New phone with upper speaker issue - Huawei P10 Plus Questions & Answers

Hello all,
This is my first Huawei phone, I have enjoyed it, but there is one major problem at this point. Out of the box the "stereo" effect from the bottom speaker and upper (ear) speaker sounded great. I ran a couple updates and now I can barely hear the other person when I place calls and the "stereo" effect is essentially gone. I have to use the "speaker phone" function or use headphones otherwise its almost impossible to hear the person I'm calling. Yes, it is turned all the way up..... (in advance). I'm in Canada on Rogers Current Build #: VKY-L09C654B198.
Anyone else with this problem or is it just a lemon?
Thanks in advance.

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Strange sound issues (this is a tough problem!)

Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!

is there a way to keep my GSM noise from being heard on the caller's end?

Hello all:
If this has been covered or solved elsewhere, could you please refer me to said thread? Anyway, I have a problem where my girlfriend's 8525 emits its own GSM noise into the call. I.E. you'll be talking to her, then suddenly you here the GSM interfeerance. It varries from mild, to annoyingly loud. Sometimes, it cuts out, then resumes after a minute or so. That is not consistent however. That phone used to be mine, so I noticed it coming through the earpiece, however it was too soft to bother me.
One more thing. I noticed that windows system sounds appear to be piped through to the caller as well. I'm thinking, that if there's some registry tweek to disable that, perhaps it will also prevent the GSM noise from being piped through. Just a suggestion.
By the way, this phone is sim and sid unlocked and has the HTC rom, V3.54.255.3, and radio V1.54.07.00. Thanks, gladly appreciate any help or suggestions.

Noise Cancellation + Fading Problems

I'm sure theres a couple of people who are expericing the same problem.'
anyways who here experience this
If you place the phone on your right ear to talk, the other side experience fade in and out voices. Alot of my callers say they cannot hear me if I hold the phone on my right right
but if I switch to the left ear they hear me crystal clear. anyone expericing this?
+1 here.
i suspect it's because the design, the position of the mic (the one receives our voices) get easily covered when in your right hand (partially if not whole) and it just can't pick up our voice.
yeah thats sad. I hope they do something about that such as if its detected in right ear it cancel that second speaker.
+1 my peoples hate my new phone... they say i sound like iam in a tin box... then they hang up on me!!!
same here whenever I use the speaker..sucks!!
I have this same problem. I use the phone on my right and people say I get super quiet.
Then I switch the phone to the left and it's fine, but after like a minute my voice goes down to super quiet and I have to switch again.
Hmph.

Blown Speaker

So, ever since my Droid X arrived via Fed-EX, I've had issues with the ear speaker in-call volume. Turning up the in-call volume much past half way yeilds, what I describe as a vibration buzz, following any sound coming through the ear peice, similiar to a blown speaker. I plan to have it replaced, but wanted to know if anyone else has experienced this issue?? I hope it's not a design flaw for all of the phones... I would like to turn my phone up past half way!!
Other than that, the phone seems great and I can't wait for Froyo to arrive!
droid x speaker buzz
I too have this problem. My Droid X arrived via fed-ex on Monday, 7/26. It was perfect except for one thing: on any call, the voice of the other person has a "power line buzz" overlay to it whenever they speak. When they're silent, there is no buzz, but when any sound is made from the other end, there is a heavy buzz overlay from the speaker, very annoying. It is more prominent when it is a machine voice on the other end, such as voicemail and especially the activation voice (when I first noticed it).
I should point out that there is no buzz on speakerphone, or with a bluetooth headset/headphones, only when listening using the normal phone speaker, which leads me to believe it is a hardware problem.
I filed a "problem ticket" with Verizon technical support today, who told me that they probably wouldn't get back to me until after the weekend because of their hours...

[Q] microphone problem

People can only hear me when i turn my speaker phone on. As i understand it there are two mics on the phone. The one on one on the top is activated when the speaker phone is on. The one on the bottom is for when speaker phone is off. It is not blocked by anything. Any help would be great.
Thanks.
jeffsk7 said:
People can only hear me when i turn my speaker phone on. As i understand it there are two mics on the phone. The one on one on the top is activated when the speaker phone is on. The one on the bottom is for when speaker phone is off. It is not blocked by anything. Any help would be great.
Thanks.
Click to expand...
Click to collapse
I have the same issue. When talking people sometimes can hear me loud and other times they say I'm very quiet. It's on and off. Always seems to have a static sound in the background when I speak. When on speaker, everything is loud and clear. Is this a software or hardware thing, and is an issue for D801 only?
Any insight would be great. I'm on Tmobile D801, stock and rooted.

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