Hello,
Just got my Galaxy S4 - I have purchased it via ebay and got it delivered to me by a friends returning from New York.
The device worked perfectly fine for about 18 hours, but then it just went crazy on me.
Screen started to stutter, touchscreen was not responsive anymore and basically the device is not fucntional.
I have tried to enter recovery mode and reset to factory settings, but even then the screen does the same thins as mentioned before and the device just rebooted.
I'm attaching a video to show my problem:
Does anyone know if theres an international warranty for the Galaxy S4?
Any ideas for a solution will be appreciated
Thank you!
My note 3 has had lots of problems. Reboots and crashed quite frequently. After the firmware update it seemed better for a few days but now its back to freezing and rebooting all the time.
Did anyone out there have these problems and then exchanged your Note 3 for a new one that was trouble free?
Did your replacement have all the same problems?
I don't know if I should try to get my money back and get a different phone. This is very frustrating.
My One was having a problem of power switch,replacement came &working fine I love this phone,first one was made in Vietnam but replacement came Made in Korea...
If you haven't tried a factory reset (back things up) give it a shot. Cleared up my final issue. I had my replacement on order and it arrives today. Won't be needing it.
I did a factory reset. During the initial setup after the factory reset the phone restarted once in the middle of me typing in my gmail account info.
Will nothing help Lord...nothing?
:crying:
Oh and it says: (this is directly after a factory reset..nothing has been installed yet..no apps...nothing)
Security Information
An application attempted to access system......
Replacement
Snugglesthemonkey said:
I did a factory reset. During the initial setup after the factory reset the phone restarted once in the middle of me typing in my gmail account info.
Will nothing help Lord...nothing?
:crying:
Oh and it says: (this is directly after a factory reset..nothing has been installed yet..no apps...nothing)
Security Information
An application attempted to access system......
Click to expand...
Click to collapse
hi,
I took my phone back to Tmobile after 6 days due to issues. They gave me no problems.
This is exactly the same issue I have been having with my Note 3. Freezing up and constant restarting. It's been factory reset twice and even flashed. Nothing has worked. Can someone please help? I desperately need a replacement because I can't even use it for even a few seconds before it freezes up and goes into a reboot loop. I still have several months left on the one-year warranty. Can someone tell me how I can get a replacement from Vietnam? The website is entirely in Vietnamese and no other Samsung center will help. I've tried US, Australia and our own local center (Trinidad and Tobago), and even Amazon and the seller I bought it from. I'm now thinking of trying the UK. So far no one wants to help me and I am now at a loss. I just want to know HOW to communicate with the Vietnam manufacturers to get a replacement. I'm desperate.
See your identical post .
I just received today my Leeco Le Pro 2 x720, opened the box, turned on the phone and try to turn on the WiFi toogle but it doesn't work...
I want to believe is a firmware problem and not a hardware one because the Bluetooth looks like working. Should I try changing the ROM? Any other recomendations?
I don't want to lose my warranty...
Thanks in advance.
Had a similar problem. Bought a new pro 3 from amazon seller MallStop flipped on Bluetooth and it immediately turned off. Flipped on the WiFi, it didn't turn off, but it couldn't find any wifi signal even though I was right beside the router. Tried updating with official update, didn't help. Then I tried putting lineage and aicp neither helped. At that point I just returned and rebought from the same seller. The second phone worked 100% although I've since read some shady things from some people who also bought this phone from this seller. Did you happen to buy from Mallstop?
I bought it on Banggod. Thanks for the answer anyway, but I've already fixed it
I unlocked the bootloader, installed TWRP and then I did a full wipe deleting everything, even the OS, let's say I 'bricked' the phone. Then I entered in TWRP mode and ADB Sideload/push a new ROM. After that the problem was gone.
I got this thinking I am buying the best machine available for streaming and from day once , have been plagued by problems.
First on opening the unit, the AC adapter was faulty. It turned out to be a piece of plastic stuck between the contacts.
Anyway I solved that problem on my own as shipper refused to entertain any claims outside the USA.
Then when it finally got going, I noticed most apps had loading circles going around, and were waiting to download. Tried everything possible and they would not move ahead . Finally cleared cache and data on the Google Play Store app and the app started downloading for precisely one application then it stopped and again same circling. I had to clear data on the Play store app every time to update each and every app on the machine.
Then i couldnt find my favorite apps in the app store. Turns out , Shield does not support. Ok, no problem, i said lets compromise and move on.
Downloaded MX Player Pro from the Play Store and sat down to watch a 1080p movie on the USB drive and again the loading circle popped up on the screen. Buffering on a 1080p file from a usb 3.0 flash drive !!! I copied the file onto the HDD and again the same problem. I had no idea how to watch this movie, BTW had watched it a night before perfectly on my Alphawise H96 Pro+.
Then one by one all the apps started crashing.
I decided to do a factory restore which lasted 2,5 hours. After restore, same problem, all apps crashing.
I do not have anything connected to the Shield , no usb drive. no air mouse, nothing. Both ports are empty.
The surprising thing is even Google play store crashes , also the Lean back Launcher and the system crashes.
I called up Nvida support and they say we do not support the Shield as you are not in the USA. Guys, even the chinese from Aliexpress support you and give a replacement if item is faulty. All they ask is a video showing the problem. In todays times, there are going to be non us customers buying from the Usa, you need to support them also.
Stuck with a Lemon.
Cannot even sell it off as whoever buys it from me will throw it back in my face. The dam thing is just a few days old.
Havent slept three nights, trying to solve the problem, got finally tired and have connected the Alphawise to the TV and Shield goes back into the box
There are lots of other people complaining about similar issues but no fixes from Nvidia ?
If someone can please suggest something which I can try, I will be highly obliged. Else I am stuck with a $300 paper weight.
I did a Full Reset (2.5 hours) once and a Fast reset , hoping it would solve the problem. But no luck.
Please help, someone, please.
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
DreadfulDrummer said:
Wow, that sounds like a whole lotta suck.
Sorry to hear you had such hardship.
My Pro model had the blurry Recommendations section, which was a symptom of the faulty harddisk, for ages (before I knew about the mass RMA they had) and, one day, the Shield stopped responding to input, even from the capacitive power button on the device itself.
So I pulled the plug but it wouldn't turn back on afterwards.
I applied for a replacement here:
https://nvidia.custhelp.com/app/home
Where'd you get yours?
I'd purchased mine as soon as it was released through the US Amazon - I couldn't wait the extra month or so for it to be released in Europe
Despite this, they processed the replacement. I sent it off to the Netherlands, if I recall correctly, and they returned the refurbished unit shortly afterwards, which has been working fine ever since; all the useless recommendations load quickly and there's no slow down or stuttering like I'd experienced before. I also got a new controller in the box with it and an EU plug. :good:
Anyways, my point is that it shouldn't matter where it was purchased. Try that link and see if you can't get it sorted.
I wish you the best!
Click to expand...
Click to collapse
I have the 2017 shield pro. and all though I wouldn't say it has been a nightmare, it hasn't been without its problems; such as apps randomly not responding with a message saying close the app or wait...slow down of apps opening at all to include settings not opening...streaming apps to include Netflix not playing or simply force closing...even Leanback Launcher stopping with the message Leanback Launcher has stopped...close or wait....I finally bit the bullet after posting on this forum and getting no response and did a wipe of data and dalvic from TWRP and re-flashed the 6.1 or 6.2 firmware. It seems to be running smooth so far. Got my shield from amazon. wouldn't expect this many problems from a $300 device that claims to be the best on the market. When it works without problems it is a great device!
Hope you get it sorted out. If nothing else works, it may be worth it to fastboot boot TWRP if you have an unlocked bootloader...wipe data and dalvic and install the 6.1 firmware update.
Real sorry to here you had so many problems Mate. Hope they sort it for you ....But if they fail to deliver (which they really should not, Take no excuses from them ,Polite but firm)
You have the option to get a Donner clone from a thread based in these forums ,along with further help in the threads below.
https://forum.xda-developers.com/shield-tv/development/nvidia-shield-tv-ssd-t3402580
https://forum.xda-developers.com/shield-tv/general/guide-migrate-to-ssd-hdd-size-satv-pro-t3440195
I would almost Guarantee that it is your Hard drive at fault ...as your descriptive clearly points to this as the culprit.
I have read a number of post and comments in them threads ,and it is invaluable ... I am Dam sure many will bend over backwards to help you out.
Real shame the same can not be said concerning NVIDIA ...Hopefully they see your Dilemmas and respond dutifully.
Good Luck!
Best Regards,
I recently bought a one plus to root off of ebay. The seller had great reviews and accepts free returns. After unboxing it I discover the screen doesnt respond to any touch. Ive force rebooted several times yet still no response. The phone was supposedly used as a store demo so maybe that has something to do with it? Just wondering if anybody knew of a quick fix before i send it back. I dont think this person would scam me and im new to android so im hoping im just missing an obvious solution.
Thanks
Try clearing the system cache.
Hard reboot.
Factory reset if those don't work.