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I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Hi
MusicMan374 said:
I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Click to expand...
Click to collapse
Pixel fixer apps don't really work, some may report success only because it is an intermittent pixel fault that will just come back or would have fixed itself anyway. If it was as easy as flicking through a serious of colours the manufacturers of LCD panels would do this already as it costs them loads of money in throwing away panels with faulty pixels.
Some pixels will fix with gentle pressure, but often will just come back.
I'm sorry to say the only option is an exchange.
Regards
Phil
I'm getting a red pixel that shows up randomly. Either by the notification bar or navigation bar. It goes away if I touch the screen. Is this something that could get worse?
Hi
ceejay83 said:
I'm getting a red pixel that shows up randomly. Either by the notification bar or navigation bar. It goes away if I touch the screen. Is this something that could get worse?
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Click to collapse
You have a faulty pixel that corrects itself sometimes when given a little bit of flexing as would happen when you touch the screen. It is unlikely to spread to other pixels, but one day the pixel may become stuck red permanently or may just fix itself for good.
It isn't uncommon to have pixels like that, although with improvements in manufacturing it's getting rarer. If you think it will annoy you, you have little option but get it exchanged.
Regards
Phil
MusicMan374 said:
I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Click to expand...
Click to collapse
I would appreciate if this discussion continued on the general forum I made to discuss these issues...
Thanks
http://forum.xda-developers.com/showthread.php?t=2024710
Euler MD said:
I would appreciate if this discussion continued on the general forum I made to discuss these issues...
Thanks
http://forum.xda-developers.com/showthread.php?t=2024710
Click to expand...
Click to collapse
Didn't realise you were a mod
Its a strangely behaving pixel too. It only shows if there are a lot of blue sub pixels activated on the screen. Example, if the entire screen is blue, the stuck pixel will scream, but if its red, green, or black on then rest of the screen (dark video or picture or something) the pixel is black. Unlike any stuck pixel I've had before. Only stuck blue if the rest of the screen has blue... And if the pixel is supposed to be showing black. If it's showing white or gray, it'll function properly, but if it's supposed to be black, it'll be blue.
Sent from my Nexus 4 using xda app-developers app
First of all, I'm going to throw out a quick FYI fact: The One carries a 1080p display on a 4.7inch screen. The sheer resolution of the display increases the chances of getting a dead or stuck pixel. The ~469 PPI on the One also means it'll be slightly more difficult to spot these defected pixels.
Definition of dead vs stuck pixels:
Dead: These pixels are black and only visble on a bright background (preferably a white one). These pixels remain unlit (no green/red/blue pixel lights up)
Stuck: These pixels are essentially stuck on either red, green or blue colors and can be spotted on a background that is any color but of that the pixel is (if the pixel is green, you should be able to see it in a red, blue, white, or black background). These probably stand out best on a black background.
It's generally viewed that stuck pixels have a higher chance of repair-ability through flashing colors (white, black, red, green, blue) in succession on the display through an app.
I just want to know how much these defects affect HTC One devices as HTC has had some pretty bad issues with dead/stuck pixels in the past.
I, myself, have a dead pixel (unlit -- black) on the bottom of the display (barely above the "u" in Beats Audio when you boot up the device). It isn't bothering me too much, but I'm weary as to whether I should keep my unit as this may diminish future resale value..
Do you guys have a dead or stuck pixel on your unit?
p.s I'm not sure whether this should go under the "general" section or "Q/A", but I'm not looking for a specific troubleshooting Q. If it needs to be moved, please report the post (or move it if you're a mod).
I have a white pixel ,only can see it in black,but no in other pixel,what kind of this pixel
Sent from my HTC One using Tapatalk 2
dingnangen said:
I have a white pixel ,only can see it in black,but no in other pixel,what kind of this pixel
Sent from my HTC One using Tapatalk 2
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Click to collapse
Mine stuck pixel is white-ish yellowish colour and can only be seen on a black background with the brightness quite high.
When I first got the phone however I didn't have this problem, so its happened over time, I have since sold the phone so I can get a 64GB version
I though i had a stuck white pixel on the notification bar at the top of the screen, after a bit of investigation it appears the stuck/white pixel is actually a defect in the stock wallpapers
can anybody else confirm this???
it look like jpeg compression has removed the stuck/pixel though you can still see the location.
http://i42.photobucket.com/albums/e306/policeman999/Screenshot_2013-06-18-09-04-57_zps0430d36d.jpg
John.
I had one stuck (white) pixel but it disappeared after using a fixer a few times
the suspected white/stuck pixel still shows on the stock wallpaper, but as i said when i take a screen shot, it`s on the screen shot , so it`s a defect in the wallpaper.
John.
Tinderbox (UK) said:
the suspected white/stuck pixel still shows on the some stk wallpaper, but as i said when i take a screen shot, it`s on the screen shot , so it`s a defect in the wallpaper.
John.
Click to expand...
Click to collapse
You should use one of the dead/stuck pixel fix/detector apps from the play store, some free ones are good enough
I have used a dead fixel finder app, and no stuck/dead pixels show up on any color that i can see
It`s just strange the htc wallpaper has a defect that looks like a stuck white pixel.
thanks
John.
godutch said:
You should use one of the dead/stuck pixel fix/detector apps from the play store, some free ones are good enough
Click to expand...
Click to collapse
Tinderbox (UK) said:
I have used a dead fixel finder app, and no stuck/dead pixels show up on any color that i can see
It`s just strange the htc wallpaper has a defect that looks like a stuck white pixel.
thanks
John.
Click to expand...
Click to collapse
I think it's a bright star....but I see what you mean
It had me worried for a while :laugh:
I wonder where the stock wallpaper is stored, could i fix the image?
John.
godutch said:
I think it's a bright star....but I see what you mean
Click to expand...
Click to collapse
/system/customize/resource
Do you have to be rooted to see the system folder, as nothing is showing when i click on htc one\internal storage, no system folder is showing?
John.
godutch said:
/system/customize/resource
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Click to collapse
I happily don't have any on mine.
Do you think HTC would replace a unit based on dead pixels, and how many would be the threshold?
I have 1 dead pixel visible on white background, but each time i have to search for it couple of seconds even if i know the location, so it is not so bad...
If a WHITE pixel only shows up on a BLACK background, is that a stuck pixel or a dead pixel?
victorio404 said:
Do you think HTC would replace a unit based on dead pixels, and how many would be the threshold?
I have 1 dead pixel visible on white background, but each time i have to search for it couple of seconds even if i know the location, so it is not so bad...
Click to expand...
Click to collapse
I had a single dead pixel and T-Mobile replaced my device. Not sure about HTC's policy, but I'm sure it's similar.
sadly got some dead pixels, the shape of the outline of the moon, though only i notice it hehe, my brother wich is a freak in those things and he didnt notice
I plan to leave my bad pixel until just before the warranty is up then I'll get it replaced and sell a like new phone for the HTC Two lol
Thanks for the heads up about the "pixel fixer" apk. Looking at the images, my phone is defect free. Rock on!
Sent from my HTC One using Tapatalk 2
I have sent mine for a replacement today because of the dead pixel and a small darker spot on the display. HTC support said they are replacing defective units(dead pixels) 30 days after buying. Hope my operator will give me another one in the next few days.
i hope this help for people whos yelling in the screen because of display ..
Download the Screen adjuster to play store ..
And set to Red 3 green 12 Blue 24 .. now it looks bright ,, but i cant promise that this will fix the yellow tint . because we have different Phones ..
Im just helping you all out .. and i hope you'll appreciate .. this is for the meantime ..
and by the way ,, you will notice the difference color between the screen and navigation Bar ! ..
It makes the screen more cool than warm. It's a nice workaround until rgb and gamma comes.
Sent from my Nexus 6 using Tapatalk
zephiK said:
It makes the screen more cool than warm. It's a nice workaround until rgb and gamma comes.
Sent from my Nexus 6 using Tapatalk
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Click to collapse
so did you test it ?? is it good ?? also I noticed when you tilt your phone ?you'll see the the true brightness . but when the screen is in front of you .. it becomes tint .
I tried it but I'm still not satisfied with the screen I'm starting to think its just the type of screen that they used..if you tilt the phone to the right or the left the screen looks a lot better but soon as you look at the screen straight forward you see the ugly yellow tint on the screen.I have seen this on 4 different phones.. Thinking of going back to my G3...very disappointed with screen they used on this phone..
I don't think its the screen but rather the screen setting they used
obsanity said:
I don't think its the screen but rather the screen setting they used
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Click to collapse
Correct... and the viewing is subjective depending on what phones we've came from. Coming from IPS, were used to whites being whites whereas AMOLED it isnt that case since AMOLED has richer blacks.
The N6 is just a "warm" temperature when it comes to screens.
GBPackerFanForLife said:
I tried it but I'm still not satisfied with the screen I'm starting to think its just the type of screen that they used..if you tilt the phone to the right or the left the screen looks a lot better but soon as you look at the screen straight forward you see the ugly yellow tint on the screen.I have seen this on 4 different phones.. Thinking of going back to my G3...very disappointed with screen they used on this phone..
Click to expand...
Click to collapse
yeah . this is just for a meantime .. I hate it too .. also the nav bar .. youl notice the difference .. I might return this and go for g3 .. the g3 is great qd . I like the note 4 but I hate touchwizz.
Looks horrible on my screen. You lose "true blacks" with this color temp and looks washed out, which is funny because that's what IPS displays usually look like when compared to OLED tech.
I guess it's all what your accustomed to already, anything else just looks wrong after awhile.
It'll be nice when we get kernels with gamma controls.
Hey Guys,
I was fortunate enough to receive my phone today, and it was working amazingly through out the day I've had it.
Sometime during the night the phone took on a sharp red tint however, and nothing I have thought to do has reverted it to normal! I do not have the blue light mode on, Night mode is also off. I attempted to adjust the basic color scale as well as the advanced scale but the display doesn't actually change, it stays sharp red! After playing with all of the display and accessibility settings I could find, I tried to do a settings reset and a factory reset yet the problem persisted. Keep in mind that the red tint is only when I am using Vivid mode, under the Natural color profile the display colors are fine.
So after all of this i contacted Samsung support, and their answer was that I should look to return the phone, apparently a factory reset is the only answer they could of provided. I asked if they could help me re-install the firmware remotely or anything of the sort, but sadly they just read a script over there. Makes me wish i was sticking with a pixel, at least Googles support actually Tries
Has anyone else whose got the phone experienced this yet? i saw a bit that both the S8 and S9 had issues at some point or another with a red display, but I couldn't find a resolution for the issue.
Yup... I've got the red tint as well. That was the first thing I noticed after powering on the phone. It's more visible at the bottom of the screen for me.
Changing the colour mode from vivid to natural makes it more than required yellowish for my preference.
Am waiting for one of my friends to receive his S10+ and I'll compare his screen with mine. If it's too bad, I'll contact Samsung.
For the time being it's not bothering me much as am using dark background and black keyboard theme.
Folks, remember that there is a bit of natural color shift that occurs in these screens (ie: hold the phone straight up at your face and then tip it backward and forward a bit and it'll seem almost iridescent and travel up and down the screen). This is to be expected. I, too, have this occurrence but it isn't anything like the red/pink splotching on the S8+
I have the same issue with pink tint when rhe phone is not upright. I have checked more phones in Samsung store and everyone has it.
Darthshadow666 said:
Hey Guys,
I was fortunate enough to receive my phone today, and it was working amazingly through out the day I've had it.
Sometime during the night the phone took on a sharp red tint however, and nothing I have thought to do has reverted it to normal! I do not have the blue light mode on, Night mode is also off. I attempted to adjust the basic color scale as well as the advanced scale but the display doesn't actually change, it stays sharp red! After playing with all of the display and accessibility settings I could find, I tried to do a settings reset and a factory reset yet the problem persisted. Keep in mind that the red tint is only when I am using Vivid mode, under the Natural color profile the display colors are fine.
So after all of this i contacted Samsung support, and their answer was that I should look to return the phone, apparently a factory reset is the only answer they could of provided. I asked if they could help me re-install the firmware remotely or anything of the sort, but sadly they just read a script over there. Makes me wish i was sticking with a pixel, at least Googles support actually Tries
Has anyone else whose got the phone experienced this yet? i saw a bit that both the S8 and S9 had issues at some point or another with a red display, but I couldn't find a resolution for the issue.
Click to expand...
Click to collapse
You probably have set blue light filter night mode to come on at night time. That would make the screen look that way.
Sent from my SM-N960U1 using Tapatalk
There is no denying the screen has a pink tinge to it compared to the S9 plus. I wonder if it has something to do with the lowered blue light emissions that Samsung said these new screens had.
I'm definitely getting the noticeable pink tinge when viewing at any angle aside from straight on. Note 9 didn't do this at all
I am disappointed so far with the display on my S10+
I have also found it to have a red sort of tint, if I turn the phone to one side it looks a lot better
Could this have anything to do with the screen protector applied at factory?
Compared to my S8 the whites are so much better and whiter on the S8, also noticed a lot more screen/display settings on the S8...
Hey guys,
So I managed to fix my problem, the red display issue seemed to of been tied to my backup from my previous phone (a Pixel 3XL). I did a clean factory reset without restoring the backup, and the error went away.
MikeyNick said:
I'm definitely getting the noticeable pink tinge when viewing at any angle aside from straight on. Note 9 didn't do this at all
Click to expand...
Click to collapse
This. Comming from note 9 as well I experience the same thing exactly. The colors seem somewhat washed out compared to the clarity of note 9. Absolute white is warmer with a hint of pink or yellow.
What i did is to put vivid mode, red and green both low and blue max. That seems to be the closest to my note 9.
I also went back to a Samsung experience store to change my device as I wasn't happy with the result. After inspection and comparison with other units they told me there is nothing wrong with it and would refuse to change it. All the s10 where similar to each other tbh. I just like the colors on my note 9 a lot more.
They also told me that the new screens have different colors compared to older devices to help out with the night sleep. Something that folks over displaymate also verify on their review.
Sent from my SM-G975F using Tapatalk
It is very strange that nobody mentioned that in reviews.
I have redish screen too.
Vivid mode seem too red
The natural mode seem fine
My screen is absolutely perfect in vivid mode, you shouldn't restore updates when configuring it.
Has anyone experienced any issues with Smart Switch? That's what I was going to do when I FINALLY get mine. Im coming from an S8+.
I put this here because some people said when they restored their phone they got the red tint.
Screen looks fine to me. I have seen pink screens in past devices but this one is paper white.
kdo_vi said:
It is very strange that nobody mentioned that in reviews.
Click to expand...
Click to collapse
https://youtu.be/wriLxaHdClM
@5.35 you can see the difference I'm talking about and how much warmer the screen of s10 looks compared to note 9.
Rocket42 said:
Has anyone experienced any issues with Smart Switch? That's what I was going to do when I FINALLY get mine. Im coming from an S8+.
I put this here because some people said when they restored their phone they got the red tint.
Click to expand...
Click to collapse
I dnt hv such issues.. i hv restored through smart switch but thing remember i didnt got any app data after transfer
I thought this red tint probably has to do with the "42% lesser Blue light" that Samsung advertised for the S10 series Displays ... Is it not ?
sharavan21 said:
I thought this red tint probably has to do with the "42% lesser Blue light" that Samsung advertised for the S10 series Displays ... Is it not ?
Click to expand...
Click to collapse
If that were the case I guess I would expect it to be uniform? As I tilt the phone up and down, I can see the wave of pink tint going up and down the screen shifting between white and pink.
If it wasn't shifting colors it wouldn't bother me nearly as much
MikeyNick said:
If that were the case I guess I would expect it to be uniform? As I tilt the phone up and down, I can see the wave of pink tint going up and down the screen shifting between white and pink.
If it wasn't shifting colors it wouldn't bother me nearly as much
Click to expand...
Click to collapse
I have this as well. I suspect it is simply the nature of the screen. My 10+ is a deal warmer than my 9+ without tweaking the display settings. It isn't a uniform thing but rather almost like a wave of sorts when you shift the phone.
Hello i just bought s10+ well o had s9 plus, i dont see any differences.. only the colour of the screen is kinda purple why?
I tried to change the white balance nothing changed
Anyone?
Please?
I mean when I change point of view while watching my phone it's kinda purple :/ does anyone notice such a thing?
if there is a screen protector remove it.
There should not be any purple tinge. Did you buy the phone new? If not check that the finger sensor works, as it might be a after market screen. If it's new, then return it.
Sent from my SM-G9750 using Tapatalk
buuber said:
There should not be any purple tinge. Did you buy the phone new? If not check that the finger sensor works, as it might be a after market screen. If it's new, then return it.
Sent from my SM-G9750 using Tapatalk
Click to expand...
Click to collapse
hmm is not any mark ,
but when i turn the phone to look the phone from different angle or to see its corners you know i noticed that colour of the screen is kinda purple, it was not new, but he said he didnt change the screen.
have you ever notice that or heard from another one this ?
StonebridgeGr said:
hmm is not any mark ,
but when i turn the phone to look the phone from different angle or to see its corners you know i noticed that colour of the screen is kinda purple, it was not new, but he said he didnt change the screen.
have you ever notice that or heard from another one this ?
Click to expand...
Click to collapse
No, have never seen any amoled screen do this. Usually a tn panel shows this type of behaviour. Does the in screen finger print reader work?
Sent from my SM-G985F using Tapatalk
StonebridgeGr said:
Hello i just bought s10+ well o had s9 plus, i dont see any differences.. only the colour of the screen is kinda purple why?
I tried to change the white balance nothing changed
Click to expand...
Click to collapse
It could be 2 things if you see like pink/purple coloring on screen especially on white background that's burn in
Another thing s9+ that i had under display there used to be an option in screen mode i can't remember the name i think it was called Cool or something that gave the screen than pinkish purple hue
Fingerprint working fine
He said he didnt change any screen and we would tell me
Also he had many positive feedbacks on the site that i purchased it
Might be something with purple or red colour settings
:/ Dont know..
StonebridgeGr said:
Might be something with purple or red colour settings
:/ Dont know..
Click to expand...
Click to collapse
I wish i could help you i know the feeling when you buy tech and you trust that there's nothing wrong with it but end up with problems.
Try making a few screenshots of the settings inside display and the home page post it here