Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
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Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
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I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
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Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium
Yesterday I used my N7 while running errands & it was parked in the long neck windshield mount I have for it. This is the first time I've done this. I work third shift and it's usually night or early morning (and cool) when I'm driving with the tablet. Yesterday it was hot and the sun was shining. I didn't leave it in the car but it got hot riding around. I kept it plugged into my car charger the entire time (2 amp charger that fast charges). It stayed charged up most of the day but at some point it stopped charging. I noticed when I got home and the charging animation had stopped.
I took it in & plugged it into the wall A/C charger but it still did not report as charging. I just thought the battery was hot from being in the sun all day & had tripped some thermal sensor that prevented charge. I kept it on & plugged in thinking it would start back up when the battery cooled off. Nope.
The tablet is @ 6% now. I is off completely now and I don't have enough charge left to do a nandroid. I've tried all kinds of combinations of chargers and cables but it refuses to charge.
Did the heat kill the battery or some of the circuitry?
Is there any way to back this N7 up?
I'm planning on getting a new one when the new models come out anyway but I'd at least like to get a backup off of this one...
Edit: I updated my sig before submitting this post but it's not showing up yet.
I'm running Trinity Kernel & RasbeanJelly. Both are up to date.
Update: For anyone interested, I found & fixed the problem. I took the back off & was looking around for anything obvious. I knew the problem had to be either the battery or the usb port (or the electronics for either one). The battery is pretty much self contained so not much I could do there. The usb port is screwed down under the speakers and there is a flat ribbon cable that runs from it up to the logic board. The connector on the board is covered by a piece of black electrical tape type material. That is where the problem was.
There is no locking mechanism for keeping the ribbon cable seated in the connector. It is only held in place by the tape. When my Nexus got hot, the adhesive on the tape failed and the ribbon cable must have moved just enough to disconnect it. Thus preventing power getting from the port to the logic board and battery.
I reconnected the cable & reapplied the tape.
Problem solved!
On a side note, this week without my Nexus made me realize just how much I love this tablet. I have a Nook color running CM7 and an HP Touchpad running CM9 that I used as backups but the Nook was way too slow and the Touchpad was too big to be convenient. I can't wait for the new version...
Sent from my Nexus 7 using Tapatalk HD
I suggest putting some hot glue or 2 part apoxy on that ribbon cable to keep it from happening again.
Sent from my Nexus 7 using xda premium
I have been wanting Qi charging since I got my 5X and there is finally a way to mod it. I did not make the following video, just passing it along.
Check out this video here https://www.youtube.com/watch?v=Wx-s47x4UW4
I dont know if my hands are steady enough to solder like that any more.
Looks incredibly difficult to do. I hope someone comes up with something you can clip onto the usb port, I'd buy it right away.
If you watch the very end you can see it cycling between charging and not charging. Something didn't go right and it probably doesn't actually work. I've had this happen before when I modded my Galaxy Nexus for the Palm wireless charger. The receiver inside the phone wasn't getting enough voltage to reliably charge the phone so it would just cycle back and forth between charging and not charging. Heated the battery up really badly and ruined it, had to buy a new battery shortly after and try again. Eventually I got it working properly but I don't know if I would mess with it ever again. It was a pain that took a few days of trying over and over again plus I had a ruined battery. Just should let people know that from experience it isn't as easy as making contact with the pins and it magically works. You have to take in consideration length, gauge, and resistance of the wire while monitoring the voltage.
Making this out of curiosity sake. YMMV obviously individually, but was reading LG's Facebook (it came up as a sponsored link) and there's some people mentioning the phone getting so hot it burns. There is also mentions of glass cracking (presumably from heat?) and there's a picture of charger cable nuked on Imgur...
I almost never read FB but I need it for business. I only saw the comments when reading the LG sponsored links. I really only read XDA/reddit but seeing the amount of comments spread across several posts. I was more surprised to have not seen it here with the complaints of the camera lens cracking...
Anyway, here is the imgur post if you're curious:
http://imgur.com/a/nDyyX
The only thing I've noticed is when charging my phone gets massively hot. I thought my S5 was hot... but this one has been noticeable to the point it's almost a bit concerning. So it was weird I'd been noticing this lately and then to read the posts, I'm like... well, there might be something to that. But more curious if others had noticed anything peculiar than concerned atm... My laptop charger gets stupid hot too, but it hasn't melted yet so I guess it just depends on different variables.
It's only when charging though. It is too hot to hold when it's at it's worst so I have to "fan" it out. Anyway, they make these things so temperamental (literally) now...
Edit: Restructured my post
Multi-year lurker, first time posting.
I saw this photo yesterday and it's certainly a concern. I mean, it was so hot the plastic melted onto his skin However, the imgur's OP doesn't show what charger was being used.
I've only had the phone for a couple of days, but so far I've charged two of these LG G6 phones with a variety of chargers and cables. I've used the original charger, computers, car chargers, multi-port chargers, and a wireless charging pad (with both the original cable and 3rd party cables) and not once it's gotten anywhere near hot.
Just one thought - the only thing I can think of that would contribute to the crazy heat is the fast charging capabilities. That is one thing I have not done - use the included charger to charge the phone directly. The one thing I use it for is to power the wireless charging pad. So that might account for the fact that I haven't experienced this crazy heat you're experiencing. Charged my phone with the fast charger and it remained cool as a cucumber, even inside a full cover case. YMMV
I have left the fast charger supplied with the phone plugged in for hours. Never got hot. Software controls it. It will get warm as any processor does during use so any software using the processor can heat up the phone. I have not experienced any abnormal heat issues. I known the old Samsung wojkd darn near give me 3rd degree burns it would get so hot, but the G6 is the coolest running phone I've had in a long time. YMMV
Sent from my LG-H872 using Tapatalk
The only time I notice it get warm on the back side of the phone while charging is while I'm using it at the same time. Not burn your hands warm, but toasty. I do leave it plugged in and turned on as a bedside clock but I haven't noticed it get hot just from that. It's only when I'm multitasking or watching YouTube or Netflix. But these fast chargers do concern me a bit. My Nexus 6 had micro usb fast charging and I noticed the battery life degraded horribly just after about 2 years of using the phone. That was the one thing I liked about the S7 I traded in for the G6 was that you were able to go into the system settings and turn off fast charge. That should be an option on all phones equipped with fast charge capabilities.
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
lesdense said:
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
Click to expand...
Click to collapse
Either you have a cheap low quality battery or you probably burnt it up with the heat gun. The NFC pad is on top of the battery if that still works then I highly doubt anything else was damaged but I could be wrong. Worse case scenario you desoldered something on the motherboard but I doubt it. First check the wattage on your wall charger if it says 5 volts and 1 Amp then that's your issue. Most wall chargers or USB ports I use have to be at least 5 volts and 2 amps or it will not charge and it'll actually get stuck at 90% like in your case because the charge rate slows down after 80% I believe and a crap wall charger won't have enough power to charge the phone like a high quality OEM wall charger would.