Database Users

Stuck on Samsung Galaxy S5 screen when turning on phone

Hello everyone,
My phone just recently started having this issue, where the screen freezes when it first turns on. If I try plugging it in to charge, it freezes on the battery charging screen; there is no animation that indicates that it is charging. I've tried going into recovery mode but all there is is something that says "MMC: mmc_read fail Movinand Checksum Confirmation Fail". I can, however, go into download mode, where I can install a custom OS. It seems that this screen functions fine and my instinct is telling me that if I want to continue to use my phone, I'll have to reinstall the firmware. I'm not interested in installing a custom OS but I do just want to get my phone back. I did not do anything to my phone, I turned it off for a flight and when I landed, I turned it on and it started freezing when I tried using it. I was able to send out a few texts before it froze and I had to restart the phone but then it just wouldn't get past the Samsung Galaxy S5 screen.
Thank you for your help.

If I understand correctly your phone is not rooted ? Then only a factory reset will help you I think ...

In my experience, a factory reset will fix that, but wipe data also. On S3 and Note 3, I have Odin'ed stock firmwares over stock firmwares before and it has retained the data while fixing the problem. You may want to look into this method.

BCSC said:
In my experience, a factory reset will fix that, but wipe data also. On S3 and Note 3, I have Odin'ed stock firmwares over stock firmwares before and it has retained the data while fixing the problem. You may want to look into this method.
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I've sort of looked into the Odin method but I'm still slightly confused and a little reluctant do so without clear instructions. Do you know of a particularly good tutorial that could help me with this? I do want to retain some of the data.
Thank you for your help, if this doesn't work, I'll probably just factory reset it.

allsheneedewassome said:
I've sort of looked into the Odin method but I'm still slightly confused and a little reluctant do so without clear instructions. Do you know of a particularly good tutorial that could help me with this? I do want to retain some of the data.
Thank you for your help, if this doesn't work, I'll probably just factory reset it.
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Click to collapse
Its quite simple. Donwload your region firmware from sammobile or from the firmware thread, open odin 3.07 (later versions have issues). Don't change any settings but do make sure "repartition" is NOT checked as this may cause brick. Click on "pda". Select the firmware you just downloaded. Now boot phone into download mode, I believe its vol down home and power pressed altogether. Dismiss the warning and connect your phone. Finally once it says "added" press start. Thats it, good luck!

@non4 said:
Its quite simple. Donwload your region firmware from sammobile or from the firmware thread, open odin 3.07 (later versions have issues). Don't change any settings but do make sure "repartition" is NOT checked as this may cause brick. Click on "pda". Select the firmware you just downloaded. Now boot phone into download mode, I believe its vol down home and power pressed altogether. Dismiss the warning and connect your phone. Finally once it says "added" press start. Thats it, good luck!
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This is correct.

Is it possible to install a different regions firmware to my S4?

Hey guys quick question before I download and attempt it, I have an Australian i9506 (Cat 4 LTE) but we don't have an official 5.0.1 firmware yet.
Can I just download the Nordic version from http://www.sammobile.com/firmwares/database/GT-I9506/ and install it, or would it brick my phone/radios not work?
Thanks

juzza87 said:
Hey guys quick question before I download and attempt it, I have an Australian i9506 (Cat 4 LTE) but we don't have an official 5.0.1 firmware yet.
Can I just download the Nordic version from http://www.sammobile.com/firmwares/database/GT-I9506/ and install it, or would it brick my phone/radios not work?
Thanks
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Hi mate,
Yes you can !! it will not brick it , you may have (or not) problems with the modem as maybe is not the best for your region but you can always flash another...
should not be a problem
BACKUP first , nandroid and your EFS Folder, just in case there is a problem

Just to add to the previous suggestion, use Wanam's EFS Backup Tool rather than Samsung Tool, as it not only backs up the EFS partition but the hidden partitions where the IMEI and the modem are stored.

Strephon Alkhalikoi said:
Just to add to the previous suggestion, use Wanam's EFS Backup Tool rather than Samsung Tool, as it not only backs up the EFS partition but the hidden partitions where the IMEI and the modem are stored.
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+1 mate!!

It also depends if your phone is carrier locked.

Thanks for the advice guys I'm giving it a try now, will edit as I go. My phone is not carrier locked (Voda AU don't lock them fortunately but they provide the codes on their website for free to unlock anyway).
So I downloaded Odin3 3.09 and the firmware I9506XXUDOA6_I9506NEEDOA6_NEE (this is the link from sammobile).
I'm following the instructions I found on another site but it's basically put the phone into download mode (home, power and volume down), agree to enter download mode, in Odin for AP select the .tar.md5, make sure Auto Reboot and F. Time Reset are ticked but not Re-Partition or anything else and start.
EDIT 1: The phone rebooted into recovery and updated something, now the phone is booting with a new boot animation. (for those referring to this I was on the latest AU Voda FW, then updated to CM12 5.0.2).
EDIT 2: After the usual nerve-wracking amount of time of first boot the boot logo finally went away and the usual "optimizing apps" message has come up and it's started (235 apps whoa the bloat). Waiting for that but at least it's working to a point where I can recover it. I just realised it's 6:10AM now and I FORGOT TO MAKE A BACK UP. I hope this works but worse case scenario there's a 4.4.2 Vodafone firmware I could flash and try my luck with if this doesn't work out.
EDIT 3: I'm not sure if it's part of the setup process but the word "UP" then a short progress bar appeared on the screen, now I've got only a black screen with a status bar (4G icon is there but no clock). I have rebooted from the power menu, let's see what's going on here.
EDIT 4: Cache wipe from stock recovery didn't work, trying factory reset from stock recovery. I note that the first time I set up the phone it was plugged into the computer with ODIN still running, I don't think it could have interfered but I unplugged the phone this time just in case.
EDIT 5: I'm not sure if it was ODIN or needing to do a factory reset but it's working now, I'm running through the set up. WiFi is working 100%.
Final EDIT: Everything is working 100%, tested the camera, proximity sensor, screen rotation, voice calls, mobile data, wifi and it's all 100%.

juzza87 said:
Thanks for the advice guys I'm giving it a try now, will edit as I go. My phone is not carrier locked (Voda AU don't lock them fortunately but they provide the codes on their website for free to unlock anyway).
So I downloaded Odin3 3.09 and the firmware I9506XXUDOA6_I9506NEEDOA6_NEE (this is the link from sammobile).
I'm following the instructions I found on another site but it's basically put the phone into download mode (home, power and volume down), agree to enter download mode, in Odin for AP select the .tar.md5, make sure Auto Reboot and F. Time Reset are ticked but not Re-Partition or anything else and start.
EDIT 1: The phone rebooted into recovery and updated something, now the phone is booting with a new boot animation. (for those referring to this I was on the latest AU Voda FW, then updated to CM12 5.0.2).
EDIT 2: After the usual nerve-wracking amount of time of first boot the boot logo finally went away and the usual "optimizing apps" message has come up and it's started (235 apps whoa the bloat). Waiting for that but at least it's working to a point where I can recover it. I just realised it's 6:10AM now and I FORGOT TO MAKE A BACK UP. I hope this works but worse case scenario there's a 4.4.2 Vodafone firmware I could flash and try my luck with if this doesn't work out.
EDIT 3: I'm not sure if it's part of the setup process but the word "UP" then a short progress bar appeared on the screen, now I've got only a black screen with a status bar (4G icon is there but no clock). I have rebooted from the power menu, let's see what's going on here.
EDIT 4: Cache wipe from stock recovery didn't work, trying factory reset from stock recovery. I note that the first time I set up the phone it was plugged into the computer with ODIN still running, I don't think it could have interfered but I unplugged the phone this time just in case.
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Hi mate
How is it going?
If trouble , do a factory reset and flash it again....

Thanks mate that did the trick!

juzza87 said:
Thanks mate that did the trick!
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glad to hear it mate, you did it!!
Thanks for let in us know.

For any other Aussies out there trying this I'm on day two and everything is working perfectly, getting root is super easy too, just use Odin to flash a custom recovery (Solk's CWM from May 2014 works great), boot into the recovery and install UPDATE-SuperSU-v2.45.zip, exit and when it asks if you want to repair root say yes. Reboot, go to the play store, update to the latest SuperSU and all is well.

Dreaded Samsung Retail Mode on Galaxy s5

Anyone out there willing to help guide me through the process of getting the retail mode removed form a samsung galaxy s5? Of course Im willing to compensate you for your time if we can get it to work.
Ive got no experience with Rom's and or installing a rom and the basic passwords have not worked on getting the software removed. Any help would be appreciated.
PhoneDoctor1

Which S5 model have you got?
Make a free account on sammobile dot com (Links are not allowed here)
Type your model S5 into the firmware section and download a ROM
Grab ODIN 3.09 or later (Easy to find with a quick google)
Extract the ROM from the zip, should end up with .MD5 file
Install Samsung drivers (Easy to find with a quick google or Installing KIES3 will also install them)
Put phone into download mode (Power off, then hold Vol down & Home & power, release when the warning appears and hit volume up when asked)
Connect phone to PC USB and wait for drivers to complete installing
Load .MD5 ROM into AP or PDA section of ODIN
Make sure only 'F.Reset Time' and 'Auto Reboot' options are selected in ODIN
Hit START on ODIN and wait for it to complete
All being well, your phone should reboot into the ROM, take a while for first boot, especially if you flash a Lollipop ROM (give it 15 mins+)
Some people find it hangs on first boot, and need to boot into recovery mode and factory reset after flashing the ROM

Same results.
*Detection* Thank you so much for your prompt response and help with this. Unfortunately the steps you provided didn't work for me. I was able to Get Odin, download the correct ROM, drivers, and everything. I installed the ROM on the phone (Took 4 minutes) though ODIN and it stated that it succeeded. Phone restarted and retail mode was back on the phone.
Any other options to get it removed?
PhoneDoctor1

Some instructions here on how to disable retail mode
http://www.naldotech.com/how-to-disable-exit-galaxy-s5-demo-live-unit-retail-mode/
How to delete, disable and exit Demo Live Unit Retail Mode on the Samsung Galaxy S5
1. The first thing to do is to disable the retail mode of the firmware.
2. Go to the app drawer and open an app called Samsung Retail.
3. Go to Configuration Settings and enter the password 5444 to unlock it.
4. Then uncheck “Disable the factory reset” and enter the following password M729Q16K8546.
5. Turn your Samsung Galaxy S5 off and boot into Recovery.
6. Go to Wipe data & factory reset and press OK.
7. The phone will reset and all the applications will get removed.
8. Flash a stock firmware with ODIN (tutorial).

There must be something different about this retail mode. It looks different than the others shown in previous posts or youtube videos. I can't seem to disable the app and the passwords don't work. Ive seen a few youtube videos on how to remove it and the one I see doesn't look like the one thats on this galaxy s5. Any other workaround to your knowledge?
PhoneDoctor1

Not that I know of off hand, I`ll post back here if I find anything, it might be quicker to take it to a phone shop and ask them to disable it for you

PhoneDoctor1 said:
There must be something different about this retail mode. It looks different than the others shown in previous posts or youtube videos. I can't seem to disable the app and the passwords don't work. Ive seen a few youtube videos on how to remove it and the one I see doesn't look like the one thats on this galaxy s5. Any other workaround to your knowledge?
PhoneDoctor1
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Which version S5 have you got?
Just noticed this thread for the G900X to disable Retail Mode
http://forum.xda-developers.com/showthread.php?t=2733083

Ive got the t-mobil version here in the states. I did see that thread before I posted mine but that wont enable me to make calls. It will most likely turn the phone into a wifi capable phone without cell service.

Sorry, I meant which model S5, mine is the G900F
I take it you bought the phone second hand? Unless someone else can help I think taking it in for repair would be the best bet if those tutorials are not working

I would like to know how you got into retail mode!
And, of course, your model. Its in the system informations.

I had a similar issue with a laptop once (purchased the display model).....
The only thing that fixed it was formatting the hard drive and re installing everything from the recovery discs......
I guess the equivalent for Android would be to flash a PIT file (I think this will reformat the memory) then the firmware (both) with odin........
If you DO go this route, be EXTREMELY careful to flash the CORRECT pit file as flashing the wrong pit will irrevocably brick your phone.........
Sent from my rooted kn0x0 stocKK SM-G900F S5

I appreciate the help and responses. From my understanding the retail mode can not be removed. It seems that Samsung specially designed these phones with software that can't just easily be flashed.

Successfully removed Retail Mode from AT&T Samsung Galaxy S5 SM-G900A
PhoneDoctor1 said:
I appreciate the help and responses. From my understanding the retail mode can not be removed. It seems that Samsung specially designed these phones with software that can't just easily be flashed.
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I had just about given up on a straightforward fix, and was about to resort to some major firmware manipulation that would have likely led me to all sorts of confusion. It turns out the password was "rethink" as is listed in multiple places across the web. (AT&T SM-G900A Galaxy S 5) It is applied to the Samsung Retail Mode app which has a "burger" icon in top right corner of the screen that must be selected first to lead towards password entry. This is not the "Retail Experience" app, but the other similar one. Once the Retail Mode app is uninstalled, there are intuitive steps leading to uninstalling of the "Retail Experience" one next, with no new passwords.

Boot help Galaxy S7 Edge

Folks I initially tried to root my phone *SM-G935F* using Odin and a CF hero2lte file. The flashing was all good to go with a green pass. Then upon rebooting the phone got stuck on the Samsung logo boot screen with red words at the top that said **Recovery Is Not Seandroid Enforcing**. This being the case all I was able to get into was (Download Mode). I tried to do the samething a few times and gave up after no successful attempts and the phone not being able to successfully reboot.
Fast forward to present I downloaded the phone's firmware which was a zip that contained 4 files (5 total actually because there was another CS file in the event that you wanted to preserve your data etc.). I loaded all of the files in Odin and made an attempt to flash the phone again however it got stuck on *System* and never go to Green *Pass*. So I figured I would try it a couple of more times in case Odin or something just got hung up on the first try. Any how that wasn't the case.
Now with the above being said what did change is when I would try to reboot into *Download Mode* again it said something along the lines of Emergency Smart Switch Recover. I downloaded Smart Switch onto my computer and went through the specific steps to try to Recover the phone using Smart Switch. Now after it was all done I got to the blue screen with the Android and it said *Erasing...* then the phone booted up and its now stuck at the Samsung animation screen. This being said as of current I can now access *Download Mode* and also boot into the black screen or *Recovery Mode* I think its called where I can reboot the phone through a bootloader, power off, factory data wipe / reset, etc etc.
The above being said I have tried the factory reset / wipe. The reboot in bootloader, reboot phone, all with no success.
Also would like to add that before doing all of the above I forgot to tick *USB Debugging* in Developers Mode when the phone was in its normal state. I must also mention that all of this was a first for me and I looked at doing so to try and recover lost data on my phone. Also wanna add that I am not too familiar with ADB or twrp or how to mess with any of that stuff given the limited access I have to my device because it can no longer bootup like it normally would.
I'm currently at a lost of words as to what I can do next as I am out of ideas and could really use some help. I would also be more than happy to donate a little to anyone who is able to help me boot my phone back up and get things back to normal.
Any and all help would be greatly appreciated.

Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.

Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
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Bro would you tell pls , what you did to restore. Thanks

shah22 said:
Bro would you tell pls , what you did to restore. Thanks
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After me not being successful with the root or with flashing the stock OEM firmware using Odin the phone would get hung up in download mode and the only difference when it would go into download mode it would say to use SmartSwitch Emergency Recover which is what was used and that fixed the issue and the phone rebooted completely fine.
However the above being said I honestly still feel the phone has some small minor issues that I did try to resolve all with no luck. First off when loading to my home screen the icons, and clock, etc etc take about 2 or 3 seconds longer for them to appear on screen than it used like when the phone was new out of the box.
Other thing to note is for some odd reason this issue was thought to be worked out by just booting into recovery mode and doing a factory reset from there, wiping the cache, etc etc. Well this also didn't solve the issue and for some odd reason when performing this the phone didn't reboot on its own.
Basically how it should be normally is after you select that you want to do a factory reset, wipe cache, etc etc, the phone should normally reboot and go through the entire process by itself, however this was not the case. The phone instead went back to the recovery screen and I had to select reboot rather than it normally rebooting on its own.
I've honestly given up on things and given that it is in working order with just a few small minor hiccups I've decided to give the phone to a family member which they plan to use as trade-in credit towards a new Galaxy Note 8.
That being said I will always have a soft spot for the S7 Edge being it was my first smartphone after I had bought a Sony Xperia Z during the same year but returned it the day after because what was to me being poor quality of the Sony phone.

Hmm, looks strange bro , your phone didnt worked after flashing stock rom with odin , and this is the last resort , but you said it was normal before you tried to root , so i guess it was still a software issue other than some hardware problem due to software , but anyways wish you good luck in future , another thing is that my s7 edge has also a very poor build quality , has front camera issues , paint peeling around usb port , wifi issue and high battery degradation , but that happens i guess with today's phones

The version of Odin I used was v3.10.6. I had tried the most current version and a few others, and from the get go for whatever reason this was the only version that would actually pickup the phone being added. Well wait hold on a second the other version would say added when the phone was in but when hitting start nothing would happen, even after waiting an extensive amount of time, also note that the com was highlighted that blue ish color indicating the phone was being recognized by Odin but once again for some odd reason it was only version v3.10.6 that carried out the process of my root attempt and also the attempt I made flashing the original firmware on it.
As for quality the phone had no paint chip or peeling, neither the silver aluminum frame around it either. The build quality was beautiful and up to par with mine. I had a soft spot for my S7 Edge also because it was in the white color which at the time of purchasing was a bit more scarce than the other colors. I purchased the phone from an Amazon.com seller, and during that time I also purchased 2 others from other Amazon sellers but returned those because they had carrier animations for them that were Band LTE or Brand LTE, whatever its called.
This one had no carrier animation upon boot and turned out to be a UK Nougat model. Haven't really seen or came across another one since that would be from a trusted seller or source. Nowadays you never know what you're getting both on eBay and Amazon from these third party sellers.

Yeah thats really strange with odin , its good that you dont have quality issues which struck heavily on me , but yes everyone should be quite careful when ordering online and only should do with trusted resellers

Hydranize said:
Folks please disregard my post above as I was finally able to figure things out and get my phone back to its factory state. Thanks.
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I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?

vini3237 said:
I'm facing the same problem buddy. Could you pass me the process for the recovery that was used?
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What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.

Hydranize said:
What phone are you having the issue with and what are you using that caused the issue? I can possibly try to help you out if I know a little more about your situation and device.
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Phone is SM-G935FD
I do not know what caused it, I already got the celuar so, in status it says Custom.
I already tried to blink for odin 3 different Stocks and the same thing continues.
When I got it it could not access the recovery mode, only the download mode was accessible, after flashing the Brazilian Stock 6.0.1 I was able to access recovery mode.
The phone turns on, and hangs at boot, Samsung logo, restarts and stays in infinite looping.
Can it be Hardware?

Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.

Hydranize said:
Try to flash the original Firmware for it, make sure the Firmware is the one specific to that model, download it and load all of the Firmware files into Odin.
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Ok now i think what was the problem , you didnt enabled usb debugging , and for flashing with odin its a must ! , for guys who want to flash firmware using odin .. please enable usb debugging in developer options or you will have much issues and may also brick your phone , so if you dont want to enable usb debugging or developer options , just use samsung smart switch on pc to flash your firmware.

Yeah that was my issue was I had OEM Unlock checked off and one other thing in Developer Options and forgot to enable USB Debugging leaving me stuck in the process when the phone couldn't reboot normally after the flash attempts. But yeah SmartSwitch Emergency Recovery should definitely be able to fix and resolve the issue if the phone can't reboot normally.

How to backup stock firmware & recovery?

Hi, recently I accidentally bricked my Galaxy Tab A 10.1 with Spen (SM-P580) by accidentally disabling "OEM Unlock" in the developer settings while I had TWRP and a custom ROM installed. I was only able to get into download mode due to the factory reset protection lock, so I tried downloading the stock firmware online and then flashing it to bring the device back to fully stock firmware so I could get past the lock and not have a brick. Unfortunately, when I flashed the firmware, despite it seemingly being for my specific device (and matching my build number), I was no longer able to boot the device at all. It would turn on and would seem to immediately lose power, charging would turn on the flash and cause it to heat up, and no amount of charging would fix the issue. It was completely bricked and there was no way for me to go back into download mode to try flashing again or try flashing a different firmware. Thankfully, I contacted Samsung and because it's still under warranty they were nice enough to fix it for free, and did so by completely replacing the motherboard according to the repair slip, which is not something I would have been able to do.
My question is: How do I make a full backup of the stock firmware and recovery so if this somehow ever happens again where the FRP lock kills my device, I can reflash in download mode the original firmware that I know is 100% going to work with it and is correct? I don't want to gamble with potentially using the wrong firmware again, seeing as that gamble killed the thing.
The Model is SM-P580NZKAXAR. Based on the last part (XAR) and the fact that other non-sammobile sites listed the US wifi only firmware as XAR, I assumed "Cellular south (XAR)" was the correct firmware I needed which was obviously incorrect as it completely bricked the device. For this reason, I'm wondering if there's a way with software on windows or something to completely backup the existing stock firmware before I do anything, because I doubt Samsung would be so nice a second time, and I'd really rather not go through all this again. Obviously these websites get the original firmware that's flashable via download mode somehow, so I'd like to know how or if that's possible. Also before I went and downloaded the firmware I checked the Samsung desktop app that allows you to fix firmware issues but it said my device wasn't supported so it wasn't much help. I'd like to avoid installing any custom recoveries ahead of time as if something gets messed up there will be no way for me to actually boot into recovery as far as I'm aware, and the FRP lock will block me from reflashing the custom recovery or anything else that isn't stock. It goes without saying that if this is possible I'd like to do it without installing a custom recovery or rooting as I'd like to have a proper fully stock backup that isn't going to trip the FRP lock.
Also the way I accidentally disabled OEM Unlock was I simply toggled the developer options off and then back on in a slimmed down version of the stock rom, but in doing so it also reset the OEM unlock setting and I completely forgot to make sure it was still enabled. Next thing I know I go to reboot (was trying to figure out an issue with a usb device) and then the thing was FRP locked. Needless to say, it was something extremely simple and easy to do by accident. I also just checked the device and the build number matches the firmware that I downloaded, so I don't know if it was mislabeled or what but something was not correct.