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Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
orate.cl said:
Really weird, doesn't seem to happen when the tablet is stressed or something. On the other hand happened more often with heavy memory stuff like big pdf's and when i live youtube videos loading, maybe I have an issue with the 2 gig's of ram? it's there any way i can test that?
Sometimes the tablet isn't doing anything an restarts. Like when the home screen is blocked. Anyone else had this problems?
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Click to collapse
I would suggest you try flashing the nexus 10 factory restore image and see if that fixes things. If it's still randomly rebooting I'd send it in for a replacement.
Sent from my SCH-I535 using xda premium
I'm getting the same, please keep us updated because I'm hoping it's a software issue...
Got some of these too. One of these was really freaking, I had to force a reboot. I definitely think it's software
Sent from my Nexus 10 using xda app-developers app
You can see the reboots I'm getting on here... http://imgur.com/704mp.png
i have also problems. Sometimes when i usw Chrome, the Browser don't react and then the screen goes black and i have to push the button on top for five seconds to reboot my nexus. Had this problem three times. I,m hoping for a fix...
Happened to me twice already! Wtf
Sent from my Nexus 10 using Tapatalk 2
Guys, I think found a pattern: Each time I get a reboot seems to be related to the wifi connection, like if the wifi freezes the tablet. Pay atention to the wifi settings when you get reboot / restart the tablet it's like searching the wifi connection like crazy, but, if you reboot normally the wifi it's already connected. Seems like a clue to me.
I played like 4 hours yesterday Chaos Rings. Seems like a really advanced game to me, so the stressing test is passed. It's not related to stress IMHO.
I've been getting random reboots too. Took several attempts to get all the way through setup right after taking it out of the box. At first I thought maybe I just hadn't given it enough time to acclimate to ambient temperature or something, but problem has persisted even after flashing the factory image via fastboot. Haven't noticed a correlation with wifi, but does seem to happen mostly when idle. Have also had a couple freezes and shutdowns, too.
Guess I'll be calling Google this morning... Argh.
Sent from my SGH-I777 using XDA Premium HD app
I actually haven't had any reboots yet. I haven't stressed it with any games, but installed my normal apps and used it for web browsing/xda for a couple hours and no problems for me (yet...fingers crossed)
Called Google, and after being on hold for almost 1/2 hour (I'd imagine they're pretty swamped) explained the issue as well as what I've already done to try to resolve it (factory reset, fastboot recovery image flash) and they started the replacement process without any additional questions.
Just my luck, the first time in ages that I buy a device the day it comes out, I end up with a dud... Hopefully I get the replacement quickly!
I'm really nervous at this point. Mine is perfect aside from a piece of dust in the screen. Google is sending me a new one, but now I am afraid I will get one with more issues.
no more reboots here. But i think it's a software problem.
I have had two unexpected reboots. One was about halfway through ep. 1 of Planet Earth. I don't recall what I had running the other time.
I'm still running stock 4.2, unrooted.
Somebody postes useful info.
http://forum.xda-developers.com/showthread.php?t=1998496&page=2
Mine rebooted then rebooted three times in a row before even getting in the desktop.
+1 Reboots
3 reboots in the past hour! Location svcs disabled.
Sometimes under load (gaming), other times just random.
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Same here, restarted and frozen 3-4 times in couple of hours.
I was browsing, using apps, dowloading in background, loads of syncing etc - maybe taxing the system causes it? (But i though it should handle it a bit better...)
I had a couple of reboots but no freeze before the firmware update.
After the update it hasn't rebooted but it froze once
Sent from my Galaxy Nexus using xda app-developers app
I've had exactly what you are saying. I had it three times and haven't had it since. Will update if problem persists.
Sent from my SCH-I535 using xda app-developers app
My keeps loosing Wi-Fi and completely shut down every time I turn it off and didn't turn back on in 5 seconds. Making things worse I have to wait several minutes until it allows me to turn it on by pressing power for a 5 seconds. In those few minutes it does not react on power button at all.
Factory reset did not help. Sadly it looks like I have no options other than return it back.
+1 reboots and freezing. Don't really want to return it since its finally rooted and cust recovery. Anyone think waiting for cust Roms will help?
Sent from my Nexus 10 using Tapatalk 2
No need to return the tablet for software issues.... Updates will come quick. That's a Nexus!!!
Sent from my Nexus 10 using XDA Premium HD app
Mine had been randomly restarting after installing some of my apps. I finally narrowed it down to HD Widgets and haven't had a reboot since uninstalling it.
I am not using HD Widgets and I get restarts periodically. What is the most efficient way to submit a bug report to google.
Sent from my Nexus 10 using Tapatalk 2
Just got an RMA for mine for the same issues u guys are experiencing. Wifi disconnecting and chrome freezing and rebooting. Looks like it may not be a hardware issue. Wonder if I should just keep it and wait for an update.
Edit - It was fine before the software update. Probably should ignore it once I get my replacement unit
I am also seeing the reboots happening every 3 to 4 hours like clockwork. I didn't have the device for more than a few minutes before the first update was pushed to it, so I can't say whether or not that was related. I do have HD Widgets installed, so I will pull it off and see if that helps slow the reboots down.
I'm using BootLog Uptime to keep track of the number and frequency of reboots. If this pattern holds, my money is on some kind of memory leak... just thinking from our own development experiences. Given how much higher the resolution is on the N10, I wouldn't count out some graphics heavy apps blowing through their heap much, much faster than on any previous Android device. We'll have to wait and see.
Just called Google and asked for replacement. I hope they aired new updates at the time my replacement arrived.
BTW, I had to initiated factory reset five or six times until it finally clears all data. Never saw Google product so buggy before.
That's a real bummer. Mine doesn't reset or display any of those problems. I have a tiny bit of light bleed in one corner at full brightness and the screen seems to have gotten a little more yellow over time... maybe just the glue drying. If any of you are brave and don't want to return right away, unlock the bootloader and reflash the stock image from google and see if that fixes things. It can help if there was some sort of corruption when you updated.
You may want to wait on that RMA. I had the same trouble with HD widgets installed.
No trouble at all since uninstalling...
dankerton said:
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
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I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
I think Chrome has some major bugs to be squashed when running on this device....mine has only crashed when browsing. That said, after uninstalling HD widgets, no crashes since...
NiXXeD said:
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
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Click to collapse
I'd like to update my results. From last night, just like djflan, I removed HD Widgets and so far, 7 hours later, the crashes are gone. So I have my fingers crossed that I've found my culprit.
Also, I installed the HoloWeb browser and I have found it to be quite a bit quicker and more stable than Chrome. For those of you have issues with Chrome it is worth a few moments to track this app down (here on XDA) and give it a try.
Some of you may not have remembered or gone through the Android 3.x transition, but these kinds of issues were very prevalent during that update as well. Many developers simply don't or can't test on a wide enough range of devices and OS combinations to catch all the issues, or they rely heavily on assumptions or code that "always worked fine" in the past. I think we're seeing the same sorts of behaviors again with 4.2, so it will take a couple of months for it all to shake out.
For now I think I have a stable configuration on the Nexus 10 and I'm sticking with the device. No RMAs will solve issues that are software related in my case.
Removed hd widgets, no crashes yet.
I get the same random reboots and I've never used the fancy widget app. it has happened 3 times already. One I was browsing, another time deleting a widget and the last one when I tried to change the wallpaper. Everytime I had to hold the power button 5-6 seconds until it reboot
Enviado desde mi Nexus 10 usando Tapatalk 2
I spoke to soon earlier... I actually had 2 restarts today. Once while chrome attempted to open a link from tapatalk and another while trying to load one of the free magazines in the play app.
I don't have hd widgets installed either
Sent from my Nexus 10 using Tapatalk 2
Today I picked up my phone up to send a text and it was no longer powered up. It had randomly shut down.
When I switched it on again I noticed it has lost its battery stats so looks like they were reset or lost. There were no user apps installed on the phone either.
Have you had a similar experience?
You could try to reset it or take it back. Could be defective!!!
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
I actually had it reboot in my pocket yesterday on the first day i had it but I already installed a custom ROM so no testing it out now.
RoyJ said:
Was it somewhere it was hot? Maybe the phone got too warm and hit the shutdown temp?
Honestly hard (read impossible) to tell you what happened. Have any more info / logs?
I haven't had any issues with heat or shutdowns at all. I get 6+ hours SoT every single day at 75% brightness. 100% stock and unrooted. I use my N5 for all the modding aspects like V4A, Xposed, etc. I want this one for Android pay.
Anyways my uptime has been running since I unboxed it on 11/9/15. No issues.
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It was only room temperature. Here in England at 18cc so not too hot, but good point.
I read about the same thing happening with a N5 and it turned out to be a defective mother board.
Guess I should return today then... Bummer
If you just got it, might want to see if it happens again. I had one random reboot the first day and its been fine since.
My phone has started doing the same thing. Twice in 3 hours.
Same here...... 3 times reboot..... And now 2 times shutdowns.
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
I had my phone shut off yesterday and wouldn't boot until I plugged it in (it was at 80% battery). I then noticed that once it booted, it had deleted all of my paired Bluetooth devices.
Sent from my Nexus 6P using Tapatalk
murphyjasonc said:
I started having random reboots after I installed greenify. I tried several settings but had the same problem. It rebooted 5 or 6 times a day. I uninstalled it and haven't had any more problems.
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Was just having the same problem but it was happening every 30 seconds to a few minutes. Deactivated greenify's device admin ability and now it's gone. Hopefully it stays that way, though if it comes to uninstalling it, that's fine since there don't seem to be as many background apps running on the 6P compared to my verizon LG G4.
Nevermind had to uninstall it.
Shut down, and a little warm
My nexus 6p shut down nearly every day, I just picked it up and it was shut down, I looked under battery and I could see it has been shut down for hours.. hope somebody knows anything about this problem.. I don't think a hard reset will help, because when I got the phone I installed all the update to Android 6.01 (MMB29M) and then I did a hard reset to make sure the phone was as good as it could be..
But maybe I'll try one more hard reset, just to be 110% sure
..
Lars
Danmark.
I'm having this problem too. It happens a couple times a day, and I think it always happens right after I pull it out of my pocket and try to unlock it. I'll feel the vibration from the Nexus Imprint fingerprint sensor, but then the screen doesn't turn on. So I try the power button, and nothing happens because the device is suddenly off. So then I hold down the power button to turn it on, and it boots normally.
Someone mentioned this happening with stock software, which makes me think it's a hardware problem, so we'll need replacement devices. However, I do have Xposed and GravityBox installed, so I need to rule those out first by removing them for a while.
I've had the phone for two weeks now and so far this happened twice.
The only two things that come to mind:
- enabling SRGB in the dev settings
- using a bluetooth headset
Has anybody pinpointed whether this is a HW or SW issue!?
How common is this ... I've seen ppl complaining in this thread and in Reddit also on random reboots as well
Thx
Still happening...
I am having the same issue. Did the reset to factory with no help. Phone was not hot, was sitting on my desk with 81% charged battery. This is the 3rd or 4th time in a week it just shuts itself off for no reason. Has anyone found anything??
I'm having this problem too, now on DVP 3 it's even worse. But I notice today that alarm clock works, but the screen won't. So I think is a SW related, the screen won't wake up, and after a while if you press the buttons the phone reboots. Anyone have e ideas how to fix this?
Enviado de meu Nexus 6P usando Tapatalk
facing this problem since may security update, on purenexus , dirty unicorn and rr rom. dont know if it hw or sw or simply power button getting pressed accidently.
I think I need to reopen this post, coz' I've been facing thif problems for so many times this week so I google around and come to this post.
Has anyone come to a workaround or point out if it is software or hardware related yet...? If it's hardware then I think I'm gonna go for a replacement then!!!
If you haven't done so already, go vote in the "early shutdown" poll
Hey guys
My edge has frozen 3 times already to the point I have to reboot holding the 3 buttons.
Anyone else have this issue?
Sent from my SM-G935W8 using Tapatalk
My screen went black, had to hold the volume down and power until it rebooted. I've only had this phone for 4 hours.
Nope guys, mine running like a dream and I'm Def a power user. I'd try a couple back to back factory resets.if you still have issues, take it back.
Sent from my SM-G935V using Tapatalk
Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
XanxusPrimo said:
Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
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The downloading screen is just a bootloader screen for flashing rom while odin. If you isn't flashing rom, you don't need to wait for it since the phone is doing nothing.
Got a reboot once on PAW FW. Nothing after.
Yep had one yesterday after using bbc iplayer, tried to go back into iplayer from multitasking and it froze then went black . .used the volume and power for 7 secs and everything came back on . .
Hoping this is just software. .
Mine is UK version and got it on the 8th . .
Read that the S6 had similar problems
Anyone have a fix for this or do I need to take it back to Verizon? I'm in the US and have the same issue. It has happened to me multiple times.
I get automatic reboots as well as full screen lockup for 7-10 minutes where it reboots itself. Both seem to occur when I'm trying to do something immediately after doing something else. Examples are when I hit send on a text/tweet and then pull down the task bar while it's in the process of sending the text/tweet or when rotating screen to look at a picture in landscape mode in Facebook and immediately tapping the center of the screen to get rid of the text on the screen.
This has now happened every day I've had the phone (Friday, Saturday, and now Sunday). It's getting quite old. Any help would be appreciated before I take my phone back to Verizon tomorrow.
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
Sent from my SM-G935T using Tapatalk
rodnii said:
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
Sent from my SM-G935T using Tapatalk
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Same.
i experienced the same issue, freezing up, i reset my phone and someone told to me to install an optimizer to help my phone by freezing up
I got the phone for 2 weeks now, yesterday my volume down and power button is unresponsive, press the power button for a few seconds but it wont respond. I have to hold volume and power buttons and press until a few more seconds and ir restarts, after rebooting it works ok.
Anyone have an update to this thread? Has anyone gotten a fix for this? Or should I just send my phone back and get another? Thanks for any help.
Just had another freeze and shutdown . .doesn't reboot but requires me too use power on and volume keys for 7 seconds to restart phone. .really hope its a software problem ..seems to happen on multi tasking
same for Galaxy S6
i have the Galaxy S6 and i have the same probleme, my phone keep freezing and some time rebooting, i try the safe more but still freezing, i delete the new installed app with no luck.
some other wesite say this is an apps crash that make the phone freezing, but i don't know.
Don't worry, Samsung will fix this with an update. Only had 1 reboot and it was on PAW fw.. now that I'm on pb4 it haven't happened once.
I have a verizon S7 edge, and have had multiple reboots on the phone, with no consistent pattern. It has done it while sitting on the bed untouched/unused. It remounts the SD card every time this happens. I'm really stunned there is no word from Samsung about this issue
I have had the same issue. I worked with a Samsung support member who was helpful in attempting to troubleshoot and log the issue. I ran my phone in safe mode for a few hours in hopes that it may have been an app I downloaded causing the freezing issue but unfortunately the phone froze again while in safe mode. According to Samsung, my next step is to go to a Samsung Experience shop in a Best Buy and have them do a software flash. I'm heading there today and if its successful I'll be sure to post about it.
samsung s7 edge freezing
i have a samsung galaxy edge 7 and it just froze on me too the screen froze and non of the buttons worked for the rest either so i popped the sim card n it unfroze.
Hey, this is software problem. Dont take it back phones. Maybe chrome, messenger freeze phone. Just send feedback Samsung. Samsung will fix this with update. Its not phone problem. Easy guys...
Ok, lately having some weird behaviour and wonder if anyone else is suffering this. Sometimes when I get a notificationad try to unlock the screen it just stays black.It seems to still work but the screen isn not showing anything, only thing I can do is to hard reset it by holding the pwoer button after a restart it behaves normal again... Tried factory resetting it but no change... Anythign else I could try?
micleftic said:
Ok, lately having some weird behaviour and wonder if anyone else is suffering this. Sometimes when I get a notificationad try to unlock the screen it just stays black.It seems to still work but the screen isn not showing anything, only thing I can do is to hard reset it by holding the pwoer button after a restart it behaves normal again... Tried factory resetting it but no change... Anythign else I could try?
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Click to collapse
That is because you have turned on the Ambien screen. But I have problems with the proximity sensor and too much time the apps stoped and some things like that
Sent from my Mi A1 using Tapatalk
Yeah, I am having similar issue too. My Mi A1 is now getting lagging now. Really disappointed, because its getting worst day by day.
True.. My ambient display is disabled and still i face regular (atleast once a day, sometimes more) freezes.. Only a reboot can recover the device.. Really irritating!
you are right, esp if you try to open within a few second upon whatsapp message arriv
vigo45 said:
That is because you have turned on the Ambien screen. But I have problems with the proximity sensor and too much time the apps stoped and some things like that
Sent from my Mi A1 using Tapatalk
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Click to collapse
you are right, esp if you try to open within a few second upon whatsapp message arrives (through fingerprint), the screen becomes unresponsive but phone works on background. Happened quite a few times now, somehow I would find approx. where could be the restart button and press for restart, quite strange, don't know what to do?!!!
I experience this issue only once (when I tried enabling Ambient display). With Ambient display off, I didn't have a single freeze or app crash. I reboot phone every few days due to updated Magisk/Xposed modules, maybe it helps a bit..?
Since the November update I am also getting freezes and some lag, which is very disappointing. So you are saying that if I turn of ambient display it will take care of the random freezing?
Cheers