phone won't detect sd card after marshmallow update - P8lite Q&A, Help & Troubleshooting

Hello everyone, I have a serious problem and I was searching over the internet to find a solution but failed. So I had a Ale L21c185b120, then I updated it with the firmware c185b525 middle East and African version available on the Huawei consumer pk page. After the update everything was fine, all my apps, files, sd card was there. But I noticed that phone was a bit slow so I decided to factory reset it. I took the Sd card out of the phone, also the card tray was out and I did a factory reset. Here starts the problem. When phone rebooted and I put the card again, nothing happens and card was not read by the phone. There was not a single error etc like card is damaged etc. It's just like phone doesn't give a damn either sd card is in or out. I checked sd card in another phone and also in Pc. It's been read by both means card is perfectly fine. Even I formatted the card from Pc but still in vain. Also no other card is being detected by the phone now. I just wanted to confirm is it a firmware or hardware problem?
BTW phone went on notifying me of new updates and now it's on b572. Plz help?

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Yes its updated, its now on c185b572. Still problem is there. i am not able to find a solution so it means i can't save a trip to service center.

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Hopefully.. thanks for ur time bro..

Related

HELP!!:Charmer not recognising my memory card is inserted

Hey
I got my charmer this afternoon and found one issue with it:
it doesnt recognise the fact that i've got a memory card inserted! tried 3 different memory cards
could it be that the phones b0rked?
can someone point me in the direction of an official rom update?
i downloaded the one from t-mobile but it seems to always throw up some communications error and doesnt go any further.
HELP!
I dont know what is wrong with your memory card and your phone, but you can download an official rom from HERE

Please help SD Card Slot Stopped working

Hello lads,
I've got a problem, my SD Card Slot has stopped working.
I've tried another SD Card, i've tried soft-reset's, i've tried different WM5 ROM's, i've triedan original ROM on the Prophet , and I still can't get it working.it dosen't have some dirty inside
Anybody got any idea's please ?
FIXED!
Hi mate,
I had the same problem with my phone, when I updated to a WM6 ROM. Seems the timing was just really really bad.
Here's what I did to fix it.
1)Remove the SD Card
2)Blow Hard into the SD Card Slot
3)Put the SD Card back in, see if it reads.
4)If it doesnt work, try the same process again, usually the second time will definately get it going.
This is a common problem among Prophet users..the slot gets dirty after a period of time.
If the above process doesn't work for you, or you don't want to use it, there is a second way.
1)Find the old "Fake" SD Card that came in the phone when you got it.
2)Put a little alcohol on the connecter end of it.
3)Insert and remove it a couple of times to clean the ports.
4)Leave your prophet for a little while
5)Insert your SD Card, and it will worK!!
macxi said:
Hello lads,
I've got a problem, my SD Card Slot has stopped working.
I've tried another SD Card, i've tried soft-reset's, i've tried different WM5 ROM's, i've triedan original ROM on the Prophet , and I still can't get it working.it dosen't have some dirty inside
Anybody got any idea's please ?
Click to expand...
Click to collapse

[Q] SD Card Gone

Hi
I received my touch 2 this week, so i inserted my mini SD card from my touch inside and it worked fine until yesterday, but now it isn't recognized by the phone anymore. I haven't touched it or taken it out, the only modifications I've made seem to me like having no influence at all on card reading:
Synching with outlook
installing the two updates available here
installing some of the programs from here (policies OFF and softkeys change)
I cannot check the card because my old phone is dead... and of course i've tried taking it out and putting it back in again but it doesn't work...
any ideas anyone?
thanks in advance
Well, that happens...
Restart the phone.
Indeed try soft reset.....

[Q] Phone Storage not mounted? SD Card not reading?

Hi i would like to ask to fellow seniors and developers of xda,
Why does my phone says phone storage is not mounted? I tried everything from factory data reset to the PHV ( Power + Home + Volume Up ) buttons. And it seems nothing is working. I have been looking for answers for days. And i dont think anyone has this problem than me. Im the only one with the problem. SD Card is not reading as well. I tried my SD Card on my wife's SM-N900 ( same as mine ) and it work well. Nothing happened. Is there any solution to this? Please help me solve this issue. Thank you for your time. /;
ChristianChew said:
Hi i would like to ask to fellow seniors and developers of xda,
Why does my phone says phone storage is not mounted? I tried everything from factory data reset to the PHV ( Power + Home + Volume Up ) buttons. And it seems nothing is working. I have been looking for answers for days. And i dont think anyone has this problem than me. Im the only one with the problem. SD Card is not reading as well. I tried my SD Card on my wife's SM-N900 ( same as mine ) and it work well. Nothing happened. Is there any solution to this? Please help me solve this issue. Thank you for your time. /;
Click to expand...
Click to collapse
I tried to download something from WhatApp and it says " Download Failed : Cannot download because no internal shared storage is available. Please unmount it as a disk drive and try again". I never did do anything and it unexpectedly became something like that. Is there no solution to this issue ?
ChristianChew said:
Hi i would like to ask to fellow seniors and developers of xda,
Why does my phone says phone storage is not mounted? I tried everything from factory data reset to the PHV ( Power + Home + Volume Up ) buttons. And it seems nothing is working. I have been looking for answers for days. And i dont think anyone has this problem than me. Im the only one with the problem. SD Card is not reading as well. I tried my SD Card on my wife's SM-N900 ( same as mine ) and it work well. Nothing happened. Is there any solution to this? Please help me solve this issue. Thank you for your time. /;
Click to expand...
Click to collapse
It might be a hardware problem specific to your phone - a bad contact or something similar. Test with 2-3 different micro-SD cards that all are (recently) tested and working fine in other phones.
xclub_101 said:
It might be a hardware problem specific to your phone - a bad contact or something similar. Test with 2-3 different micro-SD cards that all are (recently) tested and working fine in other phones.
Click to expand...
Click to collapse
I did try my wife's SD Card and it went well . And used mine on my wife's phone. But the main problem is that the Phone Storage in not available. How do i correct this hardware problem?
ChristianChew said:
I did try my wife's SD Card and it went well . And used mine on my wife's phone. But the main problem is that the Phone Storage in not available. How do i correct this hardware problem?
Click to expand...
Click to collapse
Does the card work (is it seen) in another phone? If yest try to format it on the pc and see if it is recognised then in the N3, if not the card may be damaged.
gee2012 said:
Does the card work (is it seen) in another phone? If yest try to format it on the pc and see if it is recognised then in the N3, if not the card may be damaged.
Click to expand...
Click to collapse
Yes it worked well on other phone's via alcatel. So it means that there's something wrong with my hardware right ? How do i change the firmware? Maybe something went wrong with its firmware? It has never fell before since its brand new..
Mine reading as Blank SD card
ChristianChew said:
Hi i would like to ask to fellow seniors and developers of xda,
Why does my phone says phone storage is not mounted? I tried everything from factory data reset to the PHV ( Power + Home + Volume Up ) buttons. And it seems nothing is working. I have been looking for answers for days. And i dont think anyone has this problem than me. Im the only one with the problem. SD Card is not reading as well. I tried my SD Card on my wife's SM-N900 ( same as mine ) and it work well. Nothing happened. Is there any solution to this? Please help me solve this issue. Thank you for your time. /;
Click to expand...
Click to collapse
My note 3 was doing fine and for past few days suddenly the sd card is not getting recognised and am not able to find which application got updated latest to cause this problem. Please suggest me the solution to this.
I did the card formatting as well factory reset the phone. Still the phone gives message as Blank SD card.
SD card reads in PC and in other phones.
ChristianChew said:
I tried to download something from WhatApp and it says " Download Failed : Cannot download because no internal shared storage is available. Please unmount it as a disk drive and try again". I never did do anything and it unexpectedly became something like that. Is there no solution to this issue ?
Click to expand...
Click to collapse
Follow the sdcard fix guide that is linked in my sig..
SD card issue
surchit said:
My note 3 was doing fine and for past few days suddenly the sd card is not getting recognised and am not able to find which application got updated latest to cause this problem. Please suggest me the solution to this.
I did the card formatting as well factory reset the phone. Still the phone gives message as Blank SD card.
SD card reads in PC and in other phones.
Click to expand...
Click to collapse
Hi suddenly the SD card starts functioning and today it goes on and off means, sometimes it reads by itself and other time it gives blank sd card.
My note 3 is not rooted and Samsung guys informed that warranty ceases with rooting.
Can I have other workaround without rooting.
Thanks a lot for the support.
Khizar said:
Follow the sdcard fix guide that is linked in my sig..
Click to expand...
Click to collapse
I have the same problem with my samsung Gio model: m290k..when i inserted SD card it does not show in my phone, however same SD card is operate in other models..when i try to download whatsapp pictures same message appear on the screen..
plz guide me hw to solve this problem.
Khizar said:
Follow the sdcard fix guide that is linked in my sig..
Click to expand...
Click to collapse
HI,
I went http://forum.xda-developers.com/showthread.php?t=2684384 on this thread but it wont work for me... I have xperia S with AOSP rom (Lolipop) so please can you help me out?
Thanx in Advance!
same problem on intex but can help a little!
I am stuck in same problem when i was massing arround with adding users on my intex aqua power ... i accidently unmounted my internal storage i cant even see my sdcard ... BUt I have terminal emmulator installed on my phone and i can navigate arround my memory card and internal storage /// I took my back up of my memory card in my PC then i copied all the folders from internal storage to sd card and again took backup of it!! It worked for me ... I did get my files back But still coude't mount my sd card or internal storage!!!

SD card error while format

Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Any updates?
Soundgardenx said:
Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Click to expand...
Click to collapse
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
try formatting it in a PC.
vizcat said:
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
Click to expand...
Click to collapse
Hi, did u fixed it? I faced with same issue. Im looking for solution, will let you know if i get some.
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Same here. I tried format the SD card in a Mac and a PC, tried again with other cards, but I have the same (frustrating) result. The only thing I didn't try yet was restoring the device, and I don't know if is a good idea (seems didn't working for any other person with the same problem).
Aditya C A said:
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Click to expand...
Click to collapse
Hi did you get that resolved?
I am having the same problem. I was using my old MicroSD Card. After the update for Android 6.0.1 it appeared a message saying that the card was corrupted or something like that and i might need to format it. I try to do so and and error appeared while formatting it as Internal so i remove the SD card and restart the cellphone and tried to do it at least as External Storage but i got the same error. So i bought a brand new MicroSD Card Class 10 32 Gb and had the same issue. I did a hard reset and start over and i have the same outcome.
All my SD Cards that i tried to use got recognized on my friends cellphones. Moto G Turbo, Moto G 2nd i got a Moto X play. The difference between them and i is t hat i have Android 6.0.1 and they 6.0.
Does somebody found the solution to this issue? . Which version of Android do you have 6.0 or 6.0.1. Everything got screwed up after the update.
Additional Details:
1. After the error appears the SD card is not being read anymore even if i eject it and insert it again. So i erased the Media Storage Cache and External Extorage Cache, restart the cellphone and put back the SD card again and i got recognized with the message that i need to format it. I try too many time reproducing this issue and i always got the same frustrating result. The SD cards were formatted on Mac and PC and also other Motorola phones and Same ****.
2. Called Motorola Services Desk on USA and LATAM. One of them told me to restore the cellphone to brand new state. I did it and same ****.
3. Am so sad for this not much information available
The same issue is there in many custom ROMs as well. I feel it's got something to do with 6.0.1 rather than the sd card itself.
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
dev>null said:
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
Click to expand...
Click to collapse
I did it before and same outcome. Just let us know if you find the resolution ! I will appreaciate it.
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
dev>null said:
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
Click to expand...
Click to collapse
No. I just bought the Moto X play. I was working fine with an Old SD Card. After i upgrade to 6.0 to 6.0.1 the SD Card is not read anymore and showing errors while format it internal or externally. I bought a faster card class 10 and same error. The thing is my friends with no update can read my cards without problems using same cellphones.
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
pijes said:
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
Click to expand...
Click to collapse
I will try on a pc...did that on osx with Parallels Desktop...no go!
I have had the same issue as some above. Went wrong two weeks ago when the latest OTA became available from Motorola. The moment the phone restarted I received a warning that the microSD was not formatted, which had been previously set up as internal storage. I am 100% certain that it was the upgrade to 6.0.1 that did this, and not anything physical. I've tried approx 20 different methods to try to format it, both in the now-rooted X Play and on my PC, and even when it appears to be successful it actually isn't. Windows 10's diskpart will show the partitions, whilst most will not. It's as if the card has somehow become write-protected. The 128gb card was not cheap, so if anyone has had the same issue and has a solution, please give any tips you can!
Hello any solution for this ?
I'm willing to try and flash the 6.0 stock. Reporting here asap!
I need a fix for thisssssss! SD Card is not garbage now is it?
no way
sorry guys, bad news! I downgraded to Stock Android 6.0, it didn't fix the problem.
will try with a brand new sdcard...to see if the mxp is somehow very picky...or more simply the sdcard reader is damaged
hi guys!
i have the same issue with new 64 Gb microsd card. did anyone get the decision?

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