phone application fails to open. - Asus ZenFone 3 Questions & Answers

hi everyone, I have an Asus Pegsus (x-008), brand new, does everything wonderfully except recognize it is a phone. it will connect to wifi and then surf the web, it will ring (once and then go straight to voicemail) it says the phone app failed to load, it shows a 4g signal, it cannot make calls....nice phone, if only.
it is on Android 6.0, can't think of anything else to write, any ideas would be very helpful as Asus here in Australia won't touch it (ebay item from China!)
thanks, steve

You may need to consider flashing WW firmware if you're on China firmware after thoroughly checking out how-tos in the forum and anticipate worst case scenarios

Related

Wifi Problem

http://www.google.com/support/forum/p/Google+Mobile/thread?tid=07bbaac95aef0a15&hl=en
The above link give an explanation of wifi problems that at least some people are having... three have mentioned identical or similar problems in the Google Help forum. The issue is that wifi worked initially, but now it isn't working on my phone. In my case I'm unable to get any results when I do a scan of available networks, and I've tried to manually assign an IP and connect that way without any success either. In other cases listed in the above link, people are able to still see networks after performing a scan but never connect to those networks. All this is after being able to connect at least once before.
Anyone have a similar issue with wifi? Also, does anyone have any idea on what to do about this issue?
i am having the same problem with my wifi. any chance rooting had to do with this problem?
I have a different kind of wifi problem. It seems to work fine everywhere except work, where we use Cisco wifi access points.
It is only is a problem with Android devices, mytouch 3g, g1, and now the nexus one.
My Touch Pro 2 connects fine.
Looks like the android devices get connected, and even get an IP, but can't browse the web or ping any network devices.
Really strange.
jackzero87 said:
i am having the same problem with my wifi. any chance rooting had to do with this problem?
Click to expand...
Click to collapse
This is my suspicion. I think in the rooting (or the custom rom?) thread someone said rooting screwed the wi-fi, and he had to do it again and then it's fixed
I haven't rooted my phone yet, and I still have this problem. I have installed a ton of apps though... although I don't know how that could be the problem. Is there an easy way to wipe the phone and revert back to how it was when I received it? This is the step I'm willing try before rooting or modifying it in some other potentially warranty-voiding way... I may be needing to return this if I can't get wifi working.
There is a 'Factory reset' in the settings
After trying everything I can think of aside from warranty-breaking things, I called the HTC support and we went through very basic things together then he agreed that they will need to take a look at the phone. They will ship me a packing slip and I'll return it in the same box it came in. The repair station is an hour's flight away (in Houston) so I hope to have my phone back very soon, but I wasn't given an estimate so I can't be when that will happen.
http://www.google.com/support/forum...ad?fid=07bbaac95aef0a1500047cc593fcc5c0&hl=en
The above link is to a thread on the Google Help forums where I've been keeping track of this issue. Basically the wifi issue is a know issue according to an HTC representative I just talked with, and they will be sending a OTA firmware update out to all NexusOne phones within the next several days that should resolve any issues we are having with this functionality. This saves me from needing to send in my phone for repairs, and if it comes to that they said they will just swap the phones without me being out of a phone at all.

[Q] Unlocked G2 on emergency calls mode only.

Hi all,
This is my case with the hope of getting any help or lead in order to solve my problem:
After a long research I bought an brand new LG D800 already sim unlocked in the US and brought it to my country (Costa Rica). I made sure the frequencies supported by the D800 are the ones used in my country. In fact 2 years ago I bought another phone that uses same frequencies and had had no problems ever.
As soon as getting in my country I placed the SIM card I'm using in my current phone into the G2 and it recognized the signal and connected to the operators network. I started to make and receive calls almost immediately, and also SMS' without issues. So I started to migrate all my data from the current phone into the G2. I used Titanium Backup for this, so I rooted first the phone using the guide I found here, and basically what I did is installed the apps from Google Play and then restored data using Titanium.
After the second day of use suddenly I found out that I wasn't able to make or receive calls since the phone lost connection to the operators network only allowing emergency calls but the signal bars were full (see scren capture). Sometimes when restarting the phone I get "Phone not allowed MM6" message just after the phone tries to connect to the operators network.
Went to the phone company offices and they tried to help me and made some simple tests, without changing anything inside, such as checking Android's network configurations, checking in their system to verify the IMEI wasn't blocked or reported (the IMEI is clean), also checked the sim configuration and after more than 45 minutes they were not able to find anything wrong in their system or with the phone itself. They also made a final test taking a working sim and put it into the G2 and gatting same emergency calls mode, and took my sim from the G2 and put it in another phone and that phone was able to make and receive calls. So they concluded that the phone has a "built-in" configuration or damage that impedes the phone to connect to the network. They finally suggested to ask the seller to apply the waranty, which is not a viable option since I'm not in the US anymore. This G2 is using the stock ROM (see screen captured).
I've been in close contact with the seller, and he had shown interest in this case but unfortunately hasn't been able to provide much support or help to solve the issue. He reports that he has contacted other buyers of this same phone, also sim unlocked by him, and they all are using their G2s normally. Didn't provide where their locations are tough.
My own conclusions here are that the G2 IMEI is not blocked by the phone company, that there is some kind of fault in the phone that when trying to connect to the network, the network doesn't "like" and rejects connection, althought it worked at the begining, and I'm not able to determine if the fault is software or it's in the hardware of the phone.
So I'm trying to understand what my options are at this moment:
Try to return the phone to the seller, or ask an LG representative in my country to change the unit. Which seems to be very difficult.
Reflash the unit with a stock ROM and reestablish the warranty. But being unsure if this will solve the issue.
Reflash the unit with a new ROM and loose the warranty, and again, being unsure the issue will be solved.
I'm really frustrated and at this moment and have no idea on what to do.
Any ideas or insight will be appreciated.
Thanks.
NOTE: I reinitialized the unit and lost any signal (see screenshots) but received update notifications from Google Play and was able to upload the screenshots into my Dropbox although no signal is shown in the status bar and no WiFi connection is established, only data connection thru APN (I Assume).
Go into status, what's IMEI say?
Sounds like EFS issues. I take it you didn't back it up after setting up on carrier and flashing?
Of so, you have some manual work to do with diag mode and a couple apps via pc.
Hi Steamer;
Under status I see 3 items:
1) Phone Number: shows"Unknown".
2) IMEI: shows the number printed on the box, on a sticker on phone's back.
3) IMEI SV: shows"03".
Where can I learn more about EFS issues? Are there tutorials?
As you say I haven't done any backup thing.
Sent from my LG-D800 using xda app-developers app
Steamer86 said:
Go into status, what's IMEI say?
Sounds like EFS issues. I take it you didn't back it up after setting up on carrier and flashing?
Of so, you have some manual work to do with diag mode and a couple apps via pc.
Click to expand...
Click to collapse
Hi again Steamer:
After reading quite a bit about EFS issues now I understand much better what you meant with your post.
And as you said I didn't back up efs folder, I even didn't flash any ROM yet in the unit. The only thing I did was a 'hard reset' to the unit using the Power + Vol. Down method, after having several 'com.android.phone' errors due to backing up data from Titanium.
The phone went to factory state, I put the sim card and everything went back to normal again, meaning that I was able to make and receive calls. Like 4 hours later the phone went to emergency calls only mode, and from then on I'm not able to take it out of that mode.
So I wonder if the efs folder could corrupt after that factory reset. Is it possible?
Thanks again and any light is greatly appreciated.
It is not in its own partition on this device, but in system. A hard reset shouldn't have caused corruption, but it is not impossible. Your IMEI is intact then, that is good. From what you said about it working partially, your EFS is most likely fine as well. There is a thread here to get files with custom recovery zip file, or you can use adb commands to do it yourself. I don't have guides off hand, but Google is your friend, just specified this phone in searches. Try a new SIM. Sounds more like SIM /carrier issue now as you are out of "activation". That is why emergency is popped and unknown number. The SIM itself may and most likely is bad(or carrier has an issue with your account), in turn it can't communicate with the server causing non activation on network search. Priority to SIM.
franz_cr said:
Hi again Steamer:
After reading quite a bit about EFS issues now I understand much better what you meant with your post.
And as you said I didn't back up efs folder, I even didn't flash any ROM yet in the unit. The only thing I did was a 'hard reset' to the unit using the Power + Vol. Down method, after having several 'com.android.phone' errors due to backing up data from Titanium.
The phone went to factory state, I put the sim card and everything went back to normal again, meaning that I was able to make and receive calls. Like 4 hours later the phone went to emergency calls only mode, and from then on I'm not able to take it out of that mode.
So I wonder if the efs folder could corrupt after that factory reset. Is it possible?
Thanks again and any light is greatly appreciated.
Click to expand...
Click to collapse
Hi i have similar issue with my LG G4 H818P dual sim... after factory reset i often face emergency calls only issue despite full signals... sometimes i able to make and receive calls but most of the time despite my sim registered on network and i get full signals when someone tries to call me he get message as my cell is off.... really annoyed and i flashed latest rom v10e but same issue. Same sim when i use in note 3 then no issue what so ever
Sent from my SM-N9005 using XDA Free mobile app
I had the same issues. Bought in Us using now in India. Go to settings..tethering&networks.. mobile networks... international data roaming and select standard data. Switch off and switch on your phone .
This will happen when you use, internet over gsm. If you disable internet or if your phone loses signal while switching between edge and 3g/4g data, this is tend to happen.
Similar Problem
I have an lg vs980 and I was using it with H2O wireless and later I changed to Simple Mobile. I'm living in Puerto Rico. The phone was working all right and, suddenly, one day it was always displaying 'emergency calls only'.
I did factory reset, then I reflashed stock lollipop and it was like nothing happened, keeps displaying 'emergency calls only'.
Then I found this post http://forum.xda-developers.com/show....php?t=2394689 and applied the patch but didn't seem to resolve the problem.
As a last resort I tried flashing cm 12.1 and before first boot applied the patch from the cited thread but no result, keeps displaying 'emergency calls only'.
Has anyone found a solution to this problem?

International Tab A with S Pen

Found someone selling the international version of the Galaxy Tab A with the S Pen, model is SM-P585 for $160 and got him down to $130, haven't looked at it yet so don't know if it's in a different language or not, and obviously no warranty. But looks like it's the LTE model, won't be using it. Said it came from Korea, looking at the specs between the US version and Korean version looks the same except the Korean version has 32 gigs of ram vs 16. Only thing that worries me are updates down the road and compatibility with the app store. Will certain apps not load if it sees it as an international version?
hard to say
i did exactly what you are contemplating.
The unit i received boots and works fine via wifi. It does not work on wireless (cellular) networks, even though it has valid SIM card installed. Which is why i'm here, since i am going to try to flash firmware of a different region that has compatible bandplans to where i am. I've researched all that info on the web, and have chosen a "most likely" candidate.
The firmware it arrived with seems to be Singapore and Vietnam based. I'm going to try to flash Malaysian firmware and see what happens.
FWIW, the device will not upgrade via the built in upgrade option (in settings). It returns an error. Current android V 5.0, but i know htere is valid 6.0 firmware available. (which is what i'm going to flash).
I have verified using "System info for android " app, that it sees a network, but is simply not connecting. the curious thing about the situation is, that although the tablet will not connect to the cellular network, it does show the onscreen icon for network strength (which is very strong, 4 or 5 bars). So the device is recognizing a signal, but will not connect. I have used sim cards from several carriers, and "scanned" networks" which gives a list of expected locally available networks, but the device will not connect to any of them.
If anyone reading this has any ideas, i'm happy to hear them.
Good to know thanks. I don't plan on using it for the cellular part just WiFi, don't want to spend money on a data plan. I did find several sites that had marshmallow but you had to use odin I believe. Also found this thread incase it helps you.
https://forum.xda-developers.com/galaxy-tab-a/help/sm-p585-flashing-firmware-variant-t3498225
I had the Tab A 8.0 with S Pen (SM-P355) the international version capable of making phone calls. I don't think it was ever sold in the US. I had no problems loading any apps from the Play store, including banking apps and others that were regional or required authentication, like Uber.
The last version I received (before cracking my screen) was 6.0, pushed via OTA update.

I found a Smartwatch in the Sea!

Hello everyone. I'm on vacation right now and yesterday I found an LG G Watch in the sea. I'm really surprised it's still working, because the fitness app shows no data for the past week, and it's an IP67 device. But anyway:
I wanted to get the phone number of the owner so I could call him and give him back the device. But there's a problem: I don't have a compatible charging cable to pair it to my phone without resetting (through ADB), the Contacts app doesn't allow me to see phone numbers, just contact names, and if I try to start a call or send an SMS the watch says I can't because of course I'm disconnected from any device.
What can I do?
I don't want to give it to the local police, cause last time I returned a smartphone, and two days later the policeman was using it as if it was his own.
P.S.: I wanted to post this on the dedicated LG G Watch subforum, but since there's not much activity and since this is a completely normal Android Wear (1.5) phone, I thought I could reach more people posting here. Thanks for the help!
up... nobody can help?
So there's no way to find the owner huh?
I'd say that you are the new owner. Unless the prior owner put a special app on the watch, given that it is not an LTE device, there is no way to determine who the owner is, even if you charge it up.
You could ask LG if the owner registered it and if they would return it to them ?
or...
Settings - Personalisation - Accounts
does it show an email address ?
Here in Ireland there's a popular radio (FM) show that people call in with unusual little requests and issues with wide coverage. Usually somebody who knows the other person tells them about it within 5-10 mins. Maybe theres something similar in Italy?
If it's got no data for over a week, keep it. Congrats on the find.
Thanks to anyone for the given advice. I tried hardwiring a cut USB cable and pushing a Contacts APK with no success (app instantly crashed). Sent an eMail to LG some days ago and still no response. Also my holiday ended so I'm back to my far away city.. I feel really sorry, but I can't find any other way. Unfortunately there's no radio like that.
I have seen more people get better results on Reddit. Try r/helpmefind subreddit.
you could try this:
go to settings -> known networks
look for a wifi and create at home a new one with no password and the same name. The watch should connect to it and you are able to send a sms or something else.
hi bro
Evolutios said:
you could try this:
go to settings -> known networks
look for a wifi and create at home a new one with no password and the same name. The watch should connect to it and you are able to send a sms or something else.
Click to expand...
Click to collapse
bla bla. good luck for you

Updating to Oreo via PC, help needed

Okay I'm in the UK and I've got a VS995 which does not seem to be able to connect to HSPA+ or LTE (Can get 3g, makes calls, texts and internet) or at least all it's displaying in the status bar is 'H'. A problem I'm trying to get to the bottom of even though I've done my homework and on paper it definitely should all work fine. I'm not sure what to think but it might be a problem with the modem drivers with the Nougat ROM from Verizon, or something wrong with the antennae as I've tried all sorts of settings which work fine with all my other devices. I'm also aware Verizon has rolled out globally a long awaited update bringing Oreo to the phone.
I'm thinking that if I can update the phone it might resolve my issues but trying to do this via the phone itself is futile and all it tells me is I'm on the latest version, other people in the UK with this exact phone have been offered the Oreo update. Now I've downloaded the VZW utility application and LG Bridge along with LG usb drivers to my Win10 PC. But I still can't get a connection or it seems to connect and immediately disconnects after I tick a box concerning some legal documents. I did see in device mgr the LG usb drivers but after a reboot they seem to have disappeared!
So either the LG software is pance or I'm not doing things right. So here goes I'm here to ask you knowledgeable folk how do I get my hands on the Oreo update and what software/drivers should I install to update my phone from the PC? I was going to go down the route of a custom ROM but I'm going to give this official Oreo update a shot.
Hi,
Thank you for answering. Yes, I'm on vodafone (75% compatible) but I've also tried a Giffgaff sim (O2 Uk, 100% compatible) and though I'm getting LTE on all my other devices I'm only getting up to 'H' on the VS995.
I will certainly look into flashing Nougat Kdz with LGUP if you think it might sort out my issues with this phone. No idea how to do this yet but looks like there is plenty of help online. Thanks again
I have done it with this https://forum.xda-developers.com/v20/how-to/vs995-ota-20a-bin-direct-link-verizon-t3846320

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