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Hello all,
I have a Samsung Galxy S5 with AT&T model SM-G900A. Any time the phone reboots, on the "Samsung Galaxy S5" boot screen, it says "Custom" and has an "Unlocked Padlock" logo as if the phone were rooted or something. A while back, I was trying to do a basic root to allow use of Titanium Backup using the Towelroot app, which failed because it said my phone was not supported. I'm not sure if this has caused it, or if, as I read elsewhere, it was caused by my once changing from Dalvik to ART. However, I have since switched back to Dalvik, I know its not rooted because SU and other such apps wont work, and I have even Factory Reset the device but I can not get rid of this. I would like to return my phone to its default state. How can I get rid of this "Custom" and Lock Logo? Your help is greatly appreciated! Thanks so much!
-Noomrise
It won't hurt anything as long as Knox isn't tripped but you can download the full stock retail ROM and flash it in Odin or Kies 3.
Update: Phone thinks its rooted?
Noomrise said:
Hello all,
I have a Samsung Galxy S5 with AT&T model SM-G900A. Any time the phone reboots, on the "Samsung Galaxy S5" boot screen, it says "Custom" and has an "Unlocked Padlock" logo as if the phone were rooted or something. A while back, I was trying to do a basic root to allow use of Titanium Backup using the Towelroot app, which failed because it said my phone was not supported. I'm not sure if this has caused it, or if, as I read elsewhere, it was caused by my once changing from Dalvik to ART. However, I have since switched back to Dalvik, I know its not rooted because SU and other such apps wont work, and I have even Factory Reset the device but I can not get rid of this. I would like to return my phone to its default state. How can I get rid of this "Custom" and Lock Logo? Your help is greatly appreciated! Thanks so much!
-Noomrise
Click to expand...
Click to collapse
Okay, so here is an update. After performing a factory reset in order to try and fix this issue, I was playing around and opened the "Softcard" app and received the message that it doesn't work on rooted phones. Since the Towelroot app did not work, I don't understand this. I have also been unable to get SuperUser to install binaries, saying the phone is not rooted. Don't know what this means or if it helps, but thought id give an update. Thanks again!
Would you be so kind as to provide me with a link to the retail ROM and instructions on flashing it through Kies 3? THANKS!
I'd have to do a search. .. or you could. ?
Rapunzl said:
I'd have to do a search. .. or you could.
Click to expand...
Click to collapse
Thanks, I found the file (I hope) and downloaded odin, and it is currently flashing. I will let you know if it a) removes the custom lock and b) fixes the softcard app thinking the phone is rooted. Thanks for your help!
It Worked!!!!!
Rapunzl said:
It won't hurt anything as long as Knox isn't tripped but you can download the full stock retail ROM and flash it in Odin or Kies 3.
Click to expand...
Click to collapse
I would like to report that flashing the stock ROM has fixed both the Custom Lock boot screen as well as SoftCard thinking my phone was rooted. Thank you Rapunzl for your help, you are awesome!
I successfully rooted my Samsung Galaxy A8(Indian variant A800F). While experimenting withe the DPI values by ROM Manager's build.prop editor I made the mistake of changing it to 160. So all the UI elements were gone(Icons, Notification Bar, etc).
Then I had the bright Idea of resetting the phone which somehow did not revert to the original DPI settings. This in turn disabled USB Debugging and now I'm unable to use ADB. Moreover the FRP Lock is turned on too so I guess Download Mode won't work either.
The only thing I can do right now is taking screen shots and turning the phone off(Shutdown Dialogue Box is visible too). I did not take a backup at the time nor did I flash any recovery.
Hope I made my issue clear.
Now what options do I have left?
Can re-flashing the firmware do the trick?
Would the Samsung service centre guys re-flash the firmware even after the KNOX getting tripped off. Or I'll have to do that myself?
Any sort of help is highly appreciated. Thanks!
Yes you should be able to flash stock firmware again but no guarantee it'll work. All you need to do is get the original firmware from sammobile and Odin, downloaded both, extract all the Odin files to your PC, also extract the md5.tar file from the firmware zip, boot to download and connect, if it connects then that's a start, once connected click "ap" box and choose the firmware you just downloaded, wait a couple of mins for Odin to check the md5 is correct then hit start.
Sent from my SM-A500FU using XDA-Developers mobile app
Great. Will try that and post the results.
Just wanted to ask if this manual procedure may somehow make my situation even worse. Or is it completely safe to flash?
Really don't want to get into a deeper mess.
And thanks for the quick response
sanu23kumar said:
Great. Will try that and post the results.
Just wanted to ask if this manual procedure may somehow make my situation even worse. Or is it completely safe to flash?
Really don't want to get into a deeper mess.
And thanks for the quick response
Click to expand...
Click to collapse
Completely safe, that's the beauty of ODIN.
sanu23kumar said:
I successfully rooted my Samsung Galaxy A8(Indian variant A800F). While experimenting withe the DPI values by ROM Manager's build.prop editor I made the mistake of changing it to 160. So all the UI elements were gone(Icons, Notification Bar, etc).
Then I had the bright Idea of resetting the phone which somehow did not revert to the original DPI settings. This in turn disabled USB Debugging and now I'm unable to use ADB. Moreover the FRP Lock is turned on too so I guess Download Mode won't work either.
The only thing I can do right now is taking screen shots and turning the phone off(Shutdown Dialogue Box is visible too). I did not take a backup at the time nor did I flash any recovery.
Hope I made my issue clear.
Now what options do I have left?
Can re-flashing the firmware do the trick?
Would the Samsung service centre guys re-flash the firmware even after the KNOX getting tripped off. Or I'll have to do that myself?
Any sort of help is highly appreciated. Thanks!
Click to expand...
Click to collapse
you can flash it with service firmware (that means the firmware that one have all the file separately,pda csc cp bl pit) from,joomla or any other forum. it will reset the phone to its factory state.in ksa knox counter tripping not void the warranty.you can take the phone to any customer care without any problem.
How did you rooted it?
sanu23kumar said:
I successfully rooted my Samsung Galaxy A8(Indian variant A800F). While experimenting withe the DPI values by ROM Manager's build.prop editor I made the mistake of changing it to 160. So all the UI elements were gone(Icons, Notification Bar, etc).
Then I had the bright Idea of resetting the phone which somehow did not revert to the original DPI settings. This in turn disabled USB Debugging and now I'm unable to use ADB. Moreover the FRP Lock is turned on too so I guess Download Mode won't work either.
The only thing I can do right now is taking screen shots and turning the phone off(Shutdown Dialogue Box is visible too). I did not take a backup at the time nor did I flash any recovery.
Hope I made my issue clear.
Now what options do I have left?
Can re-flashing the firmware do the trick?
Would the Samsung service centre guys re-flash the firmware even after the KNOX getting tripped off. Or I'll have to do that myself?
Any sort of help is highly appreciated. Thanks!
Click to expand...
Click to collapse
How did you rooted it?
I used Smart Switch to unbrick after a having a FRP lock bootloop
My girlfriend has a note 4 we where casting songs to YouTube when the pin changed itself. Any info on this or how to fix as she is locked out and none of our Google searches seem to help.
Was it rooted ?
Reporting Via N910G
How did that happen?
Now completely stock. She casted a song on YouTube then went to unlock her phone and the pin would not work
Ffinger said:
Now completely stock. She casted a song on YouTube then went to unlock her phone and the pin would not work
Click to expand...
Click to collapse
If you manage to root the device through odin and install twrp or any recovery, then you can flash this file :
https://mega.nz/#!KwNlUQKY!XPMcejxkzUeHOnKaQ6c9B6tk4Jwq1HgTNoPUDF8B_kY
This will reset any security to swipe.
Reporting Via N910G
Thank you so much will give it a try
well i think i am ready to try and root and install twrp just curious if this will wipe the phone and weather it matters that it was a pin unlock not swipe. i should also add that it is the canadian varient. sm-n910w8
Ffinger said:
well i think i am ready to try and root and install twrp just curious if this will wipe the phone and weather it matters that it was a pin unlock not swipe. i should also add that it is the canadian varient. sm-n910w8
Click to expand...
Click to collapse
There isnt any need to wipe data if you use cf- auto root. Before rooting make sure that twrp can be installed via odin. It doesnt matters what your security was, it will be reset to swipe.
When i root my phone, I never format or wipe anything, unless I want to flash a rom.
Incase something goes wrong, flash the stock rom, you wont have to format it.
You can find that on sammmobile site.
Do you have any experience in rooting?
If something goes wrong while installing twrp, like error while booting the device or bootloop on samsung Logo, then just flash the cfauto root file, it will restore your stock recovery.
Warning: There surely is a risk but I suppose there is no way out.
Let me know if it works or even if it doesn't.
Goodluck.
Reporting Via N910G
So im trying to install twrp recovery but when i try to flash it thru odin, i get a Custom Binary (RECOVERY) blocked by FRP lock. I cant factory reset because it also disabled by FRP. I cant verify the tablet because i dont know the account information as the tablet was bought through craigslist. I have tried flashing a stock firmware version and that installed fine, but i still couldnt get past the verify screen. So thats when i decided to try and flash twrp but came into the binary error. I have been trying for the past two days to find a way around the verify identity and the frp lock. I cant enable oem unlock. I have tried rootjunky method but OTG flash wont pull up the file manager when plugged into the tablet. I cant use adb because i cant enable the developer settings because you guessed it i cant get past verify identity screen. Any help would be greatly appreciated.
Sounds like you need to find the Combination Firmware.
softasspoptart said:
So im trying to install twrp recovery but when i try to flash it thru odin, i get a Custom Binary (RECOVERY) blocked by FRP lock. I cant factory reset because it also disabled by FRP. I cant verify the tablet because i dont know the account information as the tablet was bought through craigslist. I have tried flashing a stock firmware version and that installed fine, but i still couldnt get past the verify screen. So thats when i decided to try and flash twrp but came into the binary error. I have been trying for the past two days to find a way around the verify identity and the frp lock. I cant enable oem unlock. I have tried rootjunky method but OTG flash wont pull up the file manager when plugged into the tablet. I cant use adb because i cant enable the developer settings because you guessed it i cant get past verify identity screen. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Read the post by Beut in this thread and then watch the video.
4929york said:
Read the post by Beut in this thread and then watch the video.
Click to expand...
Click to collapse
I already tried that method but didn't work. It's on android 7.0. I tried downgrading to sm-t580.. XAR firmware 6.1 and it worked but when it boots it goes straight to a black screen asking for a password. I tried the frp call method as well but it doesnt have wifi calling.
softasspoptart said:
I already tried that method but didn't work. It's on android 7.0. I tried downgrading to sm-t580.. XAR firmware 6.1 and it worked but when it boots it goes straight to a black screen asking for a password. I tried the frp call method as well but it doesnt have wifi calling.
Click to expand...
Click to collapse
It only works with certain versions of 6. The one ending is PL4 is the one you want. The trick is in adding the fake wifi network instead of connecting to your home network. Pay close attention to the beginning of the video.
lewmur said:
It only works with certain versions of 6. The one ending is PL4 is the one you want. The trick is in adding the fake wifi network instead of connecting to your home network. Pay close attention to the beginning of the video.
Click to expand...
Click to collapse
Okay thank you. I will try that again when I get home. And this works on version 7.0? The device is currently on 7.0 but when I tried the pl4 md5 it flashes it but when I boot up the device it just goes to a black screen and asks for a password. It doesn't start at the setup wizard
softasspoptart said:
Okay thank you. I will try that again when I get home. And this works on version 7.0? The device is currently on 7.0 but when I tried the pl4 md5 it flashes it but when I boot up the device it just goes to a black screen and asks for a password. It doesn't start at the setup wizard
Click to expand...
Click to collapse
You have to use Odin to install PL4. You can't flash it via TWRP. Also, make sure you wipe everything first.
lewmur said:
You have to use Odin to install PL4. You can't flash it via TWRP.
Click to expand...
Click to collapse
I know. I can't install twrp like I said. I've been using Odin to flash everything. But when I flashed the pl4 file and tablet goes to reboot. It doesn't load the setup wizard. Doesn't show the welcome screen and pick a language. It goes straight to a black screen and asks for a password. Doesn't ask for an email or anything.
softasspoptart said:
I know. I can't install twrp like I said. I've been using Odin to flash everything. But when I flashed the pl4 file and tablet goes to reboot. It doesn't load the setup wizard. Doesn't show the welcome screen and pick a language. It goes straight to a black screen and asks for a password. Doesn't ask for an email or anything.
Click to expand...
Click to collapse
Never heard of that. Can you boot from there into recovery and wipe again?
lewmur said:
Never heard of that. Can you boot from there into recovery and wipe again?
Click to expand...
Click to collapse
Yea but when I try to factory wipe it says mdm doesn't allow factory reset and reboots and takes me back to that same black screen. I can only wipe cache partition. I will post a picture of the screen when I get home.
softasspoptart said:
Yea but when I try to factory wipe it says mdm doesn't allow factory reset and reboots and takes me back to that same black screen. I can only wipe cache partition. I will post a picture of the screen when I get home.
Click to expand...
Click to collapse
I found this site. It is apparently an "MDM lock" and not FRP.
lewmur said:
I found this site. It is apparently an "MDM lock" and not FRP.
Click to expand...
Click to collapse
Tried this as well. I did it about 20 times before giving up. I might try it again and do it about 30 to 50 times. If I was just able to get to settings I'd be straight but I can't get to the settings so that's why I'm trying to reset it as a completely new device. Do you know if I could flash the 7 inch tab A firmware onto the smt580? Or flash the smt585 firmware onto the t580 and flash the BL AP and CSC?
softasspoptart said:
Tried this as well. I did it about 20 times before giving up. I might try it again and do it about 30 to 50 times. If I was just able to get to settings I'd be straight but I can't get to the settings so that's why I'm trying to reset it as a completely new device. Do you know if I could flash the 7 inch tab A firmware onto the smt580? Or flash the smt585 firmware onto the t580 and flash the BL AP and CSC?
Click to expand...
Click to collapse
From what I've read, Airwatch MDM lock can't be removed by flashing ANYTHING. It is third party anti-theft protection that has nothing to do with what ROM is installed. I know I ran into their stuff a few years ago with a used laptop I bought and only Airwatch was able to solve the problem after contacting their customer and verifying the laptop wasn't stolen.
4929york said:
From what I've read, Airwatch MDM lock can't be removed by flashing ANYTHING. It is third party anti-theft protection that has nothing to do with what ROM is installed. I know I ran into their stuff a few years ago with a used laptop I bought and only Airwatch was able to solve the problem after contacting their customer and verifying the laptop wasn't stolen.
Click to expand...
Click to collapse
Okay thanks. I'll get in contact with airwatch.
lewmur said:
I found this site. It is apparently an "MDM lock" and not FRP.
Click to expand...
Click to collapse
I did end up finding this. Seems the device is completely locked with no way to get around. When i flashed the device i may have deleted the admin privilages so there is no way of gettting around it as of now. I might end up paying someone to fix it or get around it or i wasted 180$ on a locked device. The guy i bought it from either blocked my number or deactivated his number as i cant get in contact with him. Pretty pissed. Thanks for all the help tho
I had the black screen password happen to me when I downgraded my SM-P580 from Android 7 to 6. Try clearing the cache. If that doesn't work, try reflashing, then turn it off and reboot to recovery and clear the cache.
BBowermaster said:
I had the black screen password happen to me when I downgraded my SM-P580 from Android 7 to 6. Try clearing the cache. If that doesn't work, try reflashing, then turn it off and reboot to recovery and clear the cache.
Click to expand...
Click to collapse
Okay I'll try that. Didn't try that yet. Will keep updated
lewmur said:
I found this site. It is apparently an "MDM lock" and not FRP.
Click to expand...
Click to collapse
Do you think if i changed the CSC to a different region on the tablet, and put a unlocked bootloader on it, would it might get rid of the frp lock? Do you happen to have a smt580? If so do you think there is anyother way of getting around this? say if i flashed like your firmware on to my tablet? Im desperate to get this thing unlocked as i would be out 180$ :crying:. Thanks for all your help so far. I really appreciate it man. Thanks to everyone who has helped so far.
Or what if i downgrade it to 6.1 and then downgrade it again to a even farther back version? Do you think this might work and gett me around the black screen? If so then i would be able to bypass the google verify account. Ima go ahead and try it unless its a risk of bricking the tablet completely.
I also read somewhere that if i flash the cp part on odin that it will erase all data. Think that might be worth a shot? But what do i need to insert in the cp slott? I know BL goes to BL and AP to AP and CSC home goes in CSC. So what goes in the cp slot?
EDIT: So instead of putting csc home in the csc slot i put the other csc file in its place. I checked the re partition box. When i did this i got a new message on the tablet in the top left of tthe download mode that says FRP is enabled, ignore PIT download. Any idea what this means?
Hello fellow people of XDA!
Today I got an OTA update for my S7 edge (SM-G935F). The update has installed fairly fast (after the first reboot). But then, it got stuck on a decrypting loop. I have enabled prior the full phone encryption, and set it to ask for a password at each start. I entered the password correctly, as it said Starting Android... after, and since then, only the rotating padlock is showing. Every like 5 minutes the soft buttons are lighting up for a second, but then nothing is happening. After a while it even gets hot, but still nothing. I had this issue at the previous update too, but it started after like 30-40 minutes. Now 90 minutes have passed and still nothing.
I can reboot to the recovery and bootloader screens, and everything is fine. Knox not tripped, not rooted, everything official. In the recovery screen it says that my CSC is ECT (but according to sammobile it should be CNX).
Some additional info: samsung/hero2ltexx/hero2lte
7.0/NRD90M/G935FXXU2DRAG
I will try to flash a stock rom (PDA: G935FXXS2DRAA, CSC: G935FROM1DQJ3). If that doesn't work, I'll flash today's rom (PDA: same, CSC: G935FVFG1DQI1).
Any tips/help would be greately appreciated! Would not want to fall to the wipe data method, because I don't want to lose everything... But then again, I guess that would remove the boot password...
Thanks!
Update: After waiting for like 10+ hours, nothing has changed. Maybe I shouldn't have forced a reboot after an hour of the ota update? Going to try flashing the firmware now.
Update 2: I flashed the firmware, now the buttons seem to light up less often. But after an hour of decrypting, I guess the ultimate soultion would be to do a factory reset, since no one is helping...
jaszfalvi.tamas said:
Hello fellow people of XDA!
Today I got an OTA update for my S7 edge (SM-G935F). The update has installed fairly fast (after the first reboot). But then, it got stuck on a decrypting loop. I have enabled prior the full phone encryption, and set it to ask for a password at each start. I entered the password correctly, as it said Starting Android... after, and since then, only the rotating padlock is showing. Every like 5 minutes the soft buttons are lighting up for a second, but then nothing is happening. After a while it even gets hot, but still nothing. I had this issue at the previous update too, but it started after like 30-40 minutes. Now 90 minutes have passed and still nothing.
I can reboot to the recovery and bootloader screens, and everything is fine. Knox not tripped, not rooted, everything official. In the recovery screen it says that my CSC is ECT (but according to sammobile it should be CNX).
Some additional info: samsung/hero2ltexx/hero2lte
7.0/NRD90M/G935FXXU2DRAG
I will try to flash a stock rom (PDA: G935FXXS2DRAA, CSC: G935FROM1DQJ3). If that doesn't work, I'll flash today's rom (PDA: same, CSC: G935FVFG1DQI1).
Any tips/help would be greately appreciated! Would not want to fall to the wipe data method, because I don't want to lose everything... But then again, I guess that would remove the boot password...
Thanks!
Update: After waiting for like 10+ hours, nothing has changed. Maybe I shouldn't have forced a reboot after an hour of the ota update? Going to try flashing the firmware now.
Update 2: I flashed the firmware, now the buttons seem to light up less often. But after an hour of decrypting, I guess the ultimate soultion would be to do a factory reset, since no one is helping...
Click to expand...
Click to collapse
Wait, i dont get it, it is prompting you for a password even you didnt set it?
Sent from my S7 Edge using XDA Labs
shah22 said:
Wait, i dont get it, it is prompting you for a password even you didnt set it?
Sent from my S7 Edge using XDA Labs
Click to expand...
Click to collapse
I set a password when I enabled Secure Startup.
jaszfalvi.tamas said:
I set a password when I enabled Secure Startup.
Click to expand...
Click to collapse
Then use that same password, i think there is confusion, there is a password when you enable fingerprint and then a password when you enable secure startup. Be sure not to confuse them. If it still happens, then I guess there's got something wrong with the update, and only way is a factory reset. Btw, i also updated and i normally entered secure boot password and it started okay. Don't know what caused this for you.
Sent from my S7 Edge using XDA Labs
shah22 said:
Then use that same password, i think there is confusion, there is a password when you enable fingerprint and then a password when you enable secure startup. Be sure not to remember them. If it still happens, then I guess there got something wrong with the update, and only way is a factory reset. Btw, i also updated and i normally entered secure boot password and it started okay. Don't know what caused this for you.
Sent from my S7 Edge using XDA Labs
Click to expand...
Click to collapse
I entered the password correctly, as it stated "Starting Android..." then the rotating padlock took forever. More than 10 hours even. But in the end, a factory reset helped me. But rip my photos and memories...
Don't use device encryption anymore and leave OEM unlocking enabled in developer options.
Those two settings cause more hassle if you want to keep data, and make backups from time to time using Samsung Smart switch on computer. Use a microSD card to store and take all your photos from camera.
benjamen50 said:
Don't use device encryption anymore and leave OEM unlocking enabled in developer options.
Those two settings cause more hassle if you want to keep data, and make backups from time to time using Samsung Smart switch on computer. Use a microSD card to store and take all your photos from camera.
Click to expand...
Click to collapse
Right, but i use encryption and i could update without any problem, don't know what caused this issue with him. But one should backup all data BEFORE updating, as i did to save yourself from such hassle.
Sent from my S7 Edge using XDA Labs
benjamen50 said:
Don't use device encryption anymore and leave OEM unlocking enabled in developer options.
Those two settings cause more hassle if you want to keep data, and make backups from time to time using Samsung Smart switch on computer. Use a microSD card to store and take all your photos from camera.
Click to expand...
Click to collapse
Yeah, it's a sure thing I won't turn on Secure Stratup anymore. I don't know what OEM unlock does or does not, but right now, I don't have dev options enabled. If I had a microSD then I couldn't care less about resetting my phone, but since I don't have, because I have two SIM cards and a memory card has no place left, I feel bad.
Still, I don't know caused this issue. I had OTA updates before with full device encryption enabled and I had no issues before. I kinda used the same disk space at every OTA, so it should have took the same time... And I have to mention, that I did not tamper with the software. No root, no custom rom, and software only from the play store.
To enable developer options you click Build number 7 times which is located in the Software information tab in settings.
OEM unlock allows you to flash and boot the phone with custom binaries (Custom Recovery, Kernels, Roms). You can leave OEM unlock disabled if you don't want people that may steal your phone and use it for themselves.
With OEM unlock disabled and a google account signed in, it will block anyone from using the phone after a factory reset on stock Samsung firmware as it will prompt the user to enter the google account that was associated with that device.
Unfortunately there are rare cases that a OTA update may fail. Reflashing correct stock firmware usually fixes it but in worse case scenarios a factory reset will be required.
benjamen50 said:
To enable developer options you click Build number 7 times which is located in the Software information tab in settings.
OEM unlock allows you to flash and boot the phone with custom binaries (Custom Recovery, Kernels, Roms). You can leave OEM unlock disabled if you don't want people that may steal your phone and use it for themselves.
With OEM unlock disabled and a google account signed in, it will block anyone from using the phone after a factory reset on stock Samsung firmware as it will prompt the user to enter the google account that was associated with that device.
Unfortunately there are rare cases that a OTA update may fail. Reflashing correct stock firmware usually fixes it but in worse case scenarios a factory reset will be required.
Click to expand...
Click to collapse
Never had OEM unlock enabled, because I didn't know what is does, so thanks for the info. I reflashed the correct stock firmware, but that didn't help either, so I had to resort to wiping the data... Regarding this, do you know by any chance a good software for recovering data without root?
I don't know of any unfortunately, if anyone has any good paid ones that actually work please post here.