Problem Fixed
Right. This has rarely happened to me. But just did.
I tried taking a picture with the flash on but all of sudden the phone turns off and doesn't turn back on.
So I had to pop out the battery and reinsert it.
Happened twice.
But now it's working fine again after I cleared the cache and data of the camera app.
I was wondering if it's a software or hardware problem?
*Note: I did recently buy a new battery from a local shop.
Have you seen other apps' crashes? Especially when executing Setup Wizard?
It may be memory hw problem.
Related
Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
More likely that it just "freezes" and you can't get it to react, then the solution is to take out and back in the battery - Sounds like a defective unit to me.
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
Adevem said:
i think your phone was unable to wake? i have that problem previously where i can still call through my phone (using another phone) but there's no vibration / notifications of sorts.
i then realized i've been playing with SetCPU of late, long story short, i uninstalled the application, rebooted and all is fine since then.
good luck!
if it still persists, i'd do a reflash, wipe every bit of data available + formatting my SD cards. lol.
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Click to collapse
So..are you saying that the phone is actually still 'on'...just the screen is not turning on?
yeee sort of. lol. but why it's unable to answer, yet able to receive calls. i have no idea. same goes for any kind of notification that wakes your screen (SMS, calls, alarm, etc.)
Next time it happens, i'll try calling the phone to see what happens...I dont wanna return it because I have a 'rare' phone that seems to have good gps and can enter recovery mode.
you should check bell to see if there working and have recovery mode i got my just recently the newer shipments are hopefully all working with recovery mode and good gps
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
Yeah, I agree with everyone. I had SetCPU on my device and it would shut off a bunch of times per day. After I unintalled it everything worked fine. Another trick you can try is when the phone "freezes" try to hold down the home key. You sould still get the task manager box.
My first SGS did this a lot. My second and third SGS have not done this. Conclusion: faulty.
Yep...
I'm with mine for more than three weeks now, and I've never managed to cause it to freeze/shut down. although yours considerable rare, You'd rather have a working device I presume...
TMReuffurth said:
Did you install any Lockscreen app or something similar? I´ve read about another guy who had similar problems with a not waking up device. And it was a lockscreen app that caused this.
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Click to collapse
No, i haven't installed any apps like that. Like i said, GPS works 'ok' on this phone and it enters recovery mode. Thats why I would hope its a software thing and can be fixed. I will go back to get an exchange today ONLY if they let me try it out 1st (recovery mode).
I've had this happen twice, both times I was charging the phone with the screen locked and the cable was accidentally violently jerked out, after that my phone wouldn't turn back on without a battery pull. It has not happened of it's own accord though.
My cousins SGS is having some issues. Last night the battery died, since then the following problem has arisen. The screen turns on for one second then turns off for one second then turns on for one second and so on repeatedly. Even when the phone is locked. No new apps have been installed. We have cleared the RAM. Turned the phone off and removed the battery for a few minutes and re-inserted, but still hasn't solved the problem. Factory reset still hasn't fixed it.
Will flashing to another rom eg Doc, potentially solve the problem? She doesnt really want to send it back to Samsung as it will result in the phone gone for a month or so.
She is running the stock DTJG4 rom (Australian 2.1), no lag fixes, not rooted.
Any ideas?
Bump. Anyone? Could it be a hardware issue?
yikes.. i think its a hardware problem... but just in any case try reflashing with odin to confirm this..
Hi guys,
this is my first time using these forums and I wouldn't have done that if the problem was easily solvable. However, this is a major problem for me and I couldn't find a thread nor a solution to it, so I'll post it here.
I have the i9305 4G version of the S3. I have had it for about a month now, and it worked fine, up until now. The phone suddenly starts to restart itself (not reboot!) for about 10 seconds, then goes back to the dashboard.
The problem seems to be the WiFi. Right after I get the "Connected to ... network" message on the bottom of the screen, the phone vibrates immensely once, then everything freezes for a few seconds, then another 2-3 vibrations, before the Samsung logo comes up with the LED light on. After a few seconds again I'm back in the dashboard until I get the "Connected to ..." message, and so on the process repeats itself.
Turning off WiFi seems to solve the issue, but once I turn it on again the problem reoccurs.
Something else I've noticed is that if I have WiFi turned off and cellular data network (for instance 4G) turned on, the "4G", "H+" etc. logo does not appear, even though I'm connected to cellular data! Don't know if it can be related to my main problem.
I have tried everything I'm aware of. Unplugging the battery, factory reset and back up, hard reset, wipe cache pertition. After the factory reset I can use WiFi again, but only for a few hours until the problem reoccured. I THINK once my battery is fully charged the problem occurs.
Note: I haven't even touched stock ROM, kernel etc. Nothing is flashed. Phone is in the same condition as when it came out of the box. Android version: JB 4.1.1
I would be forever grateful if you could help me out here, I can't have a phone restarting itself and vibrating like crazy every 10-15 seconds.
(Sorry in advance if this was the wrong place for this thread.)
- Payam
UPDATE:
Seems like my issue isn't just related to Wifi. Cellular data network was actually related to my issue, as I first feared. If Wifi is turned off and cellular data turned on, the same thing happens. Seems like the issue occurs every time I try to use the internet either way.
Anyhow, if I let the phone reboot itself without turning on or off anything at all, it will reboot about 5 times until either Wifi or cellular doesn't work anymore even though the status bar tells me that it is turned on!
This seems to be a serious connectivity issue and for the first time I'm suspecting interference with the phone's wireless network hardware. If none of you are able to provider an answer, I guess I have no choice but to hand it in to get it repaired or replaced.
Still noone who has a solution to my problem?
Payam93 said:
Still noone who has a solution to my problem?
Click to expand...
Click to collapse
My solution to your problem would be to just bring it to whoever you bought it from and demand a replacement. That isn't normal behaviour.
you can boot into recovery and do a factory reset and cache wipe
if wiping does not solve your problem, just return your phone.
I don't know if this is related, but, I had this issue once (the cause is not wifi though), and samsung fixed (or replaced) my phone.
Sent from my GT-I9300 using xda app-developers app
I'd wipe the phone and return it. This is not normal behaviour and should fall under warranty... Wiping might fix but this may happen again if there is an inherent problem with your handset....
So this morning my WiFi was working just as usual. But after that I went out so I turned it off and when I return home, my WiFi isnt working anymore. Its not that it wont work completely, but it keeps connect and disconnect. I just can't use it. After an hour I'm going out again so I turned off the WiFi. I was so annoyed by what happened so I decided to play with the WiFi toggle. Guess what, it wont turn on. When I tapped on the toggle it slides to the right remained greyed out, and stucks there. It will not turn on. I rebooted it many times, it worked for about a second then it stops working again. I tried to find out if it was software problem or what, I rebooted several times, disabled root, reflashed ROM, cleared cache, but it still wont work. I even factory reset it by clearing data and caches and reflashed my ROM but it still wont turn on.
Then just now I did a few Google and found out it may be hardware problem and many solved the issue by whacking it at the back. I tried it it worked for a second and the problem comes back again. Then I suddenly remembered that I heard some shaky sound from the upper part of the phone when I shake it. I noticed the sound long time ago but I didnt bother. And I did some sports this morning with my phone in my pocket so I think its the wifi antenna contacts.
Okay assuming it wasn't a hardware problem, is there anything I can try to be more sure that it's a software fault? I did factory reset from recovery. And is that shaky sound a hardware bug or it's normal?
Update: I can't turn on Bluetooth too so it's definitely a hardware problem since they share the same antenna. More over I saw this line in logcat thus making me more sure it's the antenna
06-27 23:10:14.776 E/wpa_supplicant(19055): Could not read interface wlan0 flags: No such device
Yes it's hardware.
Well it looks like I'll still have to send my S8 Plus in for service. I've tried wiping the cache, factory resetting, no SD card, new SD card, no apps and after getting a suggestion on here yesterday morning I tried redoing the software with Smart Switch program on my PC. I also set the phone back up from scratch, so not to bring anything over to new set up. It seemed to work for a day but today has started locking up again. I took a video this time...I was browsing YouTube when it locked up completely and wouldn't respond at all. I waited several minutes before even taking the video. Only way to get it to respond was to force restart with side buttons. Power or Bixby wouldn't work. Could this be a hardware issue?