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Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
UPDATE
My brother in law somehow managed to install ransomware on his sprint galaxy s7, me not knowing about removing it with safe mode went into recovery mode and did a factory reset. WELL now i know he forgot his gmail account and now I am dealing with Samsung's Factory Reset Protection, It was Very Frustrating to me not knowing this was the issue as I was under the impression that he knew his google account. So Currently I am trying to bypass this.
Does anyone know if he takes his device into the sprint store if they can verify it is his phone and lift this?
Is the only way to get it back is to either remember the account (how he forgot boggles my mind) or to do one of the bypass methods that have yet to be patched?
How do you restore the device? Will it work if the original Gmail account is used but with a new password or will it only work with the original Username and password?
It lets him set his gmail account and password but then it does the Verification Text which does not come through?
What Exactly is required to pass the Factory Reset Protection?
How do I resolve this issue?
Thanks for reading
this worked for me
https://www.youtube.com/watch?v=FVmcr13qDkI&t=0s
I can't believe someone on XDA would recommend another to Youtube!!. Those videos are a bunch of scammers trying to get everyone to do surveys now. Total crap.
Actually... Most of the YouTube videos DO work.. if you want to avoid surveys and etc, they have a feature called "comments".
Actually, That is CRAP. Not true at all.
lebeatnik said:
UPDATE
My brother in law somehow managed to install ransomware on his sprint galaxy s7, me not knowing about removing it with safe mode went into recovery mode and did a factory reset. WELL now i know he forgot his gmail account and now I am dealing with Samsung's Factory Reset Protection, It was Very Frustrating to me not knowing this was the issue as I was under the impression that he knew his google account. So Currently I am trying to bypass this.
Does anyone know if he takes his device into the sprint store if they can verify it is his phone and lift this?
Is the only way to get it back is to either remember the account (how he forgot boggles my mind) or to do one of the bypass methods that have yet to be patched?
How do you restore the device? Will it work if the original Gmail account is used but with a new password or will it only work with the original Username and password?
It lets him set his gmail account and password but then it does the Verification Text which does not come through?
What Exactly is required to pass the Factory Reset Protection?
How do I resolve this issue?
Thanks for reading
Click to expand...
Click to collapse
Hey, how did you end up resolving this? I have the same issue on my end.
Resolved FRP
I resolved it on EBAY. Make sure the seller has 100% positive feedback. Since others are steering people to garbage on Youtube, I don't see why I can't give true answers
Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Google Drive backup Disabled by admin???
mapbond said:
Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Click to expand...
Click to collapse
I just started having the same issue with my Samsung Galaxy S7 Edge AT&T variant. After a factory reset Drive is no longer being backed up. Apparently Drive being disabled by administrator is appearing in many Google searches over the past 3 days have not yet found a solution to this problem regards.
Same problem here, disabled. Don't know why...
Nevermind, it seems to be just a display bug.
Because if I check the Google drive settings I still see the android system+settings backuped on a daily basis and as the same for new apps
It may seem to be a display bug for you but for many others it is not.
Disabled by administrator
This message has never appeared in my settings before... Disabled by administrator. I would not take this message lightly especially if you already have a phone that is connected to Google Drive... Warning doing a factory reset with this message attached in your settings will prevent your Google account being backed up to drive after a factory reset. Make sure this message does not appear in your backup settings before doing a factory reset.
Good day
I have the same issue, it is not backing up, it is not just a display issue.
I contacted google drive - 3 hours on the phone no luck.
I contacted samsung - over 2 hours on the phone no luck.
I now added it to the forum on google drive, I will see
I have done a factory reset - still same issue
It seems to be an issue with the google account backup option on all phones, not google drive, not samsung, but the actual google backup in my opinion
It locks you because you unticked it and re-ticked it, it thinks you dont know what you are doing and locks you, but seriously, they need to find a solution.
If i dont use a samsung with samsung cloud, how will i get my data back?
I think it's just some bug. Coz am able to take backup after factory reset but still same message from drive. It working for me. Checkout screenshot.
Sent from my OnePlus 5 using XDA Labs
Same problem here on s7 edge
Enviado desde mi SM-G935F mediante Tapatalk
Its an issue with Nougat. Google won't fix til Sept. 21 and refuses to say why. I have no backups and need to reset phone now to fix issue. Just spent hour on chat because they will only give phone support to business customers and basically said they're numbskulls without a clue.
Mine says there are no backups even though backup data us on.
mapbond said:
Hi
I have noticed that am unable to backup apps on google drive after clean installation of latest 4.5.6.
Disabled by admin
Any help is appreciated
Anyone facing same issue
Click to expand...
Click to collapse
I contacted Google Support:
"I'd like to assure you that the messaging has no effect on your data being backed up to Google Drive. The status of backup being on or off is correctly captured in the first 'Backup & Reset' screen, and can be controlled by the user."
Jaztine
12:55 AM
For now, you can safely ignore the error message until a fix is rolled out by the Android team which should be around September 2017.
12:55 AM
i have a huawei p10 on EMUI*5.1
12:55 AM
will that be patched?
Jaztine
12:56 AM
Our Android Team did not release a patch but we were advised that it will be resolved withing this month.
same issue on my samsung s8
and it's October now...
My S7 did NOT restore settings, so backup isnt working and they still haven't fixed by October. My sons tablet, running kitkat did backup...same account, no data service. I had to restore his tablet last month and it restored everything.
I have the S7 on AT&T running nougat. My previous S4 was on AT&T running Lollipop with no issues. So yes, it's only related to nougat, as it's not a carrier or device issue.
I'm beginning to re-examine my hatred for iPhone.
I am doing manual backups every so often. Backing up individual app settings, including my home screen as I have a third party launcher that has a backup feature. I'm backing up my SMS and call logs, and making sure there are no photos or documents stored in the phone itself. I put everything on my AD card, and back that up to my laptop.
I can't afford to lose my information. I rely on my phone for far too much, as it holds important documents, my schedule, everything, as well as over 6,000 photos for this amateur photo buff.
Google needs to get it together. The S7 is an excellent phone, but it's only as good as the android operating system.
Hello,
For context: My friend bought an essential phone a while back that her and her sister used for a while until supposedly an update released requiring them to sign into their google account. None of their credentials seemed to work and so they gave up on the phone all together and got new devices. My ancient LG G4 needs to be replaced and she offered me the phone if I could figure out how to get around the lock-out. At first I thought it'd be as simple as performing a factory reset or rooting the phone, etc.
Well, it turns out that they had already tried that. The lock-out persists even after a full factory reset was performed. I double-checked all of their credentials with them to make sure none of them worked. Nothing. Since I am locked out and the phone has been reset, installing rooting programs is much more difficult and I really don't know what options I have left. My only hunch at the moment is that there might be some way to use the shell on the fast loader to interface with the phone, but I doubt I'd have many permissions. I've scoured lots of forums and videos looking for new approaches, but many of them assume I have access to the phone and can install apps, etc. Does anyone have advice? Let me know if you need more info. Thank you!
Are you getting a message like "This Device was reset. To continue, sign in with a Google Account that was previously synced on this device"
If so, that is Factory Reset Protection (FRP). If the password on the Google account used on that phone was changed, it makes it even harder to solve.
I don't know if FRP can be bypassed on a PH-1. You could try searching for it.
ktmom said:
Are you getting a message like "This Device was reset. To continue, sign in with a Google Account that was previously synced on this device"
If so, that is Factory Lockout Protection (FRP). If the password on the Google account used on that phone was changed, it makes it even harder to solve.
I don't know if FRP can be bypassed on a PH-1. You could try searching for it.
Click to expand...
Click to collapse
Yes, that is exactly the message I received. At least now I know what that security measure is called. That might help me on my search. Thanks!
Nekomancer.exe said:
Yes, that is exactly the message I received. At least now I know what that security measure is called. That might help me on my search. Thanks!
Click to expand...
Click to collapse
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.
jabashque said:
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.
Click to expand...
Click to collapse
Good to know that can work on Essential Pie, I thought it was a fake video the 1St time I saw someone doing that on some other phone!
jabashque said:
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.
Click to expand...
Click to collapse
I appreciate your advice, but I've seen that one before and it no longer works with my release. The video never loads in, can't actually be clicked on to open. I'd need a more modern approach unfortunately.
Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
BrandonAKG said:
Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
Click to expand...
Click to collapse
Sorry, but FRP is no longer "easy to bypass". If the google account is one of a family account, you might be able to use the password manager in Chrome to find the account login and password.
Yeah, I tried with both of the accounts but none works pretty weird situation