Strange kind of black-Screen - Galaxy S 4 Q&A, Help & Troubleshooting

I have an Gallaxy S4.
Yesterday i turn it of and went to sleep.
At morning, the Screes was black.
First I thougt, the Battery was empty, but it wasn't I load the battery and "sometimes" I plugin the Cable, I see the Battery loading Screen (about 50%).
I've tried a lot, like booting in rescue-mode or in Rom-Download-Mode. What ever I did, following happend:
The Screen shows the Gallaxy-Logo, then shows e.g. rescue or rom-loader menu and then turn black.
It doesn't turn black if I click anything, it seems to be a special amount of time, while the display was on.
So what may be the issue? How can I save my data (I have an SD-Card on Android 7 mounted as internal Storage).
If I could recover the data from SD, it would be fine. If I also could repair the phone, it would be awesome.

Hi,
The screen will turn black in any mode after a certain amount of time to save power. Press the power button short and the screen will turn on again.
Leaving your phone in standby and finding it dead in the morning might mean your battery is dying. (Even if it shows 50% at charge). Take it out, is the battery still flat or getting fat?
An example, mine would show 100% on charger, i would go to the toilet with it, it would die when turning on the screen, when turning it on it showed 2% charge. Replaced it last week since it was about to explode.
You could also go into recovery mode and reset to factory settings, this should not delete your pictures and such. (Not sure though, i have not used stock recovery for years!)
Not sure about the stock recovery, but it might just let you access your files through MTP, which you then can copy to your computer.

Related

turns off and will not come back on for ages

hi
my htc touch hd has been a bit jittery for the past week. occasionally just turning itself off or having various hangups.
I have the Stock ROM on it and have not tried to do anything extra to it.
Problem is now it has gone off completely and won't come back on. Took the battery out for 15 minutes and it started briefly and went off again after the very first smart mobility screen.
any ideas?
hard reset if i can get it started or is it a more serious issue?
don
Sounds like you need a new battery.
Hi there,
i agree with stuntdouble, sounds like a hardware (battery) issue. Is your phone still under warranty? If so, HTC could maybe send you a replacement battery?
To diagnose whether it is a battery issue or not, please try the following if possible:
(1) Charge the battery to 100%.
(2) Disable from running or uninstall any 3rd party applications.
(3) Disable Bluetooth and Wi-Fi,
(4) Enable flight mode
(5) Set backlight to maximum settings.
(6) In the power management settings, uncheck any option that would set the backlight to turn off.
(7) Let phone stay idle for 1 hour and check battery capacity.
(8) If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Best of luck.
My 2 cents
This should help identify if it's a battery OR hardware OR software issue
* Is your battery completely charging? (i.e the light in your power button should be green when fully charged)
* Can you access the Bootloader? If you can, will it stay there and drain the battery?
* Have you tried a complete Battery Charge Cycle?
Battery Charge Cycle (As I do it)
* Turn the device off
* Attach to charger / USB cable and charge the device until the light in the power button goes GREEN
* Remove SD Card and enter the Bootloader
* Leave the system powered on in the Bootloader running from BATTERY ONLY - the device usually does NOT charge from an external source while in Bootloader - Either way, just to be safe, disconnect all external power sources
I use the cycle every once in a while on ALL my electronic devices to ensure their batteries are being completely charged and completely discharged. It is my PERSONAL OPINION that ALL batteries suffer from a "battery memory". Google it.
(8) If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Click to expand...
Click to collapse
- This is a good method of testing, however it seems the OP can't get the device to stay on at all, which is why I suggested using the bootloader. So no offence intended by posting similar steps. (I'm not a fan of cutting another man's grass LOL)
Ive been having the same problem as well.
The phone would randomly freeze or even shut off by itself and the only way to restart it would be to take out the battery and put it back in. Sometimes, it gets stuck on the "Smart Mobility" bootup screen and I have to take out the battery multiple times for it to actually boot up to the home screen.
It's been a bit finicky with the charger too. I would leave it charging for a bit and come back to find the phone either frozen or shut off completely.
I'm not sure if I'd be able to test if it were the battery if my phone gets moody and decides to shut off. How do you enter the bootloader?
thomaslchen said:
Ive been having the same problem as well.
The phone would randomly freeze or even shut off by itself and the only way to restart it would be to take out the battery and put it back in. Sometimes, it gets stuck on the "Smart Mobility" bootup screen and I have to take out the battery multiple times for it to actually boot up to the home screen.
It's been a bit finicky with the charger too. I would leave it charging for a bit and come back to find the phone either frozen or shut off completely.
I'm not sure if I'd be able to test if it were the battery if my phone gets moody and decides to shut off. How do you enter the bootloader?
Click to expand...
Click to collapse
(mine was not battery issue). The problem is corrupt file system on internal storage or memory card. After fixing the file system, I dont have this problem anymore.
how did you fix the file system? Would a hard reset fix the problem?
Take out memory card and do HR.
It should bring device to original HTC state... so yes, it should fix it.
In the meantime, you can check memory card on some PC...

Dead battery boot loop ?

Tried to turn on my nook this morning to be greeted by a empty battery with electric bolt icon. I plugged it in to the stock charger and it goes into an endless boot loop that I cant pull it out of. I've tried booting to recovery and holding power till it shuts down.
I left it on the charger for a few hours now it sticks on the skateboarding android with the spinning arrow. Booting to recovery takes me to a blank screen.
sounds like you should probably do a reinstall if you cant even get that far.. You should be able to keep data and just reinstall your rom through cwm on a bootable sd card. Worst comes to worst, just start over, but that should do it for you...
Don't know if this helps or not but I had the same problem the other day after falling asleep reading. After letting it charge for about 4 hours I checked it and got nothing but the same screen and really thought I messed something up with my cable so called for a replacement. Figuring what the heck, I left it to charge the rest of the day thinking I couldn't use it till I got the new cable anyway. That night I checked it out and it was charged. My cable is messed up (can't connect to the computer with it) and it does take a bit longer to charge but at least I can use it while waiting for the new cable.
Having similar issues
Everytime I accidently let the battery die. I have to re do the manual nooter which I loose all of my apps and the info on them. At first I thought it was B&N doing their force update but my Nook today still says 1.2 so I guess it didn't update.
The Goof
I think at some point my boot sector got corrupted (probably due to low voltage) and had to make a boot disk to reinstall CWM followed by CM7. Everything runs great now.
I know this is Old but thsi is the Solution
When the nook gets below 5% charge it does not have enough juice to boot up enough to check the battery status.
I don't know why putting cm7 on it causes this issue but it just does not know it is low to display low bat and go into idle to charge.
Instead it tries to start up as normal and sucks the little tiny charge it got in a few seconds up and causes it to deplete the battery.
and it repeats over and over.
The answer is if you pull the battery out it resets it's last known battery state to 0% and will no longer try to boto but instead displays the low bat logo and then idles to charge as normal.
So you need to open it up and pull out the wire that connects to the battery, wait a minute for good measure and then plug the wire back in and put everything together again.
the next time you plug it in you will see low bat and it will shut off and stay off and start charging as normal.

[Q] Mt4G won't boot AT ALL

I went out for a while with my battery at 20%, when I came back it had drained out. I put it to charge, but when I tried to switch it back on, it refused to boot. On a normal power button press, it would vibrate 3 times and then the red notification light would start blinking. Same thing with power + volume_up. If I press power + volume_down, it would vibrate 5 times and the green notification light would stay lit. Nothing comes on the screen, whatsoever.
I was rooted with S=off, and was using the Operation Inferno ROM (which I have been using comfortably for the past month or so).
I did try some stuff with ADB, such as using it to reboot into bootloader and recovery (same 3 vibrate + red notification light), pushed the Operation Inferno ROM again to the sdcard and tried to restore the ROM from that location (for which I got adb: unable to open file /sdcard/backup.zip).
I haven't yet gotten around to downloading and installing the factory image some have suggested for the eMMC issue (PD15IMG.ZIP) but I wanted additional opinions considering most people with an eMMC issue have been able to open HBOOT at least.
When the phone doesn't power on, neither ADB nor fastboot will help you. There is no device on the other side, so all your attempts went to the drain, and it was expected. Nothing to do with eMMC issue or anything else. Your phone just doesn't power on.
Put your phone to charge, if the light turns orange - just leave it to charge until it's green, then disconnect and try to power on.
If the light doesn't turn orange, or it doesn't power on even after charging - remove the battery for 10 min, press Power button for 1/2 min, release the button, reinsert the battery, put to charge. And again, let it charge before you try to turn it on.
I did charge it earlier (for about half an hour or so) and the orange light does come, but it didn't boot after that either.
I'll just give it a try by charging it through the night and see.
I think a key thing is to take out your battery for 10 min, as Jack_R1 suggested. Then proceed with the charging.
Sent from my HTC Glacier
Still doesn't work. I dissembled it and kept it like that for quite some time, then put everything back and charged it for hours. Still the same issue happening during boot.
Connect the phone to USB, powered off, see if the PC recognizes "QHSUSB_DLOAD" device. Try to power it on, see if it happens.
If it happens - it means your primary bootloader is screwed, in another words - no repair (actually, repair is theoretically possible, but no guide, no information and no sources exist for MT4G).
Jack_R1 said:
Connect the phone to USB, powered off, see if the PC recognizes "QHSUSB_DLOAD" device. Try to power it on, see if it happens.
If it happens - it means your primary bootloader is screwed, in another words - no repair (actually, repair is theoretically possible, but no guide, no information and no sources exist for MT4G).
Click to expand...
Click to collapse
When its plugged in, its recognised by the ADB (even when powered off), and I can do some basic commands (mentioned in the first post). When I power it on the same thing happens as when it wasn't plugged into USB (ie, the vibration and the blinking LED).
I'm also worried about water damage, since a very tiny amount did come on it as I was sweating profusely. Although the indicators in the battery tray and on the battery itself don't signal damage (they're completely white) I've just decided to try and keep it opened up in a bowl of rice, just in case, until someone is able to come out with some idea.
As I'm in India, taking it to T-Mobile is not an option. If nothing works out, I might take it to HTC and see if they can help out.

[Q] S4 shuts off after splash, any ideas?

My S4 has finally kicked the bucket. It turns on long enough to display the "Samsung" splash screen with the padlock icon that says "Custom." After about two seconds it instantly shuts off, and can't be turned back on.
Pull the battery, the phone automatically turns on, shuts off again, rinse and repeat.
At this point I just want to salvage my pictures and music from the phone; is there any way I can mount the internal SD in the state that it's in? I'm sure this power issue is hardware-based; I can't get into recovery or download mode before it shuts off on me.
I was having this same problem recently as well. It happened on two separate occasions with about a week in between. The first time it came back after a few battery pulls and attempts to boot to recovery as well as download mode. The second time I fiddled with it for about an hour with numerous battery pulls and attempts to boot to recovery and download mode. I even swapped batteries to no avail. I don't know why exactly it finally decided to boot, but I haven't had an issue with it since. Maybe keep trying and hope for the best?
Can you boot and stay into recovery or download mode?
If not, then it very well might be a button issue. Have the phone checked out or you can do it yourself with a voltmeter if you have the knowledge and tech. Otherwise take it to a professional. I paid around 15$ to a button replaced. Which kinda seems a lot, considering a set of 4 buttons costs about 5$ and then you can do it yourself since it doesn't appear to be that hard, especially if you've done soldering before.

Battery is fully discharged and doesn't charging - only access is to Fastboot

Hello,
I wasn't using my Moto X Style for some time. I've took it yesterday, and it has a problem with loading.
Battery is fully discharged. I can't turn on my phone.
When I plug phone to charger (I've tried 4 different charges, with different cables), screen is blinking - white screen with battery icon on it. It's showing for around 1-3 seconds, turn off, and again. I left it for whole night, but it doesn't help. Still nothing.
I can get into Fastboot. When I choose any option like Start / Reset Bootloader/ Recovery Mode etc. is showing white screen with Moto logo, than turn off and screen is black, after that I can't get into Fastboot mode, I need to unplug and plug cable again.
I've noticed, that when I get first time in Fastboot mode, I saw red information "Battery is low". Now, after my trying to turn on the phone, there is green information "Battery is OK"
When I left telephone in Fastboot mode, it restart after some seconds, and start blinking with white screen and battery icon.
Any ideas how to turn it on?
I saw in internet one option, to disassembly phone, cut USB cable, and put (+) and (-) wires directly to battery to load it. What do You think?
It sounds like your battery may be completely shot. Battery replacement may be your only option.
aybarrap1 said:
It sounds like your battery may be completely shot. Battery replacement may be your only option.
Click to expand...
Click to collapse
I'm thinking, that You are right
I'll replace battery
Thank You
Almost sure your battery is dead, or in a weird case it may be disconnected
I got an used X Style that wasn't turning on at all and it did the same things you described, i popped out the back cover and saw that indeed the battery was disconnected, after putting the connector in place it booted up normally (btw, the battery didn't last too long, it couldn't last more than 20 min and would turn off, so yeah you should change it for better)

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