Database Users

[Q] Can't get I337 to work with Verizon after following unlock guide.

I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?

VTAssault said:
I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
Click to expand...
Click to collapse
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM

jdisco1 said:
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
Click to expand...
Click to collapse
I really do hope it's this simple. I'll try it tomorrow and let you know if it works.

I've never heard of a gsm phone working on cdma. Is it even possible?

Airtioteclint said:
I've never heard of a gsm phone working on cdma. Is it even possible?
Click to expand...
Click to collapse
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...

jdisco1 said:
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
Click to expand...
Click to collapse
It should be able to work with CDMA. I've seen the option in some of the menu's I've been through. And the guides have all said that they can work between AT&T and Verizon/T-Mobile or vice versa.
Also, AT&T will unlock the phone for you if you go to their website and fill out the stuff. The only reason I didn't do this is because I'm still under contract and I would have to break that and pay the early termination fee.

Verizon compatibility broken after update?

Hey guys, I just saw a YouTube video that was posted yesterday where the guy shows that after the update he no longer could connect with his Verizon SIM card in the axon 7. Has anybody else run into this? Mine won't be here until Monday but if this is true I'm going to be sorely disappointed. Thanks for your input.

I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.

I'm really glad to hear that. I'm not so sure the guy knew what he was doing either... Lol :silly:

CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
Quick question for you bud. I currently have the Moto Z-Force, but I want an unlocked phone that I can root and mess around with and unfortunately this phone doesn't have that capability. Would you say this is a great alternative in terms of functionality and specs? Tia

CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app

tolymatev said:
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
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Click to collapse
I can third it lol no issues here. Mine actually has better signal after update on verizon and sms/mms everything works still no issues anywhere

My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."

roseykr said:
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
Click to expand...
Click to collapse
Good to know! I've had so many phones and this hardware looks so awesome for the price, but of course vzw isn't gonna play nice with it without some work. Looking forward to getting mine

Verizon still working fine for me.

After the b27 update I saw improved signal strength. I'm on page plus mvno. After driving in a fringe reception area, I lost lte,and I showed as roaming. It seemed to be using boost Mobile from what the phones network menus displayed. Axon doesn't have a mobile network setting for 'system b', only auto & home only. Tried both, rebooting each time, no fix. I ended up resetting phone, fixed it all. I then switched mobile network to home only, and hoping that it's done.
PS-after b27 I had to re-enable a couple settings, pinch for screen shot, etc.
Edit: it's now been several weeks with it set to home network only. I daily drive in fringe reception areas and have better signal strength than ever, with any phone/carrier combo. All is great, no more issues. Great phone!
For reference, I'm on page plus mvno, dropped in my activated sim from my old phone into the right-side sim slot for CDMA services. Then set to home only. Done.
Sent from my Axon 7 using XDA Labs

Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?

Works great on VZW still. Love the phone.
methcat said:
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Click to expand...
Click to collapse
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.

flyer_andy said:
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
Click to expand...
Click to collapse
#6 might not need the GSM SIM workaround anymore after the B27 update. The + sign shows up for me all the time now, even if I only have a Verizon SIM inserted.

thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
methcat said:
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
Click to expand...
Click to collapse
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"

methcat said:
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
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Click to collapse
Dang...yeah I think you're right about this. My mistake...ugh I wish they'd just make it easy! In that case I'd say Swappa would be the best route...I've bought a few phones off of there and it's always been a great experience.

What are your APN settings? I'm having issues getting my data to work on Verizon.

Salmonella lolz said:
What are your APN settings? I'm having issues getting my data to work on Verizon.
Click to expand...
Click to collapse
Mine: http://forum.xda-developers.com/showpost.php?p=68263623&postcount=61

So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.

KyJelly69 said:
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
Click to expand...
Click to collapse
That's #9 in the above list that was posted. Need to cycle the modem state of the device.

so, can someone help me with a little clarification? did ZTE ever actually disable anything regarding Verizon on this phone? i know when people quote the webinar, it sounded like they were going to. i understand that the functionality is basically all still working, but i'm wondering if maybe i'm confused on the terminology.
in this post on reddit, i heard the same thing that has been repeated by some, and i am wondering if i have my band terminology confused. is the cdma part different from the 4g lte part(and that's why it's still working)?, or is sarah just incorrect?
SarahSchmera 3 points 9 hours ago
Axon 7
Doesn't work on Verizon yet. It supposedly has CDMA radios but the radio firmware has them disabled. ZTE can't by law enable the CDMA radios because they didn't get FCC approval for the CDMA radios. They would have to pay for the testing and then resubmit the device to the FCC to get approval before they turned on the CDMA radios through a software update.
And the device doesn't have the firmware for VoLTE, HD calling or WiFi calling on Verizon.
Click to expand...
Click to collapse

Verizon Moto g4 unlocked by Verizon

Has anyone who bought the g4 play Verizon version noticed the unlock policy says either use the phone for one year or make $75 in payments? I'm wondering if Verizon actually unlocks the device will it enable the 3g bands they are there but they're blocked. Has anyone actually had Verizon unlock this device?

How do you know that the 3G HSPA+ bands are present? The specs I've seen only list quad-band GSM, dual-band CDMA, and LTE bands 2, 4, 5, 13.

Ohk I got my Moto g4 unlocked and I actually got it to dial out the problem is I think because my phone is still on it kept taking me to Verizon my service was T-cdma and I couldn't find where I could input APN settings

snoopy1e11 said:
Ohk I got my Moto g4 unlocked and I actually got it to dial out the problem is I think because my phone is still on it kept taking me to Verizon my service was T-cdma and I couldn't find where I could input APN settings
Click to expand...
Click to collapse
How did you get it unlocked?

I got the code from Verizon

chi321 said:
How did you get it unlocked?
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Click to collapse
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try

snoopy1e11 said:
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try
Click to expand...
Click to collapse
I notice that you have advanced 4g lte.
When I tried to get that option through Verizon they told me it was not available on this phone.
Obviously the phone is capable of this feature.
Did you get advanced 4g lte after unlocking it with the code on Verizon or because you are using a T-Mobile sim?

classic757 said:
I notice that you have advanced 4g lte.
When I tried to get that option through Verizon they told me it was not available on this phone.
Obviously the phone is capable of this feature.
Did you get advanced 4g lte after unlocking it with the code on Verizon or because you are using a T-Mobile sim?
Click to expand...
Click to collapse
Only when I insert a T-Mobile sim it doesn't even pop up when I insert an at&t sim and if u remove the battery while it's on the charger and insert any other sim it automatically greys out

snoopy1e11 said:
Only when I insert a T-Mobile sim it doesn't even pop up when I insert an at&t sim and if u remove the battery while it's on the charger and insert any other sim it automatically greys out
Click to expand...
Click to collapse
Okay, so the phone has the capability but only through T-Mobile it seems.
Verizon and AT&T must have some sort of block on their network so the feature can't be used on the xt1609. Why, idk.
Makes no sense to me.

In order to be able to dial out you have to change the CDMA Subscription to NV if not you'll get "sim error or no sim" but the calls are still over 1x. Also for whatever reason different sims make the phone act differently. At&t sims only give u an option for APN, if you use a T-Mobile sim long as you change the network mode from LTE to 3g or 2g you get options to change cmda subscription, APN, advanced 4glte, search for networks etc. My network was always T-Cdma on T-Mobile long as I changed to NV while on at&t no signal pops in at all

classic757 said:
Okay, so the phone has the capability but only through T-Mobile it seems.
Verizon and AT&T must have some sort of block on their network so the feature can't be used on the xt1609. Why, idk.
Makes no sense to me.
Click to expand...
Click to collapse
I'm gonna try again once my month is up if I'm not mistaken CDMA is programmed in the phone so that could be a reason I'm having trouble but I also thought that if I remove the sim the CDMA portion would still work which is not the case but either way all my calls are routed to Verizon

snoopy1e11 said:
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try
Click to expand...
Click to collapse
Have you ever tried the method which worked with the prepaid Verizon Moto E phone https://forum.xda-developers.com/mo...-to-verizon-moto-e-2015-gsm-network-t3098953?

I haven't tried it but I think I read somewhere that it didn't work as a matter of fact it doesn't work

Unlocked my sprint v20 mobile newtwork is unavailable???

Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!

k1bih said:
Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!
Click to expand...
Click to collapse
Have you tried doing a profile update in settings system update

loopytee said:
Have you tried doing a profile update in settings system update
Click to expand...
Click to collapse
no i havent yet. ill try and do that now.

loopytee said:
Have you tried doing a profile update in settings system update
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Click to collapse
when i did this it sais authentication error.

just checked apparently the imei is bad but it was good the day i bought it how is that possible?

k1bih said:
just checked apparently the imei is bad but it was good the day i bought it how is that possible?
Click to expand...
Click to collapse
Have you tried contacting the website you used for unlock and asking for support? Perhaps this is a common issue that they know how to resolve easily.

Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.

OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
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Click to collapse
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.

k1bih said:
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.
Click to expand...
Click to collapse
Take the device to a sprint store and have them run the IMEI, they can tell you. Having it unlocked doesnt mean its GSM if the hardware doesnt support GSM. I have that issue with sprint phones all the time.

OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
Click to expand...
Click to collapse
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.

siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Then you need to manually setup the APN settings for the data.

Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked)
siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.

amsguy said:
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.
Click to expand...
Click to collapse
Have you tried switching it from factory mode to test ? In the hidde menu, i dont remember were it is, but there is an apk that installs the hidden menu witch will allow you to switch between gsm and cdma mode. And i dont believe you need to sim unlock the v20, i dint have too.

Help! Sprint LG V20 LS997 ZVC Android 7.0. Can't set APN.

I have a LS997 that I purchased from eBay a few years ago. I kept the phone at 7.0 and I definitely was able to set the APN. I used it on T-Mobile for test, I was able to enter fast.t-mobile.com as APN and everything works. I then used it on Tello (Sprint network).
I was told that I can switch to GSM, since it is T-Mobile's network, I thought no problems. Ordered the GSM SIM, activated. After I swapped the SIM, I realized that the APN cannot be set. There is simply no "..." menu like I use to. All I see is a greyed out word of "otasn" in the APN list.
I tried putting in a T-Mobile SIM. It works. I see a grayed out fast.t-mobile.com APN with a unselected radio button. But internet works and everything.
STILL NO "..." MENU.
It seems my ability to edit APN has somehow been taken away. I doubled checked the Android version is still 7.0 ZVC and I have not upgraded it.
I honestly don't know how the V20 ended up like this. Can someone help me out?

Tried installing an app that edits APN. It managed to bring up an APN setup menu. I can see the familier setup page but everything is grayed out and cannot be edited.

nookin said:
Tried installing an app that edits APN. It managed to bring up an APN setup menu. I can see the familier setup page but everything is grayed out and cannot be edited.
Click to expand...
Click to collapse
Try to go to options, then system updates, then select uicc unlock. Usually unlocks sim for apn if able.

Mysticblaze347 said:
Try to go to options, then system updates, then select uicc unlock. Usually unlocks sim for apn if able.
Click to expand...
Click to collapse
That doesn't seem to do anything. I also found a post mentioning installing Pulse SMS app allows changing APN. That didn't work either. I am really puzzled why the ability to change APN were gone. I am certain that I was able to add APNs. At least right now, it can detect T-Mobile SIM and use its APN automatically (likely because I entered it in the past). I am worried that once I factory reset the phone, even that is gone.

nookin said:
That doesn't seem to do anything. I also found a post mentioning installing Pulse SMS app allows changing APN. That didn't work either. I am really puzzled why the ability to change APN were gone. I am certain that I was able to add APNs. At least right now, it can detect T-Mobile SIM and use its APN automatically (likely because I entered it in the past). I am worried that once I factory reset the phone, even that is gone.
Click to expand...
Click to collapse
There is a small app that can add an additional APN entry that might work here as some people have done this on the Sprint LG G8. Have a look at this set of comments for the link of the app.
But you should also be aware that some time next year, your LS997 will stop working for phone calls since it can't get VoLTE on T-Mobile, so once they take down both 2G and 3G networks, it will become a data-only device in the U.S.

C D said:
There is a small app that can add an additional APN entry that might work here as some people have done this on the Sprint LG G8. Have a look at this set of comments for the link of the app.
But you should also be aware that some time next year, your LS997 will stop working for phone calls since it can't get VoLTE on T-Mobile, so once they take down both 2G and 3G networks, it will become a data-only device in the U.S.
Click to expand...
Click to collapse
I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all. Something to do with new network merge tool they have. Its called TNX.

Mysticblaze347 said:
I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all. Something to do with new network merge tool they have. Its called TNX.
Click to expand...
Click to collapse
I was already referring to full T-Mobile here. The LS997 isn't configured to get VoLTE at all, so all calls would still just go through 2G/3G on any network. It's easy to check by having cellular data on with Wi-Fi off and making a call and see if the LTE icon stays on or immediately switches to 3G or below.
For the few of us on rootable LS997 models, there might be a wild experiment to try by running US996 firmware and see if VoLTE can get enabled on there.

Mysticblaze347 said:
I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all.
Click to expand...
Click to collapse
C D said:
I was already referring to full T-Mobile here. The LS997 isn't configured to get VoLTE at all, so all calls would still just go through 2G/3G on any network. It's easy to check by having cellular data on with Wi-Fi off and making a call and see if the LTE icon stays on or immediately switches to 3G or below.
For the few of us on rootable LS997 models, there might be a wild experiment to try by running US996 firmware and see if VoLTE can get enabled on there.
Click to expand...
Click to collapse
I found a board for a rootable ls997, but I currently have just root shell sadly. Oreo here. Old full root died. I may be screwed. We shall see in a few months. Unless tmobile version will work fine still. I may be forced to downgrade (upgrade). I dont have tmobile version, but if I were to get another v20 maybe only option aside from an us996. I hate this forced crap. V20 days maybe closing up. Super sad n stuff.

Didn't mean to change topic, but was just saying.

Mysticblaze347 said:
Didn't mean to change topic, but was just saying.
Click to expand...
Click to collapse
You're not too far off-topic since the future of the LS997 on T-Mobile still concerns OP here. My MVNO already stopped new Sprint network activations and started moving to Verizon, so I jumped over to T-Mobile prepaid and finally let go of my LS997 as my daily driver. I could still mess around later this year with US996 firmware and let you know what I can find.
But if you want to stick with your unrootable LS997, then you still have plenty of time for next year. From what I read, T-Mobile will shut down their 3G network by July 1st, 2022 while no official date has been set for turning off their 2G portion. However, even with 2G and 3G still working for calls, if you ever happen to be in a spot where there's only an LTE band signal without 2G/3G, then you won't be able to make or take calls there.
So the only safe way to keep going on a V20 with T-Mobile is to get their H918 model. But even then, you're still limited to Android Oreo, which some apps may eventually abandon as they might raise the minimum requirement to Pie or higher at some point.

C D said:
You're not too far off-topic since the future of the LS997 on T-Mobile still concerns OP here. My MVNO already stopped new Sprint network activations and started moving to Verizon, so I jumped over to T-Mobile prepaid and finally let go of my LS997 as my daily driver. I could still mess around later this year with US996 firmware and let you know what I can find.
But if you want to stick with your unrootable LS997, then you still have plenty of time for next year. From what I read, T-Mobile will shut down their 3G network by July 1st, 2022 while no official date has been set for turning off their 2G portion. However, even with 2G and 3G still working for calls, if you ever happen to be in a spot where there's only an LTE band signal without 2G/3G, then you won't be able to make or take calls there.
So the only safe way to keep going on a V20 with T-Mobile is to get their H918 model. But even then, you're still limited to Android Oreo, which some apps may eventually abandon as they might raise the minimum requirement to Pie or higher at some point.
Click to expand...
Click to collapse
As of today I got a message saying my device needs to upgrade or sim upgrade to keep service after 1/1/21. https://www.sprint.com/en/support/cdma-retirement-legal-notice.html

Mysticblaze347 said:
As of today I got a message saying my device needs to upgrade or sim upgrade to keep service after 1/1/21. https://www.sprint.com/en/support/cdma-retirement-legal-notice.html
Click to expand...
Click to collapse
If your LS997 is SIM-unlocked like OP's, then you could get a T-Mobile SIM card and keep going until T-Mobile shuts down both their 2G & 3G networks next year. Just be aware that no Sprint-branded phone will pass T-Mobile's IMEI checker. But you should have a VoLTE-compatible backup phone ready to go if you start running into LTE-only or low-signal areas.

FWIW, I factory reset my LS997 V20 (still on Android 7.0) and I still cannot edit the APN. Even worse is that I now cannot use it with T-Mobile since the fast.t-mobile.com APN is gone. I regret resetting it. It is now useless as a smartphone since Sprint CDMA is history and phone cannot pick up LTE signal from other LTE carriers.
I have no idea why my LS997 lost its ability to edit APN even though I did not accept software updates. There does not seem to have any way to bypass the APN write protection.

nookin said:
FWIW, I factory reset my LS997 V20 (still on Android 7.0) and I still cannot edit the APN. Even worse is that I now cannot use it with T-Mobile since the fast.t-mobile.com APN is gone. I regret resetting it. It is now useless as a smartphone since Sprint CDMA is history and phone cannot pick up LTE signal from other LTE carriers.
I have no idea why my LS997 lost its ability to edit APN even though I did not accept software updates. There does not seem to have any way to bypass the APN write protection.
Click to expand...
Click to collapse
To me it sounds like sim relocked. Might need to call tmobile/Sprint to unlock again. You could also try rooting (since you have rootable firmware [under zvd]) or temp root; then use an app called shortcut master lite and edit apn that way. I am not sure if app works without root access. I really don't know otherwise. Dumb when crap auto happens. If your sim is unlocked again. You may not need apk to edit apn again.

I guess V20 has a different way of locking the SIM. The modem seems to be SIM unlocked but the phone's firmware prevents me from editing or adding APN. And they seem to be good at it as I have tried multiple methods to no avail.
In addition, I don't know how T-Mobile/Sprint could unlock the phone since phone does not ask for unlock pin.
Maybe rooting would work, if my firmware can still be rooted. I might as well just throw in a new OS since updating firmware will relock the APN. I

As far as I know, only software versions up to ZV7 (security patch level date of May 1, 2017) can get full root. On those versions, you could freely edit the APN values within a hidden menu, and those options seem to be gone on later software.
Sprint phones are notorious for having grayed out APN settings out of the box or after factory resets or major Android version updates. When they're grayed out, you pretty much have to hope that whatever default APN values the phone reads from your SIM card are the ones you want. Otherwise, you'll have to find another way to edit the values. The small app I linked earlier from the G8 is an interesting approach, but it appears to require ejecting the SIM card with the phone staying on which is not possible on the V20 since the battery blocks the card slot, so I'm not sure if that method can be applied to the V20.
I think Sprint and T-Mobile do SIM-unlocking by connecting to a remote server.

This is actually the 2nd LG LS997 I bought off eBay. I think both phone comes with ZV7 or so. The first phone I tested that it is unlocked and I let it upgrade 1 after another until it reached Android 8 and I lost data. Since the seller advertised the phone as unlocked, I didn't have issue returning the phone.
The 2nd phone I am more careful and I stayed at ZVC. I verified that I can edit APN and all even after factory reset. I think the reference about ZV8 is that user cannot edit APN using the Hidden Menu trick beginning ZV8. But supposingly, my phone is unlocked so APN can be edited. But throughout the internet, there are LS997 users reporting phone is locked again after upgrading to Android 8.
On top of that, I am not sure how my phone was unlocked as I also discovered that if I enable secure boot (require PIN during boot) will disable APN editing. I have no idea why they are related. My guess is that my phone isn't unlocked via official means and maybe someone messed with the bootloader in order to unlock.
I am rethinking my options:
1. Root my phone (since I am still on Android 7) and try APN editing using root privilege (not sure what app to use)
2. Root my phone and install LineageOS. Since it is a different firmware, I assume there won't be APN write protection.
3. Upgrade phone to Android 8 and try calling T-Mobile to unlock (I was never a Sprint customer).
4. Try eBay seller who can remote unlock phone for ~$7. They claim they can unlock LS997 with Android 8. It is a lot of hassle as I won't use my regular computer for this type of activity.
Option 1/2 and 3/4 are mutually exclusive.

C D said:
As far as I know, only software versions up to ZV7 (security patch level date of May 1, 2017) can get full root. On those versions, you could freely edit the APN values within a hidden menu, and those options seem to be gone on later software.
Sprint phones are notorious for having grayed out APN settings out of the box or after factory resets or major Android version updates. When they're grayed out, you pretty much have to hope that whatever default APN values the phone reads from your SIM card are the ones you want. Otherwise, you'll have to find another way to edit the values. The small app I linked earlier from the G8 is an interesting approach, but it appears to require ejecting the SIM card with the phone staying on which is not possible on the V20 since the battery blocks the card slot, so I'm not sure if that method can be applied to the V20.
I think Sprint and T-Mobile do SIM-unlocking by connecting to a remote server.
Click to expand...
Click to collapse
My bad, I thought zvc was the root able for some reason. ZV7 yes. Its been awhile and lil under the weather. Brain is scrambled lol.

So... you mean my ZVC is not rootable?

nookin said:
So... you mean my ZVC is not rootable?
Click to expand...
Click to collapse
Zvc has arb I believe. Damn Sprint. Only other way for Root possiblity would be temp root. Not full root, but you would at least have root shell. https://forum.xda-developers.com/t/3-18-71-perf-root-root-shell-for-lg-v20-variants.3990145/page-5. Download on page 5 at top post. Instructions on first page. I know this works for oreo. Not too sure about Zvc.