Hello, earlier today i felt the device was very warm, i tried to switch it on but it dint respond, even to a reset. when i plugged it into the wall charger all i get is the right hand LED glowing red.
HELP!!!!!!!!!!! how do i hard reset it or get it to work again!!!!!!
i would call in orange care, but im out of the country and i really need the pda functionality!!!!
Unlucky. The 'red' light on most HTC devices indicates a serious power problem, usually it means that the battery is dead (as opposed to simply having run out of charge) or very close to death. You can probably get it working again with a new battery, if the incident hasn't damaged any other components.
i had this with my JJ after I accidently let the battery run down, I plugged it in and led went red and unit would not power on, left it plugged in started scanning the manual and web about a red led, 30 mins later, JJ just switched on and all fine.
It's worth a go and ive not had problem since
i dont think that was the case...
i have a feeling it might have been a short or something, because the unit was SERIOUSLY hot.....
nothing i did worked....until............
final time before giving up, the light was still red etc.
i figured what the heck, either way its dead and im going to get a replacement.
i then gave it fairly hard thump
the red light disappeared. i thought to myself, oh crap, i've really killed it.
then i reset it............. IT BOOTED UP!!!!!!!!!!!!!!!
and all my info still intact......brilliant.....im still going to try and get a replacement when i get back, but thank goodness.
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
afhstingray said:
and here i was thinking the last computer to respond to physical violence was the old 486'es hehehehehe
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Actually, it's called percussive maintenance, "the fine art of whacking a machine till it works"
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
I would recommend not using the machine too much until you can get a replacement battery if I were you. Lithium batteries will get very very hot (in some cases expand and ignite) if they are dis-charged too far. Most equipment which uses lithium technologies will have a voltage cut-off on the power input. As each cell is a nominal 3.3V-3.6V, this is often at around 3V in order to not discharge the battery too far. I would have hoped that this was a HARDWARE function rather than software. However with what you have described, if the voltage cutout was somehow disabled, then this could explain the problems.
Of the units that I have seen in the past like this, the red LED would describe the battery voltage being too low to safely power the unit (i.e. battery be dead). Generally a couple of minutes charge will bring it up to a safe working value. However, after 30 minutes this certainly should have been enough. On one of my motorola units, the battery has expanded a couple of millimeters as it starts to dissociate. It may be worth you checking to see whether the battery in your universal has distorted in any way.
Hmm the red light comes on mine all the time.
It just means the battery is low and the unit is charging. .
It should turn green when the battery is at or near optimum charge.
no....thats not the red, charging is orangy when i say red i mean PROPER red. battery is not distorted, and to the best of my knowledge the unit had a good charge, im pretty sure it must have been some kind of hardware short, and am going to call orange as soon as im back in the country.
dosent explain though why when i whacked it it started working again. the whack instantly made the light go out :wink:
i did a battery rundown test as soon as i got the unit, and posted the results on the forum, if the cut off was not working, i would have ended up with a red light then.
i dont have the manual with me now, but is there any documentation on the red light?
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Found this site which had an online manual:
http://www.rich-michael.com/pdf/User Manuals/050802_Universal_Generic_Manual_English_CDL.pdf
What does the phone say in the Power Tab?
A really useful extract:
13 Notification LED Bi-color LED on the right side: Green and Orange
for GSM/WCDMA standby, SMS message, GSM/
WCDMA network status, notification, battery charging
status.
Bi-color LED on the left side: Blue andGreen for
Bluetooth system notification of powered-up and
ready to transmit radio frequency signal, and Wi-Fi
status.
Couldn't find anything else on the LEDs
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
JOEJOETHEJOEY said:
Sorry to drag up this old post.
My friend dropped my phone (Orange SPV C500) a few days ago on to a tiled floor. The phone didn't appear to be broken or faulty at all at the time. I even managed to use TomTom navigator to go to the airport, but for some reason when I looked at it before I went to sleep, the phone was off. I assumed the battery had gone (even though it should have lasted at least another day). I tried to plug in the mains charger, but the LED showed a red light. I left it plugged in while I slept, but it was the same in the morning. The phone won't power on at all. I've read that this normally happens on a flat battery, but I am pretty sure it still had juice for another day.
I brought a new battery, but to no avail, the phone still shows the red light when plugged into the mains. No light at all when plugged via USB to my computer. The phone won't power on at all.
It must have broke something when it was dropped. But I'm confused as to why it took a few hours to take any effect.
I also notice that even without the battery in the phone, the LED will still light up as red when plugged in to the mains.
I've tried whacking the phone now, but nothing. Anyone have any idea whether it can be fixed?
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this is damn scary! Every day more people add on to the "my univ's gone dead after a small drop" community :?
When my univ was brand new, a friend of mine dropped it from a coffee bar table 3 feet high, and i still heave a sigh! Cant believe nothing happened...!
But one thing i guess we all know, its a "drop" away to kiss our device good bye :roll:
hope you get it back up and running m8! look around the forums, there are lots of breakdown-solutions threads...
cheers,
San
nice work afhstingray
do you think it was a baterry problem.
i have often used my battery till tit just ran out, from what i read in the post it seems to be a bad practice. anyway to turn off the phone
i doubt it was a battery problem as i've been using it until now without problems. (i didnt get a replacement as soon as i got back cos im waiting for this unit to get a bit scruffy before i get it replaced)
i had this once on my c500 as well, but taking out the battery for an hour did the trick. so i dont think the problem is related.
i've dropped my universal quite a few times already and im happy to say other than a few annoying dings on the metal plate with the orange logo, its working fine. and 2 of the drops were pretty bad ones too, i thought for sure the screen would die or crack. guess i got lucky and it hit the floor at an angle not too critical
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
ViaraiX said:
total stab in the dark but maybe a broken connection on charging circuit? that could be why phone was ok then battery died and its now unable to charge?
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wouldnt it have worked if it was plugged into the AC then?
Well my Exec was dropped onto concrete at the petrol station whilst I was trying to sort out TomTom and fill up my Yamaha R6 bike at the same time :roll:
No problems, just a couple of case marks.
I guess multitasking should be left to the ladies and computers :lol:
steverae said:
hehe, i'm an IT technician and it's the first thing i try, especially with Printers.....
They don't teach you that on MSCA courses.....
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Click to collapse
Also explains why Servers are built so solidly.
When you are trying to recover a server at 2am in the morning they need to stand up to all but a sledgehammer :twisted:
Hi everyone,
a friend of mine's Nexus 4 has this strange behavior.
It went into water for about 1 second: unfortunately, she was working far from home and needed to keep the phone on for working reasons, I know and told her that the best would have been to switch it off and put in a bag of rice.
In any case, after few minutes where she was not able to listen to the people speaking, and the same on the other side (she was not listened), she kept the phone in a pocket and under the sun, and suddenly everything went fine: probably some water in the audio jack made the phone think the earplugs were plugged, and then this was fixed.
In the rest of the day everything was working, and we thought that, thanks to the hot day and the phone under the sun, the humidity has dried up.
At night when she came back home, she switched the phone off and put in the rice for the night.
The day after, she tried to switch the phone on, and nothing happend.
Screen black, no signals.
After reading something on the internet, she plugged the charger, and kept power+volume down buttons pushed: after some time, the red light appears, just one fast blink and then dark again.
So, we ordered a replacement battery (I have already substituted a Nexus 4 battery of another friend of mine), which arrived yesterday. I proceeded with the substitution, everything went fine (and I noticed that the internal water detectors are still perfect white, only the one in the sim tray is pink), but when I plugged the usb charger, again nothing happened. This time, holding power+volume down made the red light appear and stay solid, no blinking, no disappearing, until I unplug the phone, at that moment it disappears.
I let her charge the phone for the whole night, but still the same issue this morning.
What can the problem be?
It sounds strange to me that at first the phone worked and then it stopped at the first switch off (and I think that she powered off and on the phone right after the incident, and was still working) :-\
And I'm not able to understand the red light behavior...can someone help please?
Many many thanks :-[
Replaced the LCD full screen assembly on my LG G2, all went smooth following a YT video couldn't really have gone wrong,
Switched phone on and battery displayed 0% for several minutes, eventually getting to 2% when I turned it on, all was still OK, however it dropped to 0% within a few minutes even while still plugged in,
Then it was completely dead, no charge light and couldn't turn on,
Removed all of the components again from inside of phone and rechecked all of the connections, again all OK, this time it cam on again!! 0% charging, so I left it charging waiting as long as poss, 45% it was at when I checked but left it while I was sleeping,
Woke up this morning to phone completely dead, cant power on and no charge light showing
Am I wasting my time buying a new battery? could this be another component? LCD?
Appreciate any help,
Thanks
Lee
have now disassembled and re-assembled a further twice and now it does not power on at all
no red flashing light and nothing on display
I've got a similar problem. Did you find out anything? Bought a replacement screen from ebay, and was really confident I could do this, since I earlier replaced the usb charging port with no issues. Of course the battery was discharged completely before this, but I charged the phone and it worked a week ago (which resulted in an annoying alarm that I was unable to shut off because of the broken screen). So after replacing the screen, I plugged it in and turned it on before putting on the back cover. At first it vibrated and I could see the backlight turning on. Then I could see the red led, and thought it was charging, but then the led started to cycle between different colors. I was not able to get a picture on the screen. I then plugged it out and put on the back cover, in case that was needed (didn't seem so from the yt video I used). After that, nothing. Not even a LED. And the phone didn't get any hot like it does when charging/working. It did somewhat get a bit hot the first time.
My first suspect was the battery. It did take some wiggling and force/heat to remove it‚ and it did kind of bend at the edges, but not very much. Any ideas?
SO Sunday morning I wake up and my phone has been on charge all night, its 100%, I unplug the phone and about 10 minutes later its very hot and at around 60% battery. So to stop this I go to turn it off and start seeing these red "bubbles" under the screen like water but its the LEDs turning red. I have never dropped the phone or put it under water. Its a hot day as it is and about 5 hours later I turn the phone back on and its fine for around 15 minutes watching youtube videos, it then starts flashing black, like the whole screen shuts off for half a second and comes back, still sound playing, about 5 minutes later the phone starts glitching out and the pixels on the right hand side start turning red (no link) like so. Then the phone starts jumping between that and this ( no link ) which happened for around a minute and since then the phone screen is just black and doesnt display anything but the phone is still active and had feedback on the screen such as touch vibrations. Really want to know whats happened and why if anyone can help
Probably a hardware defect that will be covered under warranty. But possibly a software problem that's causing the cpu and gpu to run really hot. You can try booting into safe mode to see if that makes a difference:
Shut the phone off and let it cool down.
Boot into safe mode: https://www.google.com/search?q=gal...rome..69i57.3932j0j7&sourceid=chrome&ie=UTF-8
Use the phone for a while, and see if the problem reoccurs. (Your 3rd party apps will be disabled, so you won't be able to use them, but you can do other things.)
If this seems to solve the problem, delete any recently installed apps, or factory reset the phone, and see if the problem stays resolved. If so, add your apps back in a few at a time, so if the problem reoccurs you'll have an idea what caused it.
If none of this solves the issue, it's a hardware problem.
My wife had EXACT same problem. Backup everything while you can as my wife's phone died few hours later. (no display at ALL - digitizer was working fine though - so could shut down, etc). Symptom also was that when you reboot, it will display the boot up screen just fine, but as soon as all white screen was able to display, display will just die, etc. Pressing power button repeatedly would eventually turn on the screen but color would be off and simmering, etc.
I've have had the phone for 2 years and it had been working fine until last summer, where I had accidentally left it in my trunks pocket when I went out swimming, It had to be underwater for like 10 minutes or so before I realized it, thankfully, we were on holiday in Turkey at the time so I could leave the phone (without a lid or battery) on the balcony for days to dry. And eventually, it worked! But that came with a few issues.
1. The phone would shut off randomly.
2. Had to charge the phone to power it on.
3. The camera had a few dark spots where water got in.
4. When the phone was powered off it would constantly start beeping, the same beep you hear when I power it on.
5. Speakers are weak.
Nowadays, I am pretty sure all the water is out of the phone, and I am only having these issues now.
1. The camera had dark spots.
2. Speakers are weak.
But yesterday, things were getting weird, when I closed the phone (close the phone, not power it off), and I try to open it again, it would not open and would randomly make a beep sound, then the buttons on the bottom would light up, the only thing I can do to make it normal was removing the battery, when I did that I tried putting the battery back in, and it is back to making those beeping sounds I mentioned on point 4. So I tried charging the phone to power it on, and it still didn't do anything! I found the only way to power the phone on was charging it without the battery then waiting like an hour for the 'charging' sign to come up allowing me to power the phone and insert the battery back in. But it still won't open when the phone is closed (again, closed, not powered off).
What should I do?
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
西村大一 said:
Water got in. Deep. And the fact that it was not disassembled and let to dry made it worse. Water could have still been inside. And the fact that you still used it didn't help either. Time for a new device.
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The thing is, everything works, It's just the hard procedure of powering it on. But yeah, I might as well leave it on forever with certain apps until its time is up. FPBP to you sir.
You could certainly replace the speakers and camera, but I for one have no idea what the heck is happening with the weird sleep issue (yes, closing the phone=putting your pc into sleep or hibernate). I say it could be a power button failure, but if you could order a new frame off of ebay and replace it, see if the issue is still here. And that's not a beep, that's a tune you hear when the phone powers on. Or the vibration? Please clarify.