Galaxy S8 Gallery and Camera issue - Samsung Galaxy S8 Questions and Answers

Hi all,
I'm having an issue with my Galaxy S8. After taking a burst shot, a popup saying "Can't save burst shot to SD card. Saving to internal storage instead...". Following that, taking any photo will not be readable by the gallery. Taking the photo, then clicking the circle to view the photo will show the photo for a while, then goes back to the camera. Clicking on the circle now gives a toast saying "No items in Gallery." Opening up the gallery, there's nothing. However, using a file explorer, I can see all my pictures, even the burst shots.
I've tried clearing data and cache of my camera and gallery, rebooting my phone, deleting .nomedia files and rescanning media. None of those work.
What can I do to get the stock gallery and camera app working again? Don't want to use 3rd party apps because Samsung's in-built camera has lots of nice features. Any help appreciated, thanks.

ryanchua0202 said:
Hi all,
I'm having an issue with my Galaxy S8. After taking a burst shot, a popup saying "Can't save burst shot to SD card. Saving to internal storage instead...". Following that, taking any photo will not be readable by the gallery. Taking the photo, then clicking the circle to view the photo will show the photo for a while, then goes back to the camera. Clicking on the circle now gives a toast saying "No items in Gallery." Opening up the gallery, there's nothing. However, using a file explorer, I can see all my pictures, even the burst shots.
I've tried clearing data and cache of my camera and gallery, rebooting my phone, deleting .nomedia files and rescanning media. None of those work.
What can I do to get the stock gallery and camera app working again? Don't want to use 3rd party apps because Samsung's in-built camera has lots of nice features. Any help appreciated, thanks.
Click to expand...
Click to collapse
Tried using Google Photos to see if it works? Least least would be good to test and see what the issue is. Due to the internal storage or possibly having an SD Card(bad card?) in the phone causes problem?

Charkatak said:
Tried using Google Photos to see if it works? Least least would be good to test and see what the issue is. Due to the internal storage or possibly having an SD Card(bad card?) in the phone causes problem?
Click to expand...
Click to collapse
Yep, Google Photos displays my pictures correctly. Don't think it's a bad card because I can still see my stuff from a file explorer or 3rd party gallery apps.

ryanchua0202 said:
Yep, Google Photos displays my pictures correctly. Don't think it's a bad card because I can still see my stuff from a file explorer or 3rd party gallery apps.
Click to expand...
Click to collapse
Have you tried removing SD card and testing without it?

Charkatak said:
Have you tried removing SD card and testing without it?
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Click to collapse
Yep, that didn't work.

ryanchua0202 said:
Yep, that didn't work.
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Click to collapse
Any app was activated recently, such as secure folder or possibly some of the app permissions are off or denied?

Charkatak said:
Any app was activated recently, such as secure folder or possibly some of the app permissions are off or denied?
Click to expand...
Click to collapse
All permissions are granted for both gallery and camera. I don't use Secure Folder, but when I was trying to get the camera working, the secure folder's camera works.

Realised something. I tried enabling apps that I disabled since day 1 (with Adhell), enabling CMHProvider makes the gallery amd camera work. Disabling it kills the gallery and camera. Thing is, this only happened yesterday, but I've disabled CMHProvider since I found Adhell.

Related

Camera Pictures not showing up in gallery...

... problem exactly as stated above. Sometimes I will take a picture with the camera and it doesn't show up in the photo gallery until I restart the phone.
Anyone else have a problem with this? Has anyone figured out a way to fix it without restarting?
Yeah I'm having these issue as well and also happens with picture downloads. they wont show in the gallery until after a few reboots at times as well. or sure what's going on with that.
a quick fix, so you dont have to reboot your phone is to kill gallery with a task manager, and open it up again.
ok guys i'm had that same issue now my gallery is gone altogether....my gallery will load but it says loading images...then it says there is no content to be read...i down load an app from the market and it not seeing my sd card either...but if i go in file explore i can see everything on my card....i done a hard reset like three time no luck please help....htc said may have to send the phone back...i think its to small of an issue to lose my phone for a week or more...it maybe a simple fix so i will try this first before...ty for any help someone can offer
oh yeah if i take a new pic it will show up in the gallery but when i reboot its gone....
ok guys i fixed....what i did was took everything off my sd card....re formated...turn the phone off for like 5 min....then back on....put every thing back on the card check the music player and gallery to see if they worked and everything was there....then i rebooted to see if everything would disappear so far i'm good to go i have all my pics and files back....only thing on the first gallery load up be patient it take a min to load the sd card it will flash loading...but after that im good to go...i'm by a new sd card i think that may have been the issue....
It happens to me too. I unmount and remount the sdcard, and the Gallery finds everything.
I find if i go into the camera app, the latest photo is there in the preview box. if i open it, and then go back to the gallery app, it (usually) appears. but yes, annoying bug really.
turael said:
I find if i go into the camera app, the latest photo is there in the preview box. if i open it, and then go back to the gallery app, it (usually) appears. but yes, annoying bug really.
Click to expand...
Click to collapse
oddly, i never had this problem until just a second ago, but what this guy said is exactly how i got around it too. i took a photo, task killed camera, went to gallery, no photo, reopened camera, photo was in preview, clicked on it, went to gallery from there, and there it was, ready to share.
it's gotta be a bug of some kind. perhaps the most recent photo isn't loaded to gallery until another photo is taken, or you click preview box. stupid, but possible.
Problem Solved
Hi friends, I encountered the problem as well today and found the solution: Go to the sdcard and search folders for a file named .nomedia and delete it should solve the problem. No need to format or things like that worked fine for me. seems some kind of bug
.nomedia is a file designed to hide directories from being searched by Android Media Scan (which includes Gallery). There is absolutely no reason to delete it, and it's not a bug.
However, there is a bug in Media Scan, which sometimes causes Gallery to "miss" pictures. Executing Media Rescan (from "Development") solves it, or as stated above, just unmounting and mounting the SD card.
There's no Media Rescan in Development on my gb 2.3.3.
I've experienced something similar. I've been running the various CM7 builds and whenever I'd take a pic and immediately share it on Facebook, the pic will never be seen again.
Since then, I've gotten in the habit of hitting up Sugarsync first to sync the new pics, the send it up to Facebook via the gallery.
Sent from my Nexus One using XDA App
stock 2.3.3 and i had the problem today.
force quit gallery and it was back to normal.
why is 2.3.3 so buggy!?

[Q] WhatsApp Images Disappearing?

WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether
any idea what's wrong?
wilflare said:
WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether
any idea what's wrong?
Click to expand...
Click to collapse
Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.
nicholaschum said:
Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.
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Click to collapse
umm how exactly do I do that?
wilflare said:
umm how exactly do I do that?
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Click to collapse
Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.
nicholaschum said:
Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.
Click to expand...
Click to collapse
hmm thanks. but wouldn't i lose all my photos/chats these way? ;/
wilflare said:
hmm thanks. but wouldn't i lose all my photos/chats these way? ;/
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Click to collapse
That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.
I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).
So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.
nicholaschum said:
That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.
I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).
So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.
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Click to collapse
thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated
wilflare said:
thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated
Click to expand...
Click to collapse
Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).
Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.
do system restore no beckup
nicholaschum said:
Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).
Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.
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Click to collapse
I cleared the cache... no difference. same photo is still repeated a few times :/
sorry to bump this - but anyone got any other suggestions?
gonna do a clean install on my phone to prepare for Lollipop soon
Delete thumbnail cache
jh787 said:
Delete thumbnail cache
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Click to collapse
I tried that but it didn't work :/
Facing similar issue. If i copy the images folder to my PC, some images with the same name on pc & phone are different.
Also if i connect my Samsung S5 and browse to 'WhatsApp\Media\WhatsApp Images' folder from PC, the image is different if browsed on the phone via quickpic or file explorer. How is that possible??

Google Photos doesn't "map" my pictures despite being on my phone

I have this issue where my pictures (camera pics and otherwise) doesn't show up in the photos app.
Using a file explorer app, I see that all my images are there in the DCIM folder, so they are definitely still on the phone.
Using the likes of WhatsApp and similar, I used to be able to select and send pictures, and it would categorize them into the folders I've downloaded them into.
For instance, while camera pictures are in /DCIM/Camera - images downloaded from apps and websites are in either /Download or /Pictures/{app_name}
Additionally, the file explorer tends to categorize your files into subcategories like "pictures", "apps" etc., but it doesn't do that for older files - only for new ones. So if I take a picture with the camera, it'll pop into Google Photos as well as being categorized a "picture" by the file explorer. Physically, it still has the same location as all the other camera pictures, which is /DCIM/Camera
My question is, how do I get the phone/Google Photos/file categorizer/whatever to "map" my pictures as being pictures again?
Setup info:
Huawei Nexus 6P, 64 GB, no external SD card
Rooted, PureNexus (latest July release)
ElementalX kernel (latest release)
-----------------------
UPDATE: So it appears, if there's a ".nomedia" file in any directory, it will not show files in this and recursively in media applications (photos, music, etc.) -- this could be what's causing this. But then I don't understand why NEW files shows up.
Is it recommended to delete the .nomedia file in root/sdcard ? I ask because I figure it's there for a reason.
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
chaco81 said:
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
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Click to collapse
Yeah thanks, but removing the file does nothing. Old pictures are still nowhere to be found in gallery apps like Google Photos.
Is there a way to "re-map/re-index" media files?
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
chaco81 said:
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Click to expand...
Click to collapse
Thanks chaco81, I have tried device folders - and nothing is in there.
Next up, installed Quickpic and now they are all there. They are all categorized exactly as they should be. Fantastic! Just really weird it doesn't work with Google Photos, which leads me to this comment by @feis ....
feis said:
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
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Click to collapse
Dude, thank you! That must be it, then. How weird is that? The cloud thing I theorized as well, as I don't want Google backing them up and therefore have it disabled. But like I said, I just installed Quickpic and now they're all there, neatly categorized into "screenshots", "camera", "Download" etc.
Next issue: This still persist with WhatsApp. When I go into "Gallery" (to send a picture or video), it'll only the new photos and videos -- none of the old ones. This, again, leads me to believe something is not as it should be. What causes this, and how do you fix it? Do you need to somehow "rescan" and "reindex" your media files?
Uninstalled google photos, started using app called "piktures" and all my problems were gone.
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Sheetzie03 said:
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
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Click to collapse
I read about that. I just installed Quickpic, and I don't get what the big issue is. The only cloud-thing I saw was an icon that I could easily disable/remove.
@feis
How exactly did you remove Google Photos? I can't uninstall.
I too have this issue. Annoying and I really should just use a different pic app
Just a quick update on this: The issue has been _sort of_ fixed by just switching to another photos app. So I think the problem is just that Google Photos doesn't reindex, and there doesn't seem to be a way to force it.
However, other apps that has access to media such as WhatsApp -- in this I still don't have the option of viewing older photos. So apps like WhatsApp's gallery feature, doesn't reindex either. Pretty annoying actually.

sorry messenger was unable to process the file

Here's a new one on me. I took some pictures and all a sudden I can't share them with messaging or messenger. I get sorry "messenger was unable to process the file" I am using quikpic and also tried snap gallery. i tried clearing data/cache for quikpic and messages, did a smart clean and a reboot. I'm lost. any help is appreciated. I hope i don't have to reset.
looks like my camera pics moved back to the internal memory somehow and my explorer app still shows them on the SD card and when i try to open them then they won't load because they're not there. stock cam still shows SD card for storage. one of my camera apps must have glitched the phone.
So i copied the pics from internal camera folder to the external now i can' t look at those either. i think the file folder structure is glitched. the quikpic still can read pics from the memory card other then what i copied over. i do'n't know what happened. could have happened with Gcam froze up last night after taking a few pictures. so i loaded a diff camera to take pictures in a hurry. they must have both been trying to write to memory.
i still can't get my photos to my computer or anything. i can view them with photo galleries, edit with snapseed and send to mom with messaging through snapseed but the exported files can't be viewed either. i have some really nice pics of my pet birds that isn't easy to take sometimes. Is there some way to recover them?
now i am having the same problem when trying to load music from the file manager. the players say the file was modified or deleted.

Google Photos not loading anything after update

Hi,
after system update 057 and recent update of Google Photos, the app seems unable to load photos, especially from SD card DCIM\Camera.
The app has Storage permissions. I cleared cache and data, but same problem.
It won't show anything (or apparently takes forever to scan the folders).
The Settings menu shows only About, because I did not select an account.
I do not want to use an account for Photos and make online backups.
If it won't work without an account, can you suggest me a replacement gallery app, please?
Thank you,
/_uke
Lulodroid said:
Hi,
after system update 057 and recent update of Google Photos, the app seems unable to load photos, especially from SD card DCIM\Camera.
The app has Storage permissions. I cleared cache and data, but same problem.
It won't show anything (or apparently takes forever to scan the folders).
The Settings menu shows only About, because I did not select an account.
I do not want to use an account for Photos and make online backups.
If it won't work without an account, can you suggest me a replacement gallery app, please?
Thank you,
/_uke
Click to expand...
Click to collapse
Select an account then from settings disable backup, and simple gallery pro is good i use it along with photos.
Running Photos with account now, but the app is excruciatingly slow to rebuild all thumbnails.
I have about 3000 images and a bunch of videos on the phone, could it be that long to scan everything?
How can I set which folders I want to include and exclude? Does it search every folder in the phone and the card?
Thank you.
/_urka
Lulodroid said:
Running Photos with account now, but the app is excruciatingly slow to rebuild all thumbnails.
I have about 3000 images and a bunch of videos on the phone, could it be that long to scan everything?
How can I set which folders I want to include and exclude? Does it search every folder in the phone and the card?
Thank you.
/_urka
Click to expand...
Click to collapse
It does and photos was made to work with backups so it can sort/label/categorize images to work faster. You should uninstall all updates and update the app once again and hope it removes its lag. I have more photos maybe like 6000+ and a lot of videos but my gphotos never lag.
z1_nile said:
It does and photos was made to work with backups so it can sort/label/categorize images to work faster. You should uninstall all updates and update the app once again and hope it removes its lag. I have more photos maybe like 6000+ and a lot of videos but my gphotos never lag.
Click to expand...
Click to collapse
Tried it and same problem.
It seems to have issues with reading the SD card.
I don't want to sound like the trolls who comment "last update broke everything", but I'm fed up with Photos and I can't waste my time on this.
What is the second best choice for a gallery app?
I just need a simple app that:
-makes no backups
-works with SD card
-allows to choose exactly which folders to include
Thank you and best regards,
/_uke
Lulodroid said:
Tried it and same problem.
It seems to have issues with reading the SD card.
I don't want to sound like the trolls who comment "last update broke everything", but I'm fed up with Photos and I can't waste my time on this.
What is the second best choice for a gallery app?
I just need a simple app that:
-makes no backups
-works with SD card
-allows to choose exactly which folders to include
Thank you and best regards,
/_uke
Click to expand...
Click to collapse
Simple gallery (I purchased pro).

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