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hi guys can you help,i got the phone last week on a 24 month contract from phones 4 u,had problems with first one had to change over for a replacement,second one worked fine,installed a app called justpics set a picture as wallpaper a message kept coming up saying'force close' so turned phone off, now all i get is the 2 sony ericsson logos then the 2 lights at bottom of handset light up and the screen goes black,ive tryed charging it removing sim card,battery,memory card etc but nothing....if anyone can help i would really appreciate it,eg how to place phone in safe mode/master reset etc thanks guys
do a reinstall of the firmware.
get the SEUS tool from the sony website and do a reflash.
how would i do that? im not very up with phones sorry
Download Sony Ericsson PC companion from Sony Ericsson website, install it and follow simply instructions to re install the firmware,it's very user friendly.
On the phone: Mount the memory card by dragging the status bar on the phone downwards and then tap USB Connected > Mount.
thanks for the advice guys but
Cant do this as screen is black and wont move.
Sounds like software is corrupted. Maybe you ought to try coming back to Phones4U and tell them the problem if the below doesn't work.
Have you tried removing the battery, Micro SD card, and SIM card for a couple mins then reinsert them and power it up again?
You really can't do anything else with a black screen...
scottjordan26 said:
On the phone: Mount the memory card by dragging the status bar on the phone downwards and then tap USB Connected > Mount.
thanks for the advice guys but
Cant do this as screen is black and wont move.
Click to expand...
Click to collapse
Download SE Update Service try it out
run update service OR pc companion.
they both have a repair option where u hold the back button and plug up. sorted!
still nothing i contracted phones 4 u and they have ordered me a new phone so 3 time lucky.....fingers crossed
I would assume from this post that perhaps this program "justpics" may be the culprit. Did the issues you are having start after installing it? Read here as it sounds like the app has been a problem for others as well. Maybe try a factory reset and keep away from this one.
http://forum.xda-developers.com/showthread.php?t=660663
Hi guys
I dropped my phone at work today and cracked the screen. The touch screen is unresponsive. I don't care about the damage to my phone. I just want to save my photos that I have on the phone. Any help would be appreciated. There was another similar thread but I tried that method and it did not work for me. Im a big noob when it comes to phones. Is there anyway I can save my files or no?
Thanks for the help!
The phones not rooted
thezyth said:
Hi guys
I dropped my phone at work today and cracked the screen. The touch screen is unresponsive. I don't care about the damage to my phone. I just want to save my photos that I have on the phone. Any help would be appreciated. There was another similar thread but I tried that method and it did not work for me. Im a big noob when it comes to phones. Is there anyway I can save my files or no?
Thanks for the help!
The phones not rooted
Click to expand...
Click to collapse
Normally all you have to do is connecting your phone to a Windows PC with a USB cable and open Explorer. The phone should show up on the left hand side and once you select it it will show all folders on your phone. Including either DCIM or Pictures folder where you should find your pictures.
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.
Hi !
My sister drop her SM-9005 on the ground and the screen turn immediatly to black. The phone can boot, but I clearly can't see anything and can't do anything on it btw. How can I access to the internal storage with any access on the screen ? I don't really know if the touchscreen is working. The phone is root with TWRP and a custom rom.
If you have any idea it will be awesome.
I'd try something like a Micro USB to HDMI
https://images-na.ssl-images-amazon.com/images/I/31HoLPCHu7L._SX425_.jpg
Oh right yes, that's a good idea, I think i'll give a try to this, thanks
Raeigis said:
Hi !
My sister drop her SM-9005 on the ground and the screen turn immediatly to black. The phone can boot, but I clearly can't see anything and can't do anything on it btw. How can I access to the internal storage with any access on the screen ? I don't really know if the touchscreen is working. The phone is root with TWRP and a custom rom.
If you have any idea it will be awesome.
Click to expand...
Click to collapse
Can't you also get an android emulator to mirror your phone so it shows everything on your pc?
Sent from my SM-N900V using XDA Free mobile app
MACHEK said:
Can't you also get an android emulator to mirror your phone so it shows everything on your pc?
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
Hmm I don't think so. I can't have the access on the mobile. I can boot it, but still have a code to enter, and maybe have to install an app for it. But with a black screen... Kinda difficult I think. But if it's possible to do it, can you please explain to me how ?
Raeigis said:
Hmm I don't think so. I can't have the access on the mobile. I can boot it, but still have a code to enter, and maybe have to install an app for it. But with a black screen... Kinda difficult I think. But if it's possible to do it, can you please explain to me how ?
Click to expand...
Click to collapse
Hopefully you have USB debugging on http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
Sent from my SM-N900V using XDA Free mobile app
MACHEK said:
Hopefully you have USB debugging on http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I'm not sure about this point... I'll try and see if it's good.
EDIT : Ok so, i tried, but it didn't work. I'm not in USB debugging. I tried also while booting on TWRP. And something different is happening. I can see the internal storage but I can't copy anything on my laptop desktop. Vysor see also my phone but it can't install the app so... Same point, I can"t see my screen and save anything :/ The touchscreen isn't seems to work too. I'm not sure about this, but I think it's not working.
Hello everyone,
I'm having a weird "issue" with my phone, whenever I put it on a table or a flat surface, it makes a sound similar to starting a recording, or charging. I don't recognize the sound. It's only happening when the phone is unlocked.
Thanks in advance.
I don't know what are the rules for uploading a video, but here is a google drive link to the video so maybe someone can recognize the sound.
https://drive.google.com/file/d/1gc4nGR6NyarUWu3AMzBILLPMx0PSx9sF/view?usp=sharing
MrDusan said:
Hello everyone,
I'm having a weird "issue" with my phone, whenever I put it on a table or a flat surface, it makes a sound similar to starting a recording, or charging. I don't recognize the sound. It's only happening when the phone is unlocked.
Thanks in advance.
I don't know what are the rules for uploading a video, but here is a google drive link to the video so maybe someone can recognize the sound.
https://drive.google.com/file/d/1gc4nGR6NyarUWu3AMzBILLPMx0PSx9sF/view?usp=sharing
Click to expand...
Click to collapse
if u are using a custom theme try to use stock theme and see if continue the sound.
Sent from my SM-G975F using Tapatalk
carlitobahsoun said:
if u are using a custom theme try to use stock theme and see if continue the sound.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
Thanks for the advice, but no, I'm just using nova launcher alongside default samsung's theme.
It is because your phone is detecting a nfc or rfid underneath. Turn off nfc and try again.
kazim.asghar said:
It is because your phone is detecting a nfc or rfid underneath. Turn off nfc and try again.
Click to expand...
Click to collapse
Yes, thank you! It was detecting a card in my wallet when I put the phone over it.
MrDusan said:
Yes, thank you! It was detecting a card in my wallet when I put the phone over it.
Click to expand...
Click to collapse
lol[emoji28]
Sent from my SM-G975F using Tapatalk