Database Users

Need to find replacement ear pc. receiver. Help Please.

I work in a machine shop and there are a lot of very fine steel chips everywhere. When I put my phone in my pocket all of the fine chips get sucked into the phone from the external speaker magnet and the ear pc receiver magnet. The same thing was happening to me when I had a NexTel phone that had a much more powerful external speaker so, it was kind of understandable. But, at any rate I took the phone completely apart and cleaned the external speaker and that sounds fine now. I also cleaned the ear pc speaker but, I think some steel chips are too far in because the speaker still sounds like **** or it blew from having the chips on it too long. I would rather just replace the speaker myself instead of getting a re-furbished replacement from t-mobile. I looked all over but can't find a replacement ear pc. at all. It would be really cool if anybody know a place to get these type of pcs. Thanks in advance.

Come on guys. You mean to tell me that nobody on this forum knows where to get replacement parts. I find that hard to believe.

Thanks for the help. Lol

Mike,
If nobody has replied, then I guarantee you that nobody who has read your question knows where to find that part.
Now, there are a number of places that sell some types of replacement parts for the HD2...things like digitizers/screens, outer shells, buttons, etc, but I've never seen an item like the speaker you need sold through any distributor. That's the kind of part that rarely finds it's way into normal distribution channels, and so your best bet is to find a junked HD2 that doesn't work for some other reason, but has no problem with the earpiece, and then it would just be up to you to extract the component you need and pop it into your unit.
You can just do a regular google search for "HD2 replacement parts" to find the standard outlets for that type of thing, but I honestly doubt any of them will have exactly what you're looking for.

a few weeks ago I remember seeing a bricked hd2 for sale on ebay for parts. perhaps you can check ebay.
Sent from Samsung Vibrant using XDA App

UncleMike1 said:
Thanks for the help. Lol
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whoa, slow down UncleMike. At least 48 before getting excited. Im trying to fine the tiny LED cover for the back of my phone or just a whole rear plastic. So far this guy tells me he can get whatever. Cellular Parts USA. Give it a shot. Best of luck.

techboydino said:
whoa, slow down UncleMike. At least 48 before getting excited. Im trying to fine the tiny LED cover for the back of my phone or just a whole rear plastic. So far this guy tells me he can get whatever. Cellular Parts USA. Give it a shot. Best of luck.
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yeah that will be ideal if that guy can get he earpiece for it...he's got some for other models anyway. I note that he's got the pic and the title messed up for the HD2, it's listed as the "Touch HD2", with a pic of a TouchHD...and he's using the HD2 pic for the HD Mini lol.

Thanks everyone. I'll try the cell parts website that was mentioned and if that doesn't work I'll just do a claim on my insurance and get a functional refurbished one. It sucks, but what are you gonna do. I frown uppon refurbished phones. Lol. Thanks again guys for the responses.

www dot htcrepairparts dot com/internal-speaker-front-for-htc-hd-p-3043.html

Internal Screen Cracking

Overall I have had a great experience with this phone. It is fast, has great hardware, and even had some faith in Samsung for Froyo fixing some of the problems I was having with it. However, when I arrived at school today I pulled my phone out my pocket to check my text messages, and low and behold my screen is shattered internally. My phone does not have 1 scratch on it and has been babied like crazy. This is completely unacceptable for a ~$600 device meant to be transported in pockets and such. I don't have TEP but I will be up at Sprint raising hell until either I walk out of there with a new Epic or Evo.
Has anyone else had this issue happen or have any luck with Sprint fixing it?

Obviously while in your pocket it was not "babied". Phones don't magically break without a reason.
Sent from my wrist watch calculator

styckx said:
Obviously while in your pocket it was not "babied". Phones don't magically break without a reason.
Sent from my wrist watch calculator
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x2..not to raise any wild hairs, but you obviously bumped it up against something. Sprint will replace your screen, but for $35. And thats only if you purchased the Epic after they changed their insurance rules. If you don't have TEP and you bought the phone before that, I don't think there is anything Sprint will do for you. Someone correct me if I'm wrong.
Also, I worked in wireless sales for a little while..please don't believe you are going to walk into the store and just magically get swapped out for the Evo. You will get what you have, an Epic. The Epic is an overall better phone anyway, minus the amount of dev support.
Be polite when you go into the store, thats the best way to get someone to side with you.

For what's its worth for those who aren't MOD EDIT: LANGUAGE it was an obvious hardware defect as I take extremey good care of my s***. I got it replaced on the spot free of charge.

Flaming quote removed
I've been called worse, thanks for the compliment! ;D
Welcome to the forum, btw..you probably won't be here long!

What an ironic name you sport.
Congrats on your replacement, though, I guess not everyone's a cynic like us.

I think sprint honers the 1yr manufactures warrantee regardless if you have insurance or not. Just have to fall into that category of a defect or something.

I was voicing concerns over the build quality of the screen in my phone and asking if anyone else had similar experiences to find out if I am the only one this has ever happened too or if there are any known issues before going into the store. Instead people reply with smart ass emoticons . Pardon my frustration . And btw you guys must have a lot of faith in a company that mass produces millions of phones to not even consider the fact that maybe just maybe a sub standard panel was put into a phone. I take it none of you lived through the debacle that was the moment. So since no one else seems to have had any issues with a weak internal screen I shall let the thread die off.

dannyniceboy said:
I was voicing concerns over the build quality of the screen in my phone and asking if anyone else had similar experiences to find out if I am the only one this has ever happened too or if there are any known issues before going into the store. Instead people reply with smart ass emoticons . Pardon my frustration . And btw you guys must have a lot of faith in a company that mass produces millions of phones to not even consider the fact that maybe just maybe a sub standard panel was put into a phone. I take it none of you lived through the debacle that was the moment. So since no one else seems to have had any issues with a weak internal screen I shall let the thread die off.
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I had 3 Moments. Nothing was wrong with the build quality of the Moment..I never had any problem with any of the 3 I owned.

Wow.. what a toolish way to go about things. My screen broke so I'm going to go yell at a sales person till I get a new one. No wonder our economy is so effed up. But cool story bro.
Sent from my SPH-D700 using XDA App

Kind of wish this had happened at my store, especially after the day I had today...
Sent from my SPH-D700 using XDA App

Yes not sitting idle while being sold a substandard piece of hardware designed and manufactured outside of the united states is what's wrong with the economy. I must be a scum bag
Edit:
Also the samsung moment has documented problems with gps, 3g lock ups, faultry graphic drivers etc... I guess I didn't. Drop my phone or d anything to b reak my screen it was in my ocket it was thoroughl lookd over and could not be attributed to negligence you people amaze me

dannyniceboi....
buy american! lol

I have seen this happen with other devices before. It's not always due to negligence.

Even if its not your fault your attitude is still out of line. If you look no one else is like.. oh yeah my screen did the same thing! You really think you should scold a company and a sales rep because they replaced your phone for free?
Sent from my SPH-D700 using XDA App

Who said anything about scloding. I was treated with phenomonal customer service and had no issues with sprint at all.

[Q] Muffled Outgoing Voice Quality?

I was just wondering for those that have the Bell version of the Atrix, how many of you guys are experiencing muffled outgoing voice quality?
I am so far on my second one and it is still muffled regardless of what noise suppression option I use.
I am thinking of exchanging for a third one but I'm not sure if I will just get another dud or not.
For those that do not have this issue, what is the manufacturing date on your Atrix? I think its that date on the side of the box. Both phones I have gotten had the date 3/1/2011.
Are there any possible remedies to this problem?

I am suffering from muffled call quality, but I'm on AT&T. Ive never had this problem on my other phones in the same exact area. I would like to know whether or not it effects all phones, and if I should exchange it.

Casing
My buddy bought an atrix the other day and he said he could hear me clearly out of my atrix but his was horribly muffled, but then I asked him what case was using, I had him remove the poorly designed case I think it was the bodyglove model,so if anyone is using a poorly designed case and they have this issue consider this variable. As soon as he took off the case his voice was perfectly clear and before it was muffled and unclear

I can only speak on behalf of my AT&T Attic experience, but im sure it is not too different in the voice quality issue.
This 'muffled' voice issue is a well documented and widespread issue. You may want to check out the motorola forums, where there exists a thread with hundreds of replies about this issue.
I experienced this poor call quality with 2 Atrix phones. Only on my second exchange (3rd phone), did I get a unit that did not suffer from the call quality issue. As a side note, turning off noise suppression did nothing to aleviate my call quality problem (as it might be suggested by some).
This issue has also been discussed in length here on XDA.
My advice, keep exchanging units until you find one that does not have the muffled call quality. (Talk about QC on Motorola's part!)
Good luck!

I guess I'll try exchanging for a third one and hopefully third is the charm.

I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James

I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.

I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.

dosmac said:
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
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Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.

wirednix said:
Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
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Click to collapse
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha

mudd_cat23 said:
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
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Thanks for the tip. Highly appreciated. Didn't know this was possible.

dosmac said:
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
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I would venture to say that it's either hardware or a deeply rooted software issue. If it was just a SIMPLE software problem, then flashing different SBFs would technically get rid of the problem, maybe? Have you checked out the thread on the Motorola forums? It's insane.
Anyways, yeah. It's a major QC problem. I had other problems: 1. My LED flash would turn on, stay on for about 10 secs and then one of them would start flashing and eventually turn off. 2. Another problem with the phone's LCD behaving really erratically at different times of the day. 3. The muffled voice. All these are hardware problems that should not have made it out of the factory.

jmacdonald801 said:
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
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Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!

jank0023 said:
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
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Just got it in the mail. I'll report back in a few days. They did actually claim to have replaced two parts and sent back the same unit.
On the plus side, once they got it, it only took them 3 days to fix it and they fedexed it back overnight.
-James

One day after the repair. About 10 phone calls, none were garbled or suffered low volume on the receivers end. So far.
I think I'm glad I sent it back to Motorola for an actual physical repair instead of risking getting a refurb from AT&T that might possibly suffer the same issue.
-James

Hmm that's interesting. I have given up on getting new replacements after the 3rd showed the same problem. I may consider going the repair route.

yes, but on AT&T

Is anyone else still having this issue? I haven't made enough phone calls to realize the problem until now. I'm running on CyanogenMod so I don't have the noise suppression feature to turn off. Would they still repair an unlocked phone? I've been making more calls lately and it is driving me nuts.

Major Galaxy S II issue that needs to be brought to light!

Hey everyone, I know this is going to be a lengthy post but do please read on and feel free to post your thoughts.
Here's the story... I have had my Galaxy S II for 4 weeks now and every phone call I have made & received has been problematic. Everybody I spoke to was complaining about poor quality, an echo to be more specific, they reported their own voice was being echoed back but the call is always fine on my end. What this means is the call is almost impossible to hear for the other person and they end up calling me back on another phone, its driving me mad and it really is a big issue so I decided to get it exchanged with the company I got it from (Dial-A-Phone). I only arranged the exchange today so I have to wait 3 - 5 days for the bag to arrive to post it back in.
In the meantime I was looking online to see if anyone else had this problem and I can across a thread on AndroidForums (Can't post a link here because im a new user). So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's! Reading the posts on the thread its clear to see that the problem only exists when a case is on the phone and that is exactly what I have been finding (I have a CaseMate Gelli).
So this is now making me think exchanging it will be pointless as the new unit will most likely be exactly the same... I did some more looking around and was pretty shocked to find how many people have this issue. I simply searched Google for "Samsung Galaxy S2 call echo" and there are a lot of results, they are all the same issue just on different forums and posted by many different people.
So my options are as follows: Not use a case which I don't want to do because I want to protect this expensive phone, take it out of the case everytime I get a phone call but that is not practical in any way! people have also said to turn off Noise Reduction when a call connects but again I don't want to have to hit "Menu" > "NR" everytime I answer or place a call! Other people say that putting tape over the Noise Reduction mic and cutting bigger mic holes in the cases makes the problem better... But once again I should NOT have to do this! I should be able to use the phone with all functions normally with a case as protection, especially as this is one of the best phones of the year, costs about £500 and none of the other brands such as HTC have problems like this!
A friend of mine who also has this issue showed me an Amazon.co.uk case review entitled "The FACTS about the Galaxy S2 echo problem & the Case-Mate Tough Case" (Again; Can't post a link) but another person who has had the issue and Samsung even tried to cover it up by discontinuing their own case because it was uncovering a problem with their flagship phone.
Anyway that's probably enough on the subject but I just thought this needs to be brought to people's attention and I am also stuck on what to do, As I said I should not have to do any silly workarounds or not use a case, and exchanging it is 99% certain to be pointless... All I can think of is get the replacement phone brand new, don't open it and sell it on eBay brand new then buy a different phone like a Galaxy Nexus for example. But it does annoy me because I love the Galaxy S II, it's a great phone in every way, its just this that ruins it.
Finally, what do you guys think I should do?
Thanks for reading this and feel free to contribute, I just think this needs to be brought to light instead of just secluded in various forums, afterall, its a phone and if the phone calls are useless it's not going to be very good for many people.

You really should search the SGS2 threads before posting. This issue is old news and if you search you will find tweaks to solve the problem.
Edit: But if you reply you will get your post count up a bit

I never had this problem since i bought it, but it's a scary thought since i am doing a lot of calling with it.
I just talked to my G.F. she said my voice comes threw like butter, no problems on any end.
But i do use a plastic casing for my Sgs2, maybe the metal case that you use is the problem my friend, why not try the plastic one's?.

Can't speak for anyone else, but I've had absolutely no issues with call quality either on my end or the person I've been speaking to. None of my friends who have a SII have complained about it either.
Now it may seem like a lot of people are complaining on forums, but Samsung have reportedly sold 10 million units according to an article on Cnet in October. How many complaints have been made in comparison to that number? I doubt it will be as high as 0.1%. So to claim that it "seems like it's most Galaxy S II's!" is a bit over dramatic. Have you really seen about 8 million (that to me would roughly equate to most), different users on one forum? Keeping in mind that it probably the same people moaning on the different forums.
Personally I'd say go for the replacement, the SII is by far the best phone I've ever had. Yes like any electronics there's going to be issues, but I'd be willing to bet the call echo issue is for a small minority of handsets.

I use the samsung official case, vented back cover, not the best protection but i never mess with noise reduction, volume on my end is normally set half way (otherwise the whole world can hear both ends of my conversation) and it has worked perfectly fine, clear as crystal since day 1.
After getting a drink spilled on mine, and subsequently replacing the charge port PCB which also houses the microphone and speaker connectors, i can tell you that there are clear variations in hardware, although minor, still significant enough to potentially be a problem.
It may be totally unrelated but if you search general for "charge port problem" you can see the discussion on different hardware revisions.
Failing that, the easy test is to try this without your case on, also try lowering speaker volume during call and try even blocking the NR mix hole, if nothing fixes it, then its clearly a hw problem and so should really be replaced by Dial A Phone or Sammy.
Sent from my GT-I9100 using Tapatalk

ajh94 said:
So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's!
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Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway

As mentionned, old news. Workaround posted on multiple threads. Alot of people just deactivated noise reduction in the dialer... Next caller please!

skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
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^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.

BarryH_GEG said:
^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.
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LOL! Yeah dude, I've been using the phone for 7 months now, no issues of this sort at all. Had a hard case, moved to a soft case a few months later (it was a gift) and all my calls have been fine

ajh94,
So you have eliminated the possible issues originated from the network operators?

No problem here, too.

Yeah I have the same problem but seem to have mostly fixed it.
I removed the rubber housing the microphone as it seemed to be blocking the hole and made the microphone hole larger by wedging a small screwdriver in it.
But I agree with some of the other posts, there are ship loads if threads on this topic. I have posted specifics of my fix on one of them.
Sent from my GT-I9100 using xda premium

Wasn't aware of this problem at all.
Had mine since May, been using a Casemate "Barely There" since September, no problems at all here.

OMG.... my SGS-II must be faulty as I didn´t receive any complaints from my callers since I got my SGS-II in May

skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
Click to expand...
Click to collapse
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?

tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
Click to expand...
Click to collapse
So a nice lady showed you her new phone to you and your natural reaction was to show her "faults" with the phone that she hadn't even noticed?

Let's make sure we eliminate the network operator before creating such bold statements as "major issue". I know tons of people that own this phone at not any of them have reported this issue. Trust me, I'd here about it if there was one.
Sent from my GT-I9100 using xda premium

So is there a fix for this? Because my phone does the same thing when i receive and make calls. I know someone said to lower to noise.reduction on the dailer. But no clue where to find or how to do that. Thanks.
Sent from my GT-I9100 using XDA App

Solutions:
- Send it to the service center, they should replace the mic with a newer revision.
- Disable Noise Reduction. It's only available during a call and cannot be disabled permanently (Unless phone is rooted, see below), so you have to manually disable on each call.
- You can disable it permanently if your phone is rooted, by using VillianTweaks 1.3.1. There is a fix by LeoMar that supposedly work.
- Use a cover that doesn't cover the top and bottom sides. I've heard that the Case-Mate Barely There cases work, haven't tried it though.
Check this thread for more details.
I have the same problem and my phone is currently at the Samsung service center, though they seemed clueless about the problem so I'm not holding my breath.

tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
Click to expand...
Click to collapse
Thats my point. Do you think of the 10million GS2s sold that they all have a "major fault" because of a few people mentioning it on a forum?
The vast majority of mobile phone users dont use forums to either report a fault or not to. Using a forum as proof of anything is ridiculous.
If there was a "major issue" do you not think it would be all over the news with 10million units sold? How many of the new nexus phones were sold before the volume bug was reported everywhere?

IR receiver is weird (like moving) on top...

Just bought a Note 2014, and I love this device.
But the IR receiver on the top is not really solid, as in I can move it with my finger around, like it's not tightened/fastened down.
All models are like this, or did I get a faulty device?
(can replace it for free in 10 days or so.)

You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you

benni2903 said:
You have a faulty device, mine is very stable
S4 9505 / Note 10.1 2014 P600
Hit the Thanks button if I was able to help you
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Click to collapse
Dang it!
Thanks.
Now I wonder where should I report it or what to do with it.

Mine is really solid! Align with the bezel and don't move.

jpl69 said:
Mine is really solid! Align with the bezel and don't move.
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Click to collapse
Talked with the provider, they said I have to take it in.
I hope they will be able to get me a new one. Don't want to get it to Samsung and wait weeks.
Samsung and Quality... meh.
Ps.: This might be important, but the "Do not accept if seal is broken" ... was broken when I got the device.
This carrier is annoying the _HELL_ out of me.
1) You have to buy online from them if don't want to pay more. (WHAT)
2) The postman brings your device, you have to sign a crapload of papers, and you don't even see the box. Then he is off. Yeah, the box is sealed with a plastic bag (which was unopened), but the Note box was opened.
3) You have to wait UP TO 15 (FIFTEEN) days to get your SIM card activated, so you can't even call your carrier.
It's stupid, unprofessional, crappy. (It's TELENOR by the way. The country's worst provider. Well, I think it's the worst in the world. Never, ever sign up to them.

h8Aramex said:
...
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Here is a video of the issue.
You can hear the "clicking" sound as it moves around in the socket.
I did not push it too hard or try to disassemble it in any way. I just tapped it. Tried to make it audible as possible, that's all.
Ps.: I don't want to sound like a crybaby, but this is not a cheap-o 30$ tablet.

Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
For the worst case, the loose frame, the manual has the audacity to state that this is normal with time (so no warranty here).

lecorbusier said:
Many have this problem with both speaker grills, which should be more annoying. Or the whole frame is loose. So things could well get worse for you, if you get it exchanged.
Click to expand...
Click to collapse
Meh, they have a repay option as well.
I'll try a replacement and if it sucks, I'll just get back my money and get an iPad. (Bleh.)

Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk

Kratoschile said:
Mine is a little loose, but just a little.
Enviado desde mi SM-P600 mediante Tapatalk
Click to expand...
Click to collapse
Yeah, mine too is like that.
To be honest, I just want them to verify the issue. Because I'm sure it works, and I won't ever use it.
But God as my witness... if Sammy would see this problem, they would say I used the tablet for digging holes in the ground, to skateboard and whatnot. Because against Sammy, you lose. You are the public enemy no. 1 for them.
Which is kind of sad. (I already have an S3 LTE... damn.)
But Apple is even worse.
Oh well.
So yeah. If they write it down with signature that the issue existed, and I did not cause it, and there is warranty... it's fine with me.

mine is lil loose and i didnt notice till i read your post , but will it works and not gonna fell off , if ya touch it with ya finger and kinda stick and move it fast you will hear tick.
btw , samsung is great on hardware and good on software , kinda sux at devices build , you cant get all 100%
many devices i've seen looks/build great but cant do what sammy's devices do
wish am wrong

mjrshark said:
...wish am wrong
Click to expand...
Click to collapse
The main problem here is the PRICE.
It costs more than an iPad, which is one overpriced hipster device out there.
Of course it comes with the S-Pen, and the awesome display...
But man. The whole build looks... kinda lame (considering the price). Not that I care about looks too much, as long as if it's built OK and it works OK.
So anyway. For this price, I expect quality.
Both for a tablet, for a phone, or whatever.
If this would be a 30-50$ tablet, I say, sure. Hell, this can happen.
But for THIS price?
Like who checks the products? A monkey plays with them and throws them into the next box or what? Because any person could spot these issues. (Just like the multitouch problem...)
Whatever. I'm still mad at Samsung. I'm ready to fight another battle with them.
They also tripped KNOX at my carrier.... so that will be an another one.
(Asked a newbie support guy to revert my firmware. He said he can do it.
Of course he bricked the phone and when I got it back with 4.3 (S3), it had KNOX 0x1. Which I only discovered later.)
------------------------------------------------------------------------------------------------------
tl;dr / rant over:
Alright, alright. Rant over.
I'll go to the shop today and ask the rep what to do.
There is a replacement guarantee at them, but they have no tablets left.
And you can only replace it for the same model, or something that costs more.
But this is the highest priced device they have..... so I wonder about the outcome.

Update #1:
Today I spent 4 hours, had several fights with the carrier, etc.
It would be a 2 A4 paper long story, so I'll post it later in case you guys are interested, but will keep it short for now.
- Sammy said in 72 hours you can replace your newly bought device.
- Carrier said I have right to replace in 10 days.
- The Samsung shop's device did not have this problem. Nor the new one that the rep guy took out of the box.
For now, I had to give it to the official service (carrier's) to get a paper that I can replace it.
It sounds silly, it is silly. Will talk about it later.
Anyway. Tablet is in service now, and I made a formal complaint against the shop that refused to replace the device, and also contacted local consumer rights. I hate when companies lie into my face. Especially that 10 day replacement deal. It's a clear lie, if they don't replace my device.

My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
My IR reciever is loose and speaker grills are moving too but honestly aslong as everything else is fine I wouldnt send it for repair thats for sure. It would come back worse thats guaranteed lol. As long as you get a brand new one then thats alright but trust me dont get them to repair it as its not worth the possible defects it will return with.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
Click to expand...
Click to collapse
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Before you ask, YES, YOU HAVE A FAULTY DEVICE.
The one at Samsung, and the brand new that they opened, HAD NO MOVING PARTS.
They were so rock solid, you could kill people with them. (or whatever.)
But you know, they was *built OK*. Ours are not built fine, they are faulty devices.
Come on guys, step it up.

h8Aramex said:
Let me understand this post.
So you paid a fortune for a device, and you are fine with it if it's plain ****?
Mate. That thing is not supposed to move.
If they mess up, then complain about them, request a refund.
YOU are the customer, YOU pay them.
Be a "scumbag customer" (at least that's what my friend calls me). It's your money, your device, you paid for it.
If they mess up, I will contact the supervisor of the service and the consumer rights service.
Thus, either getting a full refund, or a new device completely with some bonus granted.
Seriously.
What the hell?
Like people are AFRAID of companies.... why?
Click to expand...
Click to collapse
Lol I'm not afraid its just I dont care about loose IR blaster. I got an exchange coz of screenlight bleed which was something that bothered me a lot.
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
And your mates wrong, you paid for something and its not to your liking so theres nothing wrong with bugging them.
Click to expand...
Click to collapse
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.

h8Aramex said:
Yeah, that friend is an idiot anyway.
Anyway. What kind of bleed you mean? (I used that multitouch testing app and boy, did I have a white-ish black screen there...)
I thought that's normal, like it's a ****ty panel or something.
Click to expand...
Click to collapse
Hahaha.
There is a thread on it here. But basically when watching/viewing somethjng at night along the bottom of the display white patches are visable on dark display. Lightbleed is common with LCD's and everyone has a little (the note I have now has a bit) but I guess just like the IR blaster evryone has their own limits they are willing to accept.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
---------- Post added at 01:16 PM ---------- Previous post was at 01:14 PM ----------
http://forum.xda-developers.com/showthread.php?t=2523951
@h8Aramex Found the thread.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.

Geordie Affy said:
...Found the thread.
Click to expand...
Click to collapse
Thank you.
I'll keep you guys updated.
And also give you info on the new one. If I get one, and if it's worse than it was.
Oh well.
Now I just have to wait. For days. ;_; :crying:

I didn't notice until coming across this thread but mine is a little loose, too. Frankly, I don't think it's an issue.