S7edge restarting - Samsung Galaxy S7 Edge Questions and Answers

Hi
my S7edge restart a lot I have made a logcat for it but I cant analyse it.
could any one please help me to findout the reason of restarting.
the attached logcat taken after restarting

Hi, now the device get in freeze and not responding just the blue light on top blinking and not responding even to the methods of recovery mode of pushing power and volume up or down and all other possibilities

No answer !!!!!!!!!!

remove sd card if you have it.
tried factory reset?

digitall1982 said:
remove sd card if you have it.
tried factory reset?
Click to expand...
Click to collapse
both SIm card and SD card are removed and the device with black screen and not respond to bushing power button and volume up or down
any advice ??

gagawy said:
both SIm card and SD card are removed and the device with black screen and not respond to bushing power button and volume up or down
any advice ??
Click to expand...
Click to collapse
if you did factory reset and problem is still there, there is probably hardware fault, go to repair shop

hi
i have this issue since this morning. maybe 3 or 4 freezes.
do you use edge screen features? i have enabled them yesterday and today have this problem. i think that could be a reason.
to fast restart your phone you have to hold down + home + power buttons and then click down button for reset.

​
ter4bite said:
hi
i have this issue since this morning. maybe 3 or 4 freezes.
do you use edge screen features? i have enabled them yesterday and today have this problem. i think that could be a reason.
to fast restart your phone you have to hold down + home + power buttons and then click down button for reset.
Click to expand...
Click to collapse
No Im not using the edge screen and this method not work to restart the pbone even if I hold it to hours it can be restarted only when battery drained and the blue light stops linking which mean battery drained then I pluged it to charger then I can press power button and start it.

Wait for the battery to get fully discharged and then again charge it. It will start again. I am facing the same problem since some days and didnt get any solution for it. Does your phone heat up too?

Related

Wizard not turning on. Doesn't boot.

Hello, a while back I posted a charging problem, which turned out to be the Mini-USB and Wall Charger was bent, and before that, the Mini USB outlet in the phone broke entirely. Well, another problem has arisen, as finally got a new charger yesterday, and worked perfectly. So, I shut it off, and left it to charge overnight. Now, the problem? All of a sudden, it refuses to boot. Held down the power button for 5 seconds, 20 seconds, and a full minute. Nothing. Any suggestions?
~Infinity
nothing AT ALL? or the screen turns on and gets stuck?
if nothing at all happens, try the battery jump start method
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
I suggest a hard reset......
BASSMANBOB said:
I suggest a hard reset......
Click to expand...
Click to collapse
....................And how can I hard reset when it doesn't boot, and whenever it does, crashes during it?
Anyone that's here help?
I'm currently having the same problem with mine. Hard resetting didn't work for me but you may as well try it.
If you can get it to start booting for just a few seconds you can hard reset it without loading the operating system. As soon as you get it to turn on, hold down the Wifi and Voice command buttons (one's on the left, one on the right). After holding those down, press the soft reset button (the little button on the right that you can press with your stylus) very quickly and release it. If you hold the soft reset button too long, it will perform a regular soft reset and you'll have to start over, so do that quickly.
A black screen should come up and tell you to press your send button to hard reset your phone.
I have similar problem,It's turn on to the logo that's always shown when boot and then it show the logo till it discharged.I tried hard reset,but it's still the same,i post 2 topic's in this website and no one help me
i too am facing the same problem, i was able to start it a few times but it crashed after a few seconds each time. i m gonna charge it all night and see if it starts. right now all i m getting is the red led. i really hope someone finds a solution soon.
With me it was my battery that caused the problem. Try it with the battery of another wizard. Succes, Rietje
ok so i charged it for more than 12 hours and my wizadr still didnt start.
I then got a NEW BATTERY and my wizard turned on within the very moment i pressed the power button.
So any one who is facing a similar problem should try a new battery.
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Infinity M said:
Well, after constant trying at starting the phone, I managed to have it boot after hours. What happened? During the boot,where it displays Windows Mobile 6, a line appeared, and the phone darkened, and then crashed.
What the hell.
Click to expand...
Click to collapse
faced a similar problem a while back. i replaced the battery and the phone was back to normal
someoneee said:
Yea,this is a second time when i have this problem.I both A new battery,BUT IT STILL THE SAME!!!
First time when i both a new battery it was working fine,but now the battery won't help
Click to expand...
Click to collapse
try a battery frm a friends phone. u ll be sure that the battery u r using works fine. if ur phone still doesnt work then u need to have it checked.
i have same problem,,and i use T-Mobile MDA Vario
is it just battery problem or not?and if the PDA inactive it can still charge or not?
and i usually use blackberry charger to charge my PDA,is it ok?and is there any possibility my PDA can't work again?i hope not
pls help me..
Well for starters, charging your phone overnight will probably damage the battery over time. It's only the newer phones and batteries that are able to withstand extended overcharging times without serious damage to the battery. With older phones including the K-JAM/MDA Vario, the battery is meant to be charged till its full, and no more. If you overcharge it, you run the risk of damaging your battery and possibly the phone too.
If a new battery hasn't fixed your problem, the problem lies in your phone's mainboard.
Try charging your phone from a USB port on a computer to see if anything happens.

[Q] I9500 stuck in reboot loop, can't even do a hard reset

Hi guys,
i was just using my I9500, and out of nowhere it just turned off and keeps on turning off the screen then lighting up to the galaxy logo then off again
tried to hard reset the phone (vol up, home and power) and to enter download mode (it does enter download mode for just a sec then restarts again.
when i connect the charger it keeps on displaying the empty battery pic and tries to stuck again and repeat (starting from the empty battery image), although its at least 30% charged
help guys .. thanks in advance
Have you tried removing battery?
Sent from my GT-I9505 using XDA Free mobile app
Oh my this problem seems to be very popular. Anyway, it's happened to me before. Leave the battery out for like a day or two and then try it again.
@myawan
Yea, but just as soon as I insert it again it starts on its own and keeps doing this loop
 @MacSual
a day or two ! I already left it for a few hours it didn't change a thing !
You have a faulty power button, a damaged battery or some other hardware damage. My guess would be number 1 or 2.
Lennyz1988 said:
You have a faulty power button, a damaged battery or some other hardware damage. My guess would be number 1 or 2.
Click to expand...
Click to collapse
I was guessing number 1 too, but have no experience with the hardware what so ever :S, I guess I'm taking it to a shop tonight I guess :S

[q] i need help urgent my samsung galaxy s4 overheated

does anyone here encountered this kind of problem and fix it?
last night i turn off my phone and charge it. after an hour i notice that its very hot. in sim card tray area and in memory card tray area. even the front screen suffer from that over heating but the battery didn't heat at all. the first time i try to turn on the device the samsung logo appears but immediately shutdown. then i let the phone cooldown for 4-5 hrs thinking the problem will be fixed. but after i try to turn the phone again nothing really happening. no vibration, no samsung logo nothing at all. and when i try to charge again it via pc and via power plug it's not charging and after 2-3 minutes the my phone is starting to become extremely hot again.
i already tried to press and hold volume down + menu button + power button
volume up + menu button + power button
holding all buttons + power button
removing battery and hold power button for 1 min and put it back again and power button
all that nothings happen.
can anybody here thell whats the problem of my samsung galaxy s4 i9505? i will be extremely grateful for your help. thankyou
blackscreenofdeath43423 said:
does anyone here encountered this kind of problem and fix it?
last night i turn off my phone and charge it. after an hour i notice that its very hot. in sim card tray area and in memory card tray area. even the front screen suffer from that over heating but the battery didn't heat at all. the first time i try to turn on the device the samsung logo appears but immediately shutdown. then i let the phone cooldown for 4-5 hrs thinking the problem will be fixed. but after i try to turn the phone again nothing really happening. no vibration, no samsung logo nothing at all. and when i try to charge again it via pc and via power plug it's not charging and after 2-3 minutes the my phone is starting to become extremely hot again.
i already tried to press and hold volume down + menu button + power button
volume up + menu button + power button
holding all buttons + power button
removing battery and hold power button for 1 min and put it back again and power button
all that nothings happen.
can anybody here thell whats the problem of my samsung galaxy s4 i9505? i will be extremely grateful for your help. thankyou
Click to expand...
Click to collapse
Did you used Original Samsung charger? if not that might be the problem.
Your phone is probably damaged internally since you said it overheated.
Go to your nearest samsung store or carrier and ask there. hope your warranty isnt voided yet.
Good luck.
i borrow charger and im not sure if its original or not. im not sure if this still has warranty.
what might be the problem? how much will i pay if they fix my phone?
blackscreenofdeath43423 said:
i borrow charger and im not sure if its original or not. im not sure if this still has warranty.
what might be the problem? how much will i pay if they fix my phone?
Click to expand...
Click to collapse
depends on samsung maybe its for free.
The charger isnt compatible with your device and maybe it overcharged and overheated the device.

Is my phone done for? (Cant bot/charge/enter download mode/no response)

So few days ago my phone suddenly turned off and kept rebotting itself (It would reach the samsung galaxy logo and then turn off). I thought it was a battery issue so I removed it for 30mins and tried again, worked fine for an hour then problem started again. I left it over night to charge in the wall socket incase.
Same issue next morning and no solution.
I replaced the battery with a friends and the same issue happened on my phone (i used my battery on his and it works fine on his) so I removed the issue of battery itself.
That evening the phone then just stopped responding at all. It would not respond to pressing the power button (no load, no vibration).
Tried entering download mode using vol down + home + power. Nothing. (So cant use Odin)
Tried entering recovery mode using vol up + power. Nothing
Tried hard reset using vol up + power + home. Nothing.
(All the steps I used a fully charged battery from another s4 phone and removed/re-entered before trying again)
So I check online and notice some people having issues with power button, but even if that is the case - wouldn't my phone still charge? I dont even get the battery chargning icon on the screen when plugged in either PC or wall socket.
I opened it up and changed the motherboard with another samsung s4 and my original problem mobo still does not load on the new s4. (My new mobo worked on the old device though).
The ONLY response I got was when I used my original mobo on new s4 device and plugged it into PC, it popped connect and then disconnect sound and thats it (doesnt recognize usb port).
What are my options apart from getting another motherboard or going to a shop for a JTAG repair? I was contemplating just removing the power button and seeing if that helps in getting a charge response lol
Well your power button is broken for sure. Replace it and then test it.
Lennyz1988 said:
Well your power button is broken for sure. Replace it and then test it.
Click to expand...
Click to collapse
Wouldn't the phone still recognize charging even if the power button is faulty?
penguness said:
Wouldn't the phone still recognize charging even if the power button is faulty?
Click to expand...
Click to collapse
It always takes a few seconds before it starts to charge. So maybe the device reboots before reaching the charging phase. I'm guessing though. But since your problems started with power button issues it would be the logic place to start.
The part only costs a few dollars.
Well I'm exactly in the same situation as you, since this morning on a i9505 running JFLTPE-GPE 5.0 ROM. The screen appears for 1 second or 2 (Samsung logo) then it powers off . I need to remove the battery to try something else.
Same behaviour, even for recovery mode, so Odin is not an option.
I thought that changing some kernel settings have caused that, but as I just put them back to default values, it should not happen.
I didn't have some power button issues, it was just powered off at my wake up this morning. In your case, does your phone vibrate and power up instantly when you put the battery ? That's the case for me, but it should not be the normal.
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Calicodesiles said:
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Click to expand...
Click to collapse
Yeah, that happened before (automatically powering up, vibrating, going to samsung logo and then shutting down and doing it again until I removed battery - putting the battery back in with start it up without pressing the power button).
When it was in that phase, the one thing that did work was doing a soft reset (home+power+down vol, and then holding just power) - however that only worked for like an hour before it went back to the restart phase.
However now it doesn't respond to anything at all. (Any kind of response I got was when I put that mobo in another s4 and plugged in usb, which just gave a connected/disconnect sound on w7, no life on the phone itself).
Be very careful as to what you do, I suggest you do NOT leave the battery on it and charge it (which was the last thing I did before it went unresponsive) - my guess is phone went haywire trying to turn on/off continously.

Dead Nexus 6P

so, i was using my 6P today and it froze for 5/6 seconds and then turned itself off after that i couldn't turn on the phone or enter recovery menu . It also didn't charge when i plugged it into charger also plugging to the pc did nothing. So it was completely unresponsive. then i pressed the power button for 20/30 seconds and it started but again froze during boot animation and again turned off to the previous unresponsive state. I tried this long power button press 3/4 times and finally got it to turn on but it again froze and turned off on the lock screen. Then got into boot loader menu while it was frozen by power + vol down button and flashed stock 8.1 firmware. But it still freezes at boot animation and turns off. Anyone has any idea what i should do?
@RØ35 try a new battery how old is that one your using?
Exodusche said:
@RØ35 try a new battery how old is that one your using?
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Click to collapse
Hey thanks for replying. I thought of battery problem. But the battery was working just fine until the first freeze this morning so i'm not sure this is battery problem. BTW my battery is almost 2 and a 1/2 year old.
Do you think this could be the BLOD isuue?
RØ35 said:
Hey thanks for replying. I thought of battery problem. But the battery was working just fine until the first freeze this morning so i'm not sure this is battery problem. BTW my battery is almost 2 and a 1/2 year old.
Do you think this could be the BLOD isuue?
Click to expand...
Click to collapse
Dude that's old average life span is 2 years. Imagine your charging your battery alot now. Carry around one of those power banks? ??
RØ35 said:
so, i was using my 6P today and it froze for 5/6 seconds and then turned itself off after that i couldn't turn on the phone or enter recovery menu . It also didn't charge when i plugged it into charger also plugging to the pc did nothing. So it was completely unresponsive. then i pressed the power button for 20/30 seconds and it started but again froze during boot animation and again turned off to the previous unresponsive state. I tried this long power button press 3/4 times and finally got it to turn on but it again froze and turned off on the lock screen. Then got into boot loader menu while it was frozen by power + vol down button and flashed stock 8.1 firmware. But it still freezes at boot animation and turns off. Anyone has any idea what i should do?
Click to expand...
Click to collapse
Hi I am also having same problem I have learned that it's a known if you with this phone it started when they went to Android 7 Google and Hauwei have both been no help Google says to contact Hauwei and they say you have to send it in if they approve it first you need to send photos of all sides and if still in excellent condition they my approve it to be repaired at a cost of just under 150.00 you will need to pay first then they will email a mailer lable you need to clear all passwords and send it in a sturdy box good luck I haven't done it yet my self to get all info you need to contact them by phone

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