Repair Broken USB port - Moto G4 Plus Questions & Answers

I just bought one of these from Kijiji. Tested everything out, handed her the money, only to find out it is a pain in the ass to charge. The port feels loose and the corn has to be in perfectly to get it to charge. I'm mid contract and totaled my other phone, BlackBerry Priv, so I thought I'd try and save some money. I thought wrong.
Is there anyway to repair the port? The rest of the phone looks almost new and I'm impressed how much faster this phone seems than my Priv with the same apps on it.

rkonert said:
I just bought one of these from Kijiji. Tested everything out, handed her the money, only to find out it is a pain in the ass to charge. The port feels loose and the corn has to be in perfectly to get it to charge. I'm mid contract and totaled my other phone, BlackBerry Priv, so I thought I'd try and save some money. I thought wrong.
Is there anyway to repair the port? The rest of the phone looks almost new and I'm impressed how much faster this phone seems than my Priv with the same apps on it.
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When you say you were wrong, what do you mean?. Did you try soldering the port?

andrescm said:
When you say you were wrong, what do you mean?. Did you try soldering the port?
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Not yet, that's going to be my last option. I can't do it myself, but have a friend that says they can. The really strange part is the cord it came with seems to work ok, but every other cord won't. It isn't the original one either. It's a 10' generic cord, but it seems to work. It's just a pain to keep carrying my cord around everywhere so I can charge my phone.

rkonert said:
Not yet, that's going to be my last option. I can't do it myself, but have a friend that says they can. The really strange part is the cord it came with seems to work ok, but every other cord won't. It isn't the original one either. It's a 10' generic cord, but it seems to work. It's just a pain to keep carrying my cord around everywhere so I can charge my phone.
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If you have a cable that works good, then it's a good sign!. Do you feel it a bit "harder" to put in place?. It might be that the two small "legs" below the connector protrude a bit more so they push more against the female connector inside the phone, or maybe the golden pins inside are of better quality. You could try bending them carefully with a needle, always on the cable. Don't touch the phone!

andrescm said:
If you have a cable that works good, then it's a good sign!. Do you feel it a bit "harder" to put in place?. It might be that the two small "legs" below the connector protrude a bit more so they push more against the female connector inside the phone, or maybe the golden pins inside are of better quality. You could try bending them carefully with a needle, always on the cable. Don't touch the phone!
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The working cable definitely feels tighter than the others. I've had a look at the pins on the phone and the other cables with a hand lens. The phone definitely has some damage to it, but the pins look to be intact. My cables, for the most part, are almost new and in good shape, but the 'legs' don't seem to stick out as far. I guess for now, I'm going to stick to using the one cable, I may try to buy the same name brand as a second and see if that works.
Thanks for the help.

You are welcome!. Good luck!

Related

Phone struggling to charge.

Hello everybody. Recently, I had my phone go under a repair which involved opening up the entire phone just to replaces the mini usb port, which was detached from the phone and was trapped inside, losing its ability to charge.
Now, another problem has arisen. The phone has problems charging with wires compatible with its port. When I connect to it to charge via usb, it was plug-n-go, all good. For some unknown reason, it suddenly came under the issue that I need to shift the usb up,down, left, right, and slightly bend it the inside. Now, the original charger doesn't work because it broke, leaving the usb charger as the only option. I can't understand why my HTC Wizard is having this problem,and it's very frustrating. I paid sixty dollars for the repair on the USB, and it seems it hasn't done anything except reattatch it. Any suggestions?
Hey Infinity M,
By your description, it looks like the soldering is a bit loose, thus you have to shift the USB.
Have you tried with different chargers and cables?
If you wish (at your own risk), get a thin screwdriver or something like one, then apply a small force to all directions at the border of the Wizard's USB. Watch if it moves with any pressure, as that will indicate a loose solder.
Good luck, man!
nandobang said:
Hey Infinity M,
By your description, it looks like the soldering is a bit loose, thus you have to shift the USB.
Have you tried with different chargers and cables?
If you wish (at your own risk), get a thin screwdriver or something like one, then apply a small force to all directions at the border of the Wizard's USB. Watch if it moves with any pressure, as that will indicate a loose solder.
Good luck, man!
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Thank you for your sufficient reply. I have not tried a different cable, and I have checked the Wizard's USB. I'll have to try another cable to check if it works. Do you know where I can buy a charger for a cheap price. Thanks!
Edit: Heh, I realized you're the same person making that HTC Obsidian Case, I'd love to pay you for it lol.
Infinity M said:
Thank you for your sufficient reply.
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You're welcome
Infinity M said:
Do you know where I can buy a charger for a cheap price.
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That's a hard one. I would send you straight away to eBay, lol, but I guess you can take a look at some local stores near you. It doesn't need necessarily to be a Wizard's charger. In fact, any charger for a HTC device that uses the same battery will do (the Tytn's I guess). Or you can check the charger label and see if it meets these requirements:
INPUT: 100-240V~0.2A
OUTPUT: 5V, 1A (this one being the most important of all)
Infinity M said:
Heh, I realized you're the same person making that HTC Obsidian Case, I'd love to pay you for it lol.
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Dude, I'm almost conving myself to make more than one, lol!
Again, good luck man!

USB Connector is loose, no, its not the phone side.

Well. I haven't taken the phone apart no. However it was replaced with a brand new one. The connector stays connected when inserted into the phone but its very loose, like something is in the usb well.
Its all clean, and after getting the phone replaced with a new one and it feeling the same.. Its something in the cable I guess, but its so small I can't see anything in it, but I am pretty sure its clean.
Are the micro USB cables known in general for doing this? Seems to be sort of common, however looks like the phone portion gets busted.. This one has never been abused.
No, my microUSB fits well and there was never a condition when it became loose as you said. Are you using the stock cable that came with the phone? If not, then there are different cables fitting with different stress levels, maybe the one you've got is somewhat loose.
Hamsn said:
No, my microUSB fits well and there was never a condition when it became loose as you said. Are you using the stock cable that came with the phone? If not, then there are different cables fitting with different stress levels, maybe the one you've got is somewhat loose.
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Yes, it is the cable I got with the phone. As well, I apologize for not updating, my wife and I went out and purchased her an HTC Thunderbolt. I tried the cable that came with that phone and it fits in the phone solidly.
So I will be replacing my cable for it. I've just never experienced a cable end that got loose like this, especially when as far as I can tell, it is clean with no debris in the connector.

WTF wall charger?

Got myself a new Transformer. Unboxed. Looks gorgeous, but wait... the two bits that make up the wall charger don't seem to, you know, slot in? It's very loose, and when plugged in doesn't do squat all. No charge. Am I being an idiot and not fitting one piece to the other right, or do I go back to the shop to get a replacement? :/
It snaps together, and when I got mine it was a pretty snug fit. So you may have to apply a little force, but it does snap together.
Right, the problem is that however much force I apply, the thing doesn't want to snap in. I've been googling like mad to see if anyone else has this problem and did find this one chap with the same trouble; he ended up having to ask the shop to swap it.
When I got mine it was already together
I had to press with what I would deem as an 'unreasonable' amount of force to get them to snap together. Just FYI.
Lucky you. Sigh.
I've even tried to charge with my Samsung Tab's wall adapter. No goddamn luck. Fail, ASUS, fail.
grainysand said:
Right, the problem is that however much force I apply, the thing doesn't want to snap in. I've been googling like mad to see if anyone else has this problem and did find this one chap with the same trouble; he ended up having to ask the shop to swap it.
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Can you take a pic?
I was going to upload the pics, but I followed advice given in another thread and--using enough force I thought I was about to break them--bent the prongs outward. Voila: it now snaps in and charges. Still a bit of a fail on ASUS for not shipping the two pieces already joined, or better yet make the wall adapter a one-piece affair. Ah well!
This happens to everyone. You really need to FORCE it. There's no particular technique that worked for me, just slide and apply a lot of pressure...you only need to do it once, thankfully.
yeah the amount of force required to put that thing together is insane. after about 5 minutes i grabbed something heavy and just started pounding the thing to death with it until it clicked in lol
That is the one area of the transformer that has disappointed me so far, the charging systems. I didn't understand why the unit wasn't assembled in the box... why I can't charge via usb...and why the cable is so short.
Other than those gripes, I love this thing!!
akashhhhh said:
This happens to everyone. You really need to FORCE it. There's no particular technique that worked for me, just slide and apply a lot of pressure...you only need to do it once, thankfully.
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*giggles childishly*
nebrando said:
...and why the cable is so short.
Other than those gripes, I love this thing!!
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Seriously the cable length is ridiculous
Sent from my Transformer TF101 using XDA Premium App
Heh, I wedged a coin between the prongs to bend them a bit. Thanks everyone for the suggestions, though.
The Samsung Galaxy Tab's cable is also stupidly short. A trend, I guess?
Mine took some force but it wasnt like i had to stand on a table to make it work.
grainysand said:
Still a bit of a fail on ASUS for not shipping the two pieces already joined, or better yet make the wall adapter a one-piece affair. Ah well!
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I could see pre-joined but not a one piece affair. I like that its modular because that means you could get plug adapters that could make it fit any country you move to. This is how it should be with mobile devices.
grainysand said:
Heh, I wedged a coin between the prongs to bend them a bit. Thanks everyone for the suggestions, though.
The Samsung Galaxy Tab's cable is also stupidly short. A trend, I guess?
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Apparently so is the Iconia's cable. Very strange, as if they expect us to build a little charging stand next to an outlet just for these Android tablets. Somewhat easily solved with a USB 3.0 extension cable, but it's an ugly solution (at least for me, my extension is blue).
not assembled because it's modular and different countries have different adapters. They are wrapped separately and the only variable in the box.
Also, the oem ipad adapter should provide plenty of oomph to charge and comes with a long cord from outlet to charging unit. Again, not as nice and neat as a normal two piece charger and cable, but neither as the add one. Plus, the apple one is modular too and can take a regular one piece like the one on the asus if you don't need the extension cable or if someone comes out with a longer stock cable.
Weird, mine came already assembled from Best Buy.
I do remember my GTablet came with the adapter apart, but that was easy to put together.
Hell I didn't even know it was in 2 peices, got mine yesterday from Newegg and it was already together. Yes the cable length is a joke but I heard about that earlier this week and ordered a 6 ft USB3 cable extension from monoprice for like $4 and it got here today and using it now to charge mine and it's working fine, highly recommended!
Yeah mine was pre-assembled, got mine Monday of this week (and it was brand new stock). Maybe they're doing that on the newer units. I have no idea how I'd ever get it apart if I needed to, I tried and the two pieces are very tightly attached.
The cable... yes the cable is crazy-short. So if you want to use a USB extension, it has to be a USB 3.0 one?

5.9 ft Power Cord

http://us-store.acer.com/product.aspx?prodid=132&catid=11
I saw this on another forum and didn't see any word about it here hope that it helps.
I purchased this yesterday. Not bad pricing for the manufacturer. Just didn't like paying ten for shipping.
ogram said:
I purchased this yesterday. Not bad pricing for the manufacturer. Just didn't like paying ten for shipping.
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yeah, that $10 killed it for me. I'll just continue using the cheap $2 extension cord.
This is nice and all, and thanks, but I wish there was a reliable third party 10-12 foot charge cable, so I can sit a LITTLE bit farther from the power outlet. Thanks though, may look into getting an extra.
Drewwilliams2011 said:
This is nice and all, and thanks, but I wish there was a reliable third party 10-12 foot charge cable, so I can sit a LITTLE bit farther from the power outlet. Thanks though, may look into getting an extra.
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I'm afraid it wil turn out to be a DIY for me
Klemmer1 said:
I'm afraid it wil turn out to be a DIY for me
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That's exactly what I did because it was cheaper and quicker. I definitely could have crimped the cables better but I wasn't going for an award winning cable here. Still, everything works perfectly fine and I have a much longer cable.
(Pics taken with my DInc2)
rivera82falcon said:
That's exactly what I did because it was cheaper and quicker. I definitely could have crimped the cables better but I wasn't going for an award winning cable here. Still, everything works perfectly fine and I have a much longer cable.
(Pics taken with my DInc2)
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So its just one single wire? I have heat shrink and sure i could do the same.Does it have to be that thick of wire? Some times you seen wires that are two.
blueis300 said:
So its just one single wire? I have heat shrink and sure i could do the same.Does it have to be that thick of wire? Some times you seen wires that are two.
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two leads inside i'm sure. I'm planning on doing this as well.
So is if its 2 seperate wires and I only see one blue so how does that work?
blueis300 said:
So is if its 2 seperate wires and I only see one blue so how does that work?
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If I were you I would not attempt this delicate procedure since you have obviously never opened up a wire casing, let alone splicing one together.
Sent from my A500 using xda premium
CyaN1de said:
If I were you I would not attempt this delicate procedure since you have obviously never opened up a wire casing, let alone splicing one together.
Sent from my A500 using xda premium
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It has been some time since I've done something like this is true. I have all the things needed to do something like this but wanted to verify. Thank you for your wise knowledge in this matter. In will make sure I have an different way to change if I make a mistake. Also what made his choice in the gauge wire he used?
I bought one from PWR+ recently. Have only used it for a day now, but it appears much better than another one I bought a while ago, which in fact disintegrated rather quickly.
Sturdy build, longer cord than the OEM charger, plug fits better.
Search for "PWR+® AC ADAPTER CHARGER FOR ACER ICONIA A500-10S16U A500-10S61W A500-10S32U TAB" on e-bay.
I have the 6ft factory charger, after breaking the tip on the original one. It works fine but it's still a little too short. If I can get a new tip, I'll make a really long one out of the broken one.
silly ***ed cord
I know, right? What gives with the cheesy 18 inch power cord Acer sends out with their iconia?
I didnt know they made a longer cord till reading this thread. Seems any PSU that provides the amp and watt rating would work. (old laptop cords dont work since the business end doesn't have that round connector.
I agree with some others; the two buck extension cord is a value buy.
ten bucks for shipping? guess that is how they pad out their costs...

[Q] loose charging port

I have seen a few post showing that people are noticing their power port on the phone is loose or wiggles, can those of you with an S4 check to see if this is the case or is the connecting good?
wallstreet123456 said:
I have seen a few post showing that people are noticing their power port on the phone is loose or wiggles, can those of you with an S4 check to see if this is the case or is the connecting good?
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Mine wiggles. I even took it to the store and the demo ones all did it. Funny thing is, it only seems severe with the white cable the phone came with. I have a black micro and it seems very snug. I just might use that.
The white one, when plugged in wiggles back and fourth and up and down. The port itself is a tad loose but when 4 of the demo ones at the store wiggled I had a piece of mind.
It's normal. Some people won't even notice it and will say theirs is fine, when in reality it does wiggle. Charges perfectly fine.
also remember there are clips on the cable itself, those start to loose their 'tightness' as well and can be responsible for the loose feeling. I've recently purchased some monoprice cables and fit very sung, but in about a year or so, this port will loosen up, which is hands down one of the biggest adv over the one, we can replace this port when it does go.
datrumole said:
also remember there are clips on the cable itself, those start to loose their 'tightness' as well and can be responsible for the loose feeling. I've recently purchased some monoprice cables and fit very sung, but in about a year or so, this port will loosen up, which is hands down one of the biggest adv over the one, we can replace this port when it does go.
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But this is a NEW device how can it already become loose.
my point was simply that it's not always the port, it often times can be the cables. if you have a brand new cable and port, i would expect it to be tight, but if the cable is not known/designed to be tight, it might not be the port. I'm using brand new monoprice cales, not the supplied white one, and i'm finding that while there is a little leeway in the base of the connection (which is a good thing) the cable is well secured in the port, meaning it's strength to pull it out/push it in, that should be your judge of port connection, not the wabble in the base. The wobble in the base is actually a good thing, it's not frequent your phone is on a flat surface while charging, and often times the cord is pulling off the side of a table or counter top, this creates pressure in the port. if you've taken physics you understand the concept of levels and mechanical advantage. by giving it a bit of leeway, it lowers the point of lever, and creating less stress on the internals of the port compared to one that has a very snug fit. the only time i would be concerned about the loose port is when it's becoming easier to pull it in/take it out (like throwing a hot dog down a bowling alley
Mine is very solid

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