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I have now for the second time the problem that I have many little data roaming connections while abroad, despite data roaming is deactivated in Android. They are so small (always exactly 30 kB, which seems to be the smallest quantity my provider is billing) that it's virtually impossible to produce them with normal traffic. I always have much larger data connections, even without using my phone (at least 100kB up to 1MB and even more if I use it, of course). In this case I had 9 of those connections while little more than 24h. Last time when I had this problem half a year ago, I had those connections for an entire week with the same frequency (~10 per day).
In both incidents there was an OTA update available for the Nexus 4. This time I received the update notification at some point during my stay abroad. I had wifi connection most of the time, so I assume the update was downloaded using the wifi connection (the roaming traffic is too small for the update by far). I did not install the update until I returned back home. Last time my phone wasn't able to download the OTA update, since I had a custom rom installed at that time. It is possible that it tried downloading the OTA update for the entire stay back then (and even before and after - I noticed increased traffic over normal mobile internet at home). I switched back to the stock rom a while ago and thus was now able again to receive official OTA updates.
This time I was staying for 8 days in Chile, last time was around one week of Italy. My provider is Orange Switzerland.
What can be the cause of this? I am absolutely certain that data roaming was disabled in Android both times. Could it be that Android somehow bypasses the disabled roaming when checking for OTA updates? But it would have to do it when already knowing there is an update, so what's the point of doing this? Or could it be a provider initiated connection to notify the phone of the update? What can I do to prevent this from happening in future?
Thanks for any input!
Martin
Are you disabling mobile data and roaming or just roaming?
You could also try deleting or changing your default apn to prevent this from happening.
When I travel outside of Canada, I do not incurr any roaming charges when I turn off mobile data and roaming,
Thanks for the reply. I just disabled data roaming. I am abroad quite a lot, apart from these two incidents I never had any unexpected roaming charges. It must be somehow connected to the OTA update.
I will try disabling mobile data next time, maybe also disabling updates. But I also would like to understand how this can happen. Would it actually be possible that my provider initiates data connections to push the update notification? On the other hand my phone doesn't make those connections all the time, so it cannot just be the regular checking for updates. If it just received the notification via wifi, it would have downloaded the update via wifi immediately. So there must be some kind of mechanism I do not understand.
I also noticed that some of those roaming data connections occurred during the night, when I actually had wifi in the hotel for sure. This doesn't make any sense to me at all...
I don't want to take a chance so I disable all data connections, including roaming, as well as sync, software and app updates, and anything else I can think of that might try to access the data network.
Disabling sync etc. is not an option, since I want to use it via wifi. Besides, this must be either a bug in the Android update mechanism (which is persistent over some versions apparently) or my provider is doing something stupid. In the first case I would like to inform the devs, in the second case I won't pay for the data roaming, since I wouldn't be responsible for it.
Any ideas how to find out which one is true? Is here by chance anyone who either
a) has received a bill with many very small data roaming connections despite roaming was disabled while an OTA update was rolled out, or
b) was on the contrary abroad while the OTA update was rolled out and received the update notification via wifi, and has not seen any such roaming connections on the bill?
Thank you very much!
Wow, I can't even imagine worrying about overages and roaming charges... T-Mobile FTW!
Which custom ROM are you running? If it's not stock, there shouldn't be anything that has to do with an OTA, unless that functionality is not removed for some odd reason. Does the data usage utility show any useful information?
Sent from my Nexus 4 using XDA Premium 4 mobile app
korockinout13 said:
Which custom ROM are you running?
Click to expand...
Click to collapse
I am on stock right now. During the first incident I ran some stock ROM, but I no longer remember which one. The data usage shows me Android OS would have transferred a 15.65 KB.
Edit: T-Mobile has no roaming charges if you are outside the US?
Have the same problem. Just one week ago I was on holiday. They also charged me twice for a 30 KB connection on different days (Orange Swizerland). I first thought it's maybe because I installed a custom rom but it also happened to my brother whose phone is 100% stock.
Did you found a solution?
Regards
Interesting. So it is an Orange problem after all...
7ORO said:
Did you found a solution?
Click to expand...
Click to collapse
Not really. I now disabled the OTA update service (using the disable service app), so this cannot happen any more (I believe). Also I will switch to another provider at the end of this month, so if Orange is doing something strange, I will no longer be affected.
Same thing happened to me this month on my Nexus 6P on android 7.1
It used between 0.00mb and 0.04 mb (according to my data usage logs from the telephone company) (Telus)
Any other person figured out how this could happen and what's the solution?
had this last month. On Oreo 8.1 Stock + root Essential Phone (see here for details) https://forum.xda-developers.com/essential-phone/help/data-roaming-charges-despite-disabled-t3796715
Anybody has an idea?
Hello.
I bought my PH-1 last week on Amazon, last week. I'm in France (carrier Free Mobile) and I experience the issue with LTE signal. It is OK usually. Outside i have a good signal, when I arrive at home it's switching on Wifi automaticly. But when I'm leaving home LTE is not booting up automaticly. I waited for almost 5 minutes and no data. I solved by turnning on/off the plane mode but it is a annoying to do 2-3 times per day(almost each time when I'm leaving home). Do somebody had the same issue ? I don't know what to do. Would essential patch this or maybe the best would be to return the phone.
Thanks in advance
koko.fr said:
Hello.
I bought my PH-1 last week on Amazon, last week. I'm in France (carrier Free Mobile) and I experience the issue with LTE signal. It is OK usually. Outside i have a good signal, when I arrive at home it's switching on Wifi automaticly. But when I'm leaving home LTE is not booting up automaticly. I waited for almost 5 minutes and no data. I solved by turnning on/off the plane mode but it is a annoying to do 2-3 times per day(almost each time when I'm leaving home). Do somebody had the same issue ? I don't know what to do. Would essential patch this or maybe the best would be to return the phone.
Thanks in advance
Click to expand...
Click to collapse
My phone is on T-Mobile carrier and when I am outside phone is using LTE or another available technology. When I come hope, phone connects to my WiFi. After I leave the my home, phone connects to cell tower without problems. You may need to check APN settings for your carrier in Mobile network settings.
koko.fr said:
Hello.
I bought my PH-1 last week on Amazon, last week. I'm in France (carrier Free Mobile) and I experience the issue with LTE signal. It is OK usually. Outside i have a good signal, when I arrive at home it's switching on Wifi automaticly. But when I'm leaving home LTE is not booting up automaticly. I waited for almost 5 minutes and no data. I solved by turnning on/off the plane mode but it is a annoying to do 2-3 times per day(almost each time when I'm leaving home). Do somebody had the same issue ? I don't know what to do. Would essential patch this or maybe the best would be to return the phone.
Thanks in advance
Click to expand...
Click to collapse
Hi koko.fr,
Like you, i bought my PH-1 on Amazon and i use it with Free Mobile Carrier, the APN settings are automatically updated. I used one day the 7.1.1 Android version and my feeling is not good with this (lag, camera, latency with touchscreen) but not the same issue that you. I upgrade the Oreo 8.0 Beta 3 and I'm very happy, the phone is very responsive. This upgrade is very easy, all steps are indicated on Essential web site.
What Android version are you ?
Have a nice day
Steeve
Steenux said:
Hi koko.fr,
Like you, i bought my PH-1 on Amazon and i use it with Free Mobile Carrier, the APN settings are automatically updated. I used one day the 7.1.1 Android version and my feeling is not good with this (lag, camera, latency with touchscreen) but not the same issue that you. I upgrade the Oreo 8.0 Beta 3 and I'm very happy, the phone is very responsive. This upgrade is very easy, all steps are indicated on Essential web site.
What Android version are you ?
Have a nice day
Steeve
Click to expand...
Click to collapse
I use default Android 7.1.1 (I have also some issues like camera lag, but phone is very fast for other apps), I checked my APN settings and manually updated but I still have the same issue... I'm disappointed about Essential updates (no date for 8.1 ), I don't want to use beta to not lose my warranty.
So I think I will return the phone tomorrow and maybe come back for PH-2
Did beta Oreo improve camera experience ?
koko.fr said:
I use default Android 7.1.1 (I have also some issues like camera lag, but phone is very fast for other apps), I checked my APN settings and manually updated but I still have the same issue... I'm disappointed about Essential updates (no date for 8.1 ), I don't want to use beta to not lose my warranty.
So I think I will return the phone tomorrow and maybe come back for PH-2
Did beta Oreo improve camera experience ?
Click to expand...
Click to collapse
My APN settings are updated automatically when I put FREE SIM card and I'm not an issue with this, I'm glad that you are this issue This is my first Android phone and I'm very happy with this. I don't think that you lose your warranty if you sideload the Essential oreo beta, 8.0 beta 3 or 8.1. This is an official beta of oreo. You are read that if we upgrade our phone with an official Essential beta, we lose warranty? Unfortunately, i think we have not warranty because we do not live in US or Canada. We can just ask Amazon to return the phone and ask refund but we lose the extra cost and import charges.
For your issue, you can test a factory reset?
I would like to post an URL to go to Essential support but i can't, not any old on this site
I hope you will be able to resolve your issue
Not sure if you tried, development section- option to aggressively switch from wifi to data. I never tried it but remember seeing it.
Today I got the CRG3 update on my AT&T S8. No indication what it 's for other than "Improved stability and various other enhancements and fixes".
Oh, and the security patch level is still July 1. Same as last month's update around this time. Even though this update was more than twice the CRF5 download size.
I do see that T-mobile and Sprint have sent this out too.
So far the only thing i have noticed with the CRG3 update is my wifi is no longer having issues. Bluetooth still makes popping noise when playing music through it, and under mobile networks, there is a new option for at&t mobile network diagnostics.
Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.
ayoldguy1 said:
Hi, I have Verizon and after updating to Android 10 today (official Verizon OTA update), when I check the SIM status it will sometimes say "Sprint". It'll also sometimes say "Sprint" when I swipe down from top and look in upper right hand corner. Has anyone seen this? Any idea why? SIM card came from Verizon when I switched over from Sprint to VzW a number of months ago.
Thanks.
Click to expand...
Click to collapse
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.
Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.
ktmom said:
When you switched to Verizon, were you still just accepting OTAs? It kinda sounds like you still getting Sprint OTAs.
I bought a used Sprint phone, then fastboot flashed the Essential image, which prompts for the Essential OTA.
Click to expand...
Click to collapse
I was just accepting OTAs. But the SIM is a Verizon SIM? Also, it seems like I have data and can make calls... how is that possible? I've gotten OTAs before (Android Pie) and didn't have this issue.
dark_isz said:
Same. When I look up Mobile network in settings it shows Verizon, but when I look from pulldown notification, it says Sprint. Tried network reset and no change.
Click to expand...
Click to collapse
Do you feel that you're actually using the Sprint network? I can't see hotspot toggle anymore in Settings, I can't see a way to navigate there.
I'm the same but I feel I'm on Verizon network and not Sprint. APN says Sprint though. As long as I use Verizon Messages app, MMS/SMS work fine though. 4G and calls work fine.
If you (y'all) go to the APN settings (settings -> Network & Internet -> Mobile Network -> Advanced -> Access Point Names), are they Verizon? Have you looked up the Verizon APNs and compared to what you have?
I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well. For some reason, the phone states its brand as Sprint too, even though the device is unlocked.
jffwarner0 said:
I'm having the same exact issue. Before update, all APNs were Verizon. Post update, they'll be Verizon at first then randomly change to being all of Sprint's... How weird.
Mobile Network says Verizon, APNs say Sprint, SIM status says Sprint, and Sprint's OMADM updates setting appears under about phone as well.
Click to expand...
Click to collapse
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.
ktmom said:
When the phone was switched off of Sprint's network into Verizon's, was the firmware switched from the Sprint dedicated releases to the Essential generic release? Basically you'd have to fastboot flashed a factory image downloaded from Essential's developer page.
I'm not saying this definitely fixes the problem, but the Sprint phones have firmware specific to them.
Click to expand...
Click to collapse
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.
jffwarner0 said:
This one was never on Sprint's network. Maybe mine just got the wrong Android 10 OTA pushed to it then? I'm assuming a factory reset will probably be my only hope then.
Click to expand...
Click to collapse
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.
ktmom said:
No, I doubt that the wrong releases got pushed. It dawns on me that I haven't been seeing separate images on Essential for the Sprint, and everyone else for at least a year. Maybe they merged the releases and something in the build prop is whacked.
Click to expand...
Click to collapse
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?
jffwarner0 said:
So I guess I'll have to wait for the October OTA. Fun times.
Are you using the latest version too?
Click to expand...
Click to collapse
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.
ktmom said:
No [emoji854] it's my daily driver, rooted with a few mods. I typically wait until the release after a major version upgrade to do the upgrade. That gives me time to see if there are problems that will affect my use case.
Click to expand...
Click to collapse
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.
jffwarner0 said:
That's what I typically do too. I saw that this was the second one for 10 put out, so I figured I was all good. Especially since the subreddit had been positive all of yesterday about it. I'm now wishing I could revert back without losing my settings, non-play store apps, and data.
Click to expand...
Click to collapse
It's the first of the "stable" releases. Everything else has been beta releases.
ktmom said:
It's the first of the "stable" releases. Everything else has been beta releases.
Click to expand...
Click to collapse
It is? I could've sworn I had one pop-up before this one and this one was being billed as a "hotfix" for service issues from the first "stable" release. Oh well, guess I get Sprint service speeds for a month.
Also having same issue
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!
mkempton said:
Hi, all. I'm so happy I found this thread. I have an Essential that was purchased from Sprint and unlocked immediately in November of 2017. It has worked almost flawlessly since on Verizon (lousy battery life some months and some odd camera stuff going on here and there).
I have always taken the OTA updates and never had an issues. I took the Android 10 update as soon as it showed available in September. A few days later my phone was showing "roaming". I reset it a few times, pulled the SIM, etc. and got it working again but the SIM continued to show Sprint. A few more restarts and it showed Verizon.
This kept happening every few days. A few restarts and it was back on Verizon. I even had the Verizon store put a new SIM in when restarts weren't fixing it.
Now I am stuck in Sprint mode for several weeks and cannot get it back on Verizon.
The issue is you cannot send/receive MMS when in Sprint mode AND I cannot receive voicemails.
I am no longer up for flashing firmware, etc. I got that out of my system years ago and just want phones that work and don't cost a fortune. I'm hoping I can recover this thing without major surgery, because my old Moto G4 is a really bad phone at this stage in its life. I finally switched last week when my wife got mad that I wasn't responding to her MMS messages. First time I plugged the Moto into my car, Android Auto nearly killed it! LOL
Is there a fix for this? I can't live without MMS (or rather, my colleagues and family can't) so I may have to buy a Pixel soon.
Thanks!
Click to expand...
Click to collapse
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down
ktmom said:
Have you looked at the APN that is being used? Settings -> network & internet -> mobile network -> advanced -> all the way down
Click to expand...
Click to collapse
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn
mkempton said:
Thanks for the quick reply.
"Mobile Network" in the primary menu shows Verizon, but the APNs look like Sprint names.
OTA
otasn
SPCS Global
cinet.spcs
Sprint
sprint
Sprint MMS
n.ispsn
Click to expand...
Click to collapse
Look up the correct APNs for Verizon and create the correct ones. Once they work, delete the sprint ones.
Edit:
I know you said your over the days of flashing, but I think I would sideload the first A10 OTA from Essential's Developer's site. You can do that in stock recovery, just using ADB.
Hopefully that will get you off the Sprint software. It's what I did back when I got a sprint version (used). I always start with the first release of the current version on the device. Often the first major release has specific stuff that doesn't get passed on in future updates. Or, that may just show how old school I am [emoji4]
A new software update appears to be available for some carrier-locked note 20 devices(SM-N986U), that's been verified for Sprint & T-Mobile patrons. The build number is:latest o="11">N986USQS2DUE4/N986UOYN2DUE4/N986USQS2DUE4</latest>
<upgrade>
Happy Father's Day to all, where applicable!
Did anyone have a problem with the firmware update? The Mobile Data option in Settings -> Connections is missing on my phone. Because of this, I can no longer switch between 5G and 4G LTE. I've also noticed that my 5G icon is no longer there. Can anyone confirm this?
I did reflash the DUE4 firmware just to see if the setting came back, but, nope. Next attempt will be to flash the previous firmware, DUE1, and see if it comes back.