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Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?
my battery was running low, (and coz poor battery issues with JPY), i didnt notice when it switched of. normally i use the power button to turn the screen on to unlock, but instead i realised the phone had been off as it was now booting up...it booted up fine went into the homescreen and then vibrated once and powered down.......now it was powering down for a long time and occasionally there were vibrations and the lights on the home keys were constantly on. the screen was black. i got home and tried to charge it but the progress bar showed no progress on charging, i tried to switch it on but it would go to startup screen vibrate cupla times and power down. so eventually had to do a hard reset in recovery mode. tried every option but in the end had todo it by wiping data.
now the thing is, is this supposed to happen? if ur battery suddenly losses power ur whole fone will screw up?
for future ref if ur battery dies dont try to switch ur fone on until u got some charge in it and use the home key to put screen on..
Sounds like it could have been faulty firmware .
JPY does not have a significant battery drain problem per se .
jje
Black screen, vibrations and no boot after restart
Hello! I had almost the same experience (Black screen after reboot and occasional vibrations) only mine refused to boot even after memory wipe and after flashing new roms.
Was your phone rooted? Because I think rooting a 2.2.1 rom (XWJS3) was the beginning of my nightmare. keep in mind that the phone was working like charm for two months. This was the second time I had a problem. The first time the phone started after performing a factory reset by itself!
In case this happens to you next time and for every non experienced galaxy player (like me) reading this:
Don't panic! Blank screen, vibrations and no boot doesn't necessarily mean a hardware problem. Finally I managed to fix it flashing eclair and repartitioning with pit512. Now I'm a happy XWJS8 user
And a question for the experts: Any clue why this happened? Is it really a rooting issue? Can a cheap Chinese battery from ebay cause this?
everything was stock on mine, no root.......maybe thats why i could recover it??!!
Maybe! and I hope the reason is faulty firmware as JJEgan says. If this is true, your phone will be fixed by the next update.
I was very urge... the same happened again. It's been a month of smooth functioning and now after a simple restart, the device doesn't boot for absolutely no reason (Stuck on black screen constantly vibrating). Since my phone wasn't rooted, and I haven't seen many people talking about a problem like this I suspect:
1. Faulty hardware (for a few devices including yours and mine)
2. A Bad app.
Contacts Vanished
Hey Everyone
Im having similar problems, i updated my sgs to the js7 version of froyo, then rooted it with oneclick method. this was as i got the phone a month ago. Its been smooth sailing since then. But last night the phone powered down and wen it loaded up it had no contacts, my sms where still there but all the apps had a force close issue none worked. so cleared the cache in recovery. Still nothing so i did a factory reset and once loaded up. i formatted the sd and internal within the settings option. So the phone was now clean. I then connected to pc luckily had backups so installed titanium restored all my apps n settings. Using kies restored my contacts n thanks to an app called sms backup i restored those.
So all was well and worked again. I didnt restore the apps i had installed within the last week to make sure it was not a faulty app. I was happy, but now tonight it did it again. No contacts again.
Pls help
Any suggestions
That's exactly how it started for me. One month after rooting froyo 2.2.1 Suddenly everything force closes and the device hard resets by itself. I reinstall all the apps and then after one month and performing a simple restart, it refuses to boot. Stays in a black screen and vibrates every some seconds. I flash a new rom but does the same. Problem solved after repartitiong and flashing original eclair with pit 512. Reflashed a 2.2.1 rom and everything works perfect (the phone now is unrooted and with a nice clear stock rom). But then after one month again (!) I realise that some videos refuse to play. Trying to restart and craaash. black screen, vibrations and no boot. Did the same again (repartitioning and flashing) and now I wait for another month to pass and lose an hour of my life to do the same again. No idea why this is happening. Is it possible that rooting messes with something that stays faulty after restoring the file system? is there an app that we all installed and caused this mess? please this is the most serious problem I've red in this forum and still a mystery. I believe this thread should be sticky and we all share similar experiences because this looks completely random!
I believe this thread should be sticky and we all share similar experiences because this looks completely random![/QUOTE]
+ 1
Hi guys,
I really need your help. I have a I9000T on stock gingerbread 2.3.3 :
PDA:I9000TUBJV6
PHONE: I9000TUBJV6
CSC:I9000TUUBJV6
Buld info:May 7 2011
For the last 2 days my phone has been acting weird. I leave it, for some hours without using it, and when I hit the power button, for a split second I see the home screen, but the lock pattern screen is not there then all of sudden the phone just restarts. It did that 3 times in 2 days. When I look at the battery monitoring appl, it says it is missing data. So I am guessing during this time something happens with the phone. Something crashed with the operating system or maybe an app is causing the phone to crash.
Could it be a hardware problem? I don't really want to return the phone and I figure if it is a software problem, then I can deal with it, but it is a hardware problem then I have to return it. I bought the phone on amazon and I have 3 days left for a return, full refund.
If somebody has an idea on what the problem is, or how to reproduce the problem so that I can figure is out, please please help!
reflash the phone with full stock ROM with stock kernal and see if it happens, you can even try a 2.2.1 ROm and see.
I have already a stock ROM and kernel. All my updates have been trhough Kies so far. I was planning on rooting when I started having the problem.
By the way I just did a factory reset, but somehow pictures and songs were still there. How can this happen?
Since day one I've had issues with random shutdowns (plenty of threads out there about it). Mine happen when the device is in use, usually when switching between applications.
In my case it disappeared after a reset but then returned after installing lollypop. I get a shutdown maybe once or twice a day. Each time the phone won't turn back on unless I remove the battery.
Just discovered that if it shuts down plugging in a power cable not only causes it to switch back on without a battery pull but it automatically starts again!
Anyone else noticed this? I'm still not sure about returning the device for a replacement! What do you think?
I've had this issue, it did stop for a few weeks without me doing anything to the device but the last couple of days it's returned. Hopefully just software related since so many people seem to have the same issue.
ben.cordy said:
Since day one I've had issues with random shutdowns (plenty of threads out there about it). Mine happen when the device is in use, usually when switching between applications.
In my case it disappeared after a reset but then returned after installing lollypop. I get a shutdown maybe once or twice a day. Each time the phone won't turn back on unless I remove the battery.
Just discovered that if it shuts down plugging in a power cable not only causes it to switch back on without a battery pull but it automatically starts again!
Anyone else noticed this? I'm still not sure about returning the device for a replacement! What do you think?
Click to expand...
Click to collapse
this is a well know issue and has been fixed via software updates, please make sure you are on the latest version firmware.
i had the problem when i first got the phone, solved problem after two updates.
weird_iris said:
this is a well know issue and has been fixed via software updates, please make sure you are on the latest version firmware.
i had the problem when i first got the phone, solved problem after two updates.
Click to expand...
Click to collapse
As mentioned in my original post I had the problem at first but a factory reset with the latest software corrected the issue. I've since upgrades via kdz to the latest lollipop rom (v20a) which brought the issue of random reboots back. As mentioned these seem different to the ones common to this device as they always happen during use of the phone and not whilst it's idle.
The only time i have random turning off is when i leave it on charge over night
Sent from my LG-D855 using XDA Free mobile app
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
Click to expand...
Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.