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Hi all.
I just received my a500 a few days ago.
I have Thor 14.2 on it now, and have been enjoying it. However I noticed the speakers have started making a ticking noise. Kind of like what you would expect from a hard drive, or something electrical turning on and off quickly.
At first, i thought maybe it's a hardware issue. Whats interesting though, is that the sound is only present when there is nothing else using the speakers. As soon as I turn on some music (even the very lowest volume) it no longer ticks. Pause the music, and the ticking is back.
This makes me think the problem is software, considering there shouldn't be any change between the tablet not playing any sound via speakers, and music via speakers, in so far as the circuitry used.
Should i try going back to a stock rom? Has anyone ever experience an issue like this?
Thanks!
Could it be gsm interference from your phone??? Sounds like typical gsm radio interference on your speakers.
I have the a500 not a501, so there is no radio in it to send GSM signals.
However i think what your saying is its interference from my cellphone, which is a captivate and does have a gsm radio.
Is there a way I can check if this is the case? Now that i think of it, my cell was in my pocket when I was noticing the problem. I guess i will try having it really close, see if theres a problem, and then really far away.
Thanks, i'll report back in a bit.
Is it possible that a speaker is blown? Or that the volume is up to loud? When my volume is turned up even to 75% it makes a crackling noise.
Hi there,
i was wondering if anyone experienced same issue happening to me with my Nova Plus. Random garbled/distorted sound only through Bluetooth. This happens only for voice calls through bluetooth, during each conversation random the sound is distorted, recovers and distorts again. it's impossible to keep a normal conversation. streaming music through bluettoth is fine though with the same equipment. i experience this issue so far in my car and with my bluetooth headphones.
I will try to re-pair them again but it's too much of a coincidence that two devices got bad paired. Hopefully that's the only reason. Any other suggestions i could try?
I'm not concerned on my Nova but I was on my old Samsung Galaxy S5 on custom ROM. It was a kernel related issue if I'm not wrong. Hope it will be fixed soon. As for me on my Nova I have an issue with audio like podcast that doesn't play. These Huawei phones are attractive ones but definitely not ready for daily use. Weird
**Update**
So i have an update on this. i've noticed that whenever i receive a call from my headphones or being in the car my phone is on wifi. yeah i know i got my own wifi following me everywhere . anyways, i tried and disconnected the wifi being on my headphones and received a call. no more distorted audio. have to check that in my car as well.
any update on this issue? I just got the Nova Plus. I like it but this bluetooth audio issue is making me unhappy
UPDATE NOT fully solved.
Audio still really distorted and staticy in car (Honda Civic 2016, link to thread). For the JBL FLip3 speaker, here's my fix: In the S8 paired devices list, click the settings icon next to JBL Flip 3. Turn "Call audio" off. Test out music - it should sound clear now. Turn "Call audio" back on, the music still sounds clear.
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Hi guys,
I am using an Australian Galaxy S8 SM-G950F, and a JBL Flip 3 portable bluetooth speaker.
I have noticed that when using the S8 with my speaker, the sound is distorted as if the treble frequencies are too high.
I can confirm portable speaker works fine with great sound using my previous phone (Galaxy S5). i paired both phones to the portable speaker and compared them together to see which caused the problem. I tested the exact same song, same quality, same app (Google Play Music) on the S8 and then the S5 and noticed the S8 sounded really bad and the S5 sounded great.
On my galaxy S8 I have not done any EQ or sound effects, I am really not sure why it is like this. I do use volume sync so my S8 volume controls the portable speaker volume.
Anyone else experiencing this? I also have the S8 inbuilt speaker fading/cutting out so I am definitely taking my phone back to get replaced. I just hope my replacement phone will not have the same bluetooth audio issue.
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
xeathpk said:
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
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Cheers mate I look forward to your test!
I haven't adjusted EQ, I'm trying to avoid that - my S5 with flat EQ sounds great on the portable speaker so I'd like the S8 to do the same
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
xeathpk said:
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
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Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Alright I've had a good play around with the speaker for a bit now and I've tried swapping between my S7, Laptop and this S8+. I played the same song through Spotify on each.
Between s7 and s8 the difference is negligible if not non existent. The s8 and laptop are indistinguishable from each other, as in they're 100% identical to my ears. I was able to instantly swap devices with Spotify as well so I was able to do a lot of fast A-B testing on different parts of the track and there was no distinguishable difference.
The s8 BT sounds fine to my ears. No complaints.
That leads me to consider that;
1. Your phone may in fact be faulty
2. It could be the speaker itself causing issues, or
3. The s5 is actually the one that objectively "worse" or otherwise different. Perhaps you grew accustomed to the sound of the s5 and anything else would sound slightly off by comparison.
Also remember that the JBL flip 3, while nice, isn't a particularly high-end speaker. Its not exactly the best system to get a solid reference from. You might want to try some other BT peripherals such as a home theater system or headset or w/e other BT stuff you have on hand.
zammi said:
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
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Same problem with my Bose QC30
Problem is solved when I reboot the phone, but appears again a few hours later. Very annoying
Wearable perhaps?
RKN_ said:
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
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Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
jmartesc said:
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
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Actually I do have a wearable paired! Completely forgot. Will delete all and try.
Yea, a wearable will cause treble distortion. Quite annoying actually.
Sent from my SM-G950U using Tapatalk
Wow that's interesting. Never knew that was even a thing. Were you able to fix the sound after unpairing your other peripheral?
Hi guys, no improvement I'm afraid
First I unpaired my fitness band (Xiaomi mi band 2)
No improvement
Then I uninstalled xiaomi mi fit app (it was watching my notifications)
No improvement
Then I unpaired all my Bluetooth devices (1 car and 1 laptop) so only JBL Flip 3 remains
Still no improvement. I am still hearing this distorted shrill treble sound which I don't hear from S5.
I will try the sound experience of my car via Bluetooth too.
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
RKN_ said:
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
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Changed the JBL button function to voice assistant, music still good
Changed the button function back to play pause, music still good
RKN_ said:
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
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Thank you so much. The muffly sound was driving me crazy. This is the only thing that worked for me.
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
guaycuru said:
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
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Just updated to Oreo the other day and that's actually when I started having the problems. I've had this S8 Plus almost a year now, and everything sounded great until the update a few days ago.
The best way I can explain it is the audio, to me, sounds over saturated.
I mainly stream Spotify via bluetooth in my car - JVC head unit, JL in-doors, 1000w Kenwood amp and 2 Alpine SWS D12s. This setup used to sound pretty damn sweet, but post-update, it sounds like garbage and I can't figure it out.
This has been an issue with many newer phones and is related to the newer bluetooth protocols in the 2017+ flagship phones, it seems. I haven't been able to figure out a solution, yet, and I've been trying for over a year. I think that most car stereos and bluetooth speakers are still on the older bluetooth protocols, and that seems to be the underlying disconnect in all of this. If one uses the latest high end bluetooth headphones with support for aptx hd and such the sound is on a whole different level unlike it is paired with my sync based Ford entertainment system or similar.
This is a weird issue that I've also experienced. To me it seems like Samsung prioritises Apt-X bandwidth over the older bluetooth audio codecs, such as SBC - which is what a lot Bluetooth devices still use. In theory SBC is capable of 'sufficiently' good sound quality, but in my experience my S8 just sounds like garbage whenever there's any other than one device connected. I did a Bluetooth HCI log and confirmed that whenever the SBC procotol was being used, my phone would just set the quality to medium despite everything I tried.
What's odd now that is post-Oreo my sound has improved and a new HCI log shows that the majority of the time I'm getting the higher quality mode. Not sure if it's coincidental that I also reset my phone completely after Oreo, or whether Samsung has fixed something... who knows.
My advice is that if you're after good quality audio, either stay away from Bluetooth or buy Apt-X or even LDAC enabled equipment. It works flawlessly with the S8. Great in principle, but not exactly an option if you have an in-built stereo!
So I purchased some new JBL headphones black Friday. They work perfectly with everything but my Essential phone. Basically the audio cuts in and out less the 12" away. I listen to a lot of music and this is complete BS! Bluetooth in my car is sometimes sketchy and also on my Bose SoundLink Mini.
Do all of you have connection issues? Is it a firmware issue? I'm still on stock 7.1.1 with latest security patch.
P.S. All this happens on my wife's white one as wellwith same everything.
I have the same issue with multiple bluetooth audio devices on mine. Someone suggested turning off Bluetooth scanning in the location portion of the system settings but that did not fix it for me.
I'm on the Oreo beta.
The one thing turning off scanning DID fix for me in terms of Bluetooth issues was the constant disconnects I was seeing to my smart watch. That's stable now.
No issues with BT on my PH-1 with the numerous BT headphones i've used it with.
Currently using a Bose Soundlink OE and no complaints whatsoever.
Tried all Roms, stock and Oreo and BT audio is fine on my end.
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
jakkzen said:
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
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I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
dc82 said:
I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
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I totally get that. I haven't had the Bluetooth issues any more. Unfortunately now it will randomly freeze up. So, I am actually thinking of selling mine and getting a OnePlus 5t.
Just want to add that i have my essential phone since Dec. Never had any Bluetooth issues.
I've also got the same problem, can't connect to my PC, my pebble does connect but I have to "forget device", rescan and repair it everytime I connect. It's very temperamental with my Bluetooth headset too
with the beta versions of the os under developer options you now see options for different bluetooth codecs including aptx. I believe it is still a grey area if essential has acquired the rights to include the aptx codec but if you are rooted you can sideload the aptx directly. See here for more info on aptx https://forum.xda-developers.com/showthread.php?t=2531440
Hope it helps you out.
Personally ive experienced no bluetooth issues using stenheiser hd-1 in ear headphones, bluetooth stereos and car adapters.
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
bbohica said:
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
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The Bluetooth connectivity is not that great. I don't quite have the exact problem you describe, but range is pretty poor. For example, my Gear S3 Classic is about 6-7 meters away from me right now and I cannot connect to it via Bluetooth. I have to be closer. My Samsung S8+ (after some post-launch patches of course) could maintain the connection to about 10 meters away. My S7 easily did 15 meter radius. This is all comparison in the same physical space.
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
ToddEDM said:
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
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Latency like that is perceptible on almost all phones and receivers... Your car is not special in that way...
Wanna see some really bad latency... Try playing a game on an emulator while using a Chromecast to your TV...
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Same issue here. Is there a fix for this?
The only device I get a solid connection with is my Jabra Elite 65t headset (which happens to be BT 5.0 like the phone is). My Samsung gear and both of my cars have horrible connections. I believe there is a memory leak in the bluetooth stack because It'll get worse and worse, then I can clear it up temporarily by turning off bluetooth for about 30 seconds to 1 minute then turning it on again... then it'll tend to last until I reconnect again later.
bbohica said:
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
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If you are on 8.1 you can go into developer area and there are settings for BT connection type. You may be able.to get better results by changing from the default which is best effort to one that prioritizes connection quality. There are other settings as well. I haven't played with the settings because I'm not seeing issues.
Fixed mine
Disabled hd audio:aac in bluetooth device settings(for each headphones or device with that issue) and drop outs stopped i had them every 40sec for .5.
I have 4 different Bluetooth devices that all work perfect and all have 10+ meter range. I'm on the AICP rom and no problems at all.
I was wondering if anyone else is having Bluetooth volume go up and down while listening to music? I am on the T-Mobile variant and 8ts very annoying. I've seen elsewhere people suggesting Disable Absolute Volume but still does it.
Hey, I have the same issue here. I was wondering if it's just in my head, but sometimes it is pretty much recognizable, so it is not just a feeling. It is pretty annoying. It happens on multiple devices, from Bullets Wireless, JBL Flip 4 and even Car Audio System. I tried to change BT codec in Developers Settings, without any success. Interestingly, it does not happen with every connection, only from time to time. But when happens, then it occurs all the time to next disconnection.
If it is Android 9 Pie issue, let's hope for quick fix.