Play Store doesn’t load - Shield Android TV Q&A, Help & Troubleshooting

I just signed up for YoutubeTV and I’m trying to access the Play Store and get the app but all I get is the spinning blue loading thing. Any ideas what is wrong or what I need to do? This is my only Android device so bit of a novice.

Hdudhdhjs said:
I just signed up for YoutubeTV and I’m trying to access the Play Store and get the app but all I get is the spinning blue loading thing. Any ideas what is wrong or what I need to do? This is my only Android device so bit of a novice.
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What gadget/specs are you using and any modifications to it?

It could had been updating itself but try wiping app's data and cache.
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Related

No connection on store home

Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !
Tman2213 said:
Before you dismiss this as me not googling or doing my research hear me out please. I can't connect to the the play story due to a "connection time out" however unlike ever other post have found my connection timeout is exclusively localized to the Google play store home (i.e. default page that opens when you launch the app). i have flashed at least 7 roms cleanly (wiped factory / formated all the mounts that i should/ dalvik chache and normal chache, etc...) to no avail on both kit kat and jb.
Some one plese help !
Click to expand...
Click to collapse
Strange for sure. When you're going through initial setup are you logging into Google? I'm wondering if your profile is corrupted. Maybe try clearing data from play store and Google services. Are you on wifi or mobile when it's happening?
Sent from my SPH-L720 using Tapatalk
Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.
cruise350 said:
Let me guess, at some point you cleared google services or framework to try to get an OTA. That is one of the problems caused by doing that. You will need to wipe data and cache for the play store and hope that works. Also, try to log into the play store from your computer and try to have it install something to your phone to re-establish your google id with your phone.
Click to expand...
Click to collapse
I have tried wiping like this (how would i go about cleaning up a corrupt account?)
Still unable to connect to home page
I still cant connect to the home store page buti seem to be able to search and go tot the other pages associated with the play store this if very frustrated. Please help if possible i am now on a completely stock ROM
i would try creating a differant account...
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chris-allen said:
i would try creating a differant account...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
i would but i have a ton of info for work on this one. also i called google and now thati am on factory again (which i really dont like) i was able to get ot the store home after being instructed to uninstall updates to the play store. however once i eneded the call and teh store updated again the issue re emerged.
Bump
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How to get Google Play Store without root (Fast & Easy)

If your Fire Tablet is running Fire OS 5 and you want to have the actual Google Play Store to get your Games or Apps paid & Free without limitation, this is final fix we been wait for
Here is the how to video, Enjoy
https://www.youtube.com/watch?v=uAIBOXzeEk4
Also you can get the required apps form here :
http://forum.xda-developers.com/fire-phone/general/fire-phone-how-to-install-google-play-t2977237
Worked for me. Thanks.
Totally works for me. Great job, and thanks.
the new google play services work with os5?
Welcome
cxm170 said:
Totally works for me. Great job, and thanks.
Click to expand...
Click to collapse
I'm glad this was helpful
chriscsh said:
the new google play services work with os5?
Click to expand...
Click to collapse
Yes that right
Guide works, but when I get into Play after entering my user name and password, it just says "No Connection" and gives a Retry button. I've uninstalled and reinstalled everything, rebooted, etc and I keep getting that. My Wi-Fi is on and working. Any ideas?
woolooloo said:
Guide works, but when I get into Play after entering my user name and password, it just says "No Connection" and gives a Retry button. I've uninstalled and reinstalled everything, rebooted, etc and I keep getting that. My Wi-Fi is on and working. Any ideas?
Click to expand...
Click to collapse
are u download the new version gapps?
try lower version
i found some update gapps not work (show msg no connection)
Nice work!
I posted a similar way to get Google Play working without root on Fire OS 5, and a mod asked me to remove links, but it seems the mod deleted my post. Great work anyway.
chriscsh said:
are u download the new version gapps?
try lower version
i found some update gapps not work (show msg no connection)
Click to expand...
Click to collapse
I used the version in the guide. Do you know if there is a compatible, older version linked somewhere?
woolooloo said:
Guide works, but when I get into Play after entering my user name and password, it just says "No Connection" and gives a Retry button. I've uninstalled and reinstalled everything, rebooted, etc and I keep getting that. My Wi-Fi is on and working. Any ideas?
Click to expand...
Click to collapse
I'm having the same issue. Anyone find a fix?
This only works on the 5th Gen 7" Model. Will not work on the 7" HD Model.
Cool. I am mostly looking to install some good weather app and turn my tablet into an always on weather station. Being my first Fire tab I'm not really sure how to get there. But this looks like a path for me!
I'm thinking I just want to install SOme weather app (there are a bunch) and set it up to never sleep, and always run the app when tablet boots (there are several apps in the play store that do this).
Any thoughts for a newbie?
woolooloo said:
I used the version in the guide. Do you know if there is a compatible, older version linked somewhere?
Click to expand...
Click to collapse
I just tried this guide on my Fire HD6 was on 4.5.5 I updated to 5.0.1 and I got this guide to work. Now I'm selling my 3DS on Wallapop.
only problem is right now is I think Google Services needs an update but I'm afraid to update it.
XisThatKid said:
I just tried this guide on my Fire HD6 was on 4.5.5 I updated to 5.0.1 and I got this guide to work. Now I'm selling my 3DS on Wallapop.
only problem is right now is I think Google Services needs an update but I'm afraid to update it.
Click to expand...
Click to collapse
Just got my 6HD running 4.5.5 and it didn't work. Basically saying it can't connect. Though it is clearly connected.
Any ideas?
inwisso said:
If your Fire Tablet is running Fire OS 5 and you want to have the actual Google Play Store to get your Games or Apps paid & Free without limitation, this is final fix we been wait for
Here is the how to video, Enjoy
https://www.youtube.com/watch?v=uAIBOXzeEk4
Also you can get the required apps form here :
http://forum.xda-developers.com/fire-phone/general/fire-phone-how-to-install-google-play-t2977237
Click to expand...
Click to collapse
Sent from my SM-T810 using Tapatalk
RedBullet said:
Just got my 6HD running 4.5.5 and it didn't work. Basically saying it can't connect. Though it is clearly connected.
Any ideas?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
You have to update to OS 5 first.
drmclove69 said:
You have to update to OS 5 first.
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Click to collapse
Should I get an Ota? Or do I need to do something?
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RedBullet said:
Should I get an Ota? Or do I need to do something?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
Yes you have to sign up for the developer program to get the update. Sign in to amazon and then go to this link https://developer.amazon.com/public/solutions/platforms/android-fireos and on the right side is a orange developer sign up button. Follow through those steps and you'll get the update.
inwisso said:
If your Fire Tablet is running Fire OS 5 and you want to have the actual Google Play Store to get your Games or Apps paid & Free without limitation, this is final fix we been wait for
Here is the how to video, Enjoy
https://www.youtube.com/watch?v=uAIBOXzeEk4
Also you can get the required apps form here :
http://forum.xda-developers.com/fire-phone/general/fire-phone-how-to-install-google-play-t2977237
Click to expand...
Click to collapse
I have done everything that is shown in the video but Google Play have written that there is no connection, but Wi-Fi turned and worked. Tell me please what I need to do. Sorry for my bad english

Apps crashing on Shield Android TV 5.1, How can I use Logcat?

Hi guys,
Ever since I upgraded to Android N on my Shield Android TV, many apps don't run anymore. A good example is the Xfinity Stream app. Used to work on marshmallow but now it crashes as soon as the app is launched. I have encountered this same behaviour with other apps that worked fine under Android M.
Does anyone know how I can access logs with logcat on Android N on the SATV?
I want to launch the app and as soon as it crashes. I want to check the logs to see if I can find out why these apps are crashing.
Another issue that I'm having is with the DirecTV app, only the DirecTV for Tablets app runs, the normal app crashes and it used to work under Android M.
However the Tablet version makes the Shield unresponsive and it tells me that the DirecTV app is not responding, then it tells me that the System process is not responding and I have to do a hard shut down. I have tried to load a fresh image but it does not seem to fix the issue. I'm hopping to find out what is causing the issues with the logs if possible.
Are you using Adopted storage? did you restore apps data?.
If you did not do a factory reset after upgrading then it is highly recommended to do so.
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Clear cache in settings. Worked for me.
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New to Android, how do I root a Nvidia Shield TV (2017)?

I might as well be a complete noob again because I haven't rooted an Android device since I had an HTC Rezound which had an application on the computer or phone, if I remember where all you did was click on the options and it did everything for you.
I just picked up a NVIDIA Shield TV (2017) yesterday and noticed that it doesn't have the full Google Play Store among other things that I miss.
I was just curious if there is an official way or a way that works to root it now? It would be awesome to add any app/apk that you want from the Google play Store or side loaf but yet still keep the important stuff from the Shield TV, like GeForce NOW. Full Android OS expirence. I've checked out the forums here for the Shield and I'm a little overwhelmed, don't know how to even start or where? If someone wouldn't mind helping me out and getting me started I would greatly appreciate it.
?
pensburgh said:
I might as well be a complete noob again because I haven't rooted an Android device since I had an HTC Rezound which had an application on the computer or phone, if I remember where all you did was click on the options and it did everything for you.
I just picked up a NVIDIA Shield TV (2017) yesterday and noticed that it doesn't have the full Google Play Store among other things that I miss.
I was just curious if there is an official way or a way that works to root it now? It would be awesome to add any app/apk that you want from the Google play Store or side loaf but yet still keep the important stuff from the Shield TV, like GeForce NOW. Full Android OS expirence. I've checked out the forums here for the Shield and I'm a little overwhelmed, don't know how to even start or where? If someone wouldn't mind helping me out and getting me started I would greatly appreciate it.
?
Click to expand...
Click to collapse
You can side load already out of the box. You'll need to install chainfires sideload launcher to open them. You'll also have problems when updating to New official updates. I personally can find everything I want without root or full Android os.
I can't help you root as I haven't done it yet. Just sharing my opinion.
Sent from my Nexus 6P using Tapatalk
Thank you for the quick response, I'll try some of the stuff you said. I just want to be able to sideload APK files that I download on my PC as well as to install all apps from the Google Store that currently I can't due to Shield limiting what you can install like Chrome, etc. I'm guessing I just place APK files on a USB drive, plug it into my Shield and use ESexplorer to install? Then some kind of Launcher to open the apps? I read that most sideloaded apks won't show up on the main screen?
Acid0057 said:
You can side load already out of the box. You'll need to install chainfires sideload launcher to open them. You'll also have problems when updating to New official updates. I personally can find everything I want without root or full Android os.
I can't help you root as I haven't done it yet. Just sharing my opinion.
Sent from my Nexus 6P using Tapatalk
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Click to collapse

KOTOR troubleshoot

Hello,
Hope I am posting in the right place. This is the one game I wanted to get going on switch android. Has anyone got this game to run? I validated all the files and it loads up but gets stuck at the kotor logo screen.
Any ideas to get it working or does anyone know why it wouldnt work? So far Ive tried GLtools to spoof gpu/cpu in an attempt to get it to maybe work but no luck there either.
Thanks
kotorlover said:
Hello,
Hope I am posting in the right place. This is the one game I wanted to get going on switch android. Has anyone got this game to run? I validated all the files and it loads up but gets stuck at the kotor logo screen.
Any ideas to get it working or does anyone know why it wouldnt work? So far Ive tried GLtools to spoof gpu/cpu in an attempt to get it to maybe work but no luck there either.
Thanks
Click to expand...
Click to collapse
I havent tried it yet but did you have google play services installed? Or play games service.
nielo360 said:
I havent tried it yet but did you have google play services installed? Or play games service.
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Click to collapse
Great ideas, both appear to come installed with the 8.1 switch android and I made sure they are up to date. Seems to be another problem getting it working.
Didn't tested but my hint is try using gltools to spoof another hardware to the game. Helps when I wanted to run rr2 in my s8, and seems that people are getting fortnite to work using it.
Working great for me, didn't have to spoof anything or do anything special, works right out of the box. In-game screenshot here.
Maybe try waiting a bit on the splash screen, it takes about 30-45 seconds for me to load up.
spenat said:
Working great for me, didn't have to spoof anything or do anything special, works right out of the box. In-game screenshot here[/URL].
Maybe try waiting a bit on the splash screen, it takes about 30-45 seconds for me to load up.
Click to expand...
Click to collapse
At least I know it can work. Thats strange mine wont get past the boot logo. I downloaded it from the play store current version.
My sd card seems fast enough android assistant says boot time is 2:00 to load into android and everything seems fast. Whats your boot time about?
Ya I can't get past the boot logo either. Always crashes when I push a button on a joycon or just hangs there till I exit. @spenat how did you install the game?
Absolutely nothing special: Just installed it from Amazon Appstore and played. Nothing more, nothing less.
Now that I think of it: Maybe there is a different version in Amazon Appstore, than on Google Play..?
Play store, Amazon app store and downloading the apk all cause the same issues. @spenat did you install shiedlier, magisk or the joycon fix?
I have installed following mods/updates:
- Shieldifier (and updated the Nvidia App)
- Magisk (latest)
- Joycon fix
That is it, not sure if it could have any impact on that.
Weird, nothing I do can make it work
If it's of any help, my KOTOR version is 1.0.9.
I have also recorded a short "test" video of the loading time (and a very short portion of gameplay).
What menu or app are you using to open the file?
It's a launcher called "ATV Launcher".
So I have bought it from Google and Amazon. Downloaded patched version. Clean wipe and fresh install on a new SD card. And nothing. Just hangs at the logo forever,
Same issue here, crashes on boot logo.
A thought, have you tried noting without the joy cons connected?
What KOTOR version are you using? Maybe try side-loading the KOTOR app (look for version 1.0.9).
I haven't tried launching the game without the joycons connected, will try and report back.
I have tried the 1.0.6 on google play, 1.0.7 on amazon, 1.0.9 underground and a bunch others and all do the same thing
hmph just hangs here too is this guy trolling? not cool gonna try atv launcher
just tried no luck there either.
Are you logged into the amazon game service? it wont let me do that...
do you also own this on a legit shield?
I am not "trolling", you can watch my video above - the game is working fine for me... No, I am not logged into amazon game service.
Also no, I don't have the game on Shield device, I don't even have one. I have it in Amazon Underground app store since a long time ago.

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