Galaxy s8 usb-c slight movement - Samsung Galaxy S8 Questions and Answers

Hey ,
i've just bought a brand new S8 and i have noticed that the usb cable has a little movement when it is connected to the phones usb port. When i plug in it clicks,no sign of any connectivity issues but it has a slight up and down and right to left movement. For me it looks like the usb c charging cable's head was designed that way,to have some extra space when it connects to the phone's charging port,but who knows? I don't. In my opinion was intentionally manufactured that way but i'd like to hear some other S8 owner's opinion or experience in case of this. Any answers would be appreciated. Thank you for reading this post.

A cable shouldn't move, once it is inserted into the device.
But, I do not have an S8, so maybe this "bug" is actually a "feature".

The cables charging head has some movement while it is inserted to the phones usb port. It has some movement space to the sides ,i can imagine it is for cases if accidentally the phone drops and lands on its down side.It makes sense. Don't know.

Related

Loose USB jack

My TyTN is fairly new and I have a question for everybody. Is your USB port tight or does it have a little bit of jiggle to it? I'm used to new devices having a very tight USB port but on the TyTN it's always felt a bit loose. It seems to have a solid connection and it connects/charges/syncs/etc no problem but I'm just concerned if it gets looser that this could become an issue. Has anybody had an issue with this or should I not be concerned?
Mine is rather loose too, but you shouldn't worry about the jack itself. It won't losen up in time (unless you bend the cable while it's attached to TyTN).
If the loose feeling disturbs, you can always bend the metal frame around the jack inwards slightly.
I found that different USB cables have different fit. Like USB cable that came with Holux GPS Slim, fits snuggly on TyTN, unlike the original USB cable that came with it.

Loose USB port problem on 8525

I've got an 8525. The USB port on the bottom of the device seems to be really loose. It's quite easy to disloge the headphone or ruin a USB connection by bumping the device.
It's quite a bit looser than any other USB plugs I have, and it didn't start this way. It seems the reliance on using a single port for everything has put a bit of wear on the device. Which, by the way, is but 3 weeks old.
Any suggestions on how to deal with this? I've looked in the forums and searched other resources, but I've not come across similar concerns.
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I should clarify that the recepticle itself is not loose or out of alignment. It's securely fastened to the internals. The slack and looseness comes when attaching a cable to the port. The cable itself does not seat securely within the port. This is regardless with the cable used, as I have several I tried.
If it is three weeks old the answer is obvious -- return/exchange.

USB Type C port loose?

Hi Everyone
I was wondering if anyone had or is currently experiencing loose usb type c connections between the port and the cable. I recently bought the device in November during Black Friday. As my daily driver I started to notice that when plugging in the cable it no longer stay firmly in. Instead it would sometimes pivot left or right. I am RMA my device through Newegg as the RMA passport procedure in Canada with ZTE is complicated.
I would appreciate any and all feedback regarding this. Hopefully no one will experience this later on.
I don't have that problem, though using the USB micro to USB Type-C port seems like its not the best connection (phone will randomly vibrate when using it while plugged in, leaving me to believe it disconnects and connects quick). But that's using the adapter. I have a question though too, do you or anyone else, hear like, electricity/static/spark sounds when unplugging the QuickCharge 3.0 USB type C cable+AC adapter that comes with it? It's my first time using Quickcharge, it hardly seems like it should work that way, but its not exactly something I can Google lol
moccor said:
I have a question though too, do you or anyone else, hear like, electricity/static/spark sounds when unplugging the QuickCharge 3.0 USB type C cable+AC adapter that comes with it? It's my first time using Quickcharge, it hardly seems like it should work that way, but its not exactly something I can Google lol
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Click to collapse
I don't think it should be that way, but I also have this sound. At first I thought it was because of QC3. But I try to charge from my PC usually, and that sound is still there, you can even first unplug USB-A from QC or PC, and only then from phone, but it still sparks. Like something is shortening. Happens all the time when there's charging involved. I have usb-otg and it doesn't do that.
Edit: can confirm that usb-c wiggles, even on my pc motherboard, where I have never used it before. So thats normal I think, but it is still sturdy and won't unplug easily.
Type C male plugs can jiggle so they can put less stress on the female ports.
Also, manufacturers _should_ comply with the exact design reference and always build female ports with the specified measures, so that consumers may opt for a different cable in case of improper fitting.
The sparks sound (a distinguishable crackling noise) while unplugging used to happen on the first month after I bought my unit and after that, it stopped. I think the battery takes some time to stabilize the energy output. Ampere says the charge is normal.
Had this Problem once, try to clean the USB port (Used a Q-Tip and A needle with a thin towel).

Usb c Charging Port loose

I am using the cable provided and an Anker cable. When I put the cable In the phone it stays just fine but defiantly wiggles from side to side. I am worried it will damage stuff inside. Anyone else have this issue.
photodude56 said:
I am using the cable provided and an Anker cable. When I put the cable In the phone it stays just fine but defiantly wiggles from side to side. I am worried it will damage stuff inside. Anyone else have this issue.
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Click to collapse
it's normal, I can confirm because I have usb-c ports on pc and they are same as on phone - wiggly. as long as you cant pull it out with no effort it's ok.
trasheris said:
it's normal, I can confirm because I have usb-c ports on pc and they are same as on phone - wiggly. as long as you cant pull it out with no effort it's ok.
Click to expand...
Click to collapse
I was concerned when i was charging the phone and the cable came out at a small angle and not straight out?
photodude56 said:
I was concerned when i was charging the phone and the cable came out at a small angle and not straight out?
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Click to collapse
how small? it moves ~1mm total in both directions. it looks almost straight, I think. if you can move it more then it might not be normal.
I posted about this a few weeks back with this problem. The type c port on the phone is loose but if you can move it left and right and don't feel comfortable I would exchange it. I had this problem and had to exchange mine, Also note not all USB type c cables are the same. Cheap manufacturers will not adhere to the groveless type c male design ( like the weird zig zag on the older USB cables) that will damage the port.
However,The Anker cable you have is probably the Anker power line USB type c to 3.0 and from experience it's a decent cable but no quick charge 3.0 due to the cable adhering to official type c specs which do not allow it to pump so much amps to the phone.
Hope this helps sorry if my grammar is horrible it's like 5 am
Yeah, I have the same thing. I just think ZTE left the port "loose". It fits way tighter on my oneplus 3..
Axon 7 usb type c charging
Hi, I 've bought a new Axon 7 (128gb 4gd Rom or A2017 model). When I shut the phone down and insert usb type c in the port(in one fell swoop and in one push)it starts charging and it shows a battery shape that above it is written "quick charging" in chinese language, but again when the phone is shut down and this time first I insert half of the usb type c in the phone's port and wait until the phone vibrates then I push the other half of the usb type c in the port and this time it also shows a battery shape but above it is not written quick charging in chinese language and also it is actually not charging at all and is stuck at a certain battery percent. I just wanna know if your Axon 7 is and acts the same as mine so please try it and tell me?(I think this issue is because of usb type c cables and nothing is wrong with the phone cause I've seen Lg g5 acts the same when I tried it)

USB connector not sitting snuggly in the USB port?

Occasionally since I got the phoone I've noticed that the audiobooks I've listened to have suddenly stopped, and prompting me to press play again; it always seemed to happen when I had a hand in my pocket, so I probably just assumed I had touched the screen or something. It was annoying, but I just continued on.
Then late last week after it happened while I was at my desktop and just moving the phone, I investigated a bit more closely.
I found that I could wiggled the headphone USB dongle, and the fit was not as solid as you'd expect (of course, I hadn't really checked this earlier, just putting in and taking out USB connectors up to this point). As I wiggled it, the audio would stop as if my headphones were disconnected and reconnected. Which must've been what had happened before.
Then I checked with my charging cord. Same kind of fit, I could wiggle the connector a few degrees. Enough for me to raise some concern about it being a faulty USB port, or it having somehow gotten loose in the shell.
This is probably RMA worthy, I'm guessing. The question is what will OP do? Replace the whole phone? Repair it (repair what exactly, I'm wondering)? I've not dealt with their support before, and I couldn't really find any suitable thing under their repair service categories.
Could some people check how snug their USB connector fit is and report back to me, so I could find out if this isn't how it's supposed to be?
First check your USB port for lint. I typically use a needle to clean mine out (Don't short any of the pins if using a metal needle). Lint will prevent the cable from fully seating and cause it to feel loose.
OhioYJ said:
First check your USB port for lint. I typically use a needle to clean mine out (Don't short any of the pins if using a metal needle). Lint will prevent the cable from fully seating and cause it to feel loose.
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Click to collapse
The USB port is totally clean. Couldn't even spot any dust particles under a bright light.
I know the 3.5mm headphone jack isn't technically rated for as many cycles as a USB C connector but I still feel it held up to abuse like being in a pocket better than any type of USB connector.

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