Database Users

No sound from speaker while calling

Hi ppl! Let's see if I can express my problem!
My wizard is having this problem:
The inside speaker doesn't work during a call, only loud speaker(hands free) works, or by handset or bluetooh speaker! Does any one have this kind of problem?
I've send this one to warranty but, i've got a stupid respond from HTC:
"....Dear Sr. You have used an illegal software that damage you HTC motherboad...". Uaaauuu I've never used any 3rd software on this one. after received this answer Yesterday I made the first update to this phone (install the XDA Mobile 6 Release 3) but the problem still there.
Does any one have some ideas?
Now a stupid question ? how many speakers does wizard have ? 2 ?
Thanks for your time.
Rui

A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights

intheloft said:
A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights
Click to expand...
Click to collapse
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.

Hi again! thanks for your replay!
Yes it was true about the mini jack! A good cleaning have solve 50% of the case!
The sound now cames out from the 2 stereo speakers ! But not from the speaker for calling!
I'm start to suspects from the speaker! Is it hard to dismount the wizard ???
Regards ,
Rui

zabardast_1 said:
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.
Click to expand...
Click to collapse
THANK YOU!!!

Thanks guys. Had the same problem and the cleaning seems to have helped for now.

Joying Unit cuts off sound/mutes if volume is raised high while playing music

I purchased the following Joying JY-UL135N2 5.1' Lollipop. 5.1.1 Lollipop Intel SoFIA 3GR Quad Core; RAM 1GB ROM 16GB [Stock ROM]
So whenever I increase the volume to 20/30 while playing music. It cuts the noise/mutes. I have to press the reset button, after the unit resets, the volume comes back on. It is kind of getting frustrating. Im confused if it has to do with wiring/ or its a software bug. I checked the wiring so quite sure it has nothing to do with wiring. Any help would be much appreciated!
I am running no amp right now, just 4 ohm speakers FYI. T
OS Android 5.1.1 Lollipop; CPU: Intel SoFIA 3GR Quad Core; RAM 1GB ROM 16GB; Bluetooth 4.0; 7 Inch Multi-point capacitive touch screen; HD Resolution:1024x600; Support 1080p video

sh6660 said:
I purchased the following Joying JY-UL135N2 5.1' Lollipop. 5.1.1 Lollipop Intel SoFIA 3GR Quad Core; RAM 1GB ROM 16GB [Stock ROM]
So whenever I increase the volume to 20/30 while playing music. It cuts the noise/mutes. I have to press the reset button, after the unit resets, the volume comes back on. It is kind of getting frustrating. Im confused if it has to do with wiring/ or its a software bug. I checked the wiring so quite sure it has nothing to do with wiring. Any help would be much appreciated!
I am running no amp right now, just 4 ohm speakers FYI. T
OS Android 5.1.1 Lollipop; CPU: Intel SoFIA 3GR Quad Core; RAM 1GB ROM 16GB; Bluetooth 4.0; 7 Inch Multi-point capacitive touch screen; HD Resolution:1024x600; Support 1080p video
Click to expand...
Click to collapse
Just check one speaker at a time and see if it still does it , it could be a speaker problem .
Make sure you disconnect the other speakers to don't do by fader and balance

wrx216 said:
Just check one speaker at a time and see if it still does it , it could be a speaker problem .
Make sure you disconnect the other speakers to don't do by fader and balance
Click to expand...
Click to collapse
My speakers are pretty new. The connections seem fine as well. How can speaker cut the sound? curious.

sh6660 said:
My speakers are pretty new. The connections seem fine as well. How can speaker cut the sound? curious.
Click to expand...
Click to collapse
If the power drain (listening very loud) is too big and the unit can't take it I guess this is the outcome... I guess that's why on some units there is a BIG capacitor to help with those power peaks... and in this one is a little one
I am not expert but from what I have read it could be an possible explanation.

edit said:
If the power drain (listening very loud) is too big and the unit can't take it I guess this is the outcome... I guess that's why on some units there is a BIG capacitor to help with those power peaks... and in this one is a little one
I am not expert but from what I have read it could be an possible explanation.
Click to expand...
Click to collapse
Another possible explanation is that the audio amplifier chip has an onboard thermal sensor which is triggering a shutdown of the chip due to temperature. Is there a time component, ie the first audio cutoff takes longer than a subsequent one if you resume playing at the same volume? Or what happens if you just play the front or just the rears?

twokidsandaphone said:
Another possible explanation is that the audio amplifier chip has an onboard thermal sensor which is triggering a shutdown of the chip due to temperature. Is there a time component, ie the first audio cutoff takes longer than a subsequent one if you resume playing at the same volume? Or want happens if you just play the front or just the rears?
Click to expand...
Click to collapse
@twokidsandaphone, good point ! Forgot about the thermal shutdown although I knew about it. It's also a good and possible explanation !

wrx216 said:
Just check one speaker at a time and see if it still does it , it could be a speaker problem .
Make sure you disconnect the other speakers to don't do by fader and balance
Click to expand...
Click to collapse
Dude Thanks!!!!!! It was my Rear left speaker, after I disconnected it , the volume doesn't cut off. So there was a short on that speaker wires. The Joying unit is fine.

sh6660 said:
Dude Thanks!!!!!! It was my Rear left speaker, after I disconnected it , the volume doesn't cut off. So there was a short on that speaker wires. The Joying unit is fine.
Click to expand...
Click to collapse
Most welcome mate ??
Just as a little side note something to try if you already ain't , hook the speaker cable back up to the head unit and disconnect the speaker if the unit cuts in and out still its the wire if not check the speakers little leads from the connection to spider sometimes they slap against the basket of the speaker causing the short , if so just bend it out the way a little.. ??

Head Unit radio sound perfect but MP3 & video are noisy

Dear friends, i've just install a new android head unit to my car, the problem that i still can't understand is that the music sound good each morning, but after that the sound get noisy for mp3 & video files, (from the unit, or usb or internet) only the radio music keep the good sound.
This morning i 've disconnect the head unit and test it with a separate speaker and again same problem, radio okey but mp3 & videos are noisy, which mean this is head unit issue.
please if any one can help do not hesitate,
Thank you

3 possibilities:
- go to factory settings and check individual source audio volume
- try with another music player (poweramp has a gain knob, you can turn that down). I had this issue with poweramp that sounded distorted, while default music player was fine. Turned down the "vol" knob a bit in EQ/Vol settings and it was fine.
- change unit

zerozoneice said:
3 possibilities:
- go to factory settings and check individual source audio volume
- try with another music player (poweramp has a gain knob, you can turn that down). I had this issue with poweramp that sounded distorted, while default music player was fine. Turned down the "vol" knob a bit in EQ/Vol settings and it was fine.
- change unit
Click to expand...
Click to collapse
Thanks zerozoneice, well, i've upgrade my android to version 6 and problem of sound still exist in addition to SMS shown on the screen said ; ' UI & MCU does not match '
I ve tried other media reader but no change.
Now supplier told me that this is a hardware problem and that he will send me a mother board because he though that actual one may be damaged.
could this problem of sound be a mother board issue ?

odervich said:
Thanks zerozoneice, well, i've upgrade my android to version 6 and problem of sound still exist in addition to SMS shown on the screen said ; ' UI & MCU does not match '
I ve tried other media reader but no change.
Now supplier told me that this is a hardware problem and that he will send me a mother board because he though that actual one may be damaged.
could this problem of sound be a mother board issue ?
Click to expand...
Click to collapse
just about could be

zerozoneice said:
just about could be
Click to expand...
Click to collapse
Additional remarks :
after removing the headunit for test i ve felt an overheating in the back (not screen side) could this have relation with MP3 sound issue ?

Headphone jack Issue

I own the max pro and when i try to use my earphones with the 3.5 headphone jack it kinda malfunctions . It bugs out , that is it keeps on increasing the volume by itself (dosent stop) , In youtube it automatically hits the 'next' button . I Tried the same with bluetooth headphone and its working fine . Is it just me or do anyone face the same problem ? Thanks in advance .

kakakaku007 said:
I own the max pro and when i try to use my earphones with the 3.5 headphone jack it kinda malfunctions . It bugs out , that is it keeps on increasing the volume by itself (dosent stop) , In youtube it automatically hits the 'next' button . I Tried the same with bluetooth headphone and its working fine . Is it just me or do anyone face the same problem ? Thanks in advance .
Click to expand...
Click to collapse
Change the earphone to a compatible one...

ujilraj said:
Change the earphone to a compatible one...
Click to expand...
Click to collapse
Thank you for your response but the earphone is Sony , and i previously owned a Oneplus 3T and it worked perfectly fine . I dont think its the earphone's fault . Have you been experiencing any difficulties ?

Do you use a PU back cover? There have been instances when the side grips push & mess with volume. Try again without the case. Or else, a factory reset might work...

what you do is if the headphone has any mettel part or a mike keep it far from the screen.
i have had this that if the mettel part or the part having the mike touches the screen it doesnt behave properly

Cookie Ninja said:
Do you use a PU back cover? There have been instances when the side grips push & mess with volume. Try again without the case. Or else, a factory reset might work...
Click to expand...
Click to collapse
No , i do not use any cover ,il try resting ; thanks for the answer
austinpinto said:
what you do is if the headphone has any mettel part or a mike keep it far from the screen.
i have had this that if the mettel part or the part having the mike touches the screen it doesnt behave properly
Click to expand...
Click to collapse
I dont think thats the problem , are you implying the metal part ? as I have said before , i dont think its a problem with my headphone . Thank you for your response though .

Try changing your earphones
I also had this issue while using my JBL T150A earphones. I used have some glitches while using earphones. Some times apps started automatically as I touched the screen and started them. Scrolling through the lists also used to stop at intervals and no smooth scrolling.
Next time, I used another earphones (Mi Piston) and everything worked with them. No glitches. No "auto touch" etc.
Try giving it a shot and use another pair of earphones.
Attached image shows how my 9Gag app is highlighted due to my earphones.

kakakaku007 said:
Thank you for your response but the earphone is Sony , and i previously owned a Oneplus 3T and it worked perfectly fine . I dont think its the earphone's fault . Have you been experiencing any difficulties ?
Click to expand...
Click to collapse
Some headphones have different arrangements for mic & audio out in the jack... It may work perfectly on one phone but may not work on another... So, try another headphone first, before resetting... (i'm using a motorola headset without glitches)

Having the same issue
I'm also having the same issue. I used iPhone headphone it works after I adjust it. I tried 3 more headphones and I get headphone symbol only and not with mic one.
The volume increase decrease and all glitches are really present. I'm facing such issue for first time. I have used many smartphones but never faced so much issue related to headphone.

By the way, how is the audio quality via headphone jack on this phone?

the audio is good it depends on headphones.

Well did someone face issue like the headphone doesn't go in properly in headphone jack ..... ?

yes i did but with some force i managed it in and now it does it properly.

austinpinto said:
yes i did but with some force i managed it in and now it does it properly.
Click to expand...
Click to collapse
thanks for the advice, finally I got my headphone working

Its awesome

yes i have faced this problem..

I have some problem like this i been buying max pro m1 two day ago and try use two different headset sony and samsung but doesn't work and i try with another phone and working i know this not my headset fault ,maybe my jack 3,55 is trouble so somebody please tell me about this sorry my English not good

I also face the same problem but what I found that the headphone jack is a tight fit for most of the headphone/earphones but gentle push might work.
I am using "1more Piston Fit" at present and they works way to much good.
Try your luck at Paytm and grab that.

yes, I have bought the asus zenfone max pro m1 two days earlier, and when im trying to insert my earphone into the 3.5 mm jack, its not working properly.It malfunctions, and get disconnected by itself.

sujaya ranjan sahoo said:
....when im trying to insert my earphone into the 3.5 mm jack, its not working properly...and get disconnected by itself.
Click to expand...
Click to collapse
i experienced it too. so, i pushed the pin harder into the 3.5mm jack; it fit snugly and the sound is uninterrupted now.

Discovery 4 / Range rover Sport Head unit - No Microphone

Hi every one .
I recently took a punt on a Discovery 4 HU for my Range rover sport . This was due to them basically being the same system.
The china seller/factory has rectified a few problems for me so far
OEM interface touchscreen did not display/work .. They fixed that with an update.
Overheating - Another upgrade of the main system this time, not had a try in 30 degree heat yet.
My main problem though seems to be the issue with the Mic.
Basically any Google service that you can use a microphone for or the Chinese created phone software any time i speak the rear of the unit makes a clicking sound ( sounds like a mechanical click, like a relay)
No sound is recorded .
but ! i downloaded a microphone app from the play store and it works fine with the built in mic.
The seller basically says to use my OEM bluetooth phone thats built into the car , which is fine .. But kind of negates the problem of this not working.
This is the unit
https://www.aliexpress.com/item/400...earchweb0_0,searchweb201602_,searchweb201603_
It runs a A53 processor with 4gB Ram.
Audio is outputted via the built in AUX cable.
Many thanks
Luke

ok , looks like my unit is a variation of the Mercedes 8.4" unit.
I have tried to test the microphone a little more , It still makes a click when the microphone symbol is pressed.. But if i literally put my lips on the microphone ( its built in ) it is hearing what im saying.. its just VERY low . Im starting to wonder if the "relay clicking" noise im hearing is some kind of noise suppression .
The microphone recording app i downloaded , This makes no clicking when recording.