[SM-9005] Recover data with dead screen ? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi !
My sister drop her SM-9005 on the ground and the screen turn immediatly to black. The phone can boot, but I clearly can't see anything and can't do anything on it btw. How can I access to the internal storage with any access on the screen ? I don't really know if the touchscreen is working. The phone is root with TWRP and a custom rom.
If you have any idea it will be awesome.

I'd try something like a Micro USB to HDMI
https://images-na.ssl-images-amazon.com/images/I/31HoLPCHu7L._SX425_.jpg

Oh right yes, that's a good idea, I think i'll give a try to this, thanks

Raeigis said:
Hi !
My sister drop her SM-9005 on the ground and the screen turn immediatly to black. The phone can boot, but I clearly can't see anything and can't do anything on it btw. How can I access to the internal storage with any access on the screen ? I don't really know if the touchscreen is working. The phone is root with TWRP and a custom rom.
If you have any idea it will be awesome.
Click to expand...
Click to collapse
Can't you also get an android emulator to mirror your phone so it shows everything on your pc?
Sent from my SM-N900V using XDA Free mobile app

MACHEK said:
Can't you also get an android emulator to mirror your phone so it shows everything on your pc?
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
Hmm I don't think so. I can't have the access on the mobile. I can boot it, but still have a code to enter, and maybe have to install an app for it. But with a black screen... Kinda difficult I think. But if it's possible to do it, can you please explain to me how ?

Raeigis said:
Hmm I don't think so. I can't have the access on the mobile. I can boot it, but still have a code to enter, and maybe have to install an app for it. But with a black screen... Kinda difficult I think. But if it's possible to do it, can you please explain to me how ?
Click to expand...
Click to collapse
Hopefully you have USB debugging on http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
Sent from my SM-N900V using XDA Free mobile app

MACHEK said:
Hopefully you have USB debugging on http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I'm not sure about this point... I'll try and see if it's good.
EDIT : Ok so, i tried, but it didn't work. I'm not in USB debugging. I tried also while booting on TWRP. And something different is happening. I can see the internal storage but I can't copy anything on my laptop desktop. Vysor see also my phone but it can't install the app so... Same point, I can"t see my screen and save anything :/ The touchscreen isn't seems to work too. I'm not sure about this, but I think it's not working.

Related

[Q] Screen is broken but phone works, looking for suggestions on accessing interface?

Looking for a creative solution here. It seems I have a perfectly functioning phone that won't display anything but a short flash of light around the edges of the screen. Capacitive touch works, can feel the haptic feedback. Phone rings, can be answered if you swipe in the right place. Just no display.
I need to send it to Samsung for warranty repair, however I'd like to grab a NAND backup first because they are sure to wipe it. To do that, I need a display! I'm rooted with custom recovery, of course. Can I gain screen control with an app similar to ODIN? If I purchase an MHL to HDMI adapter, will it automatically start showing my screen output on a TV? Is there something else I'm not thinking of?
KatanaMan said:
Looking for a creative solution here. It seems I have a perfectly functioning phone that won't display anything but a short flash of light around the edges of the screen. Capacitive touch works, can feel the haptic feedback. Phone rings, can be answered if you swipe in the right place. Just no display.
I need to send it to Samsung for warranty repair, however I'd like to grab a NAND backup first because they are sure to wipe it. To do that, I need a display! I'm rooted with custom recovery, of course. Can I gain screen control with an app similar to ODIN? If I purchase an MHL to HDMI adapter, will it automatically start showing my screen output on a TV? Is there something else I'm not thinking of?
Click to expand...
Click to collapse
This might be a long shot but you could try to connect the phone to a tv or monitor. I haven't used it yet. I've not had the money to pick of an adapter or whatever you use. I plan on it though. Either way, I'm assuming it should automatically display on your screen, like typical plug and play devices. Either way good luck. I you could try remote applications, but I'm not sure on how you would get them installed without writing it into the application apk.
@droidscreen....think that's wat its called. I was able to help a friend out wen his screen went black...
Sent from my SPH-L720 using xda app-developers app
strive53 said:
@droidscreen....think that's wat its called. I was able to help a friend out wen his screen went black...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
[email protected] was exactly what I was lookin for and did the trick right away! The only pre-requistite was to have USB debugging turned on, but who of us doesn't? I can now see me screen echoed on the PC and will attemt a backup before I send it off to be molested by Samsung warranty repair.
Can't figure out if there's a way to mark your reply as the solution, but I thanked you!
KatanaMan said:
[email protected] was exactly what I was lookin for and did the trick right away! The only pre-requistite was to have USB debugging turned on, but who of us doesn't? I can now see me screen echoed on the PC and will attemt a backup before I send it off to be molested by Samsung warranty repair.
Can't figure out if there's a way to mark your reply as the solution, but I thanked you!
Click to expand...
Click to collapse
Ok, where did you find this jewel of a program?
I can't find it in the play store.
ObrienDave said:
Ok, where did you find this jewel of a program?
I can't find it in the play store.
Click to expand...
Click to collapse
It's not in the play store because you don't install it on your phone. It's a Java app, hopefully the forum will allow me to link it: http://droid-at-screen.ribomation.com/
KatanaMan said:
It's not in the play store because you don't install it on your phone. It's a Java app, hopefully the forum will allow me to link it: http://droid-at-screen.ribomation.com/
Click to expand...
Click to collapse
Well, that explains that
Thanks for the link!

craked s4 want to recover pictures

i craked my s4 badly is in black screen i get all the ringtone notification but i want to recover my picture but i had disable MTP on the phone
i dont have a sd card on the phone every picture is in the phone need help asap thanks in advance
adanbc86 said:
i craked my s4 badly is in black screen i get all the ringtone notification but i want to recover my picture but i had disable MTP on the phone
i dont have a sd card on the phone every picture is in the phone need help asap thanks in advance
Click to expand...
Click to collapse
Have you plugged your phone into a computer to see if it appears as another drive? Mine does, regardless of MTP.
Sent from my SPH-L720 using XDA Premium 4 mobile app

Data recovery

So I broke my S4. Now the screen has a big crack and the display is shot. Once in a while it flickers just enough to see my wallpaper is still set how I had it so I'm assuming everything else is working. My question is how would I copy over the data (contacts, messages, etc) with the screen in this condition? I figure it must be simple and right under my nose since I haven't figured it out yet. I appreciate any help given.
I've tried to do this but am getting nowhere. There's no option I can find that doesn't require the display to work. Not to mention the PIN to get in from lock screen. I don't know. I guess I'm out of luck.
Is it not worth it to you to replace the screen?
I can't afford to and I have an s5 active now that I'm begrudgingly paying $33 a month for.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
Afaik a new screen is your only real option. Maybe someone with more experience can tell you how to adb into the phone without unlocking it but I don't know if you can issue the unlock pin or password with adb. The trick, I would think, would be to get the drives to mount. Maybe if you drop into recovery mode using the button combo there might be a way to adb into the phone. Personally I think your stuck until you get a new screen. I'm assuming you haven't backed up any of your info. Your contacts will transfer over but without a backup you may just have to do without. In the future, I know this doesn't help but I had this happen with a really old htc, try using box. You get 50 Gb of data so there is just plenty of room to keep backups. I use tasker to automatically backup my important stuff to box. I hope you get better help than what I'm giving you.
If you used Kies would need your pin? This won't work I just looked it up.
Perhaps you could try this http://www.amazon.com/gp/aw/d/B009QW3TBK/ref=aw_d_dsc_wireless
HDMI out and USB ports for keyboard and mouse to enter your pin. [emoji41]
You should be able to get into recovery mode and access data via adb from there.
Kids may work as well if u haven't tried that try it first.
Sent from my SGH-I337M using XDA Free mobile app
Wouldn't kies request the unlock PIN? And how would I get into recovery without the display? I appreciate all the help.
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app

Phone not detected at all.

I was messing about with adb fastboot command prompt with my nexus player, and it wasn't recognising it. so i plugged in my nexus 4 and typed fastboot reboot for no reason ( I dont know what I'm doing really) I think thats all i typed. now My phone isnt recognized at all by my computer. I have all the drivers and everything.. It was working a minute ago. I tried reinstalling drivers. but the thing is. when i plug in my phone, nothing even pops up, not even in device manager. i've plugged my phone in to my other computer and it dosnt recognize it either. it used to.. I have no idea what else to do.. Help would be much appreciated! thank you
Try a different usb cable.
Sent from my Nexus 5 using XDA Free mobile app
OathYvne said:
I was messing about with adb fastboot command prompt with my nexus player, and it wasn't recognising it. so i plugged in my nexus 4 and typed fastboot reboot for no reason ( I dont know what I'm doing really) I think thats all i typed. now My phone isnt recognized at all by my computer. I have all the drivers and everything.. It was working a minute ago. I tried reinstalling drivers. but the thing is. when i plug in my phone, nothing even pops up, not even in device manager. i've plugged my phone in to my other computer and it dosnt recognize it either. it used to.. I have no idea what else to do.. Help would be much appreciated! thank you
Click to expand...
Click to collapse
That happend to my device too o searched the Internet for a weak there was no solution for it tried almost every thing
Sent from my C6603 using XDA Free mobile app
Arrowblue said:
That happend to my device too o searched the Internet for a weak there was no solution for it tried almost every thing
Sent from my C6603 using XDA Free mobile app
Click to expand...
Click to collapse
are you kidding me? Fuuuuuuck sakes lol. I'm convinced it something to do with the device, not my computers.. I really dont want to factory reset this ****. I dont even know if thatl help.
OathYvne said:
are you kidding me? Fuuuuuuck sakes lol. I'm convinced it something to do with the device, not my computers.. I really dont want to factory reset this ****. I dont even know if thatl help.
Click to expand...
Click to collapse
i reset my device and bought a new usb cable tried on many computers with windows and linux. There wasent any solution that i could find out.So i returned my device and they offer me new device and i said no and got my money back and Bought another device.

Screen doesn't work anymore! Please Help!

Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.

Categories

Resources