Related
Ok everyone I am having a major problem with my N7. This morning I noticed it was out of power so plugged i tin like normal, then I went to turn it on got the Google logo then it went to the Nexus logo. And it kept cycling through the nexus logo for hours and will not turn off. Whenever I try to turn it off it just restarts from the beginning. Now I didn't buy my tablet from the play store so I would have to go through Asus for a warranty replacement. Has this happened to anyone else in the past?
Some info. Stock, unrooted, locked bootloader, stock 4.2
Well this never happened to me before. Did you try removing the battery?
Well, to start, unplug your N7 from the power source and hold the power button down for about 15 seconds, this should force it off. From there, turn it back on and let us know what happens.
kitsunisan said:
Well, to start, unplug your N7 from the power source and hold the power button down for about 15 seconds, this should force it off. From there, turn it back on and let us know what happens.
Click to expand...
Click to collapse
Tried that, when i hold down the power button to turn it off it turns off then it turns itself back on and goes back ot where we have started. Also it has been unplugged now im waiting for the battery to die
Dark lord me said:
Tried that, when i hold down the power button to turn it off it turns off then it turns itself back on and goes back ot where we have started. Also it has been unplugged now im waiting for the battery to die
Click to expand...
Click to collapse
I don't see that you have tried holding down the power and the volume down. This should get you a hard reset.
Here is a short topic where a power and vol down worked for someone where a straight power down did not:
http://rootzwiki.com/topic/30101-reboot-tip/
it's the last post (#6)
Rather than trying to run the battery down, which is not all the way down when it shuts off and would take a long time to discharge just sitting there, you could pull the battery if you feel comfortable opening the case. It's not glued or anything and the battery has a ribbon connector.
So its in a boot loop? Reflash the image with Mskips toolkit option 9 after booting into fast boot mode. If that isn't the problem then do a warranty return. Not sure why you're stuck in a loop.
Sent from my Nexus 7 using xda premium
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴
I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
epicbearman said:
I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
andyabc said:
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
Click to expand...
Click to collapse
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
epicbearman said:
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
Click to expand...
Click to collapse
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
andyabc said:
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
Click to expand...
Click to collapse
Well, yes the tablet was getting overheated after a long session of hd videos, or games, but that use to happen all the times.
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into fastboot. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
You just need to press power and volume down to enter the bootloader.
Sent from my Nexus 4
---------- Post added at 11:35 PM ---------- Previous post was at 11:34 PM ----------
epicbearman said:
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
Click to expand...
Click to collapse
Try press and holding the power button for around 10 seconds and then try powering it up again.
Sent from my Nexus 4
Are you using the charger/cable that came with your device?
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Thank you all.
epicbearman said:
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Click to expand...
Click to collapse
I've had my Nexus 10 for less than a week, and this morning I encountered this problem. I was working on setting up syncing through an app called FolderSync and SugarSync. Syncing of one of the folders seemed to go into a loop. The device locked up completely a couple times. I got the process running again and left it running while I went for a workout. When I came back no way could I get it turned on.
I had tried all the things suggested here before checking here for help. I'll try your "solution" of leaving the device on charge overnight. If I can't get it going tomorrow morning I'll return it to Staples, where I bought it.
I have an iPad and have never encountered anything even close to these problems. Bought the Nexus 10 specifically to run the Vim Touch app for Android. The only Vim app for the iPad is horribly crippled.
Sounds like this thread pretty much exhausted the possibilities by the time epicbearman discovered his "solution," but if by chance anyone has any further suggestions I would be grateful.
Thanks,
Eric Weir
I had the exact problem as the OP and none of my chargers worked. I then googled and found someone that said to try to charge via their PC USB instead of the wall charger. I left it plugged into the USB for a couple of hours and the charge went to 4% ( so it must have been very dead ) and all is well.
I charged it via the usb charger, and connected it to my pc overnight. Try doing that.
Take off the back and disconnect the battery and reconnect it
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
IRX120 said:
Take off the back and disconnect the battery and reconnect it
Click to expand...
Click to collapse
Thanks. If I'd gotten this in time, I suspect it would've worked. But when I couldn't get it started after trying everything else and leaving it on charge overnight, I returned it to Staples.
Will order a Nexus 7 from Google. If I can get Vim Touch running successfully---my reason for wanting an Android tablet---and I find the screen to small for heavy writing---I want to get by with a soft keyboard---I'll order another 10 and give the 7 to my daughter.
Thanks again,
Eric Weir
I was running this custom rom beautifully fine for over a year now since I got my phone.
Recently I've had so many problems. My phone just randomly shutdowns down and it's very hard to get it to boot up again. If i hold down the power nothing happens or I just get 1 vibration. Taking the battery in and out doesn't do anything. I left it for 5 minutes out and put battery back in it just vibrates a little (samsung logo apepars for a second) and nothing happens, even when I hold power button. Can't get into download mode either.
I tried 2 different batteries too.
Really not sure what to do. I tried a factory reset a whilst back and i thought everything was okay but now it just won't even boot up.
Whenevr it does decide to turn on it just dies after a random period of time.
thrutheeyes said:
I was running this custom rom beautifully fine for over a year now since I got my phone.
Recently I've had so many problems. My phone just randomly shutdowns down and it's very hard to get it to boot up again. If i hold down the power nothing happens or I just get 1 vibration. Taking the battery in and out doesn't do anything. I left it for 5 minutes out and put battery back in it just vibrates a little (samsung logo apepars for a second) and nothing happens, even when I hold power button. Can't get into download mode either.
I tried 2 different batteries too.
Really not sure what to do. I tried a factory reset a whilst back and i thought everything was okay but now it just won't even boot up.
Whenevr it does decide to turn on it just dies after a random period of time.
Click to expand...
Click to collapse
Hi mate ,
There have been some issues with the power button , check it and see if is working ok , try to cleaned with some contact cleaner ( no battery, watch out the screen) of have it check in a service shop ...should be cheap
thrutheeyes said:
I was running this custom rom beautifully fine for over a year now since I got my phone.
Recently I've had so many problems. My phone just randomly shutdowns down and it's very hard to get it to boot up again. If i hold down the power nothing happens or I just get 1 vibration. Taking the battery in and out doesn't do anything. I left it for 5 minutes out and put battery back in it just vibrates a little (samsung logo apepars for a second) and nothing happens, even when I hold power button. Can't get into download mode either.
I tried 2 different batteries too.
Really not sure what to do. I tried a factory reset a whilst back and i thought everything was okay but now it just won't even boot up.
Whenevr it does decide to turn on it just dies after a random period of time.
Click to expand...
Click to collapse
emm.. your description is confusing a bit... does your phone boots, or not?
If not, call the Samsung service centre (if I'm right, one is in Milton Keynes even, if not, there is another one in Derby).
If it does: try factory wipe and pure stock reflash.
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok??
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok[emoji2][emoji39]
Click to expand...
Click to collapse
Yes i also tried this but this method also did not work.
Sent from my iPhone using Tapatalk
eekreek said:
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
Click to expand...
Click to collapse
I did both method with charger and without charger but nothing is happening any other solution.
Sent from my iPhone using Tapatalk
Mine does this all the time if I let it die you gotta have the oem charger if I recall correctly wish I could find the post about it I wanna say with oem charger you hold vol up or down try either while you plug it in and if you get the charging graphic you wanna then leave it charging for a while then retry the power button it's stuck in some sort of Sahara type mode from what I could see when that happens...let us have a bit more detail when it's plugged in do you see the charging graphics at all? If not and only seeing the LED light I'd bet it's in the mode others have mentioned here if you do then I am not certain but other times I had same prob just left it on charge for couple hours then it finally booted.
Sent from my Moto G4 using Tapatalk
I think your phone is bricked
siddhesh9146 said:
I think your phone is bricked
Click to expand...
Click to collapse
Please read the linked thread .
KinslayerDeth said:
Please read the linked thread .
Click to expand...
Click to collapse
What linked thread are you referring to?
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Click to expand...
Click to collapse
You must have hard Bricked your device happened to me once . See this video on YouTube -
Or refer to the ultimate hard bricking guide - https://forum.xda-developers.com/mo...4-plus-hardbrick-solved-guide-t3657761/page29
Hope this helps you
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
RishabhZR said:
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
Click to expand...
Click to collapse
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
echo92 said:
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
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Click to collapse
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
RishabhZR said:
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
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Click to collapse
Update on situation:
Even before I could try anything the phone battery died due to hanging and restarting and again the same thing, the phone is not at all booting up. I've tried the key combinations still it's not working.
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
@ sanjay sahu said:
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
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Sorry for late reply, I did tried it and also tried to replace the battery but it didn't boot up. So I took my phone to Service Centre where they kept the phone for 2 days and returned the phone saying that the problem is with the motherboard and it has to be replaced.
Hi,
I have a problem with my G4+.
The screen looks black even when turned on however when I shine a torch on the screen I can vaguely see the graphics but not enough to do anything with the phone.
My son suggests a problem with the back light. Is this a known fault and can it be fixed or is it a case of a new phone.
Thanks for any suggestions,
Martin
i got solution
the problem is a flex, it is the one that contains the camera's flash, that flex has a small resistance, when it dies the phone stops charging, your phone is not briqueado just does not charge. replace that flex and the phone charging again
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok
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I am facing similar issue with G4 plus. phone's battery was low to about 13%, and was heating up in charging, so i thought to switch it off for faster charging. but its not booting up back after that. white led near fingerprint sensor keeps blinking when i put it to charge. i read this thread and tried the methods of holding power button, or power+volume up, or power+volume down, or power+volume up+volume down. but nothing works. i did all with and without charging. tried all these last night and this morning as well. meanwhile i left the phone in charge over night, for approx 8 hours. no charging screen, not booting up. now what ??
It's the battery.
Go to your nearby Motorola service center and either get your battery replaced, or ask them to boost your battery (if it works you'll save money.)