Updating LG built-in apps - LG G6 Questions and Answers

Hello XDA enthusiasts!
Has any of you encountered a problem with updating built-in apps (Settings > About Phone > Update center > App Updates)?
Whenever I click on 'Update' button next to the application (i.e. LG Mobile Switch, Cloud etc.) I immediately receive 'Paused' status right underneath the app name. The progress bar moves quickly from left to right, but the update is not being downloaded.
I have tried updating apps via Wifi and Mobile Network, but none of them work...
The phone is running the latest official build for LG-H870 European version, which is: V10t-EUR-XX.
Any help would be appreciated!

Do you have any ad-blockers or VPN's running? I am using Blokada and saw the same thing (download immediately pauses). If I turn Blokada off before I attempt to update the apps, it works just fine.

lemmyslender said:
Do you have any ad-blockers or VPN's running? I am using Blokada and saw the same thing (download immediately pauses). If I turn Blokada off before I attempt to update the apps, it works just fine.
Click to expand...
Click to collapse
DAMN!... I can't believe it was so simple. THANK YOU for pointing that out. Indeed I'm using Blokada on my phone, but it sits there and works in the background, so I just forgot about it. I mean I forgot that it can block the access to LG servers.
That being said, turning off Blokada solved the problem.

Old topic, but I have to say a big Thank You! It solved my problem on my LG G4. Never thought of this as an issue. Thanks!

Related

I got my new Galaxy S one month back. I have no problems with any other functionality

I got my new Galaxy S one month back. I have no problems with any other functionality but Android Market. I can browse apps, but when I click install each get stuck at "Starting download..." screen, and never starts or fails. I had kept it for 3 days and still the same. Market / Google Apps / Download Manager clear cache / data does not help even. Phone restart also does not help.
So far the solution is do a factory reset and lose all current apps, then install 5 to 6 apps again. Then the same story begins. No more apps can be downloaded. Stuck @ "Starting download...".
"Samsung Apps" application works fine.
I also have tried all following firmware and problem persists.
I9000DXJE7
I9000DXJF4
I9000XWJFF
I9000XWJG1
I9000XWJG3
I9000XXJE2
I9000XXJE3
I9000XXJE6
I9000XXJE7
I9000XXJE9
I9000XXJF1
I9000XXJF2
I9000XXJF7
I9000ZSJF5
I9000ZSJF7
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
metadan said:
Have you tried removing all apps from the download queue and then turning off wifi and adding them for download over 3g/gprs only?
This used to fix this issue for me.
Sent from my HTC Dream using XDA App
Click to expand...
Click to collapse
Thanks for the suggestion. Also tried. Still the problem is same.
al74 said:
Try activating Google Talk first and then try to download. I know it sound strange but this may help.
Click to expand...
Click to collapse
Thanks, but launching google talk does not make any change.

Market Issues (Wi-Fi Only)

I'm not sure if this is an issue in how my works Wi-Fi is set up and prohibiting me from connecting appropriately or if it's the Market itself.
Anyway I just got my Wi-Fi Xoom in today and immediately went to configure it to get apps and what not. I'm connected to my offices wi-fi and can browse the web, and get applications from Amazon's app store.
:
-- selecting apps to download/install doesn't do anything. The selected app won't show in "My Apps" I can't even get Maps to update.
Then randomly, the apps I have tried to download will somehow show themselves in "My Apps" under downloading, but they don't progress at all.
I've already tried to wipe it, close and wipe data from the market app, all to no avail. I'm really not sure what is going on.
The week prior I was using a colleagues xoom (3g version but 3g disabled), and had a similar problem as well, but eventually I had it working. I was given permission to wipe it and set it up as my own, so I don't know if the settings are messing with it from me using the other xoom with the same google account.
My office uses WPA2 Enterprise with a username and password, and have it set up in my Xoom as
Security: 802.1x EAP
EAP method: PEAP
Phase 2 Auth: None
Then my username and pass to connect.
Just curious... but because you are using the Amazon app store, have you checked the box "install from unknown sources"?
Correct. Since that's what allows for the apps to be installed from Amazon App Store.
Have you either used a file manager or plugged it into the USB on your computer, checked the root>downloads folder for the .apk files?
The only .apk files in there are the amazon app store.
Dunno what the problem could be then since its not a setting, but perhaps its a firewall issue in your office? Have you tried a different wifi connection completely to rule that out?
It is a firewall issue....I ran into the same problem when setting up a xoom in our network...
coreyzw said:
Dunno what the problem could be then since its not a setting, but perhaps its a firewall issue in your office? Have you tried a different wifi connection completely to rule that out?
Click to expand...
Click to collapse
That's the only possibility I can think of. I've tried to share out my laptops connect see if going through that way would work, but no dice. Then using PdaNet on my iPhone, but won't even discover that network. I'll just have to wait till I get home.
At the apps download screen, try to hit cancel and download again, will that help?
jiwengang said:
At the apps download screen, try to hit cancel and download again, will that help?
Click to expand...
Click to collapse
Nope. The apps show the "install" option and then would sometimes go to downloading under "my apps" but then other times it won't do a thing.
Is not a network problem since i try in 3 different networks personals, corporate and tethering from Nexus S via T-mobile, here is a copy from Market help forums since i cant paste links in the forums.
I bougth the Xoom today ans I'm having issues with a lot of market applications. The message is Item not available for your carrier but I'm connecting via hotspot on my android smartphone an all aps are downloading OK. Why the apps work in one device and not in the Xoom if I'm using the same carrier? Please help
Click to expand...
Click to collapse
Are you by any chance in PR? I'm having the same issues on my Wifi Xoom. This is ridiculous!
Click to expand...
Click to collapse
Yes, I am. But I saw some posts also in the Motorola Support forums from another US users having issues with some apps. I think Moto mess up something. Please keep me posted in any possible solution or updates. Regards...
Click to expand...
Click to collapse
Ironic, Amazon App Store work great, im installing all the apps from Amazon until they fix the official market.
Click to expand...
Click to collapse
70% of the apps don't install in the Android Market or give messages of unsupported carrier.
If the issue you are having relates to your location being in PR.. how would you go about guessing that the OP is from PR as well?
coreyzw said:
If the issue you are having relates to your location being in PR.. how would you go about guessing that the OP is from PR as well?
Click to expand...
Click to collapse
I know but in the Support forums there are others in the US whit the same problem, anyway i've never had issues in the market in the past with my G1 and Nexus S.
But I saw some posts also in the Motorola Support forums from another US users having issues with some apps.
Click to expand...
Click to collapse
Still waiting to see if the OP posts whether his problem was related to the wifi at his work, or if he is still having issues.. and what his locale would be.
Sorry for the late response as once I got home I was busy playing with my Xoom and then today was actually trying to get some work done .
So it's pretty much resolved at this point.
1) I'm in the states. Northeast to be somewhat exact.
2) Definitely my work's network. As soon as I connected to my home network all of the apps I tried to install at work but weren't showing up, queued right up and got to downloading.
Come in to work today, and try downloading an app. And wouldn't you know it, the damn thing downloaded and installed just fine! It seemed like another one was going to resort back to the results I had yesterday, but tried again and it worked fine. Definitely odd.
Not sure if there was some sort of handshake that wasn't working with my xoom and the Android market while in the office on first use yesterday or what, but things are looking good now.
Thanks for your responses. While nothing was done from what I can see to fix it, I appreciate the help.

Download apps only on WIFI

My data plan is limited and I prefer using my PC web browser to find new apps in playstore to install.
Is there a setting, an app or mod to use so that my note 3 will only download apps when it's on wifi?
i think you have that option in playstore it self.
under setting, auto update apps
Safar_Ibrahim said:
i think you have that option in playstore it self.
under setting, auto update apps
Click to expand...
Click to collapse
Not update, I meant download only on wifi for new install apps.
EeeK said:
Not update, I meant download only on wifi for new install apps.
Click to expand...
Click to collapse
I think this is something you can decide before installing new app. Except for updates were done automatically. Unless you are saying new apps are installing by itself.
Sent from my SM-N9005 using Tapatalk
Safar_Ibrahim said:
I think this is something you can decide before installing new app. Except for updates were done automatically. Unless you are saying new apps are installing by itself.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
No, what I mean is I'm using my PC browse playstore and clicked install on the apps I want to use it on my note 3. In current situation, my note 3 will then automatically download and install the apps on the 3g network which is using up my limited data plan.
Is there anyway to make it such that my note 3 will only download and install the apps only when my note 3 wifi is connected.
EeeK said:
No, what I mean is I'm using my PC browse playstore and clicked install on the apps I want to use it on my note 3. In current situation, my note 3 will then automatically download and install the apps on the 3g network which is using up my limited data plan.
Is there anyway to make it such that my note 3 will only download and install the apps only when my note 3 wifi is connected.
Click to expand...
Click to collapse
Maybe you can add them into wish list then install manually from Note 3 when its connected to wireless.
When you click install mean, you are telling your phone to download regardless wifi / data
Either both way from mobile device / PC
EeeK said:
No, what I mean is I'm using my PC browse playstore and clicked install on the apps I want to use it on my note 3. In current situation, my note 3 will then automatically download and install the apps on the 3g network which is using up my limited data plan.
Is there anyway to make it such that my note 3 will only download and install the apps only when my note 3 wifi is connected.
Click to expand...
Click to collapse
On the phone Playstore settings set update app over wifi only. Then on the PC browser login with the same google account on your phone playstore. Then on PC browser playstore go to any app you would like to install, click install, the particular app will be installed in your phone instantly.
This way if your phone is on 3G still it wont download the app. If you’re not connected to any data network, next time when you will be connected, the app will download right then.
I’ve been doing this for long as phone playstore is hard to read app details and user reviews. Hope this will help.
Safar_Ibrahim said:
Maybe you can add them into wish list then install manually from Note 3 when its connected to wireless.
When you click install mean, you are telling your phone to download regardless wifi / data
Either both way from mobile device / PC
Click to expand...
Click to collapse
Thank you for all your replies. The purpose of my creating this thread ask it is possible to make it automated.
soumen.sam said:
On the phone Playstore settings set update app over wifi only. Then on the PC browser login with the same google account on your phone playstore. Then on PC browser playstore go to any app you would like to install, click install, the particular app will be installed in your phone instantly.
This way if your phone is on 3G still it wont download the app. If you’re not connected to any data network, next time when you will be connected, the app will download right then.
I’ve been doing this for long as phone playstore is hard to read app details and user reviews. Hope this will help.
Click to expand...
Click to collapse
Currently my apps update only download when I've enable WIFI and I want my apps install (triggered by PC browser) to behave the same way.
I don't understand what you mean in bold as my current experience is my phone on 3G will download the app almost immediately upon clicking the install button in playstore via my PC browser.
EeeK said:
Currently my apps update only download when I've enable WIFI and I want my apps install (triggered by PC browser) to behave the same way.
I don't understand what you mean in bold as my current experience is my phone on 3G will download the app almost immediately upon clicking the install button in playstore via my PC browser.
Click to expand...
Click to collapse
What I mean, with this settings if your phone is on 3G data it wont download the app right then, it will start download when you will be connected to WIFI next time. But if you're on wifi the app will start download right then. Home this make sense.
soumen.sam said:
What I mean, with this settings if your phone is on 3G data it wont download the app right then, it will start download when you will be connected to WIFI next time. But if you're on wifi the app will start download right then. Home this make sense.
Click to expand...
Click to collapse
In the playstore app on my phone, the Auto-update apps is already set to Auto-update apps over Wi-Fi only. On my PC browser, I'm logon with the same account as in my phone. When I click on the install button of an app, my phone on 3G download the app almost immediately. My setup are the same as you but I'm getting a different result as you've mentioned.
Would like to highlight again, apps that have been installed on my phone only download updates when my phone wifi turn on, I would like to have this behavior to apply when I clicked install new apps on my PC browser.
I can't test it right now because providers do not appear to be aware of thw existence of reinforced concrete houses. (G, 1 bar... If I'm lucky.)
But try this:
Turn on Restrict Background data for Google Play Store, Google Play Services and Media under settings > Data Usags > the app in the list > restrict background data (all the way at the bottom).
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
I can't test it right now because providers do not appear to be aware of thw existence of reinforced concrete houses. (G, 1 bar... If I'm lucky.)
But try this:
Turn on Restrict Background data for Google Play Store, Google Play Services and Media under settings > Data Usags > the app in the list > restrict background data (all the way at the bottom).
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
After setting the restrict background data, it seems to work as what I wanted.
Thanks for your help!

How to stop marshmallow update?

Marshmallow was automatically installed a couple of weeks ago and has no discernible improvements whatsoever and a whole host of problems (not least that the casting function is now either flakey or non existent and appears and disappears randomly) Because of the casting and dlna problems I want to do a factory reset and revert to lollipop. How can I stop the np automatically 'upgrading" to marshmallow? I know I have the option to turn off app auto updates on Google play but I can't see how to stop it installing marshmallow. Thanks very much.
gmjh said:
Marshmallow was automatically installed a couple of weeks ago and has no discernible improvements whatsoever and a whole host of problems (not least that the casting function is now either flakey or non existent and appears and disappears randomly) Because of the casting and dlna problems I want to do a factory reset and revert to lollipop. How can I stop the np automatically 'upgrading" to marshmallow? I know I have the option to turn off app auto updates on Google play but I can't see how to stop it installing marshmallow. Thanks very much.
Click to expand...
Click to collapse
Google how to use auto starts app for ota updates
OathYvne said:
Google how to use auto starts app for ota updates
Click to expand...
Click to collapse
Ok thanks. But I said I knew how to stop app auto updates. I'm interested in seeing if I can stop auto system updates. It's easy on a phone or tablet. I can't see how it's done on the np. Thanks.
Sideload the "My Android Tools" app which is available at https://play.google.com/store/apps/details?id=cn.wq.myandroidtools&hl=en. After it's installed on your Nexus Player, open and configure it as shown here by using a mouse but you will need root access for this to work.
Service >> System >> Search >> Google Play Services >> Disable SystemUpdateService.
Service >> System >> Search >> Google Services Framework >> Disable SystemUpdateService.
gmjh said:
Ok thanks. But I said I knew how to stop app auto updates. I'm interested in seeing if I can stop auto system updates. It's easy on a phone or tablet. I can't see how it's done on the np. Thanks.
Click to expand...
Click to collapse
Yes I know, you can stop system updates aswell,. ^ basically does what gabby said
Ok. Will do. Thanks very much to both. It's a pity I can't do it without rooting it though (which I don't want do) So it looks like I have no choice but to have marshmallow installed which is crazy really.
gmjh said:
Ok. Will do. Thanks very much to both. It's a pity I can't do it without rooting it though (which I don't want do) So it looks like I have no choice but to have marshmallow installed which is crazy really.
Click to expand...
Click to collapse
Yes, marshmellow is very buggy for me. I have constant error messages where it says this has stopped working, and external storage issues. Are you having the same issues?
My issues are all casting related. Casting is non existent on Ethernet and buggy as hell on wireless. Dnla is also awful and frequently won't work under marshmallow. On my phone I deliberately don't update to a new os until all the problems are sorted. With the nexus player I'm given no choice.

HERE WeGo force closes [It works with version 2.0.11659 from 31.08.2017]

Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Yea I had to uninstall the app yesterday after sending a crash report. I'll install it some other time whenever it's fixed!
Sent from my G8141 using Tapatalk
Not sure about the app in question but my Maps app with navigation works perfectly.
Maps
is there a voice navigation map in ths phone
AlainJude said:
is there a voice navigation map in ths phone
Click to expand...
Click to collapse
Google Maps support voice navigation. I'm not sure if it is better or worse than other apps, but it is there.
Same here, fortunately I have bought Sygic in 2014
Oh wonder....
Here was answering on the App-Feedback after the app force closed:
"Thank you for reaching out, we are sorry to hear that you had problems with HERE Maps. We are aware of the issue you are describing and our developers are already looking into it. We will get back to you in case we have some further questions on your case."
Then we have to wait......
schickel said:
Can someone please install HERE WeGo app?
Mine is always force closing after trying to log in. Also navigation does not work, app force closes...
I've cleared data and cache and also reinstalled it many times without success.
Click to expand...
Click to collapse
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
SillyCrez said:
Hi Schickel,
I have (had) the same issue, and it finally works now, I installed a bunch of different navigation apps to try them , downloaded their maps to finally think about just fully restart my phone and HERE worked!!
I don't know what is the exact reason that made Here WeGo to fully (navigation, sign in and map downloads) work again but here is my guess to maybe help you.
Force HERE WeGo to stop
Delete cache
Delete files
Uninstall HERE WeGo
Restart the Xperia XZ Premium
Install HERE WeGo and don't start the app
Go to
Settings >Storage & memory>Advanced>Keep Cache
Select HERE WeGo
Close everything
Restart phone
Start Here WeGo
It worked for me and I'm happy to use my favorite Navigation App again, hope it will work for you also.
Cheers.
Click to expand...
Click to collapse
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
schickel said:
Thank you for the hint.
I'm happy that you can now use HERE.
But for me your hints are not working. After fill in my credentials for my HERE account the app force closes again.
So my hope is that HERE will fix this problem in the near future.
Sent from my Sony Xperia XZ Premium using XDA Labs
Click to expand...
Click to collapse
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
SillyCrez said:
Sorry to read that
here are more "hints" about how i was using my phone before it worked
it was only the 4th or 5th full phone restart since i bought it ( i rarely reboot)
HERE worked again "after" installing different navigation apps, don't know if that did something (it will be weird), but i will uninstall them one by one and get back to you if HERE crashes again or not.
When HERE worked, i start the app by hazard just to test it again, it was a fresh install, wasn't signed in and no map downloaded, i went straight to navigation and it was my surprise to see that screen scrolling without crash, i tried a route and it worked, i was outside and not connected to any wifi antenna.
i then signed in without problem, and downloaded a map.
I remember also that after fresh HERE installation and before first launch, i went to app settings to manually authorize HERE to access Position and Storage.
Click to expand...
Click to collapse
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
schickel said:
I've tested around many options with different navi apps. And nothing helps.
Now I'm back back to Navigon. It also uses maps from HERE and it have one good feature what HERE not have: planning a route with layovers.
EDIT:
Now I've got the firmware upgrade to 45.0.A.5.1. But this also doesn't fix my problem.
I give it up for now
Click to expand...
Click to collapse
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
SillyCrez said:
Hi,
Just in case, HERE released an update on the Google play store, hope it will fix your problem, at least it didn't bring any new bug on my phone.
Click to expand...
Click to collapse
No, it's the same. But now it doesn't start.
I've installed an older version from February 2017 2.0.11260. With this version HereWeGo works normally....
have you tried contacting the devs about the issue?
najodleglejszy said:
have you tried contacting the devs about the issue?
Click to expand...
Click to collapse
Of course... 3 weeks ago they told me, that his issue is a known bug and there are working on it. After this statement there was 2 updates, but without a working fix.
So I try out older versions and they are working normally.
Use older version help
I need to use older version 2.0.11036 newer than that it keep crashing
Did someone test new version from 2.8.2017 2.0.11608?
schickel said:
Did someone test new version from 2.8.2017 2.0.11608?
Click to expand...
Click to collapse
Still crashes on build 45.0.A.7.120.
The new update of 31 august (2.0.11608) seems to have solved the problem, it work for me !

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