Z Force, not Z2 force, 64GB + 128GB, battery backpack.
Problem: phone reboots on its own every few days and forgets it's a registered phone. It thinks it's a new load and forces me to go through initialization process. All apps are there, but their caches have been wiped, so all personalizations are gone.
Does anyone have a clue as to what could be causing this?
Update: The phone isn't losing the apps, just the main cache. While the apps still exist, their settings don't. Still looking for a cause.
Related
I've had my Galaxy Tab (Verizon edition) now for under a week. Naturally, that means I've been installing apps on it every day.
Last night an issue cropped up that turns out to be a deeper problem than I thought.
To start, I'd randomly see a force close for the built-in Google Maps app. Force closes aren't necessarily unusual, but this was force closing every 10 seconds or so. And it wasn't running. No sign of it in any of the task manager or application manager or running services areas. Yet, it was crashing.
(Don't worry, the fun doesn't end there.)
So, I suspected the last couple of apps I installed and uninstalled them (more on this later). The problem didn't go away. Around this time, other apps started crashing randomly -- often without a force close (much more like how iOS apps crash -- a return to the home screen).
The crashing always coincides with a single short vibrate then a triple-vibrate about 5 seconds later when the app closes or the force close dialog comes up. This happens in nearly any app -- from the home screen (less common) to the Browser, maps, settings, gmail, 3rd party apps, etc.
But wait, there's more...
I wasn't observant enough the first time to notice that the suspected apps were never uninstalled. Now no app will actually install. When I perform the uninstall, everything seems fine. Until I reboot. Then the app is back, fully functional.
None of the apps are installed to the SD card. The device is not rooted. The device claims just over a gigabyte of internal memory free, and slightly under half the SD card free.
Anyone see any of this behavior? I'm hoping to avoid doing a factory reset -- while also unsure that it would even do anything if something else is wrong. And the two issues (crashing and uninstalls-not-sticky) aren't necessarily related.
This isn't my first Android device, either... I haven't seen this or anything like it on the G1, N1, Droid, Evo, Archos, or any other device, for that matter.
Thoughts? Ideas? Musings? Questions?
[Update: Device was replaced. If it wasn't a hardware problem, it was still good enough to prompt the retailer to replace it. They easily accepted, "The factory reset doesn't work." as a reason.)
Sounds to me like there is something wrong with the internal memory chip. I would return the device within the DOA warranty if I were you.
Seems that it probably is a hardware issue.
I tried a factory reset (which appears to be a very convenient way to boot in to recovery mode, BTW) and it was only able to delete a portion of data. All of the apps are still there, all the data, etc. (The SD card aside, the factory wipe doesn't touch that.)
So, back it goes for exchange!
I just started having the same problem today and I have not installed any new apps although I did update date my existing apps a few days ago. My phone is rooted but by your discription that's not the cause.
I did reset my phone and I formated my SD memory. I also use a code that I found to reset the phone to factory and reset everything. Non of this has solved the problem.
I'm still trying and I'll let you know it I have any positive results.
I'm on a Galaxy S Vibrant with 2.2 Firmware, Froyo and a 2.6.32.9 kernel
Ever since I got my new dock I've been getting android.process.media force closing. Every few minutes. After reading up on this a bit it seems to be something with a possible media card not seated, or something to that effect. That was on other devices, though.
Anyone know anything about this?
my understanding is that its pretty common on HC tablets. I've constantly ignored it, not knowing why. the card thing could be it though.
do you have recovery? if so, go in there and wipe dalvik and reboot with dock inserted.
If you don't have recovery, you can wipe data and it should fix it... but you'll lose all your apps.
to wipe data without clockwork, reboot and hold volume up.
So I had this lovely pop up on my phone last night. The message was "Unfortunately, S Health has stopped" along with the "OK" button. The kicker was that after clearing it, it would pop back up after a few seconds. I cleared the cache to no avail. I rebooted to just have it pop back up after it fully loaded all the apps. Battery pull rendered the same results.
My phone is all stock - with no crazy updates or recent app downloads that I could point to as potentially causing the issue.
I did find one resolution - I thought I'd mention it here in case others find themselves in this situation. Between clearing the pop up message - work your way to the Settings->Applications->Application Manager. From there - scroll down to S Health and once selected you can turn it off.
Now - I kind of liked having the pedometer - so I was trying to get it up and running again without doing a factor reset. I found that clearing the app data, deleting cache and uninstalling the update did the trick. I had to do it 2 times with reboots after clearing out all the data before it ultimately came back without issues. I had to recreate my profile again and historical data seems to have been lost.
I'm not sure if there might have been a better way to do it - but just thought I'd mention this issue here.
I do not know whether it is coincidence, but I updated couple of days ago and all of sudden, starting this morning, the Android system is draining battery at alarming rate. It does appear that this happens only when I am on cellular network and not on wifi.
I have been off the charger about 2 hours and my battery is down to about 50% already.
The phone is running very hot. (I took it out of the case) It does not appear that turning off cellular data affects this at all.
Rebooted the phone couple of times to no avail, at this point, I am considering factory reset of the phone, but would like to get some opinions on what may be the cause.
I saw the thread on the "android system battery drain", but this does not appear to be related to what majority of people are reporting as this slows down the phone significantly enough that the phone is almost unusable at this point.
Cleared cache but don't think is helping. That said, when I was trying to get to the recovery, the system said "Installing update" and then "No command", before getting me to the cache, I am wondering whether the "update" did not clean up itself...
Thanks.
EDIT: Looks like the system cache clearing did help after all.... System appear to be working normally now. Will have to see..
Ok, well, back to the drawing board. The phone behaved ok all day long. Came home, I did 2 things, turn on wifi, and then turned on bluetooth to test out a headphone and then shut off the bluetooth. High battery drain again. Phone got hot and everything is VERY sluggish.
Shut down, cleared the cache again. Will see what happened.
Is there a way to go BACK to previous stock ROM WITHOUT factory reset?
Found out the issue, it was Oculus update which caused the issue. Looks like the bug caused the "Oculus Room" to install it self over and over again. I manually ran the Oculus home app, and it prompted me to update, which I did and it appear to have fixed the issue.
Flash your decice with version from sammobile.com
I have this exact same problem, posted about it yesterday but had no help.
I don't have Oculus on my phone though. But phone behaves for a most of the day, then does as the OP describes, still cant see why, but its only since the update.
Steve
This wasn't a problem until I updated the phone a while after I got it. When I go to the play store and download a new app, it shows "downloading" with the weird fragmented bar moving across the progress bar, but the download refuses to start for like 5 minutes to sometimes several hours or a day. I've turned off every power and data saving mode I could find and it still does this. Factory reset, force stop, clear cache, clear data on all google play related apps (yes, including the system apps), and it WON'T STOP DOING IT.
Haven't had this issue on my Z3Z but I have had this issue on my Nexus 7 tablet once or twice. It randomly resolved itself I don't remember how. You can try deleting your google account, uninstalling all the play store and google play updates and reinstalling them. That may help.
Good luck.
I have this issue too and have been unable to resolve it.
I have the same issue. I'm to the point where I simply leave them be and eventually they download and updates. It sometimes works if I restart the download, reboot the phone, switch from wifi to data to wifi again, things like that.
This might be overkill, but ever since I factory reset the phone I no longer have this issue
TheNetwork said:
This wasn't a problem until I updated the phone a while after I got it. When I go to the play store and download a new app, it shows "downloading" with the weird fragmented bar moving across the progress bar, but the download refuses to start for like 5 minutes to sometimes several hours or a day. I've turned off every power and data saving mode I could find and it still does this. Factory reset, force stop, clear cache, clear data on all google play related apps (yes, including the system apps), and it WON'T STOP DOING IT.
Click to expand...
Click to collapse
Try clearing the cache of the google play store app in settings, if not then all its data. Also, if you just upgraded to Nougat it would be wise to make a factory reset (in recovery mode) to clean up the residual Marshmallow files, if you don't feel comfortable with that, then at least clear your device's cache and Dalvik (in recovery mode)