Database Users

[Q] GS4 Multi Window don't work.

At&t GS4 32GB version.
Multi Window not working.
It is checked (lit up green) in the setting (notifications area).
DID a long press of the back button.
Rebooted.
Tried everything, it don't work.
Could root have broken it?
Titanium Backup Broke it?
All I did was root my device to be able to use Titanium backup to restore all ym data from my GS3.
That data was...
My call log, SMS / MMS History.
A few Games and the data from them.
Wifi Settings
Call History.
That was it.
Andorid 4.2.2 that came with the phone.
Any help would be appreciated.
Thanks

Restoring that type of system data can cause many odd issues. This why it is never advised to restore any system data at all. Only user apps
W.T Nexus 4

Is there a better way to restore call logs, MMS/SMS messages, contacts and all the WIFI hotspots (passwords) I have saved?
That stuff is pretty important to me. I use the phone for business so to have every SMS message is super important. My call logs are important an d obviously my contacts are important. The few games I play on a regular basis are important too (but there are only 3 of them).
Can something like restoring that kind of data KILL multi window?

Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4

zelendel said:
Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4
Click to expand...
Click to collapse
Possible solution to getting multi window working?

Your not gonna like the sound of this but most likely a factory reset and start from scratch. Make sure it is working and then go from there.
W.T Nexus 4

zelendel said:
Your not gonna like the sound of this but most likely a factory reset and start from scratch. Make sure it is working and then go from there.
W.T Nexus 4
Click to expand...
Click to collapse
It's an option..(which I want to avoid)
Anyone one else want to weigh in?

Turn off multi window then turn back on. Then holdback button. If that doesn't work reboot phoneqnd try again

Comp1demon said:
It's an option..(which I want to avoid)
Anyone one else want to weigh in?
Click to expand...
Click to collapse
First of all, as far as I can remember all Call history, SMS/MMS and Wifi Settings, can be passed to the S4 via Kies, if I'm wrong, then just use the Samsung Smart Switcher, you can get this from the Samsung Apps, or at least in my case, inside the S4 box there were some instructions and a URL to go to do this. http://www.samsungsmartswitch.com
Second, once you get any annoying error on your phone, you don't have to many options to fix it, other than going the factory route, but for your information, if you use ODIN and the OEM Factory Rom that is on this site, you will install everything back to factory, but doing this won't affect any of your settings or Apps, it will just refresh all rest to factory all your system Apps, SO, just do this first (you can even do it on Kies, just use the Firmware Upgrade and Initialization option) and then Check for the Early Month Update, update your phone, then do the Smart Switch thing and you will be almost completely covered.
Just leave your re-root for the end, just in case. Good Luck.

erasat said:
First of all, as far as I can remember all Call history, SMS/MMS and Wifi Settings, can be passed to the S4 via Kies, if I'm wrong, then just use the Samsung Smart Switcher, you can get this from the Samsung Apps, or at least in my case, inside the S4 box there were some instructions and a URL to go to do this. http://www.samsungsmartswitch.com
Second, once you get any annoying error on your phone, you don't have to many options to fix it, other than going the factory route, but for your information, if you use ODIN and the OEM Factory Rom that is on this site, you will install everything back to factory, but doing this won't affect any of your settings or Apps, it will just refresh all rest to factory all your system Apps, SO, just do this first (you can even do it on Kies, just use the Firmware Upgrade and Initialization option) and then Check for the Early Month Update, update your phone, then do the Smart Switch thing and you will be almost completely covered.
Just leave your re-root for the end, just in case. Good Luck.
Click to expand...
Click to collapse
Well I guess it came to that.....
Kies is a really cool app - I had no clue it was better than titanium backup.
No need to root I guess.
Kies would not restore official rom IT kept locking up after download.
I ended up using ODIN.
Took Two times then a DATA WIPE.
Then Kies to restore everything but my Multi Window is working.
Thanks...
But now I am wondering if a data wipe was really all I needed instead of redoing the ROM?

Comp1demon said:
Well I guess it came to that.....
Kies is a really cool app - I had no clue it was better than titanium backup.
No need to root I guess.
Kies would not restore official rom IT kept locking up after download.
I ended up using ODIN.
Took Two times then a DATA WIPE.
Then Kies to restore everything but my Multi Window is working.
Thanks...
But now I am wondering if a data wipe was really all I needed instead of redoing the ROM?
Click to expand...
Click to collapse
Glad that at least is working and you have your data restored on your S4. but just FYI, I use Titanium Backup PRO in all my devices, is great for backup all your apps, and then you can restore all of them with even the data, BUT when you are moving from a device to another, or even with teh same device, when you change Roms, it's not recommended to restore all data and system apps, next time just do the restore your apps option. I have successfully restored all System and Apps before, when only when I had a good backup of all o fit, and then screwed something up, so I just reinstalled same Rom or do a factory reset, then do the full restore, it can definitely save you a lot of work and time.

https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
I've been using this app forever give it a shot before doing a factory reset

zelendel said:
Contacts are backed up with your google account so those are not a worry. There are a few sms backup programs out there that when restored work properly but non that do mms that I remember. Your games are fine as that is user data and nothing system related. The call logs can be backed up with some 3rd party apps as well. As for the Wi-Fi spots I don't know of any that backup those. Yes it could cause these issues as each device and OS version can handle how these are stored very differently.
W.T Nexus 4
Click to expand...
Click to collapse
Just FYI, Google Account also backs up WiFi information (SSID + Passwords). I found this out surprisingly when I upgraded from an HTC EVO 3D to the GS 4. When I added my Google Account, it proceeded to restore my home screen wallpaper, my apps, my contacts, and my Wifi info.

[Q] Using Helium to restore apps and data? Keep getting errors.

So since I cant use TB right now. I am trying to use Helium to restore from my Galaxy S6 to my S8.
I already did smart switch to get the core around, but of course as expected it didnt do all my apps since some arent on play store. So now am trying to restore from my Helium backup, but many times it gets stuck on a restore for an app.
So just wondering, how else is everyone getting around all this? Thanks.

try again.
force stop the app on both devices and try again(make sure you do a sync, they're easier and more stable than backup-restore)
the backup process can be a bit unstable, some apps took several tries for me.
also good to know, running apps can't be transferred.
so kill any app you plan on transferring.
and smart switch does sideloaded and discontinued apps too if you use a cable to do the transfer.

Mysticales said:
So since I cant use TB right now. I am trying to use Helium to restore from my Galaxy S6 to my S8.
I already did smart switch to get the core around, but of course as expected it didnt do all my apps since some arent on play store. So now am trying to restore from my Helium backup, but many times it gets stuck on a restore for an app.
So just wondering, how else is everyone getting around all this? Thanks.
Click to expand...
Click to collapse
Had the same problem. The next day, I tried restoring one at a time and it worked. Then, I was able to restore the rest as a batch. I can't explain it.

thedicemaster said:
try again.
force stop the app on both devices and try again(make sure you do a sync, they're easier and more stable than backup-restore)
the backup process can be a bit unstable, some apps took several tries for me.
also good to know, running apps can't be transferred.
so kill any app you plan on transferring.
and smart switch does sideloaded and discontinued apps too if you use a cable to do the transfer.
Click to expand...
Click to collapse
Smart Switch doesnt do the app data tho. So even with side loading, Id still be missing the data.
Now as for the sync. Are you doing to internal storage or google drive?
I did try restoring some apps one by one, and "says" complete, but never is. Doesnt even show it installed. So rather odd.
Just know right now. I am lil annoyed without root for a simple process to backup apps and data and restoring. Reminds me of when I do a clean windows install.... 3 days worth of setting up again vs 1 click of Titanium Backup restore. >.<

i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.

I can't get Helium to work on my S8+ at all. It says it restores apps and data, but the app is never installed. Tried one app at a time, everything. Helium worked fine going from my Note 4 to Note 7, then to my replacement Note 7, then from my Note 7 to my S7E. But from my S7E to my S8+ - it does not work. PITA and there are several apps I REALLY needed to migrate data.

did you try installing the app through the play store or smart switch first?
I didn't have any real issues, but I did go through smart switch first.

Anyone figure out the solution???? Please post

thedicemaster said:
i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.
Click to expand...
Click to collapse
Would be nice if I knew how "sync" mode worked. All I get from the restore/sync list under my devices is "An error occured while retrieving your device list"

I can't get Helium to recognize that the S8 is in PTP mode. Even when it is, Helium states that the phone is in MTP mode. Anyone else experiencing this problem with Helium and their Galaxy S8 Plus?

Same issue with helium, it restores everything but then the apps simply aren't there.

I've tried everything to make Helium work - still says apps installed, but they never do. Surely there has to be an answer to this riddle.

Same here. No luck on data / settings being restored

Anyone have any updates or other solutions we can use? Helium devs never responded back to me.. so I feel like I just wasted 5$ on them.

Maybe time to give a one star rating for them on the playstore until they address the issue.

thedicemaster said:
i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.
Click to expand...
Click to collapse
Is sync part of Smart Switch or Helium? Forgive me if question is obvious but since thread is about Helium, just wanted to make sure you are referring to a feature of SmartSwitch
Thanks

it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.

thedicemaster said:
it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.
Click to expand...
Click to collapse
Sync doesn't work for me. I have an error,
An error occurred while retrieving your device list. Getting this on both the new SO and the source phone.
Any secrets to getting the device to list? I am running the latest version of Helium.

Sync doesn't work with the S8. I do believe it was an option when I went from my Note 4 to my Note 7, then from my first Note 7 to my second Note 7, and also available from my second Note 7 to my S7E back in early February. But there is something not allowing sync between devices on Helium and the S8/S8+. So synicing isn't an option when the phones are not being "seen" as being available to sync. As others have said, there is an error message saying phones aren't available or something similar.

thedicemaster said:
it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.
Click to expand...
Click to collapse
CrozB said:
Sync doesn't work for me. I have an error,
An error occurred while retrieving your device list. Getting this on both the new SO and the source phone.
Any secrets to getting the device to list? I am running the latest version of Helium.
Click to expand...
Click to collapse
Also do you have to have premium version ?

how do i stop system update in progress?

can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process .
i entered my google account and it kept on freezing and would not set up
failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device
but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2
i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible
i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update

gdroid666 said:
can someone please help me ,i did not not update my phone i got it back from RMA and it would not complete the setup process . i entered my google account and it kept on freezing and would not set up failed first 3 times then on the 4th try it it almost set up , i got the new device sign in notification on my other device but google play store would not sign in or download apps it hung there for hours
when i rebooted the phone it said system update in progress ,the phone was already on 7.1.2 i think huawei puts their own versions on when you send it in,does not seem like a good idea to overwrite to the normal OTA version but nobody seems to know if it is safe or not but i would rather not do it if possible i held down power and vol down and get to the boot menu but i have no idea what to do or if it is possible to stop the update
Click to expand...
Click to collapse
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.

v12xke said:
First off, boot to recovery mode and do a factory reset. If you don't know how, there are plenty of YouTube videos out there. Secondly you MUST to be able to log into your Google account. You said "it would not log in". Not sure what that really means, but after the factory reset make sure you have SOLID and known working Wi-Fi connection and try the setup again. Once you have logged in to your Google account, it should offer to restore your apps/settings from the last time your old phone was working correctly. If this doesn't work then download the latest full image from Google and install with flash-all.bat using the instructions on the download page.
Click to expand...
Click to collapse
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automaticall reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?

gdroid666 said:
i RMA'd my phone and had to factory data reset , i enabled all backup and sync options
i tried to sign in with my google account , the phone froze at installing apps but it only said 6 of 7 apps and froze,i got a new device sign in notification on another device so it signed in but it did not restore my apps
i rebooted the device , it performed a system update,(weird because it was already on 7.1.2)
still no apps ,just stock apps
i reboot still no apps i perform 2 factory date resets and select back up from cloud but now it still only will restore the stock app it will not restore any of my apps
last time i RMA the phone and factory data reset it automatically reinstalled my apps ,now it won't install the apps it just install the stock apps
how do i get this to install my apps?
Click to expand...
Click to collapse
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.

v12xke said:
When you first boot to 7.1.2, it is normal get a popup screen that says it is finalizing updates or completing system updates (something like that) then the popup goes away. Huawei does not have, or install their "own version" of Android on devices. Your problem now seems limited to the Play Store not restoring your apps? Assuming you are logged into the same Google account, you should still be able to see your apps under the "Library" tab in PS. If they are listed there but not under the "Installed" tab then you have a sync problem with the PS. Try force closing the PS, and then clear data and reboot. You can also check the sync status under Settings>>Accounts>>Google>>App Data. If things look normal there (synced recently), then under the 3 dot menu, REMOVE your account and reboot the phone. Add the account back and re-sync.
Click to expand...
Click to collapse
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup

gdroid666 said:
ok that is just what they told me the last time i RMA and they updated it to 7.1.1
but the phone does not auto restore my apps it only installs the stock apps and under installed it just shows stock apps
under library ti says not installed on this device and then it lists all the apps i have on all my devices logged into that account but they are not categorized by device they are just all lumped in together
instead of being under headings of the device names
i can force close the play store but i can no longer find the clear cache or clear data option anymore ,all it has now is uninstall updates
where my phone booted and froze during restore and then factory data reset was performed again do you think it overwrote the last cloud backup where it had all my apps with the phone status after the factory data reset
where it was blank except for the stock apps, and would there be a way to restore from an earlier backup
Click to expand...
Click to collapse
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.

v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
i have no idea what you just said ,no idea how to do any of that ,this is a stock phone , there is no TWRP
how do you wipe and install and flash full google image
wifi is not an issue
yes i am aware apps are linked to the account but this is still retarded , it should put the apps under heading of which devices they were installed on when logged into that account ,now i got apps for 5 phones ago different carrier apps samsung app and all kinds of other **** ****ting up the list
if google had any god damn common sense they would at least include an option to list by device ,show you which apps you installed on which devices when you were signed into the account this is a really piss poor way of doing things , but then again so is everything google developers do
what makes it even worse is that there are apps in there that were not even installed by the account
but that were previously installed on other devices before you sign in like carrier apps and system apps and manufacturer apps all the preinstalled crapware so if you even sing in on a samsung device even for a minute it all gets sync to the list and there is not way to sort it, you can not filter by device

v12xke said:
They are all lumped together, because apps are by account, not by device.... so it appears they are still there. Under Settings>>Apps>>Google Play Store you will find "Force Stop" button and right below it "Storage". In Storage is where you Clear Data. No, you didn't overwrite or corrupt anything in the cloud. If it was there (your Apps and Settings) it is still there. You can see for yourself on your Drive Account. Log in, open the Backups folder and you will see a time stamp on your Apps and Settings as well as how many Apps are backed up. If these the ones you want and recent, then eventually your phone will sync and d/l them. If clearing PS data/reboot and removing your account/reboot/reinstate does not work you may need to do a fresh install. Especially since a factory reset did not work...... Not the factory reset in Android.... the wipe/factory reset in recovery mode. By fresh install I mean fully wipe the phone partitions and flash a full Google image using flash-all.bat. You have not mentioned Wi-Fi at all, so I'm assuming you have a bad ass Wi-Fi connection and it is working perfectly during the INITIAL SETUP and that is not a factor.
Click to expand...
Click to collapse
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups

gdroid666 said:
no it shows nothing when i go to drive this is bull****
google sucks
i see a list of my devices and it says 6p , and all it says is last backup has the date i got the phone back and do the factory data reset again ,when i click on it it say 16 apps , but stock apps alone are 32 apps
when i do a factory data reset on the phone i see my device and when i click on it it has the same backup date but
it says 32 apps, when i click it on the phone i see a list of the apps but they are just all the stock apps, when i click the backup in google drive it does not show me a list of apps it just says 16 apps which makes no god damn sense at all
the number of apps do not even match in dive and on the phone, one says 32 the other says 16
i can't even get a list what the 16 apps are in drive, on the phone i get a list but it is just stock apps none of the apps i downloaded on the phone from the play store show up
this is ridiculously piss poor there should be a way to list all the backups in chronological that i can select from , select which one i want to restore from , it only lists the last sync which was after a factory data reset so there are no apps why is google so god damn fuking retarded? looks like it just constantly overwrites your backups and only has the last one it made,so if it fails to backup and you do a factory date reset you are screwed because the last backup will be of a black factory reset device and there is no way to go back and select other backups
Click to expand...
Click to collapse
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.

v12xke said:
In the time it took to write this long Google rant, you could have downloaded ALL the apps you had on the first phone and be half way through setting them up. I have to say Google backup and restore works pretty well for stock apps and data, and for the additional 20 odd non-market apps I use Titanium Backup. From a fully wiped phone anyone can install the OS and all their personal apps including all shortcuts and widgets in about 45 minutes, so I don't know what you are on about for two days now. If app data is that important to you, then invest in Titanium Backup or Flashfire and rely on yourself for backups.
Click to expand...
Click to collapse
i can't use titanium backup because this is a stock device with major battery issues that has already been sent for warranty 3 times and been given back to me in the same condition with the same issues,early shut down and ridiculous battery drain
i can't root the device because it will void my apparently utterly useless warranty and i'm not sure i want to even do anything to this device now because it has so many issues with boot loops and early shut downs which i am already having since i got it so why would i want to complicate things and take more risks with it by adding root or custom roms when the damn thing don't even work to begin with, nobody can give a definite answer as to why these issues happen so i would rather wait till someone gets to the bottom of it which will probably be never
backup and restore should be simple and straight forward and reliable
it should show you a list of apps in both drive and on the device that you can restore from
not just list one latest one , this is not rocket science it should be part of the most basic functionality of the OS
and it is a mess there is really no excuse for this at all
i bought this thinking i could root flash custom roms and xposed but now i am scared to even power it on
i been waiting for 10 months now to get a device i know is not already fukt and can get over 1.5 hours SOT ,so i could start from a device i know had no known issues ,during this time N gets released and all these issues crop up and huawei and google refuse to
do anything for 10 months except waste my time making me send my phone 3 times only to return it without doing anything to it
and every time i send it in ,3 times now i have this issue and now they send me another label to send it back but will not guarantee i will be sent a replacement i do not have time to be setting up the hone every single week again and again every time i RMA it
this whole thing is ridiculous this post was least of the wasting of my time i can assure you of that
yeah i could have tried to do it manually but i do not remember what every app and setting had was from a phone i have not used in 2 weeks

Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.

v12xke said:
Well hopefully the 3rd time is a charm and they actually replaced your battery, which likely is the only thing wrong with the phone. Based on the two main reasons you cited for RMA (early shutdown and poor battery life) you should focus on checking the current battery you have and compare the current capacity your battery has against a new 3,450 mAh battery. If your battery is <85% estimated capacity then the battery is degraded and needs to be replaced. It may be worth your time (and sanity) to just buy a battery and have it replaced at a local repair shop. The battery itself sells for under $20. In a perfect world Google should apologize to you and send you a totally new phone, but after 3 RMA attempts that is not going to happen. In reading the many 6P battery threads here on XDA you will find replacement batteries have completely solved the issues 99% of the time. 4.5-5 hours SOT is pretty standard on a 6P with a healthy battery. As for rooting? Well it is undisputed that even on a stock ROM, a custom kernel like EX Kernel or Franco's even on default settings will provide a significant improvement in battery life, with the added bonus of being able to install root apps like Titanium backup. My advice would be to check the battery and if it tests bad, provide this data to Huawei/Google. If they don't explicitly offer to change the battery, then hang up and just order one yourself and have it installed locally.
Click to expand...
Click to collapse
probably will be expensive to get installed $20 is cheap but it will probably cost $200 to put in, i hear this device is not easy to open at all
it probably was the battery it had severe battery drain before when i sent it in on MM, but now it has early shut down on top of it since they updated it to 7.1.1 and now to 7.1.2
they made it worse plus it has a big chip on the back bezel and a little chip

Does TitaniumBackup actually work at all?

For almost as long as I've been using Android devices (going back to my old Nexus One), I've been reading rave review about TitaniumBackup. I've given it a shot on a few occassions, and I've never been able to get it do anything useful, largely because I was never willing to invest the time to understand the user interface.
I'm now faced with the task of upgrading my daughter's Nexus 10 from the last stock OS release to LineageOS, while preserving her apps, data, settings, etc. I thought that my biggest obstacle would be the locked bootloader (and the automatic data wipe when unlocking it). Fortunately, I was able to root the device with KingoRoot and install TWRP. At this point, I figures that I should be able to use TitaniumBackup to migrate her apps, assuming that I was willing to fight through the UI issues.
Boy was I wrong!
I've now spent the better part of a week trying to get this working. After (sort of) figuring out how to use USB storage, determining that the "create update.zip" function doesn't work at all, and finally, FINALLY, managing to actually restore an app, I find that it hasn't copied any of my daughter's data; all apps behave as if they're newly installed.
What at waste of time and money!

I'm sorry to hear about your experience.
I was a regular user of titanium Backup during the days I spent with changing roms regularly.
I've never used the update.zip feature myself, so I can't say anything about it, however I've never had issues with the app.
The essential workflow is to make a backup and then a restore when on a new rom, both the backup and restore may be done on individual apps or as a batch job for multiple apps.
When you r restored the app, did you select "app only" or "app +data"?
Sent from my KFFOWI using Tapatalk

rufy93 said:
When you r restored the app, did you select "app only" or "app +data"?
Click to expand...
Click to collapse
App+data
The issue seems to be that it simply doesn't understand restricted profiles, which is pretty darn sad in 2017.

ipilcher said:
App+data
The issue seems to be that it simply doesn't understand restricted profiles, which is pretty darn sad in 2017.
Click to expand...
Click to collapse
I assume with profile you refer to the mulitiple accounts feature built in android.
I have to say, I have never need to use multiple accounts on my devices, and as such am unfamiliar with them.

Oreo battery sucks...reset? And how...?

My wife and I both have experienced sluggishness and really bad battery life since upgrading to Oreo. Outside of the basics like Facebook, I'm not sure we use anything alike (for example I use NovaLauncher, she uses the samsung default, I use the Samsung text app while she uses verizon messaging and so on). But yet we both have the same issues. So, I'm not going to try chasing apps. I've cleared the cache partition on mine with no change.
So, unless anyone has any other suggestions, I think we need to head toward a factory reset.
The big question though...how do I do this and get all my data and apps and text messages, etc back on the phone?

I think that may help. I did a completely clean install through Odin and have experienced none of those issues really. To me, battery feels about the same
Sent from my SM-G930V using Tapatalk

You can backup things with Smartswitch which does contacts, messages, images. You should also be able to backup things to the Verizon and Samsung cloud as well.
App settings depends on if the apps use Google Cloud to backup or not. You just have to make sure you've enable that setting in your settings. Go to Settings->Accounts->Backup and restore and ensure the "Back up my data" option is turned on and notice which Google account you're backup up to.
You can select the Google Account option there and look to see what active backups you have enabled and when each app was backed up.
Once you've verified all that, then you can do the factory reset. Come back to the "Backup and Restore" section after you do and make sure "Automatic restore" is turned on. Any apps it could save the settings for will be restored. But be warned: not ALL apps will backup successfully to the Google Cloud so your mileage may vary.
I didn't have to do anything with my phone. I took the update (making sure things were backed up before doing so just in case), and things have been running smooth since. One app was acting a bit flaky but they updated it and it appears to be working correctly now.

iBolski said:
You can backup things with Smartswitch which does contacts, messages, images. You should also be able to backup things to the Verizon and Samsung cloud as well.
App settings depends on if the apps use Google Cloud to backup or not. You just have to make sure you've enable that setting in your settings. Go to Settings->Accounts->Backup and restore and ensure the "Back up my data" option is turned on and notice which Google account you're backup up to.
You can select the Google Account option there and look to see what active backups you have enabled and when each app was backed up.
Once you've verified all that, then you can do the factory reset. Come back to the "Backup and Restore" section after you do and make sure "Automatic restore" is turned on. Any apps it could save the settings for will be restored. But be warned: not ALL apps will backup successfully to the Google Cloud so your mileage may vary.
I didn't have to do anything with my phone. I took the update (making sure things were backed up before doing so just in case), and things have been running smooth since. One app was acting a bit flaky but they updated it and it appears to be working correctly now.
Click to expand...
Click to collapse
Will any of those store wifi passwords?

doncaruana said:
Will any of those store wifi passwords?
Click to expand...
Click to collapse
Your wifi passwords generally get backed up to Google if you select the proper options for what you want backed up.
Sent from my SM-G930V using Tapatalk

doncaruana said:
Will any of those store wifi passwords?
Click to expand...
Click to collapse
I believe SmartSwitch does.

Just want to put it out there that I had AWFUL battery life initially, Google Music and others using waaaay more battery than normal after the in place upgrade and unbearably sluggish (Settings' search would take 30 seconds of spinning wheel at times) . Once I wiped things are finally butter smooth again Now if we can just get Google to fix Maps' bloat..

I'm also not liking the oreo update. I had just done a factory reset 2 weeks before the update came out (talk about bad timing) so i tried not doing it again. The worst has been android Auto. Is is now unusable slow (on chevy headunit). It used to work great, but i think the combination of new versions and oreo have made it to the point i don't even want to used it. Battery hasn't been good either. I guess it's another reset for me.

you can downgrade without issues since the binary stays the same...