New MotoG5 Plus stuck in bootloop - Moto G5 Plus Questions & Answers

Hi everyone. I'm a new member in XDA Forums. New to Android as well. Prior to this, I used Windows mobile for 4 years.
I bought Moto G5 Plus 32GB variant. Like most enthusiasts, I tried to root my mobile and unlocked the boot-loader using Moto G5 Plus Toolkit. The root was not successful though when I checked using Root Checker. I then flashed my phone with another ROM.
Recently, when everyone was receiving August Security update and that I didn't, I flashed my mobile with another ROM . The flashing was successful. I was able to configure the mobile as well. The software was updating. My mobile never turned on in the booting process. I was sure that I hard-bricked my phone.
Thanks to this thread. I was able to bring back the boot loader to appear on the screen from a complete black-out state.
I then flashed my phone using stock ROM multiple times, but my phone has never booted. All I see is blue-colored Moto screen running on the loop.
Here are the details of my phone when it is in the fastboot mode. I hope you could help me with what needs to be done with these details.
AP Fastboot Flash Mode (Secure)
BL: CO.C5 (sha-99aa1c1, 2017-04-01 21:52:26)
Baseband: M8953_8000.128.06.42R POTTER_INDIADSDS_CUST
Product/Variant: potter XT1686 32GB P3B
Serial Number: ZY223Z7XPX
CPU: N918953 eMMC: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV200000000000000A5
DRAM: 4GB SKHYNIX LP3 DIE=8Gb M5=06 N6=03 M7=00 M8=5F
Console [NULL): null
Tools Node Config: DISABLED
Battery OK
Software status: Official
Any help will be appreciated.

hey, can you tell me what was the build no and android security patch version before updating?

siddhesh9146 said:
hey, can you tell me what was the build no and android security patch version before updating?
Click to expand...
Click to collapse
Hi Siddhesh9146,
Thanks for responding. The security patch was January 1. It was updating to August 1 patch and this is when my phone has never booted again. I don't remember which build it was.

okay, did you tried this blankflash : http://cloud.vache-android.com/Moto/potter/blankflash/
?

siddhesh9146 said:
okay, did you tried this blankflash : http://cloud.vache-android.com/Moto/potter/blankflash/
?
Click to expand...
Click to collapse
Yes, I used blankflash when my phone was fully bricked. Now, I could at least go to fastboot mode on my phone. Should I still use blankflash? If yes, could you point me to a tutorial?

1. Blankflash
2. Fastboot flash recovery TWRP.img
3. Reboot into TWRP
4. Flash whatever room you want
5. Fire up.
This should do ya!

Karlinski said:
1. Blankflash
2. Fastboot flash recovery TWRP.img
3. Reboot into TWRP
4. Flash whatever room you want
5. Fire up.
This should do ya!
Click to expand...
Click to collapse
Thanks, I got the following response during the first step. My device is connected in fastboot mode.
G:\SOFTWARE\Moto G5Plus\blankflash>.\qboot.exe blank-flash
< waiting for device >

You have no drivers or missing some maybe. I would use the easy tool to help you. You can install the needed drivers from the UI and flash twrp.
https://forum.xda-developers.com/g5-plus/development/toolkit-moto-g5-plus-toolkit-root-t3605203

Cupcake 1.5 said:
You have no drivers or missing some maybe. I would use the easy tool to help you. You can install the needed drivers from the UI and flash twrp.
https://forum.xda-developers.com/g5-plus/development/toolkit-moto-g5-plus-toolkit-root-t3605203
Click to expand...
Click to collapse
I tried flashing TWRP using the toolkit. But, no luck although the UI said that it had installed. The device won't boot to recovery mode.

PSMDRT said:
I tried flashing TWRP using the toolkit. But, no luck although the UI said that it had installed. The device won't boot to recovery mode.
Click to expand...
Click to collapse
Stop using toolkits and learn it the manual way. And never flash a different region's image, you already found out why though

GtrCraft said:
Stop using toolkits and learn it the manual way. And never flash a different region's image, you already found out why though
Click to expand...
Click to collapse
Thank you. I've been trying manually since days. Just a small help, may I know what you'd suggested based on the following details.
AP Fastboot Flash Mode (Secure)
BL: CO.C5 (sha-99aa1c1, 2017-04-01 21:52:26)
Baseband: M8953_8000.128.06.42R POTTER_INDIADSDS_CUST
Product/Variant: potter XT1686 32GB P3B
Serial Number: ZY223Z7XPX
CPU: N918953 eMMC: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV200000000000000A5
DRAM: 4GB SKHYNIX LP3 DIE=8Gb M5=06 N6=03 M7=00 M8=5F
Console [NULL): null
Tools Node Config: DISABLED
Battery OK
Software status: Official
Which ROM should I install? A download link will be appreciated.
Also, how do I flash the blankslash file?
Thanks.

PSMDRT said:
Thank you. I've been trying manually since days. Just a small help, may I know what you'd suggested based on the following details.
AP Fastboot Flash Mode (Secure)
BL: CO.C5 (sha-99aa1c1, 2017-04-01 21:52:26)
Baseband: M8953_8000.128.06.42R POTTER_INDIADSDS_CUST
Product/Variant: potter XT1686 32GB P3B
Serial Number: ZY223Z7XPX
CPU: N918953 eMMC: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV200000000000000A5
DRAM: 4GB SKHYNIX LP3 DIE=8Gb M5=06 N6=03 M7=00 M8=5F
Console [NULL): null
Tools Node Config: DISABLED
Battery OK
Software status: Official
Which ROM should I install? A download link will be appreciated.
Also, how do I flash the blankslash file?
Thanks.
Click to expand...
Click to collapse
You need to flash your regions image, don't know which one that is.

GtrCraft said:
You need to flash your regions image, don't know which one that is.
Click to expand...
Click to collapse
Hi. Mine is Indian variant.

PSMDRT said:
Hi. Mine is Indian variant.
Click to expand...
Click to collapse
Like @GtrCraft says, you need to find your regions image. Can you give me your Build Number? Then i can find the right one for you. It should be something starting with "NPN..."

I also have an Indian variant i.e XT1686 running stock NPN25.137-67-5(latest).
Look for 137-67-5 fastboot ROM and flash that

KingCartman said:
Like @GtrCraft says, you need to find your regions image. Can you give me your Build Number? Then i can find the right one for you. It should be something starting with "NPN..."
Click to expand...
Click to collapse
Thanks, bro. I really appreciate you trying to help me. But, as my phone is soft-bricked, I'm afraid I might not be able to tell you the build number. But, I can help you with some details I have.
AP Fastboot Flash Mode (Secure)
BL: CO.C5 (sha-99aa1c1, 2017-04-01 21:52:26)
Baseband: M8953_8000.128.06.42R POTTER_INDIADSDS_CUST
Product/Variant: potter XT1686 32GB P3B
Serial Number: ZY223Z7XPX
CPU: N918953 eMMC: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV200000000000000A5
DRAM: 4GB SKHYNIX LP3 DIE=8Gb M5=06 N6=03 M7=00 M8=5F
Console [NULL): null
Tools Node Config: DISABLED
Battery OK
Software status: Official

PSMDRT said:
Hi everyone. I'm a new member in XDA Forums. New to Android as well. Prior to this, I used Windows mobile for 4 years.
I bought Moto G5 Plus 32GB variant. Like most enthusiasts, I tried to root my mobile and unlocked the boot-loader using Moto G5 Plus Toolkit. The root was not successful though when I checked using Root Checker. I then flashed my phone with another ROM.
Recently, when everyone was receiving August Security update and that I didn't, I flashed my mobile with another ROM . The flashing was successful. I was able to configure the mobile as well. The software was updating. My mobile never turned on in the booting process. I was sure that I hard-bricked my phone.
Thanks to this thread. I was able to bring back the boot loader to appear on the screen from a complete black-out state.
I then flashed my phone using stock ROM multiple times, but my phone has never booted. All I see is blue-colored Moto screen running on the loop.
Here are the details of my phone when it is in the fastboot mode. I hope you could help me with what needs to be done with these details.
AP Fastboot Flash Mode (Secure)
BL: CO.C5 (sha-99aa1c1, 2017-04-01 21:52:26)
Baseband: M8953_8000.128.06.42R POTTER_INDIADSDS_CUST
Product/Variant: potter XT1686 32GB P3B
Serial Number: ZY223Z7XPX
CPU: N918953 eMMC: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV200000000000000A5
DRAM: 4GB SKHYNIX LP3 DIE=8Gb M5=06 N6=03 M7=00 M8=5F
Console [NULL): null
Tools Node Config: DISABLED
Battery OK
Software status: Official
Any help will be appreciated.
Click to expand...
Click to collapse
so how did you get back your phone into factory state?

Manik7 said:
so how did you get back your phone into factory state?
Click to expand...
Click to collapse
I used this thread.
https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
By the way, my phone is still the same. No progress. Still awaiting answers.

PSMDRT said:
I used this thread.
https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
By the way, my phone is still the same. No progress. Still awaiting answers.
Click to expand...
Click to collapse
You sound like you are having a similar issue to me....
https://forum.xda-developers.com/g5-plus/help/explain-to-please-how-to-install-rom-t3810145/

Related

Moto G4 Plus always returning to bootloader

Hi guys,
So, I got a new Moto G4 Plus, and decided to use it with LineageOS. I followed the guide that I found through the official lineageos website for installing.
However, now the phone is stuck in the bootloader. When turning the phone on, the screen remains black, no matter how long I let it sit. When at any point I press the Volume Down button, I arrive in the bootloader menu. From there I can select "Start" again, screen turns black and pressing Volume Down at any point lands me right back in the bootloader. Any suggestions what I can try?
Here's the text displayed in the boot menu:
Code:
AP Fastboot Flash Mode (Secure)
BL: B1.03 (sha-b44c0ee, 2016-10-21 09:48:34)
Baseband: [bla] ATHENE_RETUSA_CUST
Product/Variant: athene_16mp XT1644 64GB P2A
Serial Number: [bla]
CPU: MSM8952
eMMC: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000007
DRAM: 4GB SAMSUNG LP3 DIE=8GB M5=01 M6=05 M7=00 M8=5f
Console [NULL]: null
Battery OK
flashing_unlocked
Software status: Official
Connect USB Data Cable
I'd be happy to provide any additional information if needed!
Thanks,
luspi
Hmm, which build have you flashed in TWRP?
Are you able to reboot back to TWRP recovery from the bootloader menu (there should be an option, if you use the volume keys, to boot to recovery)?
Thanks for the reply, echo92!
I am able to boot back into TWRP recovery, and re-flashed the same file a few times. I used the most recent 14.1 build from July 24...
EDIT
Okay, it ended up working this time! The only thing I did different this time is to select all the zip files first and let TWRP install them all in one go. I'm in now
Thanks again, echo92!

How downgrade to 6.0

Hi
I want to downgrade to 7.0 to marshmallow but I can't, ever time fail
I follow the guide: "[x force] how to manually..."
And showme <bootloader> preflash validation failed
And with rsd lite: phone returned fail ...
I can't found a guide to downgrade 6.0 for moto x force kinzie
my device says in fastboot:
BL a8.56 (sha-09a6....
Baseband: M8994_1255339.41.01.92R KINZIE_LATAM_DSDS_CUST
Protuct/Variant: kinzie xt1580-ds 64gb P301
Serial number: ZY...
CPU: MSM8994
eMMC: 64gb toshiba.....
DRAM: 3072MB ....
Console: [NULL]: null
Battery OK
Device is LOCKED. Status Code: 0
Software status: Official
Transfer Mode: USB Connected
Sorry for my bad english
Bump!
Hello,
You cannot downgrade your Android version with the Verizon-model Droid Turbo 2. The Verizon-model has the bootlocker locked to a point where you are unable to rollback. Until someone cracks that code, you are stuck with whatever silly updates are pushed out. I feel your pain; I've had major issues since the most recent software update on my DT2.

Bootloader stuck on Downloading when I enter commands

Hi
I'm having a little problem, I initially unlocked my bootloader and installed magisk on my G6 Plus when I bought it. I wanted to upgrade to 9.0 and so tried to flash the new firmware through fastboot. I ended up soft bricking the device and after hours of searching the internet for solutions and trying a lot of different fastboot commands, it suddenly started working again.
It's great that it's working again, however, I'm stuck on OPW27.113-45 and now I can't install magisk or take OTA.
I try going to bootloader and boot into twrp, I get the following command:
C:\mfastboot>fastboot boot twrp-3.2.3-0-evert.img
downloading 'boot.img'...
It basically hangs while sending or downloading anything within fastboot.
I've experimented with multiple versions of mfastboot, platform-tools etc. I have also downloaded multiple firmware versions without success.
I wonder if anyone has come across this problem in the past and has a solution.
I can boot into recovery and could potentially update via adb, however, to do so I need a special update file with signature verification that I can't find.
Ultimately, I want to boot into TWRP, flash Lineage Gapps and Magisk. But with the bootloader "broken" I get stuffed at the first step.
Just some extra information.
I have tried 4 different cables from both usb 2.0 slots and my 3.0 slot. I went and bought a USB c to c cable which also didn't work.
The phone is recognized when I type FASTBOOT DEVICES
Any help greatly appreciated
some more commands and the outcome
C:\mfastboot>mfastboot getvar current-slot
current-slot: _a
finished. total time: 0.001s
C:\mfastboot>mfastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-uefi-bf761ac-180403
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=04 M7=00 M8=11
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: XXXXXXXXXXXX
It hangs here
my bootloader is unlocked, usb debugging is on.
Fixed
Cracked out my old laptop today to give it a go and see if the issue was my computer.
Turns out it was. I've now been able to update and all is good.
gilljohniez said:
Cracked out my old laptop today to give it a go and see if the issue was my computer.
Turns out it was. I've now been able to update and all is good.
Click to expand...
Click to collapse
I've had this same problem and solution, did you get to what is the problem of the PC? Maybe specs or something?
gilljohniez said:
Hi
I'm having a little problem, I initially unlocked my bootloader and installed magisk on my G6 Plus when I bought it. I wanted to upgrade to 9.0 and so tried to flash the new firmware through fastboot. I ended up soft bricking the device and after hours of searching the internet for solutions and trying a lot of different fastboot commands, it suddenly started working again.
It's great that it's working again, however, I'm stuck on OPW27.113-45 and now I can't install magisk or take OTA.
I try going to bootloader and boot into twrp, I get the following command:
C:\mfastboot>fastboot boot twrp-3.2.3-0-evert.img
downloading 'boot.img'...
It basically hangs while sending or downloading anything within fastboot.
I've experimented with multiple versions of mfastboot, platform-tools etc. I have also downloaded multiple firmware versions without success.
I wonder if anyone has come across this problem in the past and has a solution.
I can boot into recovery and could potentially update via adb, however, to do so I need a special update file with signature verification that I can't find.
Ultimately, I want to boot into TWRP, flash Lineage Gapps and Magisk. But with the bootloader "broken" I get stuffed at the first step.
Just some extra information.
I have tried 4 different cables from both usb 2.0 slots and my 3.0 slot. I went and bought a USB c to c cable which also didn't work.
The phone is recognized when I type FASTBOOT DEVICES
Any help greatly appreciated
Click to expand...
Click to collapse
I'm having the same issue, i don't get the fix, just change computer and it should work?
I solved the described issue without changing computer in the following way:
1. Disconnect phone from computer
2. In cmd type fastboot boot twrp.img (or whatever the filename is)
3. Press enter
4. Connect the phone back to the computer
It should then send the img and boot into twrp successfully. Hope this helped someone.

BLOD and cannot enter recovery mode after TWRP or 4 Core img

Hi Guys,
Nexus 6p
BL: angler-03.58
Baseband: angler-03.72
Product: ANGLER-VN2
CPU MSM8994 0x20001
Console: NULL
Battery OK
Device is UNLOCKED
Qfuse status: ENABLED
off-mode-charge: ENABLED
Download mode: DISABLED
I have followed every single thread here and youtube videos and im able to send commands and detect phone through "fastboot"
however i have tried to fastboot
- boot-4Core-bullhead-opm3.171019.013.img
- Oreo4Cores.img
- twrp-3.2.1-0-fbe-4core-angler.img
- twrp-3.3.1-0-angler.img
even after TWRP when I try to access recovery mode it does not run the TWRP, but it bootloop again and again ?
any suggestions
msaithan said:
...Nexus 6p
BL: angler-03.58
Baseband: angler-03.72
Product: ANGLER-VN2
.....
- boot-4Core-bullhead-opm3.171019.013.img
Click to expand...
Click to collapse
I assume according to the entry date of this thread and the missing follow up of your problem, that you by now eventually have figured out where the mistake was made.But by the off-chance that you haven't, did I single the 'keywords' out, by sorting the quote of your OP.
I hope that you didn't brick your phone and could resolve the issue, but realistically do I doubt that. :/

OS for XT1761 Please

I have hours and lots of GB of bandwidth wasted trying every ROM edition i found about "Moto E4", when i try to install it says "...this package is for device xxxxx, this device is perry"
Nothing worked so far also i didn't create a backup and i can't even find how to turn it back as it was
Can someone please help me maybe there's something i can do or any version i haven't seen?
I'm very new i don't have much knowledge about androids but i learn fast and i have huge knowledge on linux/windows.
daraw said:
I have hours and lots of GB of bandwidth wasted trying every ROM edition i found about "Moto E4", when i try to install it says "...this package is for device xxxxx, this device is perry"
Nothing worked so far also i didn't create a backup and i can't even find how to turn it back as it was
Can someone please help me maybe there's something i can do or any version i haven't seen?
I'm very new i don't have much knowledge about androids but i learn fast and i have huge knowledge on linux/windows.
Click to expand...
Click to collapse
run
Code:
fastboot getvar all
Product = codename
securestate = bootloader locked or unlocked
carrier_sku = Model #
ro.carrier = Software Channel
Official firmware
https://mirrors.lolinet.com/firmware/moto
Or use LMSA'S flash/rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my ali using XDA Labs
sd_shadow said:
run
Code:
fastboot getvar all
Product = codename
securestate = bootloader locked or unlocked
carrier_sku = Model #
ro.carrier = Software Channel
Official firmware
https://mirrors.lolinet.com/firmware/moto
Or use LMSA'S flash/rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
Code:
fastboot getvar all
(bootloader) serialno: ZY32298X8N
(bootloader) off-mode-charge: 1
(bootloader) warranty: no
(bootloader) unlocked: yes
(bootloader) efuse: yes
(bootloader) secure: no
(bootloader) kernel: lk
(bootloader) product: WOODS
(bootloader) hwid: 31
(bootloader) version-preloader: 0.1.00
(bootloader) version: 0.5
Thanks to you i found ROM at https://mirrors.lolinet.com/firmware/moto/woods/official/oem/
since my Moto E4 says Woods from fast boot, and on screen reports SKU : XT1761
i've download xt1761_fastboot_woods_oem_user_7.1.1_NMA26.42-11-3_3_release-keys_oem_EMEA
this zip also includes a "recovery.img" is that the stock recovery? i tried to boot it with fastboot but i got this error
Code:
C:\Users\DOPE-PC\Desktop\xt1761_fastboot_woods_oem_user_7.1.1_NMA26.42-11-3_3_release-keys_oem_EMEA>fastboot boot recovery.img
creating boot image...
creating boot image - 11888640 bytes
Sending 'boot.img' (11610 KB) OKAY [ 0.346s]
Booting FAILED (remote: 'invalid kernel address: not lie in memory')
fastboot: error: Command failed
do you have any idea if that's recovery image or something else? also is possible to flash ROM from TWRP or fastboot cli, i tried some other program called "SP_Flash_Tool_v5.1952_Win" but when i open it and try to flash it doesn't connect to my phone :crying:
daraw said:
run
Thanks to you i found ROM at https://mirrors.lolinet.com/firmware/moto/woods/official/oem/
since my Moto E4 says Woods from fast boot, and on screen reports SKU : XT1761
i've download xt1761_fastboot_woods_oem_user_7.1.1_NMA26.42-11-3_3_release-keys_oem_EMEA
this zip also includes a "recovery.img" is that the stock recovery? i tried to boot it with fastboot but i got this error
do you have any idea if that's recovery image or something else? also is possible to flash ROM from TWRP or fastboot cli, i tried some other program called "SP_Flash_Tool_v5.1952_Win" but when i open it and try to flash it doesn't connect to my phone :crying:
Click to expand...
Click to collapse
There's some woods flashing instructions in
https://forum.xda-developers.com/moto-e4/how-to/stock-os-moto-e4-sku-version-xt1760-t3719075
Just for update,
after hours trying i was able to install lineage-15.0-20171216_090858-UNOFFICIAL-nicklaus.zip
however phone stuck in a bootloop, so i gave up and started testing SP flash tool and managed to get stock android back and working as normal.
My point was to get android 9 or 8, if anyone knows or has any idea how to please let me know
i'm talking about Moto E4 (Woods), XT1761,
TWRP Version that's working for me twrp-3.2.2-0-woods.img
other then that i've tested lots of ROM i got none working (was able to install LineageOS 15.0 but ended on bootloop)
daraw said:
Just for update,
after hours trying i was able to install lineage-15.0-20171216_090858-UNOFFICIAL-nicklaus.zip
...
Click to expand...
Click to collapse
Make sure they say woods
Nicklaus is E4 Plus XT1776
https://forum.xda-developers.com/moto-e4/development
Sent from my ali using XDA Labs
sd_shadow said:
Make sure they say woods
Nicklaus is E4 Plus XT1776
https://forum.xda-developers.com/moto-e4/development
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
yeah i tested a lot saying woods none of them worked cause of no SKU match, as far as i've been looking there's no custom ROM for Moto E4 woods, XT1761

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