[Q] WhatsApp Images Disappearing? - Galaxy Note 3 Q&A, Help & Troubleshooting

WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether
any idea what's wrong?

wilflare said:
WhatsApp is screwing up for me
My WhatsApp images (received from others) are being jumbled up.
as you scroll through the media history in the respective conversations, the thumbnail of the images are being refreshed and replaced by another image. - when you open up the image, it is another picture altogether
any idea what's wrong?
Click to expand...
Click to collapse
Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.

nicholaschum said:
Yes - Your database is too old and/or is getting corrupted. You have to restart your entire Whatsapp folder in root.
Click to expand...
Click to collapse
umm how exactly do I do that?

wilflare said:
umm how exactly do I do that?
Click to expand...
Click to collapse
Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.

nicholaschum said:
Delete the Whatsapp folder from your Internal Storage/clear cache on Whatsapp in Application Manager and don't restore from a backup.
Click to expand...
Click to collapse
hmm thanks. but wouldn't i lose all my photos/chats these way? ;/

wilflare said:
hmm thanks. but wouldn't i lose all my photos/chats these way? ;/
Click to expand...
Click to collapse
That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.
I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).
So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.

nicholaschum said:
That's a risk you have to be willing to take. You can backup the photos and videos but the chats are no good. Better to start new.
I had this problem after many updates of phones and whatsapp and I always used one Whatsapp backup (over 900k messages), when I scroll up and click on a photo (e.g. a cat) it would show me to a selfie of someone (pretty much another photo).
So I know what's going on. Right now I took the Whatsapp Images and Whatsapp Videos folder and placed it on my microSD so I can still view them in QuickPic, but chat history is gone, left on my computer.
Click to expand...
Click to collapse
thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated

wilflare said:
thanks! the thing is even in my Gallery, the phone shows another image altogether.
For example, instead of showing Photo A, it shows Photo B.
i can't find Photo A anymore... and Photo B just gets repeated
Click to expand...
Click to collapse
Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).
Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.

do system restore no beckup

nicholaschum said:
Clear the cache of your gallery and let the phone's media scanner re-run (reboot your phone).
Also I'd recommend QuickPic, it loads way faster than the Samsung Gallery app.
Click to expand...
Click to collapse
I cleared the cache... no difference. same photo is still repeated a few times :/

sorry to bump this - but anyone got any other suggestions?
gonna do a clean install on my phone to prepare for Lollipop soon

Delete thumbnail cache

jh787 said:
Delete thumbnail cache
Click to expand...
Click to collapse
I tried that but it didn't work :/

Facing similar issue. If i copy the images folder to my PC, some images with the same name on pc & phone are different.
Also if i connect my Samsung S5 and browse to 'WhatsApp\Media\WhatsApp Images' folder from PC, the image is different if browsed on the phone via quickpic or file explorer. How is that possible??

Related

Can't find photo but gallery does

I recently got cyanogen mod 6 on my htc legend, and was just exploring the apps. One app, is Gallery (which came stock with cyanogen and possibly with android in general).
I see 3 albums, called Desktop, Desktop and Test. I guess these are just folders i created at some point prior to trying cyanogen.
But I dont want those albums there, and when i click the album, there is no delete option. Other albums I have the option to delete, but just not these 3.
I tried mounting my sd card, and searching for the file names for those pics, and the album names, but i cant find it. Which then makes me think, that its not on the sd, but stored internally instead ?
How can I find and delete these pictures ?
Just some more information, i cleared the gallery cache through the applications setting, and loaded gallery again, and those albums with the pictures are gone...
I waited sometime, because ive done this before, but after some time they came back...but currently, its been a few mins since I cleared the cache and everything seems to be in order...
ill post back in a few hours, if they come back. Otherwise, this thread can be deleted.
Ok, the pictures are back. It took sometime after clearing the cache, but somehow, those albums and pictures are back.
One thing I did see, is that all the albums I CAN delete, have a folder icon on the bottom left. The ones that i CANNOT delete, have a camera (or aperature) icon on the bottom left.
Help ?
i downloaded QuickPic, a photo viewer app, and it does not list the albums/pics in question that Gallery seems to show.
QuickPic is set up to search for pics on /mnt/sdcard
which then just furthur makes me think that the folder Desktop and test are someone on the internal memory.
I tried to use astro, and dual file browser to search, for those folders but couldnt find it.
I tried to use terminal and use "find . -type d Desktop" (which i believe searches the root directory for a folder called Desktop) but that returned with nothing.
Im at a loss. Its not the end of the world if these pics are here, but really, i dont want them there and I should be able to remove them.
bump...any ideas or things to try ?
Hey, there is an edit button you know. You don't need to post new reply again and again. Btw if the pictures keeps coming back. That means there is an app that is doing that. Look around for any apps that might be doing that.
There is no edit for these pictures( the ones i want gone), the rest of the pictures (i want to keep), have the edit button which includes delete.
When i click the pictures i dont want and press the menu button to show me more options, I only have Share and More. In 'More' I have Details and Set as Wallpaper
I have 2 photo viewers (Gallery and QuickPic) and QuickPic does not show those pictures(the ones i want gone)...only in Gallery.
efox29 said:
When i click the pictures i dont want and press the menu button to show me more options, I only have Share and More. In 'More' I have Details and Set as Wallpaper
Click to expand...
Click to collapse
In the 'Details' option, there should be a path entry.
-
Swyped from my legend using XDA app.
i think rajasyaitan is referring this thread so that you can just edit the first post and update it. no need for you to make new post every time you come back.
hmm i had the same problem tho i'll avoid to use the load all photos. but in my sd card i have copy of live usb in it. i just don't know how to tell gallery to exclude it...
ahaider7 said:
In the 'Details' option, there should be a path entry.
-
Swyped from my legend using XDA app.
Click to expand...
Click to collapse
There isnt.
Solved.
Ok I figured it out.
If anyone is wondering. The gallery app is somehow tied into your google account, and if you have a picasa web album set up, it automatically pulls. Which is why I couldn't delete it or even find it because it was never on the phone.
Just randomly decided to log into picassa web album and saw the stupid album names I gave it and it clicked.
Ok..mystery solved.

Google Photos doesn't "map" my pictures despite being on my phone

I have this issue where my pictures (camera pics and otherwise) doesn't show up in the photos app.
Using a file explorer app, I see that all my images are there in the DCIM folder, so they are definitely still on the phone.
Using the likes of WhatsApp and similar, I used to be able to select and send pictures, and it would categorize them into the folders I've downloaded them into.
For instance, while camera pictures are in /DCIM/Camera - images downloaded from apps and websites are in either /Download or /Pictures/{app_name}
Additionally, the file explorer tends to categorize your files into subcategories like "pictures", "apps" etc., but it doesn't do that for older files - only for new ones. So if I take a picture with the camera, it'll pop into Google Photos as well as being categorized a "picture" by the file explorer. Physically, it still has the same location as all the other camera pictures, which is /DCIM/Camera
My question is, how do I get the phone/Google Photos/file categorizer/whatever to "map" my pictures as being pictures again?
Setup info:
Huawei Nexus 6P, 64 GB, no external SD card
Rooted, PureNexus (latest July release)
ElementalX kernel (latest release)
-----------------------
UPDATE: So it appears, if there's a ".nomedia" file in any directory, it will not show files in this and recursively in media applications (photos, music, etc.) -- this could be what's causing this. But then I don't understand why NEW files shows up.
Is it recommended to delete the .nomedia file in root/sdcard ? I ask because I figure it's there for a reason.
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
chaco81 said:
having a .NOMEDIA file on a folder will cause it to be excluded
thats a feature
Also, if the folder name has a . in it at the beggining it will also do that... for example changing Camera to .Camera will exclude it
Click to expand...
Click to collapse
Yeah thanks, but removing the file does nothing. Old pictures are still nowhere to be found in gallery apps like Google Photos.
Is there a way to "re-map/re-index" media files?
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
chaco81 said:
i just want to state the obvious.... but did you open PHOTOS, then click the top left hambuger button and click DEVICE FOLDERS ??? According to you nothing still shows after this??
If you install an aftermarket app like Quickpic, does it still not show them?
Click to expand...
Click to collapse
Thanks chaco81, I have tried device folders - and nothing is in there.
Next up, installed Quickpic and now they are all there. They are all categorized exactly as they should be. Fantastic! Just really weird it doesn't work with Google Photos, which leads me to this comment by @feis ....
feis said:
Stopped using google photos for same reason. I flash roms like atleast once a month, all the photos that i took after flashing rom will show up, all the ones that were taken before flash wont. It has nothing to do with .nomedia or stuff like that, it just wont show them. If i go through directories i can reach them, i can also see them using any other gallery app, this only happens in google photos. I had a theory it had something to do with cloud backup, as if photos arent backed up in cloud it wont show them.
Click to expand...
Click to collapse
Dude, thank you! That must be it, then. How weird is that? The cloud thing I theorized as well, as I don't want Google backing them up and therefore have it disabled. But like I said, I just installed Quickpic and now they're all there, neatly categorized into "screenshots", "camera", "Download" etc.
Next issue: This still persist with WhatsApp. When I go into "Gallery" (to send a picture or video), it'll only the new photos and videos -- none of the old ones. This, again, leads me to believe something is not as it should be. What causes this, and how do you fix it? Do you need to somehow "rescan" and "reindex" your media files?
Uninstalled google photos, started using app called "piktures" and all my problems were gone.
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Sheetzie03 said:
If you are going to use quickpic I would side load the last version before cheetah took over and ruined the app with all the cloud ***t Trying to think of what the last version was, maybe 4.5.2
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I read about that. I just installed Quickpic, and I don't get what the big issue is. The only cloud-thing I saw was an icon that I could easily disable/remove.
@feis
How exactly did you remove Google Photos? I can't uninstall.
I too have this issue. Annoying and I really should just use a different pic app
Just a quick update on this: The issue has been _sort of_ fixed by just switching to another photos app. So I think the problem is just that Google Photos doesn't reindex, and there doesn't seem to be a way to force it.
However, other apps that has access to media such as WhatsApp -- in this I still don't have the option of viewing older photos. So apps like WhatsApp's gallery feature, doesn't reindex either. Pretty annoying actually.

How to change screenshot save location?!

By default screenshots are saved to the camera location, so Google Photos automatically backs them up.
How do we change that location?
Bump....
This is very annoying
I have the same issue - any workarounds?
Any?
I thought I was the only person this bothered. And it's weird because it doesn't do this on any older galaxys
There doesn't seem to be an option to change the location where screenshots are saved, no.
Just turn off auto backup in Google photos.
Or just stop taking screenshots of women full stop.
Mine saves to folder named "Screenshots", so not sure why yours would be different? Now, if Google backs up screenshots directory to cloud, take it up with Google, maybe there is a setting to choose which directory should be saved (cam pictures are saved to directory /DCIM/camera, screenshots to /DCIM/screenshots ), I don't use cloud for back up, since I use my laptops for that, so can't help you with settings.
.psd said:
By default screenshots are saved to the camera location, so Google Photos automatically backs them up.
How do we change that location?
Click to expand...
Click to collapse
Haven't tried this bug you can do a symbolic link from internal to sfcard for whatever folder you want using ln command.
PinSync
Hi, I was looking into this issue today and just found a solution. It's an App called PinSync. ( I can't post links yet... look for it on the PlayStore.)
It detects whenever a screenshot is taken and instantly moves it to another folder, so it's not displayed or uploaded into Google Photos.
I hope it helps you guys as well...
Try below:
Go to the DCIM folder, then Sreenshot folder. At the screenshot folder, add a new file with the name " .nomedia".
It does not change the storage location of screenshot files, but the screenshots will not be displayed in Camera anymore.
I think Google Photo should add an option of how often to backup pictures. Some pictures like screenshots are not meant to be saved for a long time.
dan13lwagner said:
Hi, I was looking into this issue today and just found a solution. It's an App called PinSync. ( I can't post links yet... look for it on the PlayStore.)
It detects whenever a screenshot is taken and instantly moves it to another folder, so it's not displayed or uploaded into Google Photos.
I hope it helps you guys as well...
Click to expand...
Click to collapse
wonderful app thanks for the hint! :good::highfive:
Try usin Gallery instead of Google Photos.
Use Automate or Tasker
.psd said:
By default screenshots are saved to the camera location, so Google Photos automatically backs them up.
How do we change that location?
Click to expand...
Click to collapse
If you don't fancy paying 89p for PinSync from the Google Playstore, you can download Automate for free, and very quickly and easily make a script that moves any files that appear in one folder to another
Try to move it and move it back again it's work for me
Laush said:
Try below:
Go to the DCIM folder, then Sreenshot folder. At the screenshot folder, add a new file with the name " .nomedia".
It does not change the storage location of screenshot files, but the screenshots will not be displayed in Camera anymore.
Click to expand...
Click to collapse
How to add new file ?
I've found that if you are really hellbent on using Google Photos and save your photos to the SD Card via your stock camera app, then when you view the "Library" on the Google Photo app there are two Camera folders. The one without the SD Card icon is where the Screen shots will reside, and the one with the SD Card icon are where your camera photos will be.
.psd said:
By default screenshots are saved to the camera location, so Google Photos automatically backs them up.
How do we change that location?
Click to expand...
Click to collapse
Hi , did you ever find a fix for this ?
drawde40599 said:
Hi , did you ever find a fix for this ?
Click to expand...
Click to collapse
Not yet, but I've fed back to Google to update their Photos app. Check out Google Files app. It does categorise the Screenshots folder, so I'm pointing it out to Google dev to address it. It is kind of silly..... Why do they do this for one app and not the other?

Oneplus Gallery app - filled with tons of icon pictures

Anybody know how to get rid of all the junk collection of non-photos in the Oneplus Gallery app. Or have a workaround in the stock software. The Gallery app shows photos taken from the camera app, and a " collection folder " at the bottom which stores a ton of garbage gifs of game screens, icons, etc that fill the folder.
Google Photos are NOT showing included in the Gallery app, and you can't share the Google pics from the photo app to text or share on facebook without saving them directly to another folder in app before sharing. .
If you open photos in facebook, the options are littered with like 1,000 gifs, of hearts, and emoticons, game screens, etc with the few camera photos mixed in from the Oneplus Gallery App.
I'd like to know where oneplus is storing these and wondering if I can get rid of the garbage " collection " folder or somehow replace that app as default to make the phone more usable for a family member. They love the phone but need facebook, and this is a major hangup for them that I'd like to help resolve. Can't find the folder with gallery folders with the explorer app I installed. They don't seem to be in DCIM. I may get my hands on phone this evening but any directions / solutions would be appreciated.
Thanks
I've noticed too so I'd appreciate it as well
still an issue.
It's been mentioned on Oneplus Website a couple times too. I searched the photo names ( long string of numbers ) and found the folder they were in. Deleted the folder and it got rid of a bunch, then deleted them individually. Slowed the problem but didn't stop it. Also tried to lock down the Gallery app from writing to phone with no luck.
Hoping they solve the problem pretty quickly with a software update or workaround. It's an annoying issue.
But I've not seen a resolution yet.
nook-color said:
It's been mentioned on Oneplus Website a couple times too. I searched the photo names ( long string of numbers ) and found the folder they were in. Deleted the folder and it got rid of a bunch, then deleted them individually. Slowed the problem but didn't stop it. Also tried to lock down the Gallery app from writing to phone with no luck.
Hoping they solve the problem pretty quickly with a software update or workaround. It's an annoying issue.
But I've not seen a resolution yet.
Click to expand...
Click to collapse
You should be able to create a file in the same directory as the icons named .nomedia (including the full stop at the start) using es file explorer etc. This informs android not to scan this folder for media files. I have had the same issue on previous phones in the past and this normally solves the issue. You may need to clear the data and cache from the gallery app to remove any icons already displayed after.
mrm1 said:
You should be able to create a file in the same directory as the icons named .momedia (including the full stop at the start
Click to expand...
Click to collapse
Pssst... typo there - I'm pretty sure you meant .nomedia
Archer said:
Pssst... typo there - I'm pretty sure you meant .nomedia
Click to expand...
Click to collapse
LOL well spotted. Corrected :good:
Found a solution that seems to be working
I did a factory reset - and chose not to transfer all apps / data / settings, instead downloading each individual app to phone along with manual setup. I also disabled the "Oneplus Gallery" app from writing to the phone in app settings, while grabbing a random Gallery app from Play store. So far, for the day, seems to be working. I'm seeing no stickers pop up on the phone.
< Crossing fingers >
I'd be happy if I can get rid of the "Recently Deleted" feature.
mrm1 said:
You should be able to create a file in the same directory as the icons named .nomedia (including the full stop at the start) using es file explorer etc. This informs android not to scan this folder for media files. I have had the same issue on previous phones in the past and this normally solves the issue. You may need to clear the data and cache from the gallery app to remove any icons already displayed after.
Click to expand...
Click to collapse
You're the man!! It totally worked as easy as that! I created one in the "Android\data" folder and directly on the "/storage/emulated/0/Android/data/com.facebook.orca/files/stickers/" that's it they disappeared.
Thanks again
The .momedia thing was pretty funny, you can imagine doing that and then android doubles the trash, you did after all ask for... mo.
I delete all that with this app
https://play.google.com/store/apps/details?id=uni.unseengallery.ke

Google Photos not loading anything after update

Hi,
after system update 057 and recent update of Google Photos, the app seems unable to load photos, especially from SD card DCIM\Camera.
The app has Storage permissions. I cleared cache and data, but same problem.
It won't show anything (or apparently takes forever to scan the folders).
The Settings menu shows only About, because I did not select an account.
I do not want to use an account for Photos and make online backups.
If it won't work without an account, can you suggest me a replacement gallery app, please?
Thank you,
/_uke
Lulodroid said:
Hi,
after system update 057 and recent update of Google Photos, the app seems unable to load photos, especially from SD card DCIM\Camera.
The app has Storage permissions. I cleared cache and data, but same problem.
It won't show anything (or apparently takes forever to scan the folders).
The Settings menu shows only About, because I did not select an account.
I do not want to use an account for Photos and make online backups.
If it won't work without an account, can you suggest me a replacement gallery app, please?
Thank you,
/_uke
Click to expand...
Click to collapse
Select an account then from settings disable backup, and simple gallery pro is good i use it along with photos.
Running Photos with account now, but the app is excruciatingly slow to rebuild all thumbnails.
I have about 3000 images and a bunch of videos on the phone, could it be that long to scan everything?
How can I set which folders I want to include and exclude? Does it search every folder in the phone and the card?
Thank you.
/_urka
Lulodroid said:
Running Photos with account now, but the app is excruciatingly slow to rebuild all thumbnails.
I have about 3000 images and a bunch of videos on the phone, could it be that long to scan everything?
How can I set which folders I want to include and exclude? Does it search every folder in the phone and the card?
Thank you.
/_urka
Click to expand...
Click to collapse
It does and photos was made to work with backups so it can sort/label/categorize images to work faster. You should uninstall all updates and update the app once again and hope it removes its lag. I have more photos maybe like 6000+ and a lot of videos but my gphotos never lag.
z1_nile said:
It does and photos was made to work with backups so it can sort/label/categorize images to work faster. You should uninstall all updates and update the app once again and hope it removes its lag. I have more photos maybe like 6000+ and a lot of videos but my gphotos never lag.
Click to expand...
Click to collapse
Tried it and same problem.
It seems to have issues with reading the SD card.
I don't want to sound like the trolls who comment "last update broke everything", but I'm fed up with Photos and I can't waste my time on this.
What is the second best choice for a gallery app?
I just need a simple app that:
-makes no backups
-works with SD card
-allows to choose exactly which folders to include
Thank you and best regards,
/_uke
Lulodroid said:
Tried it and same problem.
It seems to have issues with reading the SD card.
I don't want to sound like the trolls who comment "last update broke everything", but I'm fed up with Photos and I can't waste my time on this.
What is the second best choice for a gallery app?
I just need a simple app that:
-makes no backups
-works with SD card
-allows to choose exactly which folders to include
Thank you and best regards,
/_uke
Click to expand...
Click to collapse
Simple gallery (I purchased pro).

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