Database Users

[Q] Broken USB Port

Soo... I think the USB port on my T-Mobile HD2 is gone. I can feel it jiggle around when I plug in a USB cable... that and nothing happens when I do. No charge, no USB notification, nothing. Not even plugged directly into the power adapter.
My question is whether anyone knows any way to repair the phone for cheap? I've taken the phone to several cell phone repair shops, but no one can do anything without sending it off to HTC. If they do that, then HTC will charge me a crapload because the custom software on the phone somehow must've caused a hardware problem. Because the USB port is broken, I can't flash back to factory, soooo... there's nothing I can do there either.
Any help or advice would be appreciated. Thanks!

My first and only suggestion is to look for the not working phone body of HTC HD2 at ebay.com or similar. If You have some manual skills it wouldn't be so hard to replace it by Yourself. Of cause it is almost open heart surgery but it is possible to do by DIY.
If something like this would happen to me I would do so. You can look for only micro USB port to take it away from other non-working device like old camera or mp3 player or other phone.
Why they decide to use mcroUSB instead much solid miniUSB i don' know.
You can also look for micro USB connector
here

You can put a stock winmo rom (LEOIMG.nbh) on the root of your sd card and boot up into bootloader by holding the volume-down button while booting. Then the bootloader will detect the .nbh and ask you to press a certain button to install it. Then you can send the phone off to htc, it will be completely stock.
-HD2 Android-

huggs said:
You can put a stock winmo rom (LEOIMG.nbh) on the root of your sd card and boot up into bootloader by holding the volume-down button while booting. Then the bootloader will detect the .nbh and ask you to press a certain button to install it. Then you can send the phone off to htc, it will be completely stock.
-HD2 Android-
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Wish I could, but apparently the cell phone repair shop that tried to fix my phone decided to tell HTC about my custom ROM though he told me he would be doing the repairs (only reason I left the custom ROM on there). But they actually decided to ship it to HTC. HTC decided to record the serial number so I can't send back to them anyways. =/
About the DIY repair. Would it just be a case of re-soldering the USB port back on the phone? Or is it something more technical? I'm asking because the cell phone repair shop I tried out said that they needed to replace that entire board. AFAIK, that board is the mainboard. Doing so would require buying another HD2 body, but I'm afraid that would cost far too much as I am a college student with ridiculous school fees and a very low income.

1: aww dude that sucks, they got you by the serial #
2. I have a broken micro-usb too, saw the disassembly vids, and it looks to me that the m-usb port is attached to the mainboard, and you have to consider too that if you try this as a DIY project, people have had wifi coax become damaged, lcd/digitizer damage, who knows what else from 'professional' repairs, let alone doing it yourself.
2 options, get a card reader and an external hd2 battery charger (and preferably a spare battery), or have the micro-usb port fixed by someone else or by your self.
The external charger and spare battery is cheaper by far, i paid only like $8 for each, and it's surprisingly reliable and practical.
Hope i helped
-HD2 Android-

i would totally call out on that shop and demand they fix it, since they ruined your warranty by sending it off to htc without your consent..
also, search on ebay, theres a cellshop in texas that repairs the port for $50, you mail it to them takes about a day and they mail it right back.

That sucks...I feel like the micro USB on my hd2 is about 2 die...if the phone moves at all connection and charge is lost. why oh why did these bums pick micro USB there's got 2 b a reason
To me is a serious design flaw...I mean its only a matter of time b4 the micro USB will fail on each and every hd2 regardless of how much u baby it device (which most of do)...after a certain number of charges the port goes bust
IMO the micro usbs put 2 much pressure on the port itself it's simply not big enough/solid enough of a connection to support the weight of the wire itself and over time gravity loosens and destroys ur port until u can't even.charge
Sent from my HTC HD2 using XDA App

I agree, the micro-usb is crap. Had my hd2 for like 2 weeks and i broke it by the charge cord getting caught on my foot, sending the phone flying. Luckily, i found that i could get a connection to my comp by holding the cable 'just right', flashed magldr and cwr, and just charge my batteries on the external charger now. I was stuck on the winmo 'test' rom for like 6 months lol.
-HD2 Android-

huggs said:
I agree, the micro-usb is crap. Had my hd2 for like 2 weeks and i broke it by the charge cord getting caught on my foot, sending the phone flying. Luckily, i found that i could get a connection to my comp by holding the cable 'just right', flashed magldr and cwr, and just charge my batteries on the external charger now. I was stuck on the winmo 'test' rom for like 6 months lol.
-HD2 Android-
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dude same thing happened to me yesterday i was charging my phone and i got up to do something. And the cord caught on my foot and the phone went flying also. and when i tried to charge its like if you move the phone even the slightest it looses connection. But i found a fix that worked for me. im using my external hardrive cord to charge. the connection is a little thicker and fits in there perfectly so now i can move it and it stays connected... Only downside to me is the cord is really short

pyrorob said:
i would totally call out on that shop and demand they fix it, since they ruined your warranty by sending it off to htc without your consent..
also, search on ebay, theres a cellshop in texas that repairs the port for $50, you mail it to them takes about a day and they mail it right back.
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Yeah, I railed at him for a good 10min in the shop with customers looking (hope I drove away some of his business...). He said that he couldn't fix my phone because I had *illegal software* on it... really? I doubt that a software problem caused the microUSB port to just break off the mainboard.
I've also looked at the disassembly video, and it doesn't seem impossible, but the cost of a micro-usb port is around $35 from what I gather. I think it would take some soldering to replace it, but I have neither a solder nor the experience to attempt it the first time on a $400 device.
I guess I'm stuck with the microSD adapter and external charger for now. ~sigh~ Maybe I'll try another internet-based cell repair shop. Anyone know anything about cellulardr.com? It's based just a couple miles from where I live and they have the part in-stock with a 50% discount that brings the price for repair down to $35 + $35 for parts which is a little high... but if it gets the job done...

I'm a [fraught] example of the result of thinking the usb would somehow last if I was just gentle. Who was I kidding, it was shot to pieces.... I've dropped £100 fixing the phone's screen which resulted in the volume buttons and vibrator dying (I argued till I was blue in the face- before I demanded they reglued the screen back on, a day after it had been 'fixed')... Damn crappy little repair shops, no leg to stand on.
And now I can't charge it.
Waited 2 days for a wall charger (and believe me that was hard as it's my work phone) to find that nomatter how long it's charged for it's dropping from 80% to dead in about an hour no activity.
I wouldn't mind so much but to have finally found a rom I liked, right through from WM to SD android versions to now Cotullas Nand, I'm reluctant to give it up, even though it's more than likely on it's last legs.
Why do phone manufacturers make crakcing phones which **** hardware and builds?
<rant over>

jemma132 said:
Why do phone manufacturers make crakcing phones which **** hardware and builds?
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You answered that question yourself when you said:
I'm reluctant to give it up, even though it's more than likely on it's last legs.
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If they made these things more reliable, they'd never have a means to convince you to buy another device .

well a usb port repair is totally possible with just an soldering iron, but you will need a fine tip for that and some flue that does not require cleaning. if any of the contact pad came off you better know where they go or find a way to trace where it goes. if they are broken and you find where they are connected you can use a copper wire taken out from copper brace to bridge them. lastly a broken usb port from the motherboard will never be secure again, so you have to put some padding under it so it will not be moved again; otherwise it will break and may take some contact pad with it in which makes it harder to repair again.
I fixed one of these before with only 1 broken pad that I can trace. so it is definitely possible to be done, but it will be very hard if this is your first time repairing phone. it is possible to rip the volume flex cable like I did. It took me 4 hours to solder flex by rewiring copper wires.
By the way hd2 usb port is only 7$ from eBay.
P.S the good thing about fixing phone is that, I got it from eBay, fix up, and working at $120 XD

Phone going crash
I don't know what happen recently with my phone. It just starting crashing on normal activities. I thought it was probably just the rom, but I flashed HyperDroid GBX v12, clk version and damn....i can't even get pass the boot animation. After a while I did...and then I connected my USB to my computer. Within seconds, phone crashed. I need help. I've task29 this kid like 4 times and then installed clk again.

Sometimes it is just the usb cable quality causing a bad connection... I had this Chinese micro usb data cable and it would only work at a "just right" angle, until I went to Radioshack to buy a 27 $ gold plated usb cable lol
Now everything works good and saved me from having to replace the microusb port on the phone.

Woow I thought I was the only one! I feel all your pains man..
First things first, those of you whose USB is still working, get clockwork mod set up before the USB dies.. at least with a card reader you could still flash thru zips.. I got an external charger and an extra battery as well, now I feel like my hd2 was sorta reborn! Haha..
Dunno bout you guys but I'm starting to feel that our beloved hd2 is slowly being abandoned really sad thing.. and I blame the hardware problems for this trend..

Phugz said:
Dunno bout you guys but I'm starting to feel that our beloved hd2 is slowly being abandoned really sad thing.. and I blame the hardware problems for this trend..
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Nah, it's just nearing the end of its life cycle. There are better phones coming out now with faster processors and more resources to run bigger software and flashier graphics.
The HD2 has actually stayed on the top of the hill for a surprisingly long time, and in some ways still is.
The biggest difference with the HD2 compared to other phased-out smartphones, I think, is that the HD2 is still very useable even though it is well beyond its originally intended amount of time in the limelight.
I notice this whenever I dig out one of my old devices that I haven't used in a long time, like my Kaiser or Rhodium. They are so slow and basic that they're almost unuseable, where the HD2 is fast, smooth, and seems modern still.
But the mUSB port on these things is ****. Mine's been half-busted for almost a year. I have a wall charger and extra battery, and if I hold the cable just right, I can usually get a connection to the computer, but it's just easier to pop my sd card in one of my old devices to connect to pc and transfer files. The mini-USB ports never gave me near as much trouble as the micro ones, I wish they'd have never switched.

huggs said:
Nah, it's just nearing the end of its life cycle. There are better phones coming out now with faster processors and more resources to run bigger software and flashier graphics.
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Hi all,
Just thought I'd let you know how I fixed my HD2's loose / non-functioning microUSB port.
I've had similar problems for the last 6 months or so - dodgy microUSB connection resulting in massive amount of fiddling in terms of getting the cable just right, then pretty much completely screwed!
I took receipt of a HTC Sensation a few weeks ago, so decided to spend a little while opening up my now redundant HD2. Dissasembly is pretty easy & self-explanitory, but the leaked videos showing you how to do it is pretty useful. I'm no whizz at these things, but even I managed to do it (mostly) with just a kitchen knife (forgot where I'd put my small screwdrivers, which I eventually found, but everything seemed more dangerous & exciting with the knife).
ANYWAY, I've managed to secure a completely loose microUSB port which means perfect charging & USB connection again. It was incredibly loose & just fell out when I separated the mainboard from the chassis, but I put a bit of rubber I found under it (soldering iron is for pros... I'm winging it here!) & secured the mainboard tightly with screws.
I mean, there's probably a better way to do it, but I couldn't be arsed using any more ingenuity than required... it's a Bank Holiday after all, and the solution seems to have worked pretty damn well.
Cheers,
Dan.

Hi, I can only charge my HTC HD2 phone using the USB port, but I cannot use the usb port for activeSync and USB function (data transfering). I wonder if the USB posrt is dead already?? Why the phone still can be charged via the USB port? Can anyone tell me how to fix this?
Thanks in advance.

mantis123 said:
Hi, I can only charge my HTC HD2 phone using the USB port, but I cannot use the usb port for activeSync and USB function (data transfering). I wonder if the USB posrt is dead already?? Why the phone still can be charged via the USB port? Can anyone tell me how to fix this?
Thanks in advance.
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I had the same problem last week. My pc couldn't recognize it, but i was able to charge it.. I just took an other usb cable and the problem was solved.

WTF wall charger?

Got myself a new Transformer. Unboxed. Looks gorgeous, but wait... the two bits that make up the wall charger don't seem to, you know, slot in? It's very loose, and when plugged in doesn't do squat all. No charge. Am I being an idiot and not fitting one piece to the other right, or do I go back to the shop to get a replacement? :/

It snaps together, and when I got mine it was a pretty snug fit. So you may have to apply a little force, but it does snap together.

Right, the problem is that however much force I apply, the thing doesn't want to snap in. I've been googling like mad to see if anyone else has this problem and did find this one chap with the same trouble; he ended up having to ask the shop to swap it.

When I got mine it was already together

I had to press with what I would deem as an 'unreasonable' amount of force to get them to snap together. Just FYI.

Lucky you. Sigh.
I've even tried to charge with my Samsung Tab's wall adapter. No goddamn luck. Fail, ASUS, fail.

grainysand said:
Right, the problem is that however much force I apply, the thing doesn't want to snap in. I've been googling like mad to see if anyone else has this problem and did find this one chap with the same trouble; he ended up having to ask the shop to swap it.
Click to expand...
Click to collapse
Can you take a pic?

I was going to upload the pics, but I followed advice given in another thread and--using enough force I thought I was about to break them--bent the prongs outward. Voila: it now snaps in and charges. Still a bit of a fail on ASUS for not shipping the two pieces already joined, or better yet make the wall adapter a one-piece affair. Ah well!

This happens to everyone. You really need to FORCE it. There's no particular technique that worked for me, just slide and apply a lot of pressure...you only need to do it once, thankfully.

yeah the amount of force required to put that thing together is insane. after about 5 minutes i grabbed something heavy and just started pounding the thing to death with it until it clicked in lol

That is the one area of the transformer that has disappointed me so far, the charging systems. I didn't understand why the unit wasn't assembled in the box... why I can't charge via usb...and why the cable is so short.
Other than those gripes, I love this thing!!

akashhhhh said:
This happens to everyone. You really need to FORCE it. There's no particular technique that worked for me, just slide and apply a lot of pressure...you only need to do it once, thankfully.
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*giggles childishly*

nebrando said:
...and why the cable is so short.
Other than those gripes, I love this thing!!
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Seriously the cable length is ridiculous
Sent from my Transformer TF101 using XDA Premium App

Heh, I wedged a coin between the prongs to bend them a bit. Thanks everyone for the suggestions, though.
The Samsung Galaxy Tab's cable is also stupidly short. A trend, I guess?

Mine took some force but it wasnt like i had to stand on a table to make it work.
grainysand said:
Still a bit of a fail on ASUS for not shipping the two pieces already joined, or better yet make the wall adapter a one-piece affair. Ah well!
Click to expand...
Click to collapse
I could see pre-joined but not a one piece affair. I like that its modular because that means you could get plug adapters that could make it fit any country you move to. This is how it should be with mobile devices.

grainysand said:
Heh, I wedged a coin between the prongs to bend them a bit. Thanks everyone for the suggestions, though.
The Samsung Galaxy Tab's cable is also stupidly short. A trend, I guess?
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Click to collapse
Apparently so is the Iconia's cable. Very strange, as if they expect us to build a little charging stand next to an outlet just for these Android tablets. Somewhat easily solved with a USB 3.0 extension cable, but it's an ugly solution (at least for me, my extension is blue).

not assembled because it's modular and different countries have different adapters. They are wrapped separately and the only variable in the box.
Also, the oem ipad adapter should provide plenty of oomph to charge and comes with a long cord from outlet to charging unit. Again, not as nice and neat as a normal two piece charger and cable, but neither as the add one. Plus, the apple one is modular too and can take a regular one piece like the one on the asus if you don't need the extension cable or if someone comes out with a longer stock cable.

Weird, mine came already assembled from Best Buy.
I do remember my GTablet came with the adapter apart, but that was easy to put together.

Hell I didn't even know it was in 2 peices, got mine yesterday from Newegg and it was already together. Yes the cable length is a joke but I heard about that earlier this week and ordered a 6 ft USB3 cable extension from monoprice for like $4 and it got here today and using it now to charge mine and it's working fine, highly recommended!

Yeah mine was pre-assembled, got mine Monday of this week (and it was brand new stock). Maybe they're doing that on the newer units. I have no idea how I'd ever get it apart if I needed to, I tried and the two pieces are very tightly attached.
The cable... yes the cable is crazy-short. So if you want to use a USB extension, it has to be a USB 3.0 one?

5.9 ft Power Cord

http://us-store.acer.com/product.aspx?prodid=132&catid=11
I saw this on another forum and didn't see any word about it here hope that it helps.

I purchased this yesterday. Not bad pricing for the manufacturer. Just didn't like paying ten for shipping.

ogram said:
I purchased this yesterday. Not bad pricing for the manufacturer. Just didn't like paying ten for shipping.
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yeah, that $10 killed it for me. I'll just continue using the cheap $2 extension cord.

This is nice and all, and thanks, but I wish there was a reliable third party 10-12 foot charge cable, so I can sit a LITTLE bit farther from the power outlet. Thanks though, may look into getting an extra.

Drewwilliams2011 said:
This is nice and all, and thanks, but I wish there was a reliable third party 10-12 foot charge cable, so I can sit a LITTLE bit farther from the power outlet. Thanks though, may look into getting an extra.
Click to expand...
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I'm afraid it wil turn out to be a DIY for me

Klemmer1 said:
I'm afraid it wil turn out to be a DIY for me
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That's exactly what I did because it was cheaper and quicker. I definitely could have crimped the cables better but I wasn't going for an award winning cable here. Still, everything works perfectly fine and I have a much longer cable.
(Pics taken with my DInc2)

rivera82falcon said:
That's exactly what I did because it was cheaper and quicker. I definitely could have crimped the cables better but I wasn't going for an award winning cable here. Still, everything works perfectly fine and I have a much longer cable.
(Pics taken with my DInc2)
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So its just one single wire? I have heat shrink and sure i could do the same.Does it have to be that thick of wire? Some times you seen wires that are two.

blueis300 said:
So its just one single wire? I have heat shrink and sure i could do the same.Does it have to be that thick of wire? Some times you seen wires that are two.
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two leads inside i'm sure. I'm planning on doing this as well.

So is if its 2 seperate wires and I only see one blue so how does that work?

blueis300 said:
So is if its 2 seperate wires and I only see one blue so how does that work?
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If I were you I would not attempt this delicate procedure since you have obviously never opened up a wire casing, let alone splicing one together.
Sent from my A500 using xda premium

CyaN1de said:
If I were you I would not attempt this delicate procedure since you have obviously never opened up a wire casing, let alone splicing one together.
Sent from my A500 using xda premium
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It has been some time since I've done something like this is true. I have all the things needed to do something like this but wanted to verify. Thank you for your wise knowledge in this matter. In will make sure I have an different way to change if I make a mistake. Also what made his choice in the gauge wire he used?

I bought one from PWR+ recently. Have only used it for a day now, but it appears much better than another one I bought a while ago, which in fact disintegrated rather quickly.
Sturdy build, longer cord than the OEM charger, plug fits better.
Search for "PWR+® AC ADAPTER CHARGER FOR ACER ICONIA A500-10S16U A500-10S61W A500-10S32U TAB" on e-bay.

I have the 6ft factory charger, after breaking the tip on the original one. It works fine but it's still a little too short. If I can get a new tip, I'll make a really long one out of the broken one.

silly ***ed cord
I know, right? What gives with the cheesy 18 inch power cord Acer sends out with their iconia?
I didnt know they made a longer cord till reading this thread. Seems any PSU that provides the amp and watt rating would work. (old laptop cords dont work since the business end doesn't have that round connector.
I agree with some others; the two buck extension cord is a value buy.
ten bucks for shipping? guess that is how they pad out their costs...

defy usb port problems

I'm looking for advice. the USB port on my defy seems loose and only charges if plugged in a certain way. ive physically opened my phone and inspected everything but i cant visually notice anything, and the brace holding the port down is solid. has anyone had and fixed a problem like this? if so could you give me some tips on what to do or where to further look to repair the port. thank you in advance

companions
i appreciate the tips
happy new year
grateful

undyingvisage58 said:
I'm looking for advice. the USB port on my defy seems loose and only charges if plugged in a certain way. ive physically opened my phone and inspected everything but i cant visually notice anything, and the brace holding the port down is solid. has anyone had and fixed a problem like this? if so could you give me some tips on what to do or where to further look to repair the port. thank you in advance
Click to expand...
Click to collapse
i have the same problem and has been living with it for the last 1 yr or so! don't know if it was the usb port or the cable's fault but don't have another cable to try
one word of advise though. don't try flashing any sbf or you might end in trouble with an incomplete flash......

jh20 said:
i have the same problem and has been living with it for the last 1 yr or so! don't know if it was the usb port or the cable's fault but don't have another cable to try
one word of advise though. don't try flashing any sbf or you might end in trouble with an incomplete flash......
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Click to collapse
i ordered 5 of these in hopes ill get one of them soldered on before i break them all
http://www.digikey.com/product-detail/en/10118194-0001LF/609-4618-1-ND/2785382
going to be a pain trying to solder those smaller than needlepoint micro b usb terminals too the PCB.......

undyingvisage58 said:
i ordered 5 of these in hopes ill get one of them soldered on before i break them all
http://www.digikey.com/product-detail/en/10118194-0001LF/609-4618-1-ND/2785382
going to be a pain trying to solder those smaller than needlepoint micro b usb terminals too the PCB.......
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Click to collapse
thanks for the link. keeping it just incase i decided to do it too. i've already bought a couple of cheap/fake batteries and a desktop charger.
46c each!!!??? that's cheap enough, except the postage/freight is going to be much more
good luck and let us know the outcome.

Just in case either of you were wondering, I have not received the USB ports just yet. I will be posting a successful repair one way or another!

crashed and burned. destroyed the PCB where the USB ports are soldered... theyre just too small to be re-soldered by human hands. only way to charge my defy at this point is by macgyver some cut USB cables onto the battery terminals..

i'm sorry to hear that! you could alway buy a second battery and a desktop charger to get around your problem like what i did. they both can be bought from ebay for a few dollars each, like:
http://www.ebay.com/itm/Motorola-BF...354&pid=100011&prg=1005&rk=1&sd=150635678466&
and
http://www.ebay.com.au/itm/BF5X-Bat...MB525-Defy-MB520-/260779252758#ht_3588wt_1271

Repair Broken USB port

I just bought one of these from Kijiji. Tested everything out, handed her the money, only to find out it is a pain in the ass to charge. The port feels loose and the corn has to be in perfectly to get it to charge. I'm mid contract and totaled my other phone, BlackBerry Priv, so I thought I'd try and save some money. I thought wrong.
Is there anyway to repair the port? The rest of the phone looks almost new and I'm impressed how much faster this phone seems than my Priv with the same apps on it.

rkonert said:
I just bought one of these from Kijiji. Tested everything out, handed her the money, only to find out it is a pain in the ass to charge. The port feels loose and the corn has to be in perfectly to get it to charge. I'm mid contract and totaled my other phone, BlackBerry Priv, so I thought I'd try and save some money. I thought wrong.
Is there anyway to repair the port? The rest of the phone looks almost new and I'm impressed how much faster this phone seems than my Priv with the same apps on it.
Click to expand...
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When you say you were wrong, what do you mean?. Did you try soldering the port?

andrescm said:
When you say you were wrong, what do you mean?. Did you try soldering the port?
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Not yet, that's going to be my last option. I can't do it myself, but have a friend that says they can. The really strange part is the cord it came with seems to work ok, but every other cord won't. It isn't the original one either. It's a 10' generic cord, but it seems to work. It's just a pain to keep carrying my cord around everywhere so I can charge my phone.

rkonert said:
Not yet, that's going to be my last option. I can't do it myself, but have a friend that says they can. The really strange part is the cord it came with seems to work ok, but every other cord won't. It isn't the original one either. It's a 10' generic cord, but it seems to work. It's just a pain to keep carrying my cord around everywhere so I can charge my phone.
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If you have a cable that works good, then it's a good sign!. Do you feel it a bit "harder" to put in place?. It might be that the two small "legs" below the connector protrude a bit more so they push more against the female connector inside the phone, or maybe the golden pins inside are of better quality. You could try bending them carefully with a needle, always on the cable. Don't touch the phone!

andrescm said:
If you have a cable that works good, then it's a good sign!. Do you feel it a bit "harder" to put in place?. It might be that the two small "legs" below the connector protrude a bit more so they push more against the female connector inside the phone, or maybe the golden pins inside are of better quality. You could try bending them carefully with a needle, always on the cable. Don't touch the phone!
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Click to collapse
The working cable definitely feels tighter than the others. I've had a look at the pins on the phone and the other cables with a hand lens. The phone definitely has some damage to it, but the pins look to be intact. My cables, for the most part, are almost new and in good shape, but the 'legs' don't seem to stick out as far. I guess for now, I'm going to stick to using the one cable, I may try to buy the same name brand as a second and see if that works.
Thanks for the help.

You are welcome!. Good luck!