P10 Plus new phone after 2 hours :E - Huawei P10 Plus Questions & Answers

Hello
I buy today new p10 plus . Update software , change some settings ,I played with the phone and after some time i have a big problem with the screen :E look at wideo ... What to do ? warranty ?
imgur.com/VKZcNOW
youtu.be/JnSf6M01OXQ
youtube.com/watch?v=fFrvAJdPoHo&feature=youtu.be

that's factory fault, if your country has a law that if you send it back or go back to the store with it and explain issue they should hopefully re-place device directly if the country has a law that states if you find problem within 14 days the store is guilty to replace the device/product directly since then it counts as factory fault.

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Problems with Keys after Vista Update

Hi Folks,
I bought the Shift yesterday and after installing the critical Vista updates from Windwosupdate the two buttons for opening the com Manager and changing the screen resolution didn't work anymore . I decided to reset Windows to its factory defaults and it worked again. But after reinstalling the Updates once more I had the same Problem like before. A call at the HTC Service Phone ended totally ridiculous with the guy at the telephone telling me, that I will have to wait for a update from HTC which will come whenever he didn't know or to make a hard reset.
Does anyone know how to solve this problem or know where to find the softwarepaket that handles the two buttons to try a new installation?
Thanks in advance
Toby
You can re-install the Shift control centre using the exe file in c:\program files\htc\control\setup.exe.
I've installed all updates, including SP1 and everything on mine works fine -- although the SD reader can be tempermental.
Hi guys! bought mine last May 9 in Singapore, last night I discovered a dead pixel on the lower left of the screen. I intend to return the unit as per warranty, i can return it within the first 14 days after date of purchase. I love this device, its a waste, I have to wait for another unit again.
the dead pixel policy strikes again... tehnicaly speaking you have a jammed sub-pixel and that isn't covered by warranty unless htc directly expresses that it's devices are guaranteed to have no dead pixels at all (and .. they don't). the international warranty legislation for lcd pannels say that you need to have at least 3 dead (or always lighted) pixels (or 12 subpixels) in order to qualify for a replacement or to have at least 5 dark pixels (or 15 subpixels) in order to get a replacement. this rules varry from product to product but i recomand you that when you send the unit back, just tell them you don't like it or... the battery life is crappy or anything else. Good luck with this.

Signal suddenly very poor

Hi Guys,
Yesterday my Galaxy S2 suddenly stopped picking up signal. It basically spends most of its time with either no bars or displaying a big circle with a line through it instead of the bars.
I went for a drive around town and it occasionally picks up a signal but usually only 1 or 2 bars, and it doesn't keep it very long.
I tried upgrading to the latest firmware using KIES and also tried a factory reset. No luck.
I tried my sim card in another phone and it worked fine. Tried another sim card in my phone and again got no signal.
Any ideas what it could be? I'm thinking the antenna is broken or something .
Any thing further I can do to diagnose/troubleshoot it? This is my first android phone so please treat me like a complete noob
I have not rooted or put on any custom roms, etc.
Cheers,
Martin
If its an unhacked phone clean the sim card make sure its seated .
Factory reset you have done so i would return to vendor .
jje
Is there a way to tell if it is trying to use the internal antenna or external?
Is there a way to force it to use the internal antenna?
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
kevinsunuk said:
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
Click to expand...
Click to collapse
they will accept exchange after rooting ???
as i know rooting will end ur warranty ??
kevinsunuk said:
Actually I got a same problem like you. And I had rooted it. Hoho~~
I contacted with Samsung servive centre, they said it's a small problem, but don't took long time and money on it within warranty.
I will go ther again with my receipt.
Click to expand...
Click to collapse
Hi,
Thanks for your reply. I've actually sent mine to samsung for warranty repair too, unfortunately becuase I am in Australia and bought the phone from the UK I had to send it back there, and due to a customs hold up it only got to Samsung yesterday .
However, the information in your post gives me hope that it won't take long for them to repair it and they won't kick up a warranty fuss, so hopefully I will have it back soon.
Cheers,
Martin

Has LeEco/LeTV, along with the market and services, exit India?

Hey guys,
I bought my LeEco Le1s Eco (X509) in May last year (2016) and it was working fine for me except the battery woes. I had already rooted and installed a custom ROM (LOS13) on my phone and it worked like a charm. But yesterday my phone suddenly stopped charging itself up. The USB Type C jack of my charger heats up but the charge itself doesn't go up above 6% mark.
So today I decided to visit the authorized service center. I live in a humble city of Ranchi, JH. According to a pdf document Ranchi has 3 service centers in all. But when I went to the centers they told me that they have stopped accepting phones for repair now and didn't even guide me on what to do next.
Then I went to a local repair shop and he told me that its a hardware problem but then he made me aware about how its risky for him to just open the device as it opens up by the screen and it may crack. So I decided not to repair it from him.
Finally, I am stuck with a bricked cyber junk and can't do anything about it as the Toll free number of LeEco is also not responding. The forum website is down and their twitter handle @leecoindia is also not active.
Can anyone give me some insights?
Thanking this community,
Abhishek
Unfortunately Yes
same reply from me Unfortunately left the whole users in insane risk and most of them are i think rooted (due to Bad RAM management) and would not be probably wanting a bricked phone....we all have to be careful otherwise RIP leeco ..... i was also stuck and really no solution each and every site is down and no stores left

Asus Zenfone Max Pro M1 ( 6 GB ) ( Rebooting unstoppable) Please Read and Help me !!!

Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .
rickharry2 said:
Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .
Click to expand...
Click to collapse
Goto Service center
Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.
ok but
mujammil786 said:
Goto Service center
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .
farhanshaikh671 said:
Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .
I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.
farhanshaikh671 said:
I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.
Click to expand...
Click to collapse
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?
rickharry2 said:
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?
Click to expand...
Click to collapse
try to get a replacement. Since you said you bought this phone 4 months ago you might not be able to exchange it. Other option is getting it fixed at an asus service centre and they may do it for free because it's still under warranty.

HI. I'm a user of POCO m3 global device and i want to know the problem of my phone

my phone was just 5 month old since i bought it. I always update my phone. and the problem started (when started to notice) at version 12.0.5 of the update. it won't turn on as it should whenever I restart or shut down then try to open it again. have I ever tried to charge to my phone and wait to be fully charged then open it? YES I wait for it and NO it never charge like it's dead. it wasn't even drained when I turned it off. I tried to open it m, access fastboot mode or recovery mode multiple attempts but in vain. And after some days passed of not charging it, it was drained (literally 0%) and whenever it got a charge, it just turned on by itself. My phone is now at version 12.0.8 and yet the problem to continues and even got worse. just yesterday morning, every apps that use started to crash like in the attached photos. (1st photo- flashlight not available.). I then try to restart it, but it never turn on again until now. I tried to access to recovery and fastboot but still in vain.. PLS HELP
RealTiz said:
my phone was just 5 month old since i bought it. I always update my phone. and the problem started (when started to notice) at version 12.0.5 of the update. it won't turn on as it should whenever I restart or shut down then try to open it again. have I ever tried to charge to my phone and wait to be fully charged then open it? YES I wait for it and NO it never charge like it's dead. it wasn't even drained when I turned it off. I tried to open it m, access fastboot mode or recovery mode multiple attempts but in vain. And after some days passed of not charging it, it was drained (literally 0%) and whenever it got a charge, it just turned on by itself. My phone is now at version 12.0.8 and yet the problem to continues and even got worse. just yesterday morning, every apps that use started to crash like in the attached photos. (1st photo- flashlight not available.). I then try to restart it, but it never turn on again until now. I tried to access to recovery and fastboot but still in vain.. PLS HELP
Click to expand...
Click to collapse
It's a motherboard error, complaining, cell phone replacement or repair.
rotoko said:
It's a motherboard error, complaining, cell phone replacement or repair.
Click to expand...
Click to collapse
is there a chance that the problem only exist in the firmware or a virus causes this? 'cause it never fell off since I bought it (6months ago). but something fell onto it but only caused a tiny bubble on its screen protector and the touchscreen work just fine as it never happens. which do you think is more likely??
RealTiz said:
is there a chance that the problem only exist in the firmware or a virus causes this? 'cause it never fell off since I bought it (6months ago). but something fell onto it but only caused a tiny bubble on its screen protector and the touchscreen work just fine as it never happens. which do you think is more likely??
Click to expand...
Click to collapse
The cause is unknown. Instead of guess what the cause is, go find Xiaomi repair center to inspect and repair for you.
Make use of Xiaomi warranty.
Backup your stuff, apps, and data. Prepare for factory reset as Xiaomi repair center may erase your personal data.
Don't push your luck assuming firmware or virus cause. Assume hardware issue first, this cannot wait once it pass warranty period deadline. ROM, firmware, software issues can be dealt with later, and can also be dealt by Xiaomi repair center.
pl1992aw said:
The cause is unknown. Instead of guess what the cause is, go find Xiaomi repair center to inspect and repair for you.
Make use of Xiaomi warranty.
Backup your stuff, apps, and data. Prepare for factory reset as Xiaomi repair center may erase your personal data.
Don't push your luck assuming firmware or virus cause. Assume hardware issue first, this cannot wait once it pass warranty period deadline. ROM, firmware, software issues can be dealt with later, and can also be dealt by Xiaomi repair center.
Click to expand...
Click to collapse
but i only bought it online. how can i know if it's warranty is still valid?
RealTiz said:
but i only bought it online. how can i know if it's warranty is still valid?
Click to expand...
Click to collapse
Warranty in general is at least 1 year.
The personal in Xiaomi repair center will judge the warranty. There are some conditions that will void the warranty. Check the Xiaomi warranty policy of your country/region yourself.
Warranty only covers the phone model you bought from local country/regions. I.E. phone bought from India will not be covered under warranty in Indonesia, this case, you bring the phone to India and repair it.
pl1992aw said:
Warranty in general is at least 1 year.
The personal in Xiaomi repair center will judge the warranty. There are some conditions that will void the warranty. Check the Xiaomi warranty policy of your country/region yourself.
Warranty only covers the phone model you bought from local country/regions. I.E. phone bought from India will not be covered under warranty in Indonesia, this case, you bring the phone to India and repair it.
Click to expand...
Click to collapse
well my phone was from overseas. Japan I think not sure. is this mean it's warranty wont be valid in the philippines?
RealTiz said:
well my phone was from overseas. Japan I think not sure. is this mean it's warranty wont be valid?
Click to expand...
Click to collapse
The repair center in your country will not deal with it.
If you want to repair it, you have to repair in Japan. The warranty is still valid in Japan in this case.
Or you can ask if the Xiaomi repair center in your country willing to repair it if you pay.
pl1992aw said:
The repair center in your country will not deal with it.
If you want to repair it, you have to repair in Japan. The warranty is still valid in Japan in this case.
Or you can ask if the Xiaomi repair center in your country willing to repair it if you pay.
Click to expand...
Click to collapse
okay.. thanks for your recommendation..
RealTiz said:
okay.. thanks for your recommendation..
Click to expand...
Click to collapse
Did u bough your POCO M3 from Lazada??? I think its a combination of hardware and software problem were almost there same issue bro, i just need to BURN my motherboard just to turning it on.
RealTiz said:
my phone was just 5 month old since i bought it. I always update my phone. and the problem started (when started to notice) at version 12.0.5 of the update. it won't turn on as it should whenever I restart or shut down then try to open it again. have I ever tried to charge to my phone and wait to be fully charged then open it? YES I wait for it and NO it never charge like it's dead. it wasn't even drained when I turned it off. I tried to open it m, access fastboot mode or recovery mode multiple attempts but in vain. And after some days passed of not charging it, it was drained (literally 0%) and whenever it got a charge, it just turned on by itself. My phone is now at version 12.0.8 and yet the problem to continues and even got worse. just yesterday morning, every apps that use started to crash like in the attached photos. (1st photo- flashlight not available.). I then try to restart it, but it never turn on again until now. I tried to access to recovery and fastboot but still in vain.. PLS HELP
Click to expand...
Click to collapse
Firstly you need to learn basic formatting because reading your story it's too hard.
If you bought with a credit card, make a complaint to your financial institution and apply for a charge back.
Same goes if you paid with Paypal, but that it's a bit more tricky.
No one will fix your phone because it'll cost more than what you paid for it.

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