Red Tinged Display in Vivid Mode - Samsung Galaxy S10+ Questions & Answers

Hey Guys,
I was fortunate enough to receive my phone today, and it was working amazingly through out the day I've had it.
Sometime during the night the phone took on a sharp red tint however, and nothing I have thought to do has reverted it to normal! I do not have the blue light mode on, Night mode is also off. I attempted to adjust the basic color scale as well as the advanced scale but the display doesn't actually change, it stays sharp red! After playing with all of the display and accessibility settings I could find, I tried to do a settings reset and a factory reset yet the problem persisted. Keep in mind that the red tint is only when I am using Vivid mode, under the Natural color profile the display colors are fine.
So after all of this i contacted Samsung support, and their answer was that I should look to return the phone, apparently a factory reset is the only answer they could of provided. I asked if they could help me re-install the firmware remotely or anything of the sort, but sadly they just read a script over there. Makes me wish i was sticking with a pixel, at least Googles support actually Tries
Has anyone else whose got the phone experienced this yet? i saw a bit that both the S8 and S9 had issues at some point or another with a red display, but I couldn't find a resolution for the issue.

Yup... I've got the red tint as well. That was the first thing I noticed after powering on the phone. It's more visible at the bottom of the screen for me.
Changing the colour mode from vivid to natural makes it more than required yellowish for my preference.
Am waiting for one of my friends to receive his S10+ and I'll compare his screen with mine. If it's too bad, I'll contact Samsung.
For the time being it's not bothering me much as am using dark background and black keyboard theme.

Folks, remember that there is a bit of natural color shift that occurs in these screens (ie: hold the phone straight up at your face and then tip it backward and forward a bit and it'll seem almost iridescent and travel up and down the screen). This is to be expected. I, too, have this occurrence but it isn't anything like the red/pink splotching on the S8+

I have the same issue with pink tint when rhe phone is not upright. I have checked more phones in Samsung store and everyone has it.

Darthshadow666 said:
Hey Guys,
I was fortunate enough to receive my phone today, and it was working amazingly through out the day I've had it.
Sometime during the night the phone took on a sharp red tint however, and nothing I have thought to do has reverted it to normal! I do not have the blue light mode on, Night mode is also off. I attempted to adjust the basic color scale as well as the advanced scale but the display doesn't actually change, it stays sharp red! After playing with all of the display and accessibility settings I could find, I tried to do a settings reset and a factory reset yet the problem persisted. Keep in mind that the red tint is only when I am using Vivid mode, under the Natural color profile the display colors are fine.
So after all of this i contacted Samsung support, and their answer was that I should look to return the phone, apparently a factory reset is the only answer they could of provided. I asked if they could help me re-install the firmware remotely or anything of the sort, but sadly they just read a script over there. Makes me wish i was sticking with a pixel, at least Googles support actually Tries
Has anyone else whose got the phone experienced this yet? i saw a bit that both the S8 and S9 had issues at some point or another with a red display, but I couldn't find a resolution for the issue.
Click to expand...
Click to collapse
You probably have set blue light filter night mode to come on at night time. That would make the screen look that way.
Sent from my SM-N960U1 using Tapatalk

There is no denying the screen has a pink tinge to it compared to the S9 plus. I wonder if it has something to do with the lowered blue light emissions that Samsung said these new screens had.

I'm definitely getting the noticeable pink tinge when viewing at any angle aside from straight on. Note 9 didn't do this at all

I am disappointed so far with the display on my S10+
I have also found it to have a red sort of tint, if I turn the phone to one side it looks a lot better
Could this have anything to do with the screen protector applied at factory?
Compared to my S8 the whites are so much better and whiter on the S8, also noticed a lot more screen/display settings on the S8...

Hey guys,
So I managed to fix my problem, the red display issue seemed to of been tied to my backup from my previous phone (a Pixel 3XL). I did a clean factory reset without restoring the backup, and the error went away.

MikeyNick said:
I'm definitely getting the noticeable pink tinge when viewing at any angle aside from straight on. Note 9 didn't do this at all
Click to expand...
Click to collapse
This. Comming from note 9 as well I experience the same thing exactly. The colors seem somewhat washed out compared to the clarity of note 9. Absolute white is warmer with a hint of pink or yellow.
What i did is to put vivid mode, red and green both low and blue max. That seems to be the closest to my note 9.
I also went back to a Samsung experience store to change my device as I wasn't happy with the result. After inspection and comparison with other units they told me there is nothing wrong with it and would refuse to change it. All the s10 where similar to each other tbh. I just like the colors on my note 9 a lot more.
They also told me that the new screens have different colors compared to older devices to help out with the night sleep. Something that folks over displaymate also verify on their review.
Sent from my SM-G975F using Tapatalk

It is very strange that nobody mentioned that in reviews.

I have redish screen too.
Vivid mode seem too red
The natural mode seem fine

My screen is absolutely perfect in vivid mode, you shouldn't restore updates when configuring it.

Has anyone experienced any issues with Smart Switch? That's what I was going to do when I FINALLY get mine. Im coming from an S8+.
I put this here because some people said when they restored their phone they got the red tint.

Screen looks fine to me. I have seen pink screens in past devices but this one is paper white.

kdo_vi said:
It is very strange that nobody mentioned that in reviews.
Click to expand...
Click to collapse
https://youtu.be/wriLxaHdClM
@5.35 you can see the difference I'm talking about and how much warmer the screen of s10 looks compared to note 9.

Rocket42 said:
Has anyone experienced any issues with Smart Switch? That's what I was going to do when I FINALLY get mine. Im coming from an S8+.
I put this here because some people said when they restored their phone they got the red tint.
Click to expand...
Click to collapse
I dnt hv such issues.. i hv restored through smart switch but thing remember i didnt got any app data after transfer

I thought this red tint probably has to do with the "42% lesser Blue light" that Samsung advertised for the S10 series Displays ... Is it not ?

sharavan21 said:
I thought this red tint probably has to do with the "42% lesser Blue light" that Samsung advertised for the S10 series Displays ... Is it not ?
Click to expand...
Click to collapse
If that were the case I guess I would expect it to be uniform? As I tilt the phone up and down, I can see the wave of pink tint going up and down the screen shifting between white and pink.
If it wasn't shifting colors it wouldn't bother me nearly as much

MikeyNick said:
If that were the case I guess I would expect it to be uniform? As I tilt the phone up and down, I can see the wave of pink tint going up and down the screen shifting between white and pink.
If it wasn't shifting colors it wouldn't bother me nearly as much
Click to expand...
Click to collapse
I have this as well. I suspect it is simply the nature of the screen. My 10+ is a deal warmer than my 9+ without tweaking the display settings. It isn't a uniform thing but rather almost like a wave of sorts when you shift the phone.

Related

Blue Tint Problem?

Anyone having the "Blue Tint" problem? it happens when i am on the lowest brightness level and i open up the gmail app the white has a bluish tint. I went to the tmobile store and they exchanged my phone because the display model displayed perfect white when set at the lowest brightness and the gmail app was opened. some euro galaxy s users are also reporting of a blue tint problem when displaying whites. Any one experiencing this?
figtab said:
Anyone having the "Blue Tint" problem? it happens when i am on the lowest brightness level and i open up the gmail app the white has a bluish tint. I went to the tmobile store and they exchanged my phone because the display model displayed perfect white when set at the lowest brightness and the gmail app was opened. some euro galaxy s users are also reporting of a blue tint problem when displaying whites. Any one experiencing this?
Click to expand...
Click to collapse
I've got the same issue. I just figured it was a product of the SAMOLED screen, but I guess I'll swing by the T-Mob store tomorrow and see what's up.
I thought it was a little strange that the Gmail client opened and the tint changed a bit. I also figured it was just something that happens with the SAMOLED.
Please give us an update after you stop by the T-mo store.
Yep its blue here too. I sorta thought it was a bit odd, but figured oh well it sure is easy on the eyes thou.
Can you provide an example?
Sent from my SGH-T959 using XDA App
uhh, that's not normal?
When my wife first saw the screen she said there was a blue tint to it but I wasn't able to see it. But now that others are seeing it too, maybe it is a problem.
Here's what I did... I downloaded one of those flashlight apps that turns your entire screen white. I then did a screen shot with Shoot Me app (for root users).
Then I compared the screen shot with the actual screen and took a picture of it.
I'm not sure if this is a good enough experiment since color settings on my monitor can be different but here is a pic for you guys nonetheless.
The Vibrant color temperature appears to be running hot at about 7800K. There should be a way to adjust the color temperature somewhere.
Someone posted about this in the i9000 section.
http://forum.xda-developers.com/showthread.php?p=7272068
Seems like it's an SAMOLED issue, but if others have seen demo phones that appear 'warmer', maybe it's not.
Just got back from my trip to the T-Mob store and played with the demo model and 2 reps personal phones any they all have the same issue. I'm going to chalk it up to it being part of the SAMOLED technology and ignore it. It doesn't bother me at all, but if it was a small group that had the issue, I would have exchanged my phone.
figtab said:
Anyone having the "Blue Tint" problem? it happens when i am on the lowest brightness level and i open up the gmail app the white has a bluish tint. I went to the tmobile store and they exchanged my phone because the display model displayed perfect white when set at the lowest brightness and the gmail app was opened. some euro galaxy s users are also reporting of a blue tint problem when displaying whites. Any one experiencing this?
Click to expand...
Click to collapse
This very interesting because I did recognize the blue tint on my phone as well, however my girlfriends phone has a soft yellow tint.
I'm curious what is causing this to happen.
(I remember on the iphones, the old ones had a blue clear tint, while the newer screens had the very same soft yellow tint to it. I know they are two very different screen technology, but it's interesting that I'm seeing it again, except on two of the same batch of phones. I checked the boxes and they are from the same, "litter.")
Anyone find out how we can adjust the color temp on our phones?
I guess, Samsung just averaged this tint. Since blue amoleds with time degrade faster then others, the things will be better at some point and end up with yellow tint several years from now.
iunlock said:
This very interesting because I did recognize the blue tint on my phone as well, however my girlfriends phone has a soft yellow tint.
I'm curious what is causing this to happen.
(I remember on the iphones, the old ones had a blue clear tint, while the newer screens had the very same soft yellow tint to it. I know they are two very different screen technology, but it's interesting that I'm seeing it again, except on two of the same batch of phones. I checked the boxes and they are from the same, "litter.")
Anyone find out how we can adjust the color temp on our phones?
Click to expand...
Click to collapse
I took a picture with my Canon 5D...if you look up at the very top at the black strip that goes across where the notifications show up, you can see the color difference.
If you look closely at the picture you can tell the left is blue and the right is yellow.
IT'S MUCH MORE NOTICEABLE IN WITH THE NAKED EYE.
Any thoughts?
iunlock said:
I took a picture with my Canon 5D...if you look up at the very top at the black strip that goes across where the notifications show up, you can see the color difference.
If you look closely at the picture you can tell the left is blue and the right is yellow.
IT'S MUCH MORE NOTICEABLE IN WITH THE NAKED EYE.
Any thoughts?
Click to expand...
Click to collapse
First and foremost, I wouldn't call it a "problem," as the thread indicates. It just is what it is and does no harm...
Anyhow here's some pictures I took of the four Vibrants I have. You can definitely see the contrast now. My phone is #4 on far right. Ice cold blue eh? or actually blue flame kelvin hot! It looks like my HID's on my car and the yellow on the other phones look like my stock yellow oem headlights...
Something I noticed today while reading through comments on Endgadget is that every time I would scroll down (or up), the tint would turn more blue as it scrolled. Release my finger from the screen, and the tint would "snap" back to yellow.
The difference in tint is very subtle, but once I caught onto it, I found it distracting.
I cant say I'm able to replicate this behavior on other websites. Google News and NYT, for example, are fine. Furthermore, I'm not seeing it in the XDA app, Gmail, or the Market.
My overall screen brightness is set to 0 and my browser brightness is also at 0.
Anyone else seeing this?
I have an iphone 3G in hand next to my Vibrant. The iphone's browser clearly has a very neutral white, whereas the Samsung presents whites as very blue-green and much dimmer. I have mine set to auto-bright levels. How do you change the browser's brightness independently?
floepie said:
I have an iphone 3G in hand next to my Vibrant. The iphone's browser clearly has a very neutral white, whereas the Samsung presents whites as very blue-green and much dimmer. I have mine set to auto-bright levels. How do you change the browser's brightness independently?
Click to expand...
Click to collapse
In browser, Menu > More > scroll down to Brightness Setting.
I have this problem before ,today I got my replacement phone the color is pure white , I think different batch have different color.
cliepals said:
I have this problem before ,today I got my replacement phone the color is pure white , I think different batch have different color.
Click to expand...
Click to collapse
Probably the case. Now I'm wondering if it's a setting in the software or if it's a physical LED characteristic?
ohmyggg said:
Something I noticed today while reading through comments on Endgadget is that every time I would scroll down (or up), the tint would turn more blue as it scrolled. Release my finger from the screen, and the tint would "snap" back to yellow.
The difference in tint is very subtle, but once I caught onto it, I found it distracting.
I cant say I'm able to replicate this behavior on other websites. Google News and NYT, for example, are fine. Furthermore, I'm not seeing it in the XDA app, Gmail, or the Market.
My overall screen brightness is set to 0 and my browser brightness is also at 0.
Anyone else seeing this?
Click to expand...
Click to collapse
I can replicate this issue on XDA via the brower on any brightness setting. The screen's slight blue (cool) tint becomes yellowy (warm) when I hold my finger on the page or scroll. Additionally, images become noticeably distorted during the hold-tap, so I assume low quality cache images are being generated for smoother scrolling, and the color temperature is accidentally changed as well.
This would appear to be an issue that software fixes may be able to counter (if any of this is indeed a hardware issue in the first place).

Weird screen issue, confirmed on two so far.

I don't know if these if happening on all our s2's.
basically, I noticed brightness goes down when displaying a lot of whites. e.g. google vs the whites in a page with more darker areas. (i don't think it's my eyes.)
I've never noticed this on my hd2, or any other phones.
when displaying google's in the browser, the white is not impressive at all.
another test i did was with an image I created (attached), half black half white. open in gallery and slide it so more black shows, or more white shows. The whole screen changes brightness!
My friend's S2 does the same.
can anyone confirm?
asefsef said:
I don't know if these if happening on all our s2's.
basically, I noticed brightness goes down when displaying a lot of whites. e.g. google vs the whites in a page with more darker areas. (i don't think it's my eyes.)
I've never noticed this on my hd2, or any other phones.
when displaying google's in the browser, the white is not impressive at all.
another test i did was with an image I created (attached), half black half white. open in gallery and slide it so more black shows, or more white shows. The whole screen changes brightness!
can anyone confirm?
Click to expand...
Click to collapse
That's actually a power-saving feature you can turn off.
Go into Settings -> Display -> Scroll down and untick 'Auto adjust screen power'.
asefsef said:
Weird screen issue, confirmed on two so far.
Click to expand...
Click to collapse
You exchanged your first phone because of this silly thing?
AXIS of Reality said:
That's actually a power-saving feature you can turn off.
Go into Settings -> Display -> Scroll down and untick 'Auto adjust screen power'.
Click to expand...
Click to collapse
Its not.
Its definitely there irrespective of display settings.
Basically even when you are not moving picture, have a look near the border.
There is definite grey banding near the border. It kinda looks like white is bleeding into the black.
And its there on every SGS2, every single one. It can be hardware or software issue.
@OP. you are definitely not alone. I was actually having talk with my friends in UK. 6 of us now have SGS2. 2 are from O2, 3 from P4U and 1 from Handtec and mine is from Clove.
All are experiencing same thing. Its definitely not your eyes.
@others. Its not a glaring issue. You wont notice i t unless there is extreme contrast images on screen like this one. My dad still couldnt notice it when I was showing it to him. But its still there. Will upload video, but its hard to pick on video as well.
It's an option in the Display settings - auto adjust screen brightness after analysing image or something similar.
Samsung thing, I think, since my Omnia 7 with Windows Phone did exactly the same thing. It's trying to save you power and completely normal.
Funkym0nkey said:
Its not.
Its definitely there irrespective of display settings.
Basically even when you are not moving picture, have a look near the border.
There is definite grey banding near the border. It kinda looks like white is bleeding into the black.
And its there on every SGS2, every single one. It can be hardware or software issue.
@OP. you are definitely not alone. I was actually having talk with my friends in UK. 6 of us now have SGS2. 2 are from O2, 3 from P4U and 1 from Handtec and mine is from Clove.
All are experiencing same thing. Its definitely not your eyes.
@others. Its not a glaring issue. You wont notice i t unless there is extreme contrast images on screen like this one. My dad still couldnt notice it when I was showing it to him. But its still there. Will upload video, but its hard to pick on video as well.
Click to expand...
Click to collapse
Thanks very much guys, I think I can accept it if it's all built like that. With that option off it really helped! (I feel a lil retarded now). But for some reason that test image I made still has that dimming effect (double tap it in the gallery, this instant change makes it obvious), but maybe that's normal, not fussed. (normal web browsing is perfect)
And no I didn't exchange any phones. Mine does have a dead pixel tho. Can anyone check their screens for dead pixels for me? I know someone had blue lines and stuff on their units, that's a bit drastic. I'm just wondering how many actually have say 1 dead pixel, so I have a better picture before I actually exchange mine or something.
asefsef said:
Yea, I've already got that turned off including power saving mode (mentioned in first post).
Thanks very much tho guys, I think I can accept it if it's all built like that.
And no I didn't exchange any phones. Mine does have a dead pixel tho. Can anyone check their screens for dead pixels for me? I know someone had blue lines and stuff on their units, that's a bit drastic. I'm just wonder how many actually have say 1 dead pixel, so I have a better picture before I actually exchange mine or something.
Click to expand...
Click to collapse
Nah, no dead pixels or other screen issues here. If you have dead pixel, i would return it.
Here is the video, its not clear as camera limitations dont really show it properly, but at 720P you can see it for fraction of second, that is not the lens glare but screen turning grey right above the white border.
http://www.youtube.com/watch?v=zGr7xJ1JIjU
around 0:15-0-18 in that video.
As mentioned, its a power saving feature as AMOLED screens don't like whites as they drain power, they prefer blacks. So reducing the brightness helps to save battery.
Funkym0nkey said:
Nah, no dead pixels or other screen issues here. If you have dead pixel, i would return it.
Here is the video, its not clear as camera limitations dont really show it properly, but at 720P you can see it for fraction of second, that is not the lens glare but screen turning grey right above the white border.
http://www.youtube.com/watch?v=zGr7xJ1JIjU
around 0:15-0-18 in that video.
Click to expand...
Click to collapse
I can see it grey in the video, almost like that gingerbread scroll limit effect. very hard to see in the video though, would have just said it was the camera.
Yea I'm considering returning. In my other post, I mentioned how Handtec got back to me. In short, not fault since only 1 pixel, but told me I can exchange/return within 7 days. But, they said since it's not a fault, I'll have to pay shipping both ways. (£28 per way, ouch)
Does that sound right??
Just a thought, could not the grey area when moving a black/white border area simply be the screen pixels taking a few milliseconds to go from completely dim, to grey, then to completely white, ie just a response time, albeit a bit slower than what I would have guessed?
On my SGS, going into a completely black app drawer with bright icons and moving around, it also has a very slight dragging effect on some white/black constrasting areas?

[Q] Screen red/burgundy tint on blacks in darkness?

Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
My screen is 100% black on darks. It looks like its completely off.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
grant7 said:
Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
Click to expand...
Click to collapse
I have this too, it's not the OS as the screen was very very dark red when I was soft-bricked.
Yep, same here.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Confirming
Just back from 2 AT&T stores to check if demo S4 has the same problem, and confirming YES the blacks in total darkness is more like super dark dark red not 100% black.
The AT&T rep confirmed and said "If you don't like it, return it".
Also I found topic that covers this problem regarding red subpixels being active when displaying black , but the international version is fixed after firmware update.
So I think only US AT&T models affected with no fix for now.
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
ChaseBroyles said:
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
Click to expand...
Click to collapse
Just checked and I don't have any haze when scrolling fast, but do have red subpixels being active when displaying black.
grant7 said:
Hi,
Samsung S4 owners please help. Just received mine and everything looks good, however the screen has a red/burgundy tint on blacks in total darkness.
For testing I closed the camera lens and took picture so it's totally black, when you look at the picture in the dark it's not black and has red colos in it comparing to my Note ii and LG Optimus G.
If you have the same problem please post, so I can return it in two week period or switch for HTC ONE.
Thanks,
Click to expand...
Click to collapse
I Have the Sprint model and also experience this problem. There are several issues I have with this phone. Lag, software glitches, keyboard issues etc. And these occur on every S4 I have used which is several, none Exynos versions though. They rushed the release is what I think. They should have fixed the issues being compained about before release.
ChaseBroyles said:
Another thing I found is that if I scroll really fast on a black background there's a reddish haze on the screen.
Turn your brightness all the way down, go into a dark room, open settings, and scroll really fast up and down.
Does this happen to everyone else?
Click to expand...
Click to collapse
There is a long thread in the international S4 forum discussing this. There are two different screen problems, either red pixels are on when displaying blacks, or you get smearing on greys/purples over blacks. Samsung just released a firmware updste for the intrnational version that gets rid of the red pixels for those who had that issue, but it makes their screen smear. So no everyone has the smearing problem with tbe international version. Hopefully they can address the smearing problem with firmware soon. I can imagine some games being affected pretty badly by this issue.
Samsung S4 AT&T Version Red subpixels on black stay on.
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
grant7 said:
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
Click to expand...
Click to collapse
Yep that's what mine looks like.
Sent from my SPH-L720 using Tapatalk 2
AT&T Update did not resolved the red subpixels on problem.
Received update this morning from AT&T. There was a hope for a fix of the red subpixels glow, but the problem still the same after update.
Returning mine.
grant7 said:
Received update this morning from AT&T. There was a hope for a fix of the red subpixels glow, but the problem still the same after update.
Returning mine.
Click to expand...
Click to collapse
Thats a shame. I was really hoping Samsung would address this sooner than later.
grant7 said:
See attached sample image. Easy to see in total darkness when brightness all the way down, red pixels visible on any black, picture, menu, web etc.. except boot logo.
The image made in total darkness, for black sample opened 100% black background.
Click to expand...
Click to collapse
I also have the red subpixels on my sprint sgs4
I had this on my first S4. My GF didn't on hers. I took it back to the store and they looked at me like I was crazy (didn't argue that fact).
Rep took it to the back to show manager and pull another phone and he told me that this was common enough that they got an email about it from HQ.
New unit didn't have the problem.
Not only are blacks with a redish tint, but another way to tell if the screen has this problem is press the menu button. Then, it is easier to tell a good screen vs a messed up screen because they are clearly a different color. Easier to show them that instead of minimum brightness, in a dark room, you can see it I swear kind of argument.
I wish I would have taken a pic to post the differences.
_Burst_ said:
I had this on my first S4. My GF didn't on hers. I took it back to the store and they looked at me like I was crazy (didn't argue that fact).
Rep took it to the back to show manager and pull another phone and he told me that this was common enough that they got an email about it from HQ.
New unit didn't have the problem.
Not only are blacks with a redish tint, but another way to tell if the screen has this problem is press the menu button. Then, it is easier to tell a good screen vs a messed up screen because they are clearly a different color. Easier to show them that instead of minimum brightness, in a dark room, you can see it I swear kind of argument.
I wish I would have taken a pic to post the differences.
Click to expand...
Click to collapse
Thanks for reply,
So you just went to store and replaced bad one for good one? So maybe it's a first ones with this problem? I visited 2 different stores and demo units red as well, they said that all devices they have in stock is the same shipment 60 or so units. Will try next week.
Thanks again.
grant7 said:
Thanks for reply,
So you just went to store and replaced bad one for good one? So maybe it's a first ones with this problem? I visited 2 different stores and demo units red as well, they said that all devices they have in stock is the same shipment 60 or so units. Will try next week.
Thanks again.
Click to expand...
Click to collapse
Yea, just head over to AT&T and swap it out. A display issue such as this is very rarely addressed in firmware and has to be replaced.
I replaced my unit yesterday no questions asked(kinda) as they're very aware of the myriad of issues some early devices have. Just don't use too much tech jargon like "pixels" "true black" "contrast ratio" etc. or you might get blank stares as I did lol. Good luck.
I have the T-Mobile version and have this also. I noticed it when I first turned it on. I had an S3 before so I know how black the AMOLED screens can get. I don't mind much since it's just when it's displaying blacks and I haven't seen it much except for boots. I think I have the smearing too but I just look at it as motion blur :silly:
Try turning off the auto brightness. My S4 does the same thing only when auto brightness is on.
does this happen on all models, random models, or only white/black models?
I'm curious to see if this is a potential side-effect of that semi-transparent digitizer (like the notification screen-glow thing that was mention in other threads).

A few display questions

Hi @all
is it normal to have a perfectly white display when looking straight at it and to have a slight reddish veil while tilting it? And is it normal that Amoled Cinema and Amoled Photo Mode are a lot more reddish than adaptive mode?
I am on my third Galaxy S8 now. My first one had a perfect display, even when tilting it had the standard blueish color of the Amoled Displays. Had to send it back because of a hardware issue.
My second and third one have the above mentioned "problems".
How is it on your device? I'm already thinking of returning even this one... i want a perfect display for the price I am paying.
Thanks for your reply.
Duskfall89 said:
Hi @all
is it normal to have a perfectly white display when looking straight at it and to have a slight reddish veil while tilting it? And is it normal that Amoled Cinema and Amoled Photo Mode are a lot more reddish than adaptive mode?
I am on my third Galaxy S8 now. My first one had a perfect display, even when tilting it had the standard blueish color of the Amoled Displays. Had to send it back because of a hardware issue.
My second and third one have the above mentioned "problems".
How is it on your device? I'm already thinking of returning even this one... i want a perfect display for the price I am paying.
Thanks for your reply.
Click to expand...
Click to collapse
I don't see any redish tint when tilting. Did you update your phone with the fix?
Sent from my SM-G955F using Tapatalk
thahim said:
I don't see any redish tint when tilting. Did you update your phone with the fix?
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Yes I updated the phone to the latest firmware.
@Duskfall89 mine has that red veil issue as well but not enough to make me go nuts. I once had 1+1 and yellow band issue drove me nuts. Nevertheless, i think you can just set the red to the lowest on the RGB settings and it will go away. Im more worried about the battery haha
Duskfall89 said:
Hi @all
is it normal to have a perfectly white display when looking straight at it and to have a slight reddish veil while tilting it? And is it normal that Amoled Cinema and Amoled Photo Mode are a lot more reddish than adaptive mode?
I am on my third Galaxy S8 now. My first one had a perfect display, even when tilting it had the standard blueish color of the Amoled Displays. Had to send it back because of a hardware issue.
My second and third one have the above mentioned "problems".
How is it on your device? I'm already thinking of returning even this one... i want a perfect display for the price I am paying.
Thanks for your reply.
Click to expand...
Click to collapse
It's not an issue of being standard on oled displays. The blue tint is to produce a "vivid" look that catches the eye better.
Cinema and photo are suppose to have a warmer tint to match real life viewing. (because in real life, things have a warm tint) from the sun, and standard lighting.
androFRUST said:
@Duskfall89 mine has that red veil issue as well but not enough to make me go nuts. I once had 1+1 and yellow band issue drove me nuts. Nevertheless, i think you can just set the red to the lowest on the RGB settings and it will go away. Im more worried about the battery haha
Click to expand...
Click to collapse
It doesn't make me go nuts either but I know how perfect the display of my first S8 was
Acoustichayes said:
It's not an issue of being standard on oled displays. The blue tint is to produce a "vivid" look that catches the eye better.
Cinema and photo are suppose to have a warmer tint to match real life viewing. (because in real life, things have a warm tint) from the sun, and standard lighting.
Click to expand...
Click to collapse
So is it normal that cinema and photo mode are more "reddish" than standard adaptive mode? I never tried those modes on my old S7 so I don't have any comparison.
@Duskfall89 i know how you feel. i can also verify that mine has a red veil when switching from cinema/photo/adaptive. Regardless, i think i can live with it. After going through the forums, many s8s are plagued with this issue and i got mine on Monday mind you! Others have mentioned that they have swapped around 3-4 units with most experiencing similar redness. If you're not satisfied, there are also who have swapped till they got the least red display unit but that would also run the risk having other parts that come faulty.. alas, people are never satisfied. I once swapped 3 msoft surfaces.
androFRUST said:
@Duskfall89 i know how you feel. i can also verify that mine has a red veil when switching from cinema/photo/adaptive. Regardless, i think i can live with it. After going through the forums, many s8s are plagued with this issue and i got mine on Monday mind you! Others have mentioned that they have swapped around 3-4 units with most experiencing similar redness. If you're not satisfied, there are also who have swapped till they got the least red display unit but that would also run the risk having other parts that come faulty.. alas, people are never satisfied. I once swapped 3 msoft surfaces.
Click to expand...
Click to collapse
Yes, it's a lottery I guess...
I think I will stick with it, it really doesn't bother me too much, it's more about the fact that i know how my first S8 looked.
Amazon won't replace it anymore because it's the third phone I'd send back and so they want to check their entire stock. They offered me a complete cashback if I return it but then I would be without a phone. I could give it back, take my cash and then buy another one (which is now much cheaper than the price I paid at launch) but I am tired of setting up phones now
Duskfall89 said:
It doesn't make me go nuts either but I know how perfect the display of my first S8 was
So is it normal that cinema and photo mode are more "reddish" than standard adaptive mode? I never tried those modes on my old S7 so I don't have any comparison.
Click to expand...
Click to collapse
Yessir. They use a warm base as opposed to a cool base. If you really want to learn more about it Google TV color calibration and it will go into detail about why they use a "cool" blue tint for floor and selling and how true natural colors are more "warm" reddish
Then I recommend calibrating your TV and after a day of adjusting, you'll never want to go back.
Also, blue filter in the Phone settings will add a warm tint at night to help your eyes
@Acoustichayes good info !!! i guess i wont be so worried! but i guess the only issues here is that my reddish areas are focused at the top of the display and is not uniform across.
androFRUST said:
@Acoustichayes good info !!! i guess i wont be so worried! but i guess the only issues here is that my reddish areas are focused at the top of the display and is not uniform across.
Click to expand...
Click to collapse
Thank yah. And the red tint on the top was apparently a software issue that was fixed in an update. There's a thread on it here somewhere. Just make sure your phone is updated
Duskfall89 said:
Hi @all
is it normal to have a perfectly white display when looking straight at it and to have a slight reddish veil while tilting it? And is it normal that Amoled Cinema and Amoled Photo Mode are a lot more reddish than adaptive mode?
I am on my third Galaxy S8 now. My first one had a perfect display, even when tilting it had the standard blueish color of the Amoled Displays. Had to send it back because of a hardware issue.
My second and third one have the above mentioned "problems".
How is it on your device? I'm already thinking of returning even this one... i want a perfect display for the price I am paying.
Thanks for your reply.
Click to expand...
Click to collapse
I had the same case but cannot really consider it as an issue as sometimes, i cannot barely see it. It's just the way it is. Also, you might wanna check out wider color gamut. i think that we're just used to the "blueish" as it looks natural but samsung uses deep red this time.
MarkerBeanXDA said:
I had the same case but cannot really consider it as an issue as sometimes, i cannot barely see it. It's just the way it is. Also, you might wanna check out wider color gamut. i think that we're just used to the "blueish" as it looks natural but samsung uses deep red this time.
Click to expand...
Click to collapse
Hi, what do you mean with "had" the same case? did you get rid of it?
I got used to it now and it really isn't an issue but I'd prefer the "blueish" tint as my first S8 had that. Sadly it had the home button bug so I returned it.
Duskfall89 said:
Hi, what do you mean with "had" the same case? did you get rid of it?
I got used to it now and it really isn't an issue but I'd prefer the "blueish" tint as my first S8 had that. Sadly it had the home button bug so I returned it.
Click to expand...
Click to collapse
I also got that reddish thing when tilting but really very minimal
MarkerBeanXDA said:
I also got that reddish thing when tilting but really very minimal
Click to expand...
Click to collapse
Ok then it's the same as mine I could be make it more white if I'd play around with the colors but even then, while tilting the reddish veil still remains. Less noticeable but it's still there. So I decided to leave it as it was out of the box. At leats my home button now seems to work properly :laugh::laugh:

Display issues

Hello guys, suddenly I'm having display issues on my k20. I've attached a link to the video, when i pull down the notification bar, look how the blacks are loading a bit late. When i turn off dark mode, i see no issues like this, it's just the beautiful display again. Even i had same issues with my dark wallpaper. Please check, if you've same issues. I'm really concerned about it. Also, this maybe screen flickering but when i increased brightness, the issue didn't disappear, it was still persistent but at lower levels.
Link:
https://drive.google.com/file/d/1--merciSogckieE_p9QRm9WdwtedFAYq/view?usp=drivesdk
That's normal behavior for amoled displays.
1st: If this is the display problem, how can you expect we can see this on a screen capture??
2nd (probably because of the 1st): I can't see anything wrong.
3rd: I have no display issues at all.
GloryIan said:
That's normal behavior for amoled displays.
Click to expand...
Click to collapse
Never heard of this.
opica said:
1st: If this is the display problem, how can you expect we can see this on a screen capture??
2nd (probably because of the 1st): I can't see anything wrong.
3rd: I have no display issues at all.
Never heard of this.
Click to expand...
Click to collapse
Can't you see that voilet-ish colour instead of black when I'm swiftly moving the notification bar? It's clearly visible in video, you might want to check again.
Nope, watched it at least 5 times, on my PC and my 9T. Can't see anything peculiar.
I can not see anything wrong or violet at all. Am playing this on my computer at 1080 resolution and 0.25 playback speed and there is nothing to see.
If your screen is faulty, we are not able to see it on video you have shared with us of course
DAMN IT! Even i see nothing from my laptop
I think I'm having screen issues, only when its dark mode, else the screen is working absolutely fine!
I need to get to the service center ASAP! :crying:
Edit: Guys can you try doing the same and look if the issue is persistent in your screen too?! It would really be helpful for me.
Kaiwalya said:
DAMN IT! Even i see nothing from my laptop
I think I'm having screen issues, only when its dark mode, else the screen is working absolutely fine!
I need to get to the service center ASAP! :crying:
Edit: Guys can you try doing the same and look if the issue is persistent in your screen too?! It would really be helpful for me.
Click to expand...
Click to collapse
It's normal for OLED panels, some are better, some worse. My phone has it too. No need to go to the service center.
I too have it brother. Dark mode has it normal mode doesn't. It can also be noticed if you open youtube and scroll back and forth quickly. The blacks seem to be spilling or streching. I saw that on your video and I don't know if it is normal or not but i too have that and wanted to ask someone about that.
Take a look at this
https://forums.oneplus.com/threads/...moled-phone-have-this-or-only-the-op3.451965/
i guess this is normal ,im having it too in my past mate 10 pro .
epicblue8 said:
I too have it brother. Dark mode has it normal mode doesn't. It can also be noticed if you open youtube and scroll back and forth quickly. The blacks seem to be spilling or streching. I saw that on your video and I don't know if it is normal or not but i too have that and wanted to ask someone about that.
Take a look at this
https://forums.oneplus.com/threads/...moled-phone-have-this-or-only-the-op3.451965/
Click to expand...
Click to collapse
People are claiming this to be normal, but after searching a lot i got to know these kind of issues come after 1-2years, not in a week or month. So I'm trying my best to replace my device or get the screen changed. I don't understand why Xiaomi is keeping the colours to pure blacks when they know their displays are facing smearing issues. I hope someone just changes that pure black colour to very dark grey colour, system widely. Some developer tested(on OP7 pro) the battery consumption difference with pure black and dark grey and it turned out that, dark grey consumes only 0.067% more power than dark inky blacks. I'm humbly requesting developers to change the colour, or at least have an option for the same.
My display when there is low light, the brightness is set to low and the image I see on the display is darkish I can see a vertical line at the left side of the display, is this normal or should I return It?
It's normal for Amoled screens (from first day of use). Just search for Amoled black smearing and you'll find a lot of videos and articles. S10 has it, iPhones have it too.
Kaiwalya said:
People are claiming this to be normal, but after searching a lot i got to know these kind of issues come after 1-2years, not in a week or month. So I'm trying my best to replace my device or get the screen changed. I don't understand why Xiaomi is keeping the colours to pure blacks when they know their displays are facing smearing issues. I hope someone just changes that pure black colour to very dark grey colour, system widely. Some developer tested(on OP7 pro) the battery consumption difference with pure black and dark grey and it turned out that, dark grey consumes only 0.067% more power than dark inky blacks. I'm humbly requesting developers to change the colour, or at least have an option for the same.
Click to expand...
Click to collapse
That article it's literally from weeks after users got their OP3.
Ikarem said:
My display when there is low light, the brightness is set to low and the image I see on the display is darkish I can see a vertical line at the left side of the display, is this normal or should I return It?
Click to expand...
Click to collapse
I have faint vertical lines on the right of the display when the brightness is low which is how I normally use it. I also have black smearing on pitch black to dark color transition. I think thats normal, it doesn't really bother me all that much.
The best way to reproduce this issue is turn off brightness to minimum and turn on reading mode to max. Then you'll see delay of displaying some colors (mostly gray)
Odoslané z Mi 9T pomocou Tapatalku
My k20 has this issue and it's annoying that after paying for a flagship killer, we just got a cheap display which is not just low in quality but has these issue in dark mode which i think most of us use. Interestingly when i record this from screen recorder,it doesn't show up much but the same can be seen visually. So, this is definitely an issue that redmi is trying to let go.
Xda_captain said:
My k20 has this issue and it's annoying that after paying for a flagship killer, we just got a cheap display which is not just low in quality but has these issue in dark mode which i think most of us use. Interestingly when i record this from screen recorder,it doesn't show up much but the same can be seen visually. So, this is definitely an issue that redmi is trying to let go.
Click to expand...
Click to collapse
As you "record from screen recorder" you do not record from the screen as you may like to think. You capture the video signal BEFORE it gets to the screen. So any imperfections caused by the amoled screen do not show up on a screen capture.
Anyway, this is a normal weakness with all amoled screens that I have seen.
It is soooo annoying when in dark mode at low brightness, I feel like I couldn't stand it anymore. The worst experience of display usage ever.
Maybe with DC dimming update that might happen someday, the issue won't be as intrusive and pronounce as it is right now. But whenn???
UPDATE:
So I found a workaround for this issue with an app. It's called Screen Balance. Basically it adds a filter overlay on your screen (ineffective on notification panel, because android restriction). Set it to either flourescent or flourescent (warm) at 15% strength minimum, and both brightness and contrast at 100%. You won't see perfect black anymore, but very close to that and no smearing effects visible unless you're really trying to.
I've bought Mi 9T Pro and have the same issue (also see it in your video). Did you fixed that?

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