Dear XDA Community.
I recently bought an S8 and really love its overall look and functions. But after using it for a while I started to notice more and more errors.
Device info:
Model: SM-G950F
rooted: yes (Magisk v13.3)
Errors:
- Can't take screenshots (Unable to capture screenshot prevented by security policy) --> see my previous thread
- Snapchat - when I want to save my Snapchat picture to "Camera Roll" nothing happens. I can't find it in the gallery nor in my file system.
- Gallery, I can't delete videos. When I do they disappear for like 5 seconds and are back just a few moments later.
- 9GAG, no error when saving pictures, but no pictures in Gallery.
- Camera, only saves pictures when I define SD card as my location,
I tried a lot and I'm getting tired of this so my last faith is in the XDA Community.
Thank you in advance!
Kind regards,
Julian
Related
Hi folks
Has anyone had any issues with the camera crashing? This is what I get quite often trying to use the camera.... :
Press camera button on side of TyTN
turn camera on side and use screen to line up the shot.
Press camera button to take the shot... (or the centre joystick)
Camera pauses for a while then goes directly to the Today screen.
I press the camera button again and I get a message like " unable to start camera app. Camera already in use ".
the picture wasn't taken.
I can't remember the exact message... today it's working so I can't see it!
other info:
I am using a 1Gb storage card and the camera saves straight to it.
if I soft reset the device, I can go into the camera function again, but then it is likely to do the same thing.
It seems to happen at extremes of temperature - possibly hardware fault?
incidentally, I have tried this with no other apps etc. running
many thanks for any thoughts
best regards
I'm afraid this is a known fault with some handsets. You could set the quality to fine instead of superfine (I know, what's the point of having the superfine option if all it does is crash the app?!).
I now use Arktek's coolcamera app without the same problems.
Give it a try.
Thanks for your reply.
Hmm... a known fault. If this is a known fault - is this a S/W or H/W fault? I'm going to try your camera app - thanks for that !
Cheers
Rich
I just tried the coolcamera software.... that is superb. I guess I'll soon find out if this is HW or SW.. thanks AGAIN for that - brilliant app heheh
I used to have a cam problem. Usually after the i take the pics, the preview shows black screen. I have to soft-reset. Then later i found out it was the RSS reader, prss reader, that was doing this. I uninstalled and now it all fine.
My camera does not crash, but after I take a picture (the preview shows a fine picture) I go to the directory where the photo should be saved (storage card/my documents/ my pictures) but the picture does not apear!! in fact now that directory seems to be empty...
If I choose to save the picture to main memory this does not happend, just when I save to sd card...
Does anyone have an idea about what could be happening??
I'm afraid i've lost all mi pictures from SD card because even usinf file explorer o activesync the my picture folder is empty
thanks for the coments...
Im using XDA Live ROM but camera used to work fine with this rom
edit: If I rename the My documents folder in order to force camera to create a new My Documents folder, then the pics are saved to this new folder an they apear in... the same happens if I only rename the My pictures folder... the weird thing is that after picture is saved in the new folder, if I make changes to go back to save them to the old folder pictures are not saved again...
hi have this problem too.
but somitimes with my pda, before exiting to today where i make a photo, it make it , but completly black.....
other times , it exit to the today directy ...
there's not difference between memory card or internal storage, but I notice the problem is the resolution and the subject: if i shot with 640 or 1mp there isn't the problem ... and if i shot a mountain landscape the problem is more present.
maybe there's a software bug to manage "big" photo.
now i'm trying coolcamera.
Hi,
I had this problem last week while I was taking some photos with the 2M setiing for the quality. I save the photos on the microSD card. When the problem has repeated itself after one SR, I have thought that the problem could come from the SD card. I have verified the card using the FlashFormat maintenance program and since then I have not met again this "Camera software is already launched" problem, even using the 2M quality. Maybe this could also help you.
Regards,
Murat
Wow - it seems that this is a common one. There are several issues regarding the standard camera app, it seems:
1) The camera takes a black (or dark grey) picture and saves it in the correct place as a black (or dark grey) image.
2) The camera takes a picture, then crashes... like I described in the initial post
3) Image files being stored anywhere other than in the correct place.
I have experienced the first two issues, but not the last one.
The only thing I can really say about this is that the coolcamera application has been working fine since I installed it the other day. I have been using the camera quite frequently in different environments (for work, honest) ans it has yet to crash.
I notice that with Coolcamera, when you exit it, you exit it... so it's not left running in the background somewhere. this isn't the case with the standard camera app.
I'm going to try it out for a week and see if I get any of the above issues.
About cool camera...
I'm not quite sure but 2 other people has confirmed that they had the same issue that I post ... and both of them star having this problem after instaling coolcam (like me) ...
Really I don't know if this problem was caused by installing and uninstalling coolcam ...it seems this app has been working very good for other people here.
What the other 2 guys did was a hard resent then a restore from all the programs and they said it solve everything...I just haven't do it yet; just change the directory to which pictures are saved...
I have a problem with mine as well, but it's a bit different. My camera works, but it acts like it is stuck in 16 color mode. Very strange looking. After going through all the soft-reset, hard-reset, take the battery out and hard-reset steps of support, they decided it is a hardware problem and they are sending me a new phone (it's only 2 weeks old). I have yet to hear anyone else with this problem anywhere.
yildi said:
Hi,
I had this problem last week while I was taking some photos with the 2M setiing for the quality. I save the photos on the microSD card. When the problem has repeated itself after one SR, I have thought that the problem could come from the SD card. I have verified the card using the FlashFormat maintenance program and since then I have not met again this "Camera software is already launched" problem, even using the 2M quality. Maybe this could also help you.
Regards,
Murat
Click to expand...
Click to collapse
Hi there,
I have the similar problem "Camera software is already launched" as well as lost video and photos. Really pity to loose vacation memories
I have 2 questions:
1. You mension FlashFormat maintenance program. Where can I get this?
2. I installed coolcamera and wonder if I can uninstall the default camera application in some way? This question is probably for all users regarding this post.
KR
Hi Roqin,
I have bought this soft from CNETX. You can check it at :
http://www.cnetx.com/format/
If you have SKTools, it also has a function for checking the flash card. You can also check the card using a card reader connected to your PC (not very convenient if you have the problem on the road, of course ;-) ).
I hope this helps.
Murat
Thanks Murat
I will check it. Wonder if anybody has answer on my Q2?
KR
Dear XDA peeps,
I have a small problem with my Legend. When I check the photos in my gallery it saves them (sometimes) twice. I noticed that this only happens with photos I posted on Twitter using the Twitter for Android app (with Twitpic as photo sharing service).
When I look at the details of the photo it says with the original photo (named "IMAG****" (* being digits)) that it is saved in "/mnt/sdcard/DCIM/100MEDIA" and the duplicate (named with random digits) is saved in "/mnt/sdcard/DCIM/Camera". Also the size of the duplicate is smaller than the original.
Any ideas how I can shut this off? I looked in the settings everywhere and coulnd't find a solution. With over 400 photos now, this gets annoying and it just fills my SD card with unnecessary doubles.
I have a Legend running the official 2.2 update, no ROMs, unrooted.
Thanks ;-)
Josh
Recently my camera app randomly stop saving photos.
It shows and act like photo is saved, but when click on thumbnail in camera app, fails to load the photo, infact, photo never saved.
so basically:
IF I choose SD Card as storage, I will see an error saying failed to save into SD Card, changing to device storage ( however image is not in device storage too )
IF I choose Device as storage, It will act like everything went smoothly and successfully, but when I try to open photo, it fails.
This problem come and go away randomly, making it harder to fix. I have lost many valuable photos because I thought it saved them successfully.
I figured out that I can have my photo saved in my device, If I press power+home button, to take screenshot, but that will include camera controls as well!
Recently installed a custom ROM hoping for this problem to go away, but it happened again.
Any idea why this problem is happening?
I used to get my photos stored on the 64Gb ext. storage. This morning I wanted to attach one of my photo to a correspondant through Viber but the Gallery app said there are no photos. I checked my the sd card with and my file explorer, and found all there. I made an experience, taking a new photo and verify where it is stored. In fact it was added to the same folder where all photos are. Again when I try to attach photo to my Viber message, I found only the last one I took but non of the others.
Can someone help me please to fix this issue, with many thanks.
samaliset said:
I used to get my photos stored on the 64Gb ext. storage. This morning I wanted to attach one of my photo to a correspondant through Viber but the Gallery app said there are no photos. I checked my the sd card with and my file explorer, and found all there. I made an experience, taking a new photo and verify where it is stored. In fact it was added to the same folder where all photos are. Again when I try to attach photo to my Viber message, I found only the last one I took but non of the others.
Can someone help me please to fix this issue, with many thanks.
Click to expand...
Click to collapse
I believe the list you see in some programs like Gallery is not a true filesystem list but instead is coming from a quick database (but apparently not from the huge hidden /storage/emulated/0/DCIM/.thumbdata3-xxxxxxx file that is also created there in the process, but which might not be a real file).
While that index is re-created the list will look empty - I think you might be able to force the re-index by rebooting your phone and then waiting a few minutes.
xclub_101 said:
I believe the list you see in some programs like Gallery is not a true filesystem list but instead is coming from a quick database (but apparently not from the huge hidden /storage/emulated/0/DCIM/.thumbdata3-xxxxxxx file that is also created there in the process, but which might not be a real file).
While that index is re-created the list will look empty - I think you might be able to force the re-index by rebooting your phone and then waiting a few minutes.
Click to expand...
Click to collapse
Thank you for your prompt reply and the explanations you gave me.
In fact the problem had been solved by moving the folder "camera" to another place.
Now Gallery can see all my photos.
Cheers
Hi all,
I'm having an issue with my Galaxy S8. After taking a burst shot, a popup saying "Can't save burst shot to SD card. Saving to internal storage instead...". Following that, taking any photo will not be readable by the gallery. Taking the photo, then clicking the circle to view the photo will show the photo for a while, then goes back to the camera. Clicking on the circle now gives a toast saying "No items in Gallery." Opening up the gallery, there's nothing. However, using a file explorer, I can see all my pictures, even the burst shots.
I've tried clearing data and cache of my camera and gallery, rebooting my phone, deleting .nomedia files and rescanning media. None of those work.
What can I do to get the stock gallery and camera app working again? Don't want to use 3rd party apps because Samsung's in-built camera has lots of nice features. Any help appreciated, thanks.
ryanchua0202 said:
Hi all,
I'm having an issue with my Galaxy S8. After taking a burst shot, a popup saying "Can't save burst shot to SD card. Saving to internal storage instead...". Following that, taking any photo will not be readable by the gallery. Taking the photo, then clicking the circle to view the photo will show the photo for a while, then goes back to the camera. Clicking on the circle now gives a toast saying "No items in Gallery." Opening up the gallery, there's nothing. However, using a file explorer, I can see all my pictures, even the burst shots.
I've tried clearing data and cache of my camera and gallery, rebooting my phone, deleting .nomedia files and rescanning media. None of those work.
What can I do to get the stock gallery and camera app working again? Don't want to use 3rd party apps because Samsung's in-built camera has lots of nice features. Any help appreciated, thanks.
Click to expand...
Click to collapse
Tried using Google Photos to see if it works? Least least would be good to test and see what the issue is. Due to the internal storage or possibly having an SD Card(bad card?) in the phone causes problem?
Charkatak said:
Tried using Google Photos to see if it works? Least least would be good to test and see what the issue is. Due to the internal storage or possibly having an SD Card(bad card?) in the phone causes problem?
Click to expand...
Click to collapse
Yep, Google Photos displays my pictures correctly. Don't think it's a bad card because I can still see my stuff from a file explorer or 3rd party gallery apps.
ryanchua0202 said:
Yep, Google Photos displays my pictures correctly. Don't think it's a bad card because I can still see my stuff from a file explorer or 3rd party gallery apps.
Click to expand...
Click to collapse
Have you tried removing SD card and testing without it?
Charkatak said:
Have you tried removing SD card and testing without it?
Click to expand...
Click to collapse
Yep, that didn't work.
ryanchua0202 said:
Yep, that didn't work.
Click to expand...
Click to collapse
Any app was activated recently, such as secure folder or possibly some of the app permissions are off or denied?
Charkatak said:
Any app was activated recently, such as secure folder or possibly some of the app permissions are off or denied?
Click to expand...
Click to collapse
All permissions are granted for both gallery and camera. I don't use Secure Folder, but when I was trying to get the camera working, the secure folder's camera works.
Realised something. I tried enabling apps that I disabled since day 1 (with Adhell), enabling CMHProvider makes the gallery amd camera work. Disabling it kills the gallery and camera. Thing is, this only happened yesterday, but I've disabled CMHProvider since I found Adhell.