Hello,
So here is the thing: I sold my phone without knowing that there is such thing like frp. I did factory reset/wipe from recovery, packed a phone and sent to new owner. Today he received a phone and mailed me that he cannot log in because it asks for old gmail account. At first I tried to find some sort of bypass but guy didn't have otg cable so I decided to change my password to temporary one, give it to him while being on the phone, then give him code that I received(two factor authentication) and he tried to log in but it just kept coming back to login screen. I read that there is such thing like 72 hours lockdown when password was changed. I told the guy to go and buy otg cable and then myself changed gmail password to new one again. And here are my questions:
1. After 72 hours which password is it going to require? The working one, the last changed or the password that was last used on that device?
2. Is this method still relevant with Android 6.0 - https://www.youtube.com/watch?v=DJ8_qbj1DPQ ?
3. Is it possible to just arrange warranty repair and get it unlocked in Samsung repair center?
4. Do you know any other solution that could help me?
You sold the guy a non-functioning phone and it's your fault. Give him his money back.
presciso help, bought a xt1563 and when buying the person who sold said he would reset me to erase your personal phone things , more after the power reconnected this disendo you gotta log in with the account that was already on the device, the seller returns not me more and do not know how to remove
Hello,
I've bought a used P9 Lite. The seller resetted his phone and sent it to me. Now I have to log into his Google Account of course because of the Device Protection.
The Problem is I can't reach the seller anymore and I dont have any Informations about him, he isn't reacting about any messages or phone calls from me. Is there a way to bypass the Device Protection? It's really annoying because I need urgently a working phone.
Greetings Madaraaa.
Restore the phone
Hello. A have bought a phone from Ebay, and cant sign in to google account due to security reasons (thanks google)
Contacted the seller, to provide me his acc/pass, but its useless. I am getting the same error. Can some1 help me solve this problem please?
Sounds like you purchased a stolen device.
This is FRP, Factory Reset Protection, and it's new on Lollipop/Marshmallow (can't remember exactly)... If a device associated with a Google account is factory reset, you MUST have the Google account credentials that were on the device prior to the reset to use the device again, a simple yet effective theft deterrent but can be a problem for consumers uneducated to it in the secondary market.
It is a very similar to approach to how Apple has done it for years and Windows Mobile has adopted a similar concept with Windows 10 Mobile.
On a few devices there are work arounds, but I am not aware of a working one on the Moto X.
BTW, if the seller changed his password or security method (like turned off 2-step authentication) recently, the phone is locked out even with the correct credentials for 24-72 hours depending on security patch applied to the device.
Oh, and a super simple way to avoid this... Delete all Google accounts on the device prior to a factory reset and wait a couple minutes (ensure you have an active Internet connection) then perform the reset.
i supose thats is becose the seller turned on the 2 step autentification.
idk, should i wait those 72 hours? or mby contact motorolla support?
TrunksMD said:
i supose thats is becose the seller turned on the 2 step autentification.
idk, should i wait those 72 hours? or mby contact motorolla support?
Click to expand...
Click to collapse
Up to you, but Moto/Lenovo won't help at all since you are not the original owner with a matching serial number receipt. No one will or can help you except the person who know the Google account and password that was on the device when it was reset.
The whole point of FRP is it isn't capable of being bypassed, even by the manufacturer, otherwise what's the point of it? If you could definitively prove ownership to Moto they might help, but you can't since you were not the original purchaser of the device and you really don't know what happened to it before you got it.
Unfortunately, unless the seller can be of assistance or is willing to take it back, you're pretty much out of luck. You could file a PayPal claim against the seller if they won't take it back and the device was not as it was presented in the listing though.
the seller provided his acc/pass for the device, i have even the original purchase receipt (amazon.it)
btw. i have contacted motorola support, and they said to wait 72 hours, then to try to log in again
TrunksMD said:
the seller provided his acc/pass for the device, i have even the original purchase receipt (amazon.it)
btw. i have contacted motorola support, and they said to wait 72 hours, then to try to log in again
Click to expand...
Click to collapse
Then things are different in your country than mine... Moto won't even talk to someone in FRP who isn't the original owner. Good luck, hope it works out.
Just because the device has prior credentials on it, doesn't mean it's stolen. In fact I would the majority of the time it isn't, but all the "experts" on these forums offer that as their only advice, because really they don't have any idea how to bypass. Thanks "experts"
https://forum.xda-developers.com/showpost.php?p=64604318&postcount=2519
And as always, sign out of you google account before any reflashing of any kind of new or resetting default factory resetting the OS. Recovering the OS through TWRP does not require sign out of the google account.
Hi,
My wife bought a new smartphone and decided to offer the P9 Lite to our son but before did a factory reset, but I think I should have deleted the Google account first, and did not, so my son when putting his data, asked to put the account of the previous owner, then my wife put her account again, appeared the indication that they were sending a recovery code to her cell phone number, then put that code in P9 Lite, and nothing happened, it always goes on to say the same thing and does not advance, someone can help me, is that in Huawei in portugal want 25 euros to carry out the unlocking, in addition to the expenses that is to move me there, even the equipment is worth so many euros.
Regards