to charge, the charging is spotty (I assume because the electric output from the laptop is not strong enough). So I plug it into a wall outlet, no problem.
It's only when I connect to a computer when the connection gets interrupted and messes up my file transfers, annoyingly... so me and md5 are best friends now.
I just don't know if there is something causing this besides the phone, or is it the phone itself (so i can contemplate RMA)
If others have this issue then I want to know if they fixed it or found a workaround...
mastrgamr said:
the OEM (Stock USB that came with my phone) charger doesn't give me any trouble either.
When I plug it in my laptop to charge, the charging is spotty (I assume because the electric output from the laptop is not strong enough). So I plug it into a wall outlet, no problem.
It's only when I connect to a computer when the connection gets interrupted and messes up my file transfers, annoyingly... so me and md5 are best friends now.
I just don't know if there is something causing this besides the phone, or is it the phone itself (so i can contemplate RMA)
If others have this issue then I want to know if they fixed it or found a workaround...
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Click to collapse
When I plug my phone into my desktop pc with an alternate usb cable I have it constantly disconnects and reconnects. As soon as I use the stock usb cable it stops doing it and works. I really haven't looked to see what the difference is between the cables could just be that the alternate I use is just cheap. The other cable works fine with my other phones too so its weird.

Please help! Note 3 wont stay connected to comp via usb!!!

Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
thrgk said:
Hi guys, I have this really weird issue occurring. I have my note 3 connected to my computer via usb, but it does not stay connected. My computer keeps making a noise of new device connected, then disconnected. The phone connects, few secs later, disconnects. I have tried 3 different usb, 1 is the original,, different usb ports. It cant be the cable tho, cause it charges fine, and i wiggled it while charging. I let the drivers install when i first plugged the n3 in, so those should be good.
Any idea? could it be a ROM issue? Really need it to work, since I use tethering (
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Click to collapse
What rom are you using? And have you tried reinstalling drivers from samsung? http://www.theandroidsoul.com/galaxy-note-3-drivers-installation-guide/ and have you tried just using the micro USB cable (not the USB 3.0)
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
thrgk said:
biggins 4.5, yea i tried those drivers, didnt try usb2.0 yet.
Its literally sitting here connecting, then disconnecting on and on, i have no idea, not even moving it
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It could be the data pins in the cable/phone, the power pins would still let it charge even though there's still supposed to be energy going through the data pins when charging. And have you selected a different option when plugging it into the computer (from installer, media device, to camera) from the options that note 3 provides? (click the icon in the status bar when you plug it in)
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
thrgk said:
yea i tried camera, its on installer by default i think and i tried mtp also, usb3.0 said it required airplane mod so i didnt try that. How could i check the pins>
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Click to collapse
Well it you look at the port and they're not bent or snapped then it isn't the pins. What about USB 2.0?
Will try 2.0 tomorrow, here is a pic of the pins, if you zoom in do they look ok?
http://i58.tinypic.com/r882o3.jpg
What OS is your computer running? There are some USB issues with windows 8.1. I was having the same problem at times but there was a fix in optional updates that have seemed to clear things up for now. I think it's the download numbered...2914219. I'm not completely sure as I did a few weeks ago.
Just for the record, I have had trouble with certain cables in the past. Sometimes computer didn't like a long cable.
Pins are absolutely fine, only reason I even mentioned those was because one time a little kid plugged my streak 7 cord in upside down and jacked the female port to crap. And as TheAfroSamurai mentioned it might be your computer, I had trouble with a long cable with my kin 2. Different cable fixed it for me.
Sent from my GalaxyAwesome

My phone won't recognize being connected to any computers after trying to usb tether

Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
EDIT: power cycled it (let it die and turned it back on a few times until it wouldn't turn on again) and charged it back up again and that seems to have fixed my issue.
Quote100 said:
Hi all, I haven't been here for a while now, but I figure that this is the best place to put my issue besides maybe reddit. So I was trying to activate USB tethering yesterday as i do a lot in order to play some games on my computer since i don't have access to any ethernet, and something went wrong and it didn't activate despite having hit the switch on the phone. I unplugged my phone to turn it off since my computer hadn't recognized the tethering and tried to activate it again, but this time my phone only made the charging noise and wasn't picking up my computer at all. I then restarted my phone to see if that was the issue and got the same result. I then tried to plug it into my laptop to see if my computer was the problem and it did the same thing.
Today I tried plugging my phone into my laptop with my usb-c to usb-c cable (instead of my go-to usb-c to usb-a cable that came with the phone) and got some signs of life from the laptop, it makes the sound that says its plugged in, but the phone still only charges and the laptop picks up my phone as "USB root hub (USB 3.0)" and "Intel USB 3.1 eXtensible Host controller-1.10 (Microsoft)" in device manager. I also just tried clearing the cache in recovery but nothing has changed. Does anyone know what's going on here and how I can fix it?
Unrooted (duh), AT&T model (sorry idk the model numbers like i used to), latest updates and security patches etc
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Click to collapse
Check the ports And cable ends for trash and lint crammed in them possibly
TheMadScientist said:
Check the ports And cable ends for trash and lint crammed in them possibly
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Click to collapse
no dice there unfortunately

Issue with MTP

Hi all, I recently started having issues with MTP. I can no longer mount or connect my phone using MTP, recovery or fastboot. The phone charges from PC or wall with no issues though. I bought 4 new cables to rule out cable issue and have tried windows/Ubuntu on PC and a laptop.
Tried all available USB ports. The same cables work fine with other android phone.
I have performed a reset on my phone and formatted data.
What other options can I try
I have miui 12 EU rom
devilsden said:
Hi all, I recently started having issues with MTP. I can no longer mount or connect my phone using MTP, recovery or fastboot. The phone charges from PC or wall with no issues though. I bought 4 new cables to rule out cable issue and have tried windows/Ubuntu on PC and a laptop.
Tried all available USB ports. The same cables work fine with other android phone.
I have performed a reset on my phone and formatted data.
What other options can I try
I have miui 12 EU rom
Click to expand...
Click to collapse
Maybe something wrong with type-c connector on the phone, some small dirt in the whole, or so
Try to ventilate by hair-dryer (on cold), try by slighty changing the angle of the cable (its connector)
zgfg said:
Maybe something wrong with type-c connector on the phone, some small dirt in the whole, or so
Try to ventilate by hair-dryer (on cold), try by slighty changing the angle of the cable (its connector)
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Click to collapse
Thanks for the advise, tried cleaning as well as changing the angle but unfortunately didn't work. Guess the connector is damaged.
devilsden said:
Hi all, I recently started having issues with MTP. I can no longer mount or connect my phone using MTP, recovery or fastboot. The phone charges from PC or wall with no issues though. I bought 4 new cables to rule out cable issue and have tried windows/Ubuntu on PC and a laptop.
Tried all available USB ports. The same cables work fine with other android phone.
I have performed a reset on my phone and formatted data.
What other options can I try
I have miui 12 EU rom
Click to expand...
Click to collapse
Try to find my previous post via profile
I had similar issue.
epicblue8 said:
Try to find my previous post via profile
I had similar issue.
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Click to collapse
Tried a USB hub but no luck. Thanks

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