iHeartRadio incompatible with Moto G4 series? - Moto G4 Plus Questions & Answers

Hi all,
Apologies if this issue has already been posted somewhere. I did a search, but couldn't find anything.
The iHeartRadio app quit working properly on my Moto G4 last week. Among other things, I couldn't change the radio station it was set to. I fiddled around for awhile but couldn't make it work, so I uninstalled it and tried to re-install it from Google Play Store and it wasn't there! I did a bit of checking, and found a notice that it was no longer compatible with our phones. Huh? I'm running stock Android 7.0.
I did some more research, found the apk for iHeartRadio version 8.3.0 (two versions behind the current one) online and installed it. It seems to work, but it doesn't integrate with AndroidAuto, I suspect because it isn't in the Play Store. I'm working around that by using a different car app.
I sent a note to iHeartRadio techs and got a canned response:
Thanks for reaching out to us. I had our of engineers take a look into the issue you were experiencing and unfortunately our most recent version of the iHeartRadio app is not compatible with Moto G4 devices. We apologize for any inconvenience that this may cause.
Our team of engineers are currently working hard on a fix for this issue and we'll be reaching out to you once this is resolved.
Please note that you can still enjoy iHeartRadio by listening on another compatible mobile device or by visiting www.iheart.com on your desktop / laptop computer.
Let me know if you have any additional questions or concerns.
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I'm curious about why our phones won't work with this app, and wonder if any of the experts here know.
Thanks!

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[Q] Question about issues with bluetooth in EC07

Good morning fellow forum member. I've recently begun having some significant bluetooth connectivity issues with my continuum and Ford Sync system in my 2011 Fiesta. Now, before you start ranting about your loath for microsoft or Ford please hear me out. In theory, the Sync system, combined with bluetooth technology, is a great way to go hands free. It also allows for the coordination of the system and Pandora & Stitcher Radio on an Android phone.
Anyway, lately my bluetooth connection to my car has been causing FCs on my phone. They are the type of FCs that cause the "long-short-short-short" haptic feedback but doesn't throw a pop-up message describing the cause of the FC. So, when the feedback occurs the phone will sometimes lock up but it always disconnects the bluetooth. I don't use bluetooth in any other fashion so I can't be positive that it's not an issue with the car's bluettoth system.
With all of that said, is there an inherent issue with the bluetooth system on our phone? If so, is there a fix for this? I'm currently running the EC07-clean_new ROM. This was installed over the SCH-I400-EC07-FROYO-REL-PRODUCTION ROM. My broadband version iss:i400.0.6v.EC06, Kernel 2.6.32.9 and build SCH-I400.EC07.
Any help that you brilliant folks could offer would be much appreciated.
Thanks,
Ray
I run bluetooth constantly (it's the only way I talk on my phone, driving or not.) I've never run into this issue. Have you recently downloaded any new apps? I found that there are some apps that simply don't play well with our phones. Especially radio based apps (I.E. the issues a lot of us were having with gps based apps, or gps losing it's lock, after a while. Wireless tether 3.06 beta completely screwed my phone up... etc). The only other thing I could suggest is to drop your phone from the sync, and reconnect it... I do this with all my bluetooth devices at least twice a week as a matter of course. And if you want to experiment to see if it's sync or your phone, assuming you have bluetooth stack on your computer, you could connect it to your phone. Other than that, maybe find a friend that has bluetooth and connect it?
Thanks for the suggestions. The most recent app I have installed that uses a radio is the new Stitcher, though I have been having some issues with "My Tracks" FCing but I think that is another issue. Anyway, prior to your reply I found an app on the market called "bluetooth fix repair" It's free and I gave it a shot. I've also deleted the phone from my car's list and repaired them. So far so good. I have a bluetooth stereo headset I'll have to try. I probably have too many apps to begin with. I'll see about deleting some of the ones I don't really need.
Thanks again,
Ray
Reborn627 said:
Thanks for the suggestions. The most recent app I have installed that uses a radio is the new Stitcher, though I have been having some issues with "My Tracks" FCing but I think that is another issue. Anyway, prior to your reply I found an app on the market called "bluetooth fix repair" It's free and I gave it a shot. I've also deleted the phone from my car's list and repaired them. So far so good. I have a bluetooth stereo headset I'll have to try. I probably have too many apps to begin with. I'll see about deleting some of the ones I don't really need.
Thanks again,
Ray
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I think you should be good with rourine disconnect/reconnect. Asfor too many apps, the only thing rhat matters there is storage space. Android wint let you run "too many" at once. Itll delete from ram as needed. I was just saying that certain apps dont seem to play well with others. But that is an android issue, not your phone in particular.
I'm not here for a long time. I'm here for a good time. To hell with the red wine. Pour me some moonshine. - King George
I'm totally stumped here. Yesterday I decided to reflash my phone. I figured any issues might be ironed out. It must be an app issue, although it is going to be a PIA to uninstall then reinstall each app and test the BT after each app install. I thought that it might be the trailblazer101 car cradle, desk cradle or the sticher apps that were giving me the problem but that doesn't seem to be the case. Maybe I'll try replacing the BT files with the ones from eclair to see if I end up with the same trouble. Any idea if that might cause more problems? Are the BT files android version specific?
Peace
EDIT: I've not swapped the BT files from eclair but I did spend an hour or so listening to Stitcher radio via a bluetooth headset. It doesn't seem to be a BT issue. More likely an issue with the connection to the Sync system itself. Connecting via bluetooth is no problem in the car. It's not until I attempt to engage a function other than the phone that an issue occurs. I may try to reflash the EC07-clean ROM and see if there was something with the EC07-Clean_new version that I've been running for the last few weeks.
OK, the BT issue seems to be corrected. I flashed adrenalyn's EC07-clean ROM and that seemed to do it. Something must have gotten corrupted. So, issue resolved...i guess.

[Q] Audio crackle through car speakers on bt

I am getting an audio crackle in my 2005 mini cooper s with a kenwood radio over bluetooth on stock 12b. When on a CM based rom this doesn't happen (lg roms have a built-in equalizer?). If someone knows how to remove the stock eq please post how. Thanks
"I have a similar issue in my 2011 Hyundai Genesis Coupe. The static is only present during loud levels on songs, not at all times during the track. Seems like it is most noticeable on the higher frequencies also. Please reply here if your issue is the same.
I did not have this problem on my HTC One X in the same car.
I have searched all over Android and Hyundai forums and found little to work with. What I have found is that this is not affecting everyone, otherwise it would be all over the forums. I appears to me that it is related to our cars bluetooth receivers and how they communicate with the phone.
I found some posts from a user CBaronne where he had what appeared to be the same issue on another phone and modified the "Bitpool" value with good results. He wanted to do the same on this phone but the variable is buried in a system file and modifying it was beyond his expertise.
I have also flashed several sound mods with no success, as well as different tricks to ensure that APT X is enabled. Nothing has helped.
I think until we get a developer with this phone and has this issue there will not be any attempt made to resolve. You can always just buy another car..."
I have been posting this comment in several threads to try an get some attention on it. This issue is not common enough for it to have consistent comments or investigation. I also can confirm that it does not happen on CyanogenMod, so that's what I use now.
Are you on LG's stock Kit Kat?
Other threads:
http://forum.xda-developers.com/show...0#post47418870
http://forum.xda-developers.com/show...9#post47423589
http://forum.xda-developers.com/show...5#post49735305
Reading other Android forums and Hyundai threads it DOES appear to be a compatibility issue, meaning that it is about the combination of two devices, it does not affect every G2 bluetooth connection. From the first link I posted it DOES appear that if we can adjust the bitpool values of the G2 we could improve the quality.
Slinkynose said:
"I have a similar issue in my 2011 Hyundai Genesis Coupe. The static is only present during loud levels on songs, not at all times during the track. Seems like it is most noticeable on the higher frequencies also. Please reply here if your issue is the same.
I did not have this problem on my HTC One X in the same car.
I have searched all over Android and Hyundai forums and found little to work with. What I have found is that this is not affecting everyone, otherwise it would be all over the forums. I appears to me that it is related to our cars bluetooth receivers and how they communicate with the phone.
I found some posts from a user CBaronne where he had what appeared to be the same issue on another phone and modified the "Bitpool" value with good results. He wanted to do the same on this phone but the variable is buried in a system file and modifying it was beyond his expertise.
I have also flashed several sound mods with no success, as well as different tricks to ensure that APT X is enabled. Nothing has helped.
I think until we get a developer with this phone and has this issue there will not be any attempt made to resolve. You can always just buy another car..."
I have been posting this comment in several threads to try an get some attention on it. This issue is not common enough for it to have consistent comments or investigation. I also can confirm that it does not happen on CyanogenMod, so that's what I use now.
Are you on LG's stock Kit Kat?
Other threads:
http://forum.xda-developers.com/show...0#post47418870
http://forum.xda-developers.com/show...9#post47423589
http://forum.xda-developers.com/show...5#post49735305
Reading other Android forums and Hyundai threads it DOES appear to be a compatibility issue, meaning that it is about the combination of two devices, it does not affect every G2 bluetooth connection. From the first link I posted it DOES appear that if we can adjust the bitpool values of the G2 we could improve the quality.
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sorry for late reply, I was on 4.2.2 stock. right now I am on cloudyflex 4.2.2 and I have yet to see if it makes a difference.
I had the issue on every 4.2.x ROM I tried. When I moved to Cyanogen 11 the crackle went away. I don't want to switch away until I know that this issue is not present on the 4.4 Stock ROM.
My recommendation is that you try a 4.4 Stock ROM if this is important, if that doesn't resolve, go with Cyanogen.
welcome to the world of botched standards, its often appliences with same technology dont always work, just check compatability of devices such as car radios with mobile phones. contact them and ask if they have or can update compatability with newer tech.
its possible kenwood already has an update
send from the jungle

Looking for recent 7.x APK for Pandora

I have a Samsung Galaxy S5 phone. Ever since the 8.0 update to Pandora I've had problems using it in my car. I've lost the alphabetical list of stations and it sorts by recently played. It somtimes won't display a list of stations even after connecting to the car. I have reported these problems to Pandora support. It could be months before they have a fix if at all.
I have tried an HTC Thunderbolt (used to run my home sound system) on WIFI with Pandora 6.x and it worked the way it should, stations alphabetical etc.
I believe by going back to Pandora 7.x I might fix my problem. Pandora has already told me they can't help me. Does anyone know of a clean, malware free 7.x APK for Pandora?
I found a few places hosting APK's, but when I scanned them online they came back as possibly having malware, ex 1 out of 40 scans.
My mistake was allowing automatic updates. I've turned that off, hopefully that prevents any future problems like this one.

Xtrons TL702AP can't access play store?

Hi guys,
Thought I'd ask here because xtrons suck. I recently purchased the TL702AP : http://xtrons.co.uk/tl702ap-7-andro...ereo-with-screen-mirroring-function-obd2.html
I noticed that maps doesn't load and also play store doesn't work. It opens says checking info and gets stuck or if you wait says cannot connect to Google services or something like that. I contacted xtrons and they told me I needed to do an update and sent me a zip with a system update and a mcu update. I did those and it still doesn't work? Then they sent me play store and play services APKs to try but they just fail to install. I'm at a loss as what to do now, and xtrons don't work weekends so contact with them isn't going to happen over the weekend. Any ideas?
Thanks
Xtrons won’t connect to google
Same here? Did you ever find a resolution? I updated with no change? I can’t believe this is a common problem with xtrons? Wish I had heard of it before?? Now I have overpaid for another problem to work out
Im having the same problem. Did you find a solution?

Honda is making my bluetooth crash

I have an LG G6 US997 (unlocked) phone. The bluetooth works nearly flawlessly on my fairly low end stereo. But we bought a 2016 Honda Odyssey last year and now whenever I try to connect to bluetooth on that minivan it works for a few seconds and then my phone says something like, "Bluetooth service has stopped." Whenever I try to reconnect that just keeps happening. Is this a problem with my phone or a known issue with Honda Hands Free Link stuff? I want to say it used to work fine, but this just started a month or two ago.
Do you use Google Play Music? That's what causing the crash. Disable or uninstall the app.
guapinoy said:
Do you use Google Play Music? That's what causing the crash. Disable or uninstall the app.
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Are you being serious? I do use Google Play Music. Is that actually a known issue/bug when combined with Honda?
It's a bug between the G6 and Google Play Music. I use YouTube Music for now. I'm hoping it'll be fixed by Oreo.
ecarl65 said:
Are you being serious? I do use Google Play Music. Is that actually a known issue/bug when combined with Honda?
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I've been using my US997 G6 via bluetooth with my 2017 Honda Ridgeline flawlessly for long periods during the past 3 months, so doesn't appear to be a hondalink issue.
But i don't use Google play music. I'll try to check that out tomorrow and report back.
Sent from my LG-V500 using Tapatalk
guapinoy said:
It's a bug between the G6 and Google Play Music. I use YouTube Music for now. I'm hoping it'll be fixed by Oreo.
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I see, thanks for the info. I appreciate knowing where it's coming from, but that's disappointing on Google's part. I'll try removing Google Play and seeing if that helps the issue. Thanks again for the response, I never would have guessed that's the issue.
Hold on a second. This doesn't completely jive with my experience. I have a cheap aftermarket stereo in my Subaru (a Pioneer DEH-X7800BHS) and Google Play Music works just fine on my LG G6 US997 over bluetooth. So there is something about the combination with the Honda Hands Free Link system that is doing this, right?
ecarl65 said:
Hold on a second. This doesn't completely jive with my experience. I have a cheap aftermarket stereo in my Subaru (a Pioneer DEH-X7800BHS) and Google Play Music works just fine on my LG G6 US997 over bluetooth. So there is something about the combination with the Honda Hands Free Link system that is doing this, right?
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Click to collapse
Different devices will have different bluetooth stacks.
So it is completely possible that the low end device works fine but the Honda does not.
barotropic said:
I've been using my US997 G6 via bluetooth with my 2017 Honda Ridgeline flawlessly for long periods during the past 3 months, so doesn't appear to be a hondalink issue.
But i don't use Google play music. I'll try to check that out tomorrow and report back.
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Click to collapse
Well, I tried Google Play Music for about 10 minutes today in my Honda, and had no problems. Worked as nicely as Amazon Prime Music and Pocket Casts, the apps I use extensively via bluetooth in the vehicle.
Sorry if this just muddies the water.
barotropic said:
Well, I tried Google Play Music for about 10 minutes today in my Honda, and had no problems. Worked as nicely as Amazon Prime Music and Pocket Casts, the apps I use extensively via bluetooth in the vehicle.
Sorry if this just muddies the water.
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That's awesome. Maybe Honda upgraded their Bluetooth for 2017.
I have crashing issues with my 2015 Odyssey and 2016 Acura RDX. Works great with YouTube Music, Spotify and Pandora.
I have no problem with Essential phone, S8 or Nexus 5X.
Today I uninstalled the updates for Google Play Music (it seems to be one I can't truly uninstall) and tried Spotify with the 2016 Honda Odyssey. It worked like a charm. It looks like Google Play Music + LG G6 + Honda (<2017?) is the "winning" combination.
Hi !
7 month later I face the exact same problem .. trying to listen to google play music on my G6 through my honda civic tourer bluetooth system crashes the phones bluetooth ..
Strangely enough one month ago with my LG Q8 I had absolutely no problem.
Now that's weird ..
On the plus side it sounds like Google will be phasing out Google Play Music and moving to YouTube Music instead, although it'll take a year or so to complete the transition.
Today I tried to uninstall google play music updates and reverted back to stock version that came with my phone. No problem since then .. keeping fingers crossed.
Seems related to some google update ..
Edit: it worked fine for a few days then for no reason it started to crash again. Clueless.
Tried spotify, it did not work neither. If I unselect "audio media" in the bluetooth settings, the G6 will connect and not fail, and I can use the phone over bluetooth.
I created a btsnoop_hci.log but it would need an expert to analyse this file ! I opened it with wireshark but I don't know anything about bluetooth protocol ....

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