I tried searching and found how to reset the device (volume down and power), however, that and all the other combinations have yielded me nothing.
Verizon is sending out a new phone, however, I'd like to be able to recover pictures and text messages that are stored on the device and not on the Micro SD card.
Any ideas?
Black screen of death with green led on
leifyguy said:
I tried searching and found how to reset the device (volume down and power), however, that and all the other combinations have yielded me nothing.
Verizon is sending out a new phone, however, I'd like to be able to recover pictures and text messages that are stored on the device and not on the Micro SD card.
Any ideas?
Click to expand...
Click to collapse
Same problem by me. The phone is completely non-responsive to button presses, but green LED is on.
Same
Could you do something?
Related
Hello everyone
I have a serious problem here, was about to give up on the phone but there seems to be some hope out of this mess.
Okay, I was doing a task 29 through HSPL4.exe when it stuck up at 24% and gave Rom update error, (details read something like there has been a communication error etc.). The phone screen showed the Rom update failure screen , when I reset the phone it doesn't power up at all. No bootloader, no vibrations or LEDs, nothing.
Only, when I press the red (end call/ power) button and then press volume up for some time, the phone vibrates twice and the green LED lights up, thats it, the screen remains blank.. When I connect it to USB, my PC detects it, but asks for a driver that I don't seem to have, although I do have Activesync installed (i'm using XP).
Please somebody, get me out of this mess, I'd be so grateful.. Thank you.
Did you try booting into that one screen, forgot its name
....the rainbow screen
do u have hd2 toolkit? btw...if you can get into your bootloader there is definitly hope. long live hd2!!!!!!
I am having the same issue however mine came about when my hd2 got wet after that all it does is vibrate once and nothing happens the LED comes up for like a sec and nothing else happens...
Yeah, it doesn't go to the bootloader when I press the vol down button. But it is detected by my computer when I connect it to USB, isn't there a way it could be recovered thru there somehow?
okay so i left my phone sitting for a while and now it vibrates the bottom buttons turn on when i touch them and the led is in orange and my computer recognizes it too but no display at all....
This phone just broke after 3 months of use. Since I brought it off of amazon as unlocked, I do not have warranty on phone. The phone was not dropped nor water-damaged. It was sitting on the table and suddenly experiencing problems with lag. I proceed to turn off and try to restart phone.
The phone does not boot when I press the power button.
What I've tried:
case 1: I removed SD card, removed battery and removed USB cord. Press power button for 10 seconds. Put back battery and press power button
result 1: LED light on. The phone vibrates 5 times. Remains in black screen
case 2: I called my phone number from another phone
result 2: Straight to voice mail. This indicates the software did not even boot up. Hardware display is not the issue here. Most likely a Software issue.
case 3: I hold volume down key and power key to attempt hard-reset
result 3: LED light on. The phone vibrates 5 times. Remains in black screen
Since I routinely backed up my phone data. Last time I've checked (~4 days ago), the SD card was not nearly full. It was approximately 25% used space.
PLEASE HELP!! YOUR HELP WILL BE APPRECIATED!
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
dustbyter said:
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
Click to expand...
Click to collapse
No. The screen was all black. But fortunately, the phone was able to turn on after some trial and error.
You remove the battery and USB cord. Then while pressing (and holding) the home button key, you put back in the battery and press the power button. To hard reset, you must press volume down key, home key, and power key at the same time.
Glad that you got your phone working!
Mine continues to remain dead
I had this problem a few months back at first i too thought the phone was dead - but it did make boot vibration noise - but the screen would always remain "black" but after some time and after going into a very dark room i was able to see that the screen was not black, but that the backlight went out on it -- after having my screen replaced the phone now works fine - think i was using cm7 at the time.. hope this might help
Thanks for this tip! I'll check on the phone I had as well. I got to get it back from my buddy.
I looked at the forums and all over google today for more than 6 hours trying to fix the phone to no avail. Basicly what happened, my phone froze after was droped and after restarting throu power button it got stuck on boot loop. So i dowloaded Huawei P9 Lite VNS-L31 model firmware and tried to instal throu SD card with volume up/down and power button option. It didnt work i got error message saying that it cant update becouse software doesnt comply with this version. And after that my phone went down. It is now completely unresponsive. Screen is black and a red light is on all the time ( not flashing ). Put it in charger no images appear. Try to press power button for 10 seconds. Red lamp dissappears for a second and comes back and no response from the phone, screen still black and no vibrations or sounds. Can access any of volume down or up power button menus. Its like the phone is dead but only the red lamp is on. Any idead whats wrong with the phone? Now i cant even try to wipe the phone or install new software couse it just doesnt despond only the red light turns off for a second when holding the power button for some time and comes on and no response from the phone.
Hey, I have the same problem. Did you manage to find the solution to it?
Hello. My phone does not boot. I did no modification to the software and i was using it just as a daily driver. When i press the power button the notification led lights up red-green-green and loops 3 times. When i connect it to my pc i see "㌲㔴㜶㤸" in the device manager. Key combinations like power on+ volume up or down does nothing. I already checked out this thread but did not help (https://forum.xda-developers.com/p8lite/help/huawei-p8-blinks-red-green-green-red-t3546038). I only need to get my data out of the phone. I don't care if it works again or not. How can i access my data? Thank you.
I tried to enter recovery mode on my S7 Edge, using the power and volume up buttons, but the phone would restart and crash, repeated a few times.
Now my phone has a light blue indicator and a black screen, Google says that a light blue indicator means a failing motherboard.
The phone is currently unplugged, and still in the same state. (I have already tried to turn off the phone by holding the volume down and power buttons).
Someone help please, it's the phone's 2nd motherboard, and the guy who replaced it the first time said it would be difficult to get another.
I imagine this could be caused by a broken or loose connector. Also the guy could have put in a heavily used board that was already close to failing. Try connecting it to your computer and check what it shows up as. Was the phone ever water damaged by any chance?