Database Users

Unknown phone numbers

My M700 has stopped displaying the numbers of people not in my phone book. It used to show the number dialing even if I didn't have them as a contact, now it just shows up as unknown calling - does anyone know how to fix this??
Cheers

Is this every single call that you get which is not in your contacts?
Some providers don't send the callers numbers and these come up as 'unknown', but this is different to 'withheld' when the provider can send the numbers, but the caller chooses not to. Are you just getting 'unknown calling'?
Otherwise, have you tried a soft reset - which tends to cure all minor problems?

No plus code(011) display for incoming international calls

Hi Guys,
I am lately seeing this issue. When I receive international calls, I dont see the plus code (011) in the callerid anymore. Also, these numbers dont get identified from my phone book who have the numbers with the plus codes (011).
thanks

Caller ID not working

Hey guys,
Just wondering if this could be X1 related or service provider issue. When any of my contacts call me even if I have their number stored and they have caller ID active, my X1 says "unknown" incoming call instead of their name/number.
I don’t have a spare phone to try my sim in it to eliminate whether it could be provider related. I have also installed the HTC touch dialler and still says unknown caller.
Any advice appreciated
Thanks guys!

No such problem at all. Might well be you do not have the Caller ID service on this line?

joej said:
No such problem at all. Might well be you do not have the Caller ID service on this line?
Click to expand...
Click to collapse
Yep, i just spoke with my provider and the service was not active. All it took was 30 mins on hold
Thanks

caller name not showing up when ringing

Hello,
I have a HTC Touch Diamond 2 bought 2 months ago. There is a problem that only occurred recently (worked fine before, so I might have configured the settings incorrectly)
Problem:
My contacts are stored inside the sim card. Before when my friends called their name would display on the screen. The problem now is when they call me (their numbers are all already stored in the sim card) only their number is displayed on the screen and no name, and I would have no idea who is calling if I don't recognize the numbers.
the odd thing is if i check my call history afterwards, the names come back up. so it is only not showing when it is ringing
this isn't one of those area code problems, my area doesn't use the area code during calls (hong kong), so adding the area code in my contact list doesn't solve the problem
Is there a way to fix this problem?
Thank you.

in advanced config>phone set caller id to 8 & reset.

I had a similar problem a while back. The only thing that solved my problem was a hard reset.

maybe this helps..are you using activesync?
http://forum.xda-developers.com/showthread.php?t=566158

call ID problems??
this should resolve your issue, HTC website
http://www.htc.com/uk/SupportDownload.aspx?p_id=249&cat=0&dl_id=673

Where is the "Caller ID Setting"?

Hey everyone,
my Axon seems to hide my phone number by default when I call other people.
I know that the phone is responsible for this because:
1. others can see my number when I call them with my old phone
and
2. when I put *31# in front of a number to basically override the phones setting the person I'm calling will see that it's me.
I feel like there is no setting to change the caller ID option in my Axon. At least it's not where it normally is (Call Settings, Additional Settings).
Does anyone have a similar problem or even better, a solution?

I asked about this on ZTE`s forum and never received a reply.

Okay, that's interesting.
I wonder why no one in the Axon 7 section talks about this issue. There should be more people with the same problem.

This is generally a carrier setting problem not a phone problem.
For T- Mobile not sure about ATT.
*67DN Activate Calling Line Identification Restriction (CLIR) for outgoing call
*82DN Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call

In this case I know that it is not a carrier problem because I've tested it.
It might be worth mentioning that I own the European model and that I live in Germany.

Same for me, Europen Version and I live in Germany. Provider is O2. Switched from my HTC M8 to the Axon 7, had no hidden caller ID whatsoever on the M8.
Kind of annoying and I can't find anything to switch it off.
Anyone else has the same problem?

rootkowa said:
Anyone else has the same problem?
Click to expand...
Click to collapse
I live in France and my provider is Free Mobile.
The caller ID works for me.
My Axon 7 is a 2017G model with B05 firmware.

I've got news:
After dialing the gsm code #31# the phone is no longer automatically hiding my number. The strange thing is that this code is supposed to do something completely different: hide the number for the next call.
This still works after restarting the phone but after updating the software (bo5 to b06) I had to dial the code again which means that this method is only a temporary fix and this is something the ZTE devs have to look into.

Same here in Spain
I suscribe all your comments ace.infinity.
I'm in Spain, my carrier is Oceans. I'm in last build and with code *31# my name appears, I have to use it in all calls to be visible.
No solution found by the moment.

Incorrect
ItsLasher said:
This is generally a carrier setting problem not a phone problem.
For T- Mobile not sure about ATT.
*67DN Activate Calling Line Identification Restriction (CLIR) for outgoing call
*82DN Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call
Click to expand...
Click to collapse
It is the phone setting itself that is now hidden from thre user menu that is actually hiding the number!

I was able to modify my caller ID setting by opening the phone app > menu> setting > call setting> SIM 1 or 2> additional setting.